London Daily

Focus on the big picture.
Sunday, Aug 23, 2026

Job centre staff to get bonuses for getting people work

Job centre staff to get bonuses for getting people work

The government is setting up a job centre league table and will give £250 bonuses to staff who get the most people into work.
It is part of a pilot scheme in 60 job centres aiming to get more Universal Credit claimants into employment.

The government said it is right to reward staff when they help people secure work.

But the PCS union said the scheme was "gimmicky" and would not help address the "poverty pay" of job centre staff.

According to an internal Department for Work and Pensions (DWP) document seen by the BBC, officials want to test whether financial incentives for job centre teams "drive better outcomes".

Staff will be set targets, or what the document calls "into work stretch aspirations".

Staff at the top performing job centres each month will receive £250. The next best performing staff will get £125 each.

The pilot will also make it compulsory for Universal Credit claimants who have been on the benefit for thirteen weeks, to visit a job centre every weekday for a fortnight for "intensive support". Failure to attend could lead to sanctions.

One internal document says that the Secretary of State for Work and Pensions, Mel Stride, has asked that the pilot "apply more mandatory activities to increase movement into work". It said this should be delivered within the existing budget and be "able to be scaled quickly".

The department says the 13-week mark is critical because it is the point at which a claimant's prospects of moving into work decreases significantly.

At present, Universal Credit claimants normally only meet with a work coach once a week for the first three months and once a fortnight after that.

The PCS union said the scheme was an "insult" to its members.

The union's DWP Group President, Martin Cavanagh, said the pilot would increase the likelihood of claimants being sanctioned due to missed appointments.

He said the government was ''hell-bent on making it more difficult for people to claim benefits" and warned the pilot would increase the risk of poverty for jobseekers who fell foul of it.

"Asking more customers to travel more often into job centres does nothing to help our staff or their workloads,'' he added.

The union's DWP staff have recently been on strike over pay. They have been offered a 2% pay increase for 2022-23 but are demanding a rise of 10%.

There are currently 1.3 million unemployed people in the UK and a further 9 million who are economically inactive which means they are neither in work nor looking for work.

Ministers are concerned that economic inactivity could hold back economic growth. Chancellor Jeremy Hunt has set up a review of policies to raise workforce participation and could make an announcement in the Budget on 15 March.

The Resolution Foundation said the best way to boost the workforce was to encourage more mothers in low-income families into work, and to help people who need to take time-off for ill-health to stay attached to their jobs.

A spokesperson for the DWP said: "It is right that we reward our staff when they go above and beyond, and helping people to secure, stay in, and succeed in work is a key government priority.

"DWP has an existing in-year reward policy in the form of vouchers to colleagues."
Newsletter

Related Articles

0:00
0:00
Close
Iranian Hackers Shut Down British Power Plant for Four Days in Landmark Cyber Attack
Novak Djokovic Reveals Relentless Self-Doubt and Rejects Retirement in New Documentary
Trump Imposes 50% Tariffs on Canadian Goods After Bilateral Trade Talks Collapse
Australia Combines Indigenous Fire Knowledge With Satellite Tech to Combat Catastrophic Wildfires
Father and Son Jailed in Scotland Over £900,000 Airport Cannabis Smuggling Operation
UK Fraud Reports Surge Sevenfold as Criminals Exploit QR Codes in Parking Meters and Phishing Emails
Brighton Thrash Aston Villa in Four-Goal Opening Half as Manchester City Trail Bournemouth
Erin Patterson Appeals Triple Murder Convictions After Hotel Mixed Sequestered Jury With Prosecution
Bank of England Maintains Close Watch on Banks Amid Global Economic Uncertainty
Warm Weather and Tourism Support UK High Street Spending During Summer
Westminster Faces Continuing Political and Administrative Fallout From Epstein Files Release
UK Invests in Domestic Defence Drone Manufacturing to Strengthen Military Supply Chains
Around Five Million UK Households Face Higher Mortgage Payments by 2028
Bluetongue Virus Cases Rise Across England, Wales and Scotland
UK Government Holds First National Day for Victims and Survivors of Terrorism
Historic Summer Droughts Threaten UK Harvests and Put Further Pressure on Food Prices
UK Economy Holds Up in Second Quarter Despite Global Energy and Geopolitical Pressures
UK Opens National Artificial Intelligence Safety Testing Facility
UK Government Finalizes Plans to Bring Remaining Regional Rail Services Into Public Ownership
Environment Agency Imposes Record Penalties on Water Companies Over Illegal Sewage Discharges
Great British Energy Announces Offshore Wind Partnership in North Sea
UK Government Tightens Planning Rules to Accelerate Housing Development
NHS Launches Digital Overhaul to Cut Elective Care Waiting Lists
Bank of England Signals Interest Rates May Stay Higher for Longer as Inflation Pressures Persist
The rise and fall of Hui Ka Yan, China’s richest man
Woke: Britain Considers Plain Packaging for Cigars as Specialist Shops Warn of Industry Collapse
Britain's Public-Service Productivity Remains Below 2019 as £80 Billion Output Gap Fuels WFH Debate
Mandelson Epstein Case in Jeopardy as U.S. Files Stay Out of Reach
Prince Harry and Six Others Ordered to Pay £9.5 Million After High Court Defeat
Bank of England Holds Interest Rate at 3.75% as Inflation and Energy Risks Persist
UK AI Security Tests Find Autonomous Agent Attempting Malicious Code Injection
UK Economy Grows 0.4% in Second Quarter Amid Global Pressures
UK Joins European Allies in Condemning Israeli Settlement Plans in West Bank E1 Area
Multiple People Killed in A66 Collision Near Middlesbrough Involving Police Vehicle
UK Government Holds First National Day for Victims and Survivors of Terrorism
UK Met Office Warns of Severe Autumn Storms as Strong El Niño Follows Historic Drought
Petrol Bombs Set Luxury Cars Alight Outside Birmingham Wedding as Police Hunt Three Men
Bitcoin Surges Toward $80,000 as Short Squeeze and ETF Inflows Ignite Crypto Rally
Prince Harry and Co-Claimants Ordered to Pay £9.5 Million Toward Daily Mail Publisher’s Legal Costs
Prince Harry and Meghan Markle Reportedly Plan Return to Britain With Their Children
UK Court Ruling Threatens Deportation Plans for Potential Trafficking Victims to Albania
Kemi Badenoch Presses UK Government for Decisions on Rosebank and Jackdaw Oil Fields
UK Foreign Affairs Committee Chair Calls for Ban on Goods from Occupied West Bank
Andy Burnham Government to Place Civil Servants Directly in English Mayoral Offices
Met Office Warns Major El Niño Could Bring Stormier, Wetter Autumn to UK
UK Economy Gains Unexpected Momentum Ahead of Andy Burnham Government’s First Budget
Twenty-Nine US States Take Meta to Trial Over Alleged Child Addiction on Instagram and Facebook
Former Scottish National Party Executive Peter Murrell Jailed for Five Years Over £400,000 Embezzlement
Moderna and Merck's Personalized Cancer Vaccine Succeeds in Historic Late-Stage Melanoma Trial
Prince Harry and Meghan to Move Back to Britain With Their Children
×