London Daily

Focus on the big picture.
Friday, Jun 12, 2026

0:00
0:00

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

Covid, war in Ukraine, strikes and security checks compound travellers’ woes, despite government ordering airlines to be ‘realistic’ about flights
It’s a question Maria Bataller has been asking herself for weeks: will she and her family be able to get on the flights she’s booked this summer?

She is due to fly Ryanair with her husband and young children to Spain on 27 July, but the airline’s cabin crew in Spain are going on strike this month.

“The worst thing would be to turn up at the airport at 4am with two small children and find the flight is cancelled,” said Bataller, whose company, Capikooa, makes children’s toys. “I’m really anxious because my parents are in Spain and they are getting old. I want my children to make memories – I don’t want to miss another summer.”

Like many people hoping to get away this summer, Bataller is haunted by the flight cancellations that caused so much disruption to travellers during the recent half-term break.

The uncertainty around the summer getaway will be like no other year. The pandemic created huge pent-up demand for overseas holidays, but a host of obstacles mean travellers are facing an anxious time.

Strikes, a new Covid wave and the war in Ukraine are all taking their toll. Meanwhile staff shortages and security checks mean airlines, airports and the myriad companies involved in each passenger’s journey are already stretched.

So although the government took the drastic step of ordering airlines to be “realistic” about how many flights they could deliver, leading to more than 41,000 planned cancellations so far this summer, no one in the airline industry can guarantee that passengers will not face more disruption when the great summer getaway starts in earnest later this month.

Anna Bowles, the Civil Aviation Authority (CAA)’s head of consumer policy and enforcement, said: “We have asked airlines to review their schedules and ensure that they are deliverable. Airlines have been responding to this by making large-scale cancellations of flights for the summer period that they do not reasonably expect to deliver.

“Cancellations made well in advance are far better for the consumer than cancellations made at short notice.”

The first signs that the anticipated return to normality this year would not be smooth came with long queues in departure lounges at Easter, then chaotic scenes last month when at least 600 flights were cancelled at the last minute.

When governments began dropping travel restrictions earlier this year, airlines and tour operators saw huge demand, and adopted schedules that were above 2019 levels of travel. More than 30,000 staff had been laid off by UK airlines when government pandemic support ended, and they – along with airport security, baggage handlers and refuellers – began an urgent recruitment campaign.

But the wider shortage of workers left huge gaps, leading to Jet2’s executive chairman Philip Meeson’s broadside at airports last week, accusing them of being “woefully ill prepared” and describing ground handler firms as having “atrocious customer service, long queues for security search, lack of staff and congestion in baggage handling”.

Others in the industry have pointed out that airlines have outsourced airside services like ground handling and refuelling and then squeezed their suppliers, leaving companies with thin profit margins and little room to increase pay. New airport staff need security clearance, which had been taking months. And a new ground handler might need 45 minutes to remove a stray bag from a plane – a significant security threat – compared to 15 minutes for an experienced worker.

After the travel chaos subsided, the CAA and government wrote to airlines urging them to be more realistic in their plans, but carriers were reluctant as this would mean losing airport landing slots – a valuable commodity. So on 21 June the government announced a slot “amnesty”, allowing airlines to retain their landing slots for next year. EasyJet has since dropped an estimated 11,000 flights, while BA has cut about 13% of its summer schedule – some 30,000 flights before October.

The slot amnesty ended on Friday, so if other airlines need to make planned cancellations, they are expected to announce them within the next few days.

That should make remaining flights more secure, but there are other issues that may mean more last-minute cancellations than usual.

Heathrow still faces disruption because refuellers plan a 72-hour strike, but other industrial disputes seem to have been resolved after BA check-in staff received an improved pay offer.

The war in Ukraine means the skies are congested and planes need to fly longer, less direct routes. And Covid has not disappeared. The latest wave of infections may hit flight crews and ground staff in ways that are hard to predict. The consolation is that any disruption should be localised and short lived.

Airport Operators Association chief executive Karen Dee urged people not to arrive at airports too early, since some congestion has been caused by passengers arriving long before departure. “Airports have been preparing for the summer peak since late last year, with the ongoing recruitment campaigns for security staff going well,” she said. “More staff have been and are being deployed as they finish their training and security vetting.”

Ground services company Swissport said issues like security queues and last-minute schedule changes had knock-on effects that lead to delays elsewhere. “We are very sorry for our part in the disruption people are experiencing,” a spokesperson said. “In the UK we have recruited over 3,500 people since the start of the year and will continue to work with our partners to find solutions for this industry-wide issue.”
Newsletter

Related Articles

0:00
0:00
Close
NHS Trust Secures Funding for AI Tool to Detect Heart Failure Earlier
Government Unveils £4.5 Billion Investment Plan for Walking and Cycling Infrastructure
Nationwide Reports UK House Prices Falling as Borrowing Costs Remain Elevated
Centre for Social Justice Says Two Million Britons Are Using Illegal Loan Sharks
UK Carmakers Warn EU Local Content Rules Could Damage British Manufacturing
UK Government Imposes Emergency Ban on Seven Potent Synthetic Opioids
Royal Navy Completes Major North Atlantic Anti-Submarine Exercise Off Norway
NHS Figures Show Nearly 3,000 Patients a Day Receiving Care in Hospital Corridors
CBI Cuts UK Growth Forecast as Middle East Tensions Drive Inflation Risks Higher
Dan Jarvis Appointed UK Defence Secretary Following Major Government Reshuffle
University College London Study Links Physical Punishment to Higher Risk of Bullying
East Midlands Railway Unveils First Refurbished Train in £60 Million Modernization Programme
RNLI Issues National Water Safety Appeal Ahead of Expected Heatwave
Climate Change Raises Subsidence Risks for Millions of Homes Across Southeast England
Manchester Advances Plans for Underground Piccadilly Station With £1 Million Funding Commitment
Anti-Immigration Violence Continues in Belfast Amid Heightened Security Concerns
UK Law Locks Great British Railways Into Public Ownership
Office for National Statistics Adopts Supermarket Checkout Data for Inflation Measurement
Applied Atomics Launches With $500 Million Space Infrastructure Order Book
BYD Plans Nationwide Rollout of Ultra-Fast EV Charging Network
UK House Prices Unexpectedly Fall in May
CBI Warns UK Growth Is Becoming Increasingly Dependent on Public Spending
Makerfield By-Election Fuels Speculation Over Labour’s Future Leadership
Britain Declines to Join EU SAFE Defence Fund
UK Unveils 2040 Emissions Target Despite Strong Political Opposition
Government Orders Full Review of Palantir’s NHS Data Contract
UK Borrowing Costs Climb as Markets Price in Further Bank of England Rate Rises
Resident Doctors Confirm Five-Day NHS Strike Across England
Violent Anti-Immigrant Riots in Belfast Spark Political and Diplomatic Tensions
United Kingdom Sees Recovery in Horizon Europe Research Funding Share to 9.3 Percent
UK Inflation Holds at 2.8 Percent as Office for Budget Responsibility Flags Persistent Price Pressures
United Kingdom Launches National Anti-Fraud Framework to Combat Rising Pension Scam Losses
United Kingdom Expands Sanctions on Israeli Groups While Funding Palestinian Authority Salaries and Gaza Mine Clearance
United Kingdom Issues Three-Month Ultimatum to Major Technology Firms Over Child Online Safety Controls
United Kingdom Government Moves Toward Blanket Social Media Ban for Children Under Sixteen
Widespread Anti-Immigration Rioting Erupts Across Belfast After Knife Attack Linked to Asylum Seeker
Farmers Warn of Crop Losses Following Months of Unseasonal Rainfall
Civil Aviation Authority Launches Review of Regional Airport Operations
Met Office Issues Heat-Health Alert Across Parts of England
National Grid Introduces New Measures to Protect Winter Energy Supply
Northern England Rail Upgrades Receive Additional Government Funding
Wales Advances Green Hydrogen Strategy to Decarbonize Heavy Industry
UK Expands Recruitment Incentives to Address Shortage of STEM Teachers
High Court Opens Door to Climate Liability Claims Against Major Industrial Emitters
Police Service of Northern Ireland Investigates Major Personnel Data Breach
Defense Ministry Overhauls Procurement System to Accelerate AUKUS Submarine Program
Net Migration Remains Above Government Expectations, New Data Shows
UK and Scottish Governments Agree Framework for Expanded North Sea Wind Development
UK Treasury Launches New Tax Incentives to Boost AI and Semiconductor Investment
Bank of England Signals Continued Caution on Interest Rate Cuts
×