London Daily

Focus on the big picture.
Monday, Nov 24, 2025

Job centre staff to get bonuses for getting people work

Job centre staff to get bonuses for getting people work

The government is setting up a job centre league table and will give £250 bonuses to staff who get the most people into work.
It is part of a pilot scheme in 60 job centres aiming to get more Universal Credit claimants into employment.

The government said it is right to reward staff when they help people secure work.

But the PCS union said the scheme was "gimmicky" and would not help address the "poverty pay" of job centre staff.

According to an internal Department for Work and Pensions (DWP) document seen by the BBC, officials want to test whether financial incentives for job centre teams "drive better outcomes".

Staff will be set targets, or what the document calls "into work stretch aspirations".

Staff at the top performing job centres each month will receive £250. The next best performing staff will get £125 each.

The pilot will also make it compulsory for Universal Credit claimants who have been on the benefit for thirteen weeks, to visit a job centre every weekday for a fortnight for "intensive support". Failure to attend could lead to sanctions.

One internal document says that the Secretary of State for Work and Pensions, Mel Stride, has asked that the pilot "apply more mandatory activities to increase movement into work". It said this should be delivered within the existing budget and be "able to be scaled quickly".

The department says the 13-week mark is critical because it is the point at which a claimant's prospects of moving into work decreases significantly.

At present, Universal Credit claimants normally only meet with a work coach once a week for the first three months and once a fortnight after that.

The PCS union said the scheme was an "insult" to its members.

The union's DWP Group President, Martin Cavanagh, said the pilot would increase the likelihood of claimants being sanctioned due to missed appointments.

He said the government was ''hell-bent on making it more difficult for people to claim benefits" and warned the pilot would increase the risk of poverty for jobseekers who fell foul of it.

"Asking more customers to travel more often into job centres does nothing to help our staff or their workloads,'' he added.

The union's DWP staff have recently been on strike over pay. They have been offered a 2% pay increase for 2022-23 but are demanding a rise of 10%.

There are currently 1.3 million unemployed people in the UK and a further 9 million who are economically inactive which means they are neither in work nor looking for work.

Ministers are concerned that economic inactivity could hold back economic growth. Chancellor Jeremy Hunt has set up a review of policies to raise workforce participation and could make an announcement in the Budget on 15 March.

The Resolution Foundation said the best way to boost the workforce was to encourage more mothers in low-income families into work, and to help people who need to take time-off for ill-health to stay attached to their jobs.

A spokesperson for the DWP said: "It is right that we reward our staff when they go above and beyond, and helping people to secure, stay in, and succeed in work is a key government priority.

"DWP has an existing in-year reward policy in the form of vouchers to colleagues."
Newsletter

Related Articles

0:00
0:00
Close
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
Taylor Swift’s “The Fate of Ophelia” Extends U.K. No. 1 Run to Five Weeks
UK VPN Sign-Ups Surge by Over 1,400 % as Age-Verification Law Takes Effect
Former MEP Nathan Gill Jailed for Over Ten Years After Taking Pro-Russia Bribes
Majority of UK Entrepreneurs Regard Government as ‘Anti-Business’, Survey Shows
UK’s Starmer and US President Trump Align as Geneva Talks Probe Ukraine Peace Plan
UK Prime Minister Signals Former Prince Andrew Should Testify to US Epstein Inquiry
Royal Navy Deploys HMS Severn to Shadow Russian Corvette and Tanker Off UK Coast
China’s Wedding Boom: Nightclubs, Mountains and a Demographic Reset
Fugees Founding Member Pras Michel Sentenced to 14 Years in High-Profile US Foreign Influence Case
WhatsApp’s Unexpected Rise Reshapes American Messaging Habits
United States: Judge Dressed Up as Elvis During Hearings – and Was Forced to Resign
Johnson Blasts ‘Incoherent’ Covid Inquiry Findings Amid Report’s Harsh Critique of His Government
Lord Rothermere Secures £500 Million Deal to Acquire Telegraph Titles
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Envoys Deliver Ultimatum to Ukraine: Sign Peace Deal by Thursday or Risk Losing American Support
Zelenskyy Signals Progress Toward Ending the War: ‘One of the Hardest Moments in History’ (end of his business model?)
U.S. Issues Alert Declaring Venezuelan Airspace a Hazard Due to Escalating Security Conditions
The U.S. State Department Announces That Mass Migration Constitutes an Existential Threat to Western Civilization and Undermines the Stability of Key American Allies
Students Challenge AI-Driven Teaching at University of Staffordshire
Pikeville Medical Center Partners with UK’s Golisano Children’s Network to Expand Pediatric Care
Germany, France and UK Confirm Full Support for Ukraine in US-Backed Security Plan
UK Low-Traffic Neighbourhoods Face Rising Backlash as Pandemic Schemes Unravel
UK Records Coldest Night of Autumn as Sub-Zero Conditions Sweep the Country
UK at Risk of Losing International Doctors as Workforce Exodus Grows, Regulator Warns
ASU Launches ASU London, Extending Its Innovation Brand to the UK Education Market
UK Prime Minister Keir Starmer to Visit China in January as Diplomatic Reset Accelerates
Google Launches Voluntary Buyouts for UK Staff Amid AI-Driven Company Realignment
UK braces for freezing snap as snow and ice warnings escalate
Majority of UK Novelists Fear AI Could Displace Their Work, Cambridge Study Finds
UK's Carrier Strike Group Achieves Full Operational Capability During NATO Drill in Mediterranean
Trump and Mamdani to Meet at the White House: “The Communist Asked”
Nvidia Again Beats Forecasts, Shares Jump in After-Hours Trading
Wintry Conditions Persist Along UK Coasts After Up to Seven Centimetres of Snow
UK Inflation Eases to 3.6 % in October, Opening Door for Rate Cut
UK Accelerates Munitions Factory Build-Out to Reinforce Warfighting Readiness
UK Consumer Optimism Plunges Ahead of November Budget
A Decade of Innovation Stagnation at Apple: The Cook Era Critique
Caribbean Reparations Commission Seeks ‘Mutually Beneficial’ Justice from UK
EU Insists UK Must Contribute Financially for Access to Electricity Market and Broader Ties
UK to Outlaw Live-Event Ticket Resales Above Face Value
President Donald Trump Hosts Saudi Crown Prince Mohammed bin Salman at White House to Seal Major Defence and Investment Deals
German Entertainment Icons Alice and Ellen Kessler Die Together at Age 89
UK Unveils Sweeping Asylum Reforms with 20-Year Settlement Wait and Conditional Status
UK Orders Twitter Hacker to Repay £4.1 Million Following 2020 High-Profile Breach
Popeyes UK Eyes Century Mark as Fried-Chicken Chain Accelerates Roll-out
Two-thirds of UK nurses report working while unwell amid staffing crisis
Britain to Reform Human-Rights Laws in Sweeping Asylum Policy Overhaul
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
×