London Daily

Focus on the big picture.
Thursday, Oct 30, 2025

0:00
0:00

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

Covid, war in Ukraine, strikes and security checks compound travellers’ woes, despite government ordering airlines to be ‘realistic’ about flights
It’s a question Maria Bataller has been asking herself for weeks: will she and her family be able to get on the flights she’s booked this summer?

She is due to fly Ryanair with her husband and young children to Spain on 27 July, but the airline’s cabin crew in Spain are going on strike this month.

“The worst thing would be to turn up at the airport at 4am with two small children and find the flight is cancelled,” said Bataller, whose company, Capikooa, makes children’s toys. “I’m really anxious because my parents are in Spain and they are getting old. I want my children to make memories – I don’t want to miss another summer.”

Like many people hoping to get away this summer, Bataller is haunted by the flight cancellations that caused so much disruption to travellers during the recent half-term break.

The uncertainty around the summer getaway will be like no other year. The pandemic created huge pent-up demand for overseas holidays, but a host of obstacles mean travellers are facing an anxious time.

Strikes, a new Covid wave and the war in Ukraine are all taking their toll. Meanwhile staff shortages and security checks mean airlines, airports and the myriad companies involved in each passenger’s journey are already stretched.

So although the government took the drastic step of ordering airlines to be “realistic” about how many flights they could deliver, leading to more than 41,000 planned cancellations so far this summer, no one in the airline industry can guarantee that passengers will not face more disruption when the great summer getaway starts in earnest later this month.

Anna Bowles, the Civil Aviation Authority (CAA)’s head of consumer policy and enforcement, said: “We have asked airlines to review their schedules and ensure that they are deliverable. Airlines have been responding to this by making large-scale cancellations of flights for the summer period that they do not reasonably expect to deliver.

“Cancellations made well in advance are far better for the consumer than cancellations made at short notice.”

The first signs that the anticipated return to normality this year would not be smooth came with long queues in departure lounges at Easter, then chaotic scenes last month when at least 600 flights were cancelled at the last minute.

When governments began dropping travel restrictions earlier this year, airlines and tour operators saw huge demand, and adopted schedules that were above 2019 levels of travel. More than 30,000 staff had been laid off by UK airlines when government pandemic support ended, and they – along with airport security, baggage handlers and refuellers – began an urgent recruitment campaign.

But the wider shortage of workers left huge gaps, leading to Jet2’s executive chairman Philip Meeson’s broadside at airports last week, accusing them of being “woefully ill prepared” and describing ground handler firms as having “atrocious customer service, long queues for security search, lack of staff and congestion in baggage handling”.

Others in the industry have pointed out that airlines have outsourced airside services like ground handling and refuelling and then squeezed their suppliers, leaving companies with thin profit margins and little room to increase pay. New airport staff need security clearance, which had been taking months. And a new ground handler might need 45 minutes to remove a stray bag from a plane – a significant security threat – compared to 15 minutes for an experienced worker.

After the travel chaos subsided, the CAA and government wrote to airlines urging them to be more realistic in their plans, but carriers were reluctant as this would mean losing airport landing slots – a valuable commodity. So on 21 June the government announced a slot “amnesty”, allowing airlines to retain their landing slots for next year. EasyJet has since dropped an estimated 11,000 flights, while BA has cut about 13% of its summer schedule – some 30,000 flights before October.

The slot amnesty ended on Friday, so if other airlines need to make planned cancellations, they are expected to announce them within the next few days.

That should make remaining flights more secure, but there are other issues that may mean more last-minute cancellations than usual.

Heathrow still faces disruption because refuellers plan a 72-hour strike, but other industrial disputes seem to have been resolved after BA check-in staff received an improved pay offer.

The war in Ukraine means the skies are congested and planes need to fly longer, less direct routes. And Covid has not disappeared. The latest wave of infections may hit flight crews and ground staff in ways that are hard to predict. The consolation is that any disruption should be localised and short lived.

Airport Operators Association chief executive Karen Dee urged people not to arrive at airports too early, since some congestion has been caused by passengers arriving long before departure. “Airports have been preparing for the summer peak since late last year, with the ongoing recruitment campaigns for security staff going well,” she said. “More staff have been and are being deployed as they finish their training and security vetting.”

Ground services company Swissport said issues like security queues and last-minute schedule changes had knock-on effects that lead to delays elsewhere. “We are very sorry for our part in the disruption people are experiencing,” a spokesperson said. “In the UK we have recruited over 3,500 people since the start of the year and will continue to work with our partners to find solutions for this industry-wide issue.”
Newsletter

Related Articles

0:00
0:00
Close
UK and Vietnam Sign Landmark Migration Deal to Fast-Track Returns of Irregular Arrivals
UK Drug-Pricing Overhaul Essential for Life-Sciences Ambition, Says GSK Chief
Princesses Beatrice and Eugenie Temporarily Leave the UK Amid Their Parents’ Royal Fallout
UK Weighs Early End to Oil and Gas Windfall Tax as Reeves Seeks Investment Commitments
UK Retail Inflation Slows as Shop Prices Fall for First Time Since Spring
Next Raises Full-Year Profit Guidance After Strong Third-Quarter Performance
Reform UK’s Lee Anderson Admits to 'Gaming' Benefits System While Advocating Crackdown
United States and South Korea Conclude Major Trade Accord Worth $350 Billion
Hurricane Melissa Strikes Cuba After Devastating Jamaica With Record Winds
Vice President Vance to Headline Turning Point USA Campus Event at Ole Miss
U.S. Targets Maritime Narco-Routes While Border Pressure to Mexico Remains Limited
Bill Gates at 70: “I Have a Real Fear of Artificial Intelligence – and Also Regret”
Elon Musk Unveils Grokipedia: An AI-Driven Alternative to Wikipedia
Saudi Arabia Unveils Vision for First-Ever "Sky Stadium" Suspended Over Desert Floor
Amazon Announces 14 000 Corporate Job Cuts as AI Investment Accelerates
UK Shop Prices Fall for First Time Since March, Food Leads the Decline
London Stock Exchange Group ADR (LNSTY) Earns Zacks Rank #1 Upgrade on Rising Earnings Outlook
Soap legend Tony Adams, long-time star of Crossroads, dies at 84
Rachel Reeves Signals Tax Increases Ahead of November Budget Amid £20-50 Billion Fiscal Gap
NatWest Past Gains of 314% Spotlight Opportunity — But Some Key Risks Remain
UK Launches ‘Golden Age’ of Nuclear with £38 Billion Sizewell C Approval
UK Announces £1.08 Billion Budget for Offshore Wind Auction to Boost 2030 Capacity
UK Seeks Steel Alliance with EU and US to Counter China’s Over-Capacity
UK Struggles to Balance China as Both Strategic Threat and Valued Trading Partner
Argentina’s Markets Surge as Milei’s Party Secures Major Win
British Journalist Sami Hamdi Detained by U.S. Authorities After Visa Revocation Amid Israel-Gaza Commentary
King Charles Unveils UK’s First LGBT+ Armed Forces Memorial at National Memorial Arboretum
At ninety-two and re-elected: Paul Biya secures eighth term in Cameroon amid unrest
Racist Incidents Against UK Nurses Surge by 55%
UK Chancellor Rachel Reeves Cites Shared Concerns With Trump Administration as Foundation for Early US-UK Trade Deal
Essentra plc: A Closer Look at a UK ‘Penny Stock’ Opportunity Amid Market Weakness
U.S. and China Near Deal to Avert Rare-Earth Export Controls Ahead of Trump-Xi Summit
Justin time: Justin Herbert Shields Madison Beer with Impressive Reflex at Lakers Game
Russia’s President Putin Declares Burevestnik Nuclear Cruise Missile Ready for Deployment
Giuffre’s Memoir Alleges Maxwell Claimed Sexual Act with Clooney
House Republicans Move to Strip NYC Mayoral Front-Runner Zohran Mamdani of U.S. Citizenship
Record-High Spoiled Ballots Signal Voter Discontent in Ireland’s 2025 Presidential Election
Philippines’ Taal Volcano Erupts Overnight with 2.4 km Ash Plume
Albania’s Virtual AI 'Minister' Diella Set to 'Birth' Eighty-Three Digital Assistants for MPs
Tesla Unveils Vision for Optimus V3 as ‘Biggest Product of All Time’, Including Surgical Capabilities
Francis Ford Coppola Auctions Luxury Watches After Self-Financed Film Flop
Convicted Sex Offender Mistakenly Freed by UK Prison Service Arrested in London
United States and China Begin Constructive Trade Negotiations Ahead of Trump–Xi Summit
U.S. Treasury Sanctions Colombia’s President Gustavo Petro over Drug-Trafficking Allegations
Miss USA Crowns Nebraska’s Audrey Eckert Amid Leadership Overhaul
‘I Am Not Done’: Kamala Harris Signals Possible 2028 White House Run
NBA Faces Integrity Crisis After Mass Arrests in Gambling Scandal
Swift Heist at the Louvre Sees Eight French Crown Jewels Stolen in Under Seven Minutes
U.S. Halts Trade Talks with Canada After Ontario Ad Using Reagan Voice Triggers Diplomatic Fallout
Microsoft AI CEO: ‘We’re making an AI that you can trust your kids to use’ — but can Microsoft rebuild its own trust before fixing the industry’s?
×