London Daily

Focus on the big picture.
Tuesday, Oct 06, 2026

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

Covid, war in Ukraine, strikes and security checks compound travellers’ woes, despite government ordering airlines to be ‘realistic’ about flights
It’s a question Maria Bataller has been asking herself for weeks: will she and her family be able to get on the flights she’s booked this summer?

She is due to fly Ryanair with her husband and young children to Spain on 27 July, but the airline’s cabin crew in Spain are going on strike this month.

“The worst thing would be to turn up at the airport at 4am with two small children and find the flight is cancelled,” said Bataller, whose company, Capikooa, makes children’s toys. “I’m really anxious because my parents are in Spain and they are getting old. I want my children to make memories – I don’t want to miss another summer.”

Like many people hoping to get away this summer, Bataller is haunted by the flight cancellations that caused so much disruption to travellers during the recent half-term break.

The uncertainty around the summer getaway will be like no other year. The pandemic created huge pent-up demand for overseas holidays, but a host of obstacles mean travellers are facing an anxious time.

Strikes, a new Covid wave and the war in Ukraine are all taking their toll. Meanwhile staff shortages and security checks mean airlines, airports and the myriad companies involved in each passenger’s journey are already stretched.

So although the government took the drastic step of ordering airlines to be “realistic” about how many flights they could deliver, leading to more than 41,000 planned cancellations so far this summer, no one in the airline industry can guarantee that passengers will not face more disruption when the great summer getaway starts in earnest later this month.

Anna Bowles, the Civil Aviation Authority (CAA)’s head of consumer policy and enforcement, said: “We have asked airlines to review their schedules and ensure that they are deliverable. Airlines have been responding to this by making large-scale cancellations of flights for the summer period that they do not reasonably expect to deliver.

“Cancellations made well in advance are far better for the consumer than cancellations made at short notice.”

The first signs that the anticipated return to normality this year would not be smooth came with long queues in departure lounges at Easter, then chaotic scenes last month when at least 600 flights were cancelled at the last minute.

When governments began dropping travel restrictions earlier this year, airlines and tour operators saw huge demand, and adopted schedules that were above 2019 levels of travel. More than 30,000 staff had been laid off by UK airlines when government pandemic support ended, and they – along with airport security, baggage handlers and refuellers – began an urgent recruitment campaign.

But the wider shortage of workers left huge gaps, leading to Jet2’s executive chairman Philip Meeson’s broadside at airports last week, accusing them of being “woefully ill prepared” and describing ground handler firms as having “atrocious customer service, long queues for security search, lack of staff and congestion in baggage handling”.

Others in the industry have pointed out that airlines have outsourced airside services like ground handling and refuelling and then squeezed their suppliers, leaving companies with thin profit margins and little room to increase pay. New airport staff need security clearance, which had been taking months. And a new ground handler might need 45 minutes to remove a stray bag from a plane – a significant security threat – compared to 15 minutes for an experienced worker.

After the travel chaos subsided, the CAA and government wrote to airlines urging them to be more realistic in their plans, but carriers were reluctant as this would mean losing airport landing slots – a valuable commodity. So on 21 June the government announced a slot “amnesty”, allowing airlines to retain their landing slots for next year. EasyJet has since dropped an estimated 11,000 flights, while BA has cut about 13% of its summer schedule – some 30,000 flights before October.

The slot amnesty ended on Friday, so if other airlines need to make planned cancellations, they are expected to announce them within the next few days.

That should make remaining flights more secure, but there are other issues that may mean more last-minute cancellations than usual.

Heathrow still faces disruption because refuellers plan a 72-hour strike, but other industrial disputes seem to have been resolved after BA check-in staff received an improved pay offer.

The war in Ukraine means the skies are congested and planes need to fly longer, less direct routes. And Covid has not disappeared. The latest wave of infections may hit flight crews and ground staff in ways that are hard to predict. The consolation is that any disruption should be localised and short lived.

Airport Operators Association chief executive Karen Dee urged people not to arrive at airports too early, since some congestion has been caused by passengers arriving long before departure. “Airports have been preparing for the summer peak since late last year, with the ongoing recruitment campaigns for security staff going well,” she said. “More staff have been and are being deployed as they finish their training and security vetting.”

Ground services company Swissport said issues like security queues and last-minute schedule changes had knock-on effects that lead to delays elsewhere. “We are very sorry for our part in the disruption people are experiencing,” a spokesperson said. “In the UK we have recruited over 3,500 people since the start of the year and will continue to work with our partners to find solutions for this industry-wide issue.”
Newsletter

Related Articles

0:00
0:00
Close
Sarah Wakfer Appointed Chair of Northern Ireland’s Health and Care Regulator
Scotland Housing Completions Fall to 11-Year Low Amid National Shortage
UK Water Companies Face Tougher Oversight and Unannounced Regulatory Inspections
Middle East Conflict Pushes UK Fuel and Wholesale Energy Prices Higher
Andy Burnham Raises Prospect of Second Brexit Referendum in Review of UK-EU Relations
EY Warns UK Fiscal Headroom Has Halved to £11 Billion Ahead of Autumn Budget
BT Accused of Pressuring Vulnerable Customers During Digital Landline Shift
British Carmakers Warn of Growing Pressure From EU-China Tariff Dispute
Green Party of England and Wales Adopts Motion Defining Zionism as Racism
Medical Charity Threatens NHS Legal Action Over Two-Year Autism and ADHD Assessment Waits
British Transport Police Report Record Rise in Violence on Railways
Glasgow Council Workers Face Pay Cuts Under Fire-and-Rehire Plan
British Medical Groups Press Prime Minister Andy Burnham to Cancel £330 Million Palantir NHS Contract
UK Faces Record Bluetongue Outbreak Across Livestock Farms
UK Schools Report Thousands of Child-on-Child Sexual Offences
High Court Overturns Ban Blocking Gaza Families From Reuniting With Relatives in UK
G7 Authorizes Emergency Fuel Release as UK Diesel Prices Hit £2 a Litre
France and Italy Draw 1-1 in Nations League Match
Pope Leo XIV and Prince Albert II of Monaco Meet in Metz
SNCF Expands Low-Cost Ouigo High-Speed Service Between Lyon and Bordeaux
Paris Expands Dedicated Cargo Bike Routes for Urban Deliveries
French Film Industry Pushes for Tighter Streaming Investment Rules
Marseille Court Hands Down Prison Terms in Public Procurement Corruption Case
LVMH and Kering Rely on US Demand as Chinese Luxury Spending Slows
Toulouse Aerospace Sector Launches €80 Million Modernization Fund
Javier Milei Courts French Investment in LNG and Lithium
Mistral AI Launches Sovereign Model for European Public Services
French Competition Authority Fines Retailers €40 Million Over Misleading Promotions
France Records Exceptional Electricity Exports as Nuclear Output Recovers
Dassault Aviation Expands Rafale Assembly Capacity at Mérignac
Sanofi Invests €1 Billion in New Biologics Production Hub Near Lyon
France Protests Germany’s Extension of Border Controls Into 2027
French Public-Sector and Transport Unions Threaten National Strike
France Deploys Riot Police After Violence in Lyon Suburbs
French Anti-Terrorism Prosecutors Investigate Radicalized Flydubai Co-Pilot
France’s Defense Budget Surpasses NATO’s 2% of GDP Target
French Government Faces No-Confidence Threat Over Budget
France and G7 Release 100 Million Barrels From Strategic Oil Reserves
France Convenes Emergency Defense Council Over Threats to Commercial Shipping
France and Germany Coordinate Military Response After Russian Strikes on Kyiv Infrastructure
UK Police Release Six Iranian Nationals on Bail After RAF Fairford Security Alert
UK Business Confidence Falls as Energy Costs and Tax Uncertainty Rise
Cornwall Insight Warns UK Energy Bills Could Rise 16% in January
UK Introduces Zero VAT on Household Electricity Bills
UK 30-Year Gilt Yield Hits 6% as Bond Market Pressures Intensify
UK Introduces Stricter Subcontractor Checks and Expanded Trade Union Access
Green Party Proposes Three-Year Emergency Freeze on Private Rent Increases
UK Treasury Committee Seeks Tax Clarification Over Manchester City Investigation
Royal Marines Deploy to Faroe Islands for Northern European Security Exercise
UK Business Confidence Weakens as High Costs Delay Investment
×