London Daily

Focus on the big picture.
Thursday, Jul 09, 2026

Job centre staff to get bonuses for getting people work

Job centre staff to get bonuses for getting people work

The government is setting up a job centre league table and will give £250 bonuses to staff who get the most people into work.
It is part of a pilot scheme in 60 job centres aiming to get more Universal Credit claimants into employment.

The government said it is right to reward staff when they help people secure work.

But the PCS union said the scheme was "gimmicky" and would not help address the "poverty pay" of job centre staff.

According to an internal Department for Work and Pensions (DWP) document seen by the BBC, officials want to test whether financial incentives for job centre teams "drive better outcomes".

Staff will be set targets, or what the document calls "into work stretch aspirations".

Staff at the top performing job centres each month will receive £250. The next best performing staff will get £125 each.

The pilot will also make it compulsory for Universal Credit claimants who have been on the benefit for thirteen weeks, to visit a job centre every weekday for a fortnight for "intensive support". Failure to attend could lead to sanctions.

One internal document says that the Secretary of State for Work and Pensions, Mel Stride, has asked that the pilot "apply more mandatory activities to increase movement into work". It said this should be delivered within the existing budget and be "able to be scaled quickly".

The department says the 13-week mark is critical because it is the point at which a claimant's prospects of moving into work decreases significantly.

At present, Universal Credit claimants normally only meet with a work coach once a week for the first three months and once a fortnight after that.

The PCS union said the scheme was an "insult" to its members.

The union's DWP Group President, Martin Cavanagh, said the pilot would increase the likelihood of claimants being sanctioned due to missed appointments.

He said the government was ''hell-bent on making it more difficult for people to claim benefits" and warned the pilot would increase the risk of poverty for jobseekers who fell foul of it.

"Asking more customers to travel more often into job centres does nothing to help our staff or their workloads,'' he added.

The union's DWP staff have recently been on strike over pay. They have been offered a 2% pay increase for 2022-23 but are demanding a rise of 10%.

There are currently 1.3 million unemployed people in the UK and a further 9 million who are economically inactive which means they are neither in work nor looking for work.

Ministers are concerned that economic inactivity could hold back economic growth. Chancellor Jeremy Hunt has set up a review of policies to raise workforce participation and could make an announcement in the Budget on 15 March.

The Resolution Foundation said the best way to boost the workforce was to encourage more mothers in low-income families into work, and to help people who need to take time-off for ill-health to stay attached to their jobs.

A spokesperson for the DWP said: "It is right that we reward our staff when they go above and beyond, and helping people to secure, stay in, and succeed in work is a key government priority.

"DWP has an existing in-year reward policy in the form of vouchers to colleagues."
Newsletter

Related Articles

0:00
0:00
Close
Tech Pulse: The Future of AI and Screen Culture
Global News Briefing: Escalating Geopolitical Tensions and Corporate Shakeups
Global News Brief: Escalating Conflicts, Public Health Crises, and World Cup Drama
Rare Early Copy of US Declaration of Independence Found in British Archive
Cornish Language Revival Gains Momentum Through Schools and Community Programs
UK Authorities Face Criticism Over Prisoner Early Release Safeguards
Clacton By-Election Set After Nigel Farage Resigns Seat to Trigger Contest
Government Agencies Review Long-Term Fiscal Risks from Aging Population and Low Productivity
UK Heatwaves Expose Pressure on Public Transport and Housing Infrastructure
UK Government Prepares Welfare Review Amid Debate Over Personal Independence Payment Reform
UK Government Expands Rapid Endometriosis Testing Across NHS Services
Vistry Group Issues Profit Warning as UK Housing Market Faces Continued Pressure
Virgin Media Receives Record Twenty-Eight Million Pound Fine Over Contract Cancellation Failures
Office for Budget Responsibility Warns UK Public Finances Face Long-Term Pressure
UK Watchdog Warns Regional Income Gap Has Barely Narrowed in Three Decades
IMF Raises United Kingdom Growth Forecast as Inflation and Energy Pressures Ease
UK Government Launches Regulatory Reform Bill to Speed Up Commercialization of Innovation
Prince Harry Loses Privacy Lawsuit Against Daily Mail Publisher After High Court Rejects Claims
Federal Financial Framework Shifts as Treasury Launches Universal Savings Program for Minors
Jet2 Reports Strong Summer Travel Demand as Bookings Rise Seven Percent
Prince Harry Loses High Court Privacy Case Against Daily Mail Publisher
British Universities Warn Against Potential European Union Tuition Fee Changes
Heal Fertility Clinic Investigated After Embryo Biopsy Sample Mix-Up
Resolution Foundation Warns Regional Income Divide Has Barely Improved Since 1997
British Markets Remain Cautious as Middle East Tensions Rise and Government Transition Nears
Andy Burnham Poised to Become United Kingdom Prime Minister in Expected Political Transition
Nigel Farage Resigns as Member of Parliament Ahead of By-Election Amid Funding Investigation
Trump Declares Iran Ceasefire Over After Renewed Attacks on United States Bases
French Court Allows Le Pen to Run for Presidency, but with an Electronic Tag: "I Will Appeal, and I Will Run"
$1.4 Trillion: The Lawsuit That Could Crush Meta
Europe's Growing Struggle with Extreme Heat and Air Conditioning
UK Daily Briefing: Legal Developments and Social Issues
Political Turmoil and Rising Costs
Anthropic Reengineers Agentic Architecture to Shift Autonomous Workplace Automation to the Cloud
Logic Flaw in Windows 11 Permission Architecture Silently Consumes Hundreds of Gigabytes of Local Storage
Apple Advances Late-Stage Operating Systems with Fourth Beta Deployments
Global Crisis Alert: Escalating Middle East Tensions and UK Political Upheaval
UK Parliament Pushes for Greater Domestic Control Over Critical Technologies
UK Parliament Warns Trade Fair and Exhibition Industry Is Losing Global Competitiveness
Police Launch Murder Investigation After Mother and Two Children Found Dead Near Bedford
British Chambers of Commerce Survey Shows Business Confidence Falls to Post-Pandemic Low
UK Parliament Report Warns Britain Risks Falling Behind in Artificial Intelligence Sovereignty
Office for Budget Responsibility Warns United Kingdom Faces Long-Term Fiscal Pressures
Nigel Farage Resigns as Member of Parliament Amid Financial Scrutiny and Triggers By-Election
Deep Purple Has Released Its Best Album in Decades
UK MPs Criticise Student Loan System as Potentially Mis-Sold to Millions of Borrowers
Policy Groups Propose Bank of England-Backed Solar Loan Scheme for Millions of Homes
UK Health Agency Issues Amber Heat Alerts Across Six Regions as Temperatures Rise
Royal Air Force F-35 Jets Conduct First High North Air Policing Missions From Aircraft Carrier
Major UK Companies Join Government Cybersecurity Pledge Amid Rising Digital Threats
×