London Daily

Focus on the big picture.
Thursday, Jan 08, 2026

Internet access: 1.5m UK homes still offline, Ofcom finds

Internet access: 1.5m UK homes still offline, Ofcom finds

About 1.5 million homes in the UK still do not have internet access, a report by Ofcom has found.

The regulator has released its annual snapshot of online and media habits in the UK, which this year spans all three lockdowns.

It found 20% of children did not always have access to a device for online learning while schools were closed.

Ofcom said in total 6% of the homes had no internet access at all, at the time the study was carried out last month.

There were also 1% of adults aged over 18 who had internet access but chose not to use it.

Those without access were most likely to be either people aged over 65, or households with low incomes or financial vulnerability.

Among children, tablets were the most popular device for five to 15-year-olds in 2020, although 91% of 12 to 15-year-olds had their own smartphones. It was also found that 48% of three to four-year-old pre-schoolers had their own tablets.

Just over half of 12 to 15-year-olds said they had had a negative experience online in the past year, with the most common being someone they didn't know trying to befriend them.

Six out of 10 five to 15-year-olds said they made their own videos online and nearly half said they watched content on TikTok.

"We have seen a big rise in the use of TikTok during last year particularly among girls," said Yih-Choung Teh, strategy and research group director at Ofcom.

"The perception among adults is that it's focused on younger people but adults have increasingly taken up TikTok as well."

According to Ofcom, 21% of its adult social media users had TikTok profiles, although Facebook was the most popular overall with 83% of the adults in the study having a presence on the platform.

Gaming also became increasingly popular during lockdown, with 62% of adults and seven out of 10 five to 15-year-olds playing online games.

The campaign group Which? said it was very concerned about those who were getting left behind.

"It is vital that more is done to address this digital divide and ensure all consumers are able to access broadband connectivity, particularly as new networks roll out across the UK," said Rocio Concha, director of policy and advocacy.

Former Prime Minister Gordon Brown, whose Alliance for Full Employment has released its own report on the digital divide, called for a national digital plan from the government and Ofcom.

"We have a generation that has lost out for more than a year on the education that they need, and will lose out when it comes to workforce qualifications, job prospects, and then income," he told the BBC.

"So we've got to heal this digital divide. And I think the government's got to act pretty quickly."


Good news - the year of the pandemic has seen a big fall in the number of homes without any internet connection as the need for services only available online has become more acute.

Bad news - those who are still living without the internet find themselves even more disadvantaged than before. And that applies particularly to children. While hardly any now live in homes without any internet connection, a substantial minority had either poor and expensive connections via mobile phones or devices that were inappropriate for online schooling.

This digital divide became a hot political issue during lockdown and there will be continued pressure on the government to make sure children have the digital tools they need.

But this report also shows that children are providing a forecast of where our media habits are heading.

It's a future dominated by video-on-demand and video sharing services such as YouTube and TikTok, with plenty of them creating content rather than being just passive consumers. However, broadcast TV was less and less of a habit - even in lockdown, it seems, fewer families were gathering on the sofa for a big TV moment.

But while there are concerns about the dangers in this era of ultra connectivity - half of 12 to 15-year-olds had had a negative online experience such as being contacted by a stranger - there are also signs that this generation is pretty clued up about how the online world works.

They were not far behind adults in recognising which results in Google searches were ads, and probably more savvy in realising that when an Instagram influencer plugs a product they are being paid for that.

Newsletter

Related Articles

0:00
0:00
Close
UK Data Watchdog Probes Elon Musk’s X Over AI-Generated Grok Images Amid Surge in Non-Consensual Outputs
Prince Harry to Return to UK for Court Hearing Without Plans to Meet King Charles III
UK Confirms Support for US Seizure of Russian-Flagged Oil Tanker in North Atlantic
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
Fake Mainstream Media Double Standard: Elon Musk Versus Mamdani
HSBC Leads 2026 Mortgage Rate Cuts as UK Lending Costs Ease
US Joint Chiefs Chairman Outlines How Operation Absolute Resolve Was Carried Out in Venezuela
Starmer Welcomes End of Maduro Era While Stressing International Law and UK Non-Involvement
Korean Beauty Turns Viral Skincare Into a Global Export Engine
UK Confirms Non-Involvement in U.S. Military Action Against Venezuela
UK Terror Watchdog Calls for Australian-Style Social Media Ban to Protect Teenagers
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Europe’s Luxury Sanctions Punish Russian Consumers While a Sanctions-Circumvention Industry Thrives
Berkshire’s Buffett-to-Abel Transition Tests Whether a One-Man Trust Model Can Survive as a System
Fraud in European Central Bank: Lagarde’s Hidden Pay Premium Exposes a Transparency Crisis at the European Central Bank
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Tesla Loses EV Crown to China’s BYD After Annual Deliveries Decline in 2025
UK Manufacturing Growth Reaches 15-Month Peak as Output and Orders Improve in December
Beijing Threatened to Scrap UK–China Trade Talks After British Minister’s Taiwan Visit
Newly Released Files Reveal Tony Blair Pressured Officials Over Iraq Death Case Involving UK Soldiers
Top Stocks and Themes to Watch in 2026 as Markets Enter New Year with Fresh Momentum
No UK Curfew Ordered as Deepfake TikTok Falsely Attributes Decree to Prime Minister Starmer
Europe’s Largest Defence Groups Set to Return Nearly Five Billion Dollars to Shareholders in Twenty Twenty-Five
Abu Dhabi ‘Capital of Capital’: How Abu Dhabi Rose as a Sovereign Wealth Power
Diamonds Are Powering a New Quantum Revolution
Trump Threatens Strikes Against Iran if Nuclear Programme Is Restarted
Apple Escalates Legal Fight by Appealing £1.5 Billion UK Ruling Over App Store Fees
UK Debt Levels Sit Mid-Range Among Advanced Economies Despite Rising Pressures
UK Plans Royal Diplomacy with King Charles and Prince William to Reinvigorate Trade Talks with US
King Charles and Prince William Poised for Separate 2026 US Visits to Reinforce UK-US Trade and Diplomatic Ties
Apple Moves to Appeal UK Ruling Ordering £1.5 Billion in Customer Overcharge Damages
King Charles’s 2025 Christmas Message Tops UK Television Ratings on Christmas Day
The Battle Over the Internet Explodes: The United States Bars European Officials and Ignites a Diplomatic Crisis
Princesses Beatrice and Eugenie Join Royal Family at Sandringham Christmas Service
Fine Wine Investors Find Little Cheer in Third Year of Falls
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
×