London Daily

Focus on the big picture.
Thursday, Nov 05, 2026

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

‘I don’t want to miss another summer’: UK travellers braced for holiday chaos

Covid, war in Ukraine, strikes and security checks compound travellers’ woes, despite government ordering airlines to be ‘realistic’ about flights
It’s a question Maria Bataller has been asking herself for weeks: will she and her family be able to get on the flights she’s booked this summer?

She is due to fly Ryanair with her husband and young children to Spain on 27 July, but the airline’s cabin crew in Spain are going on strike this month.

“The worst thing would be to turn up at the airport at 4am with two small children and find the flight is cancelled,” said Bataller, whose company, Capikooa, makes children’s toys. “I’m really anxious because my parents are in Spain and they are getting old. I want my children to make memories – I don’t want to miss another summer.”

Like many people hoping to get away this summer, Bataller is haunted by the flight cancellations that caused so much disruption to travellers during the recent half-term break.

The uncertainty around the summer getaway will be like no other year. The pandemic created huge pent-up demand for overseas holidays, but a host of obstacles mean travellers are facing an anxious time.

Strikes, a new Covid wave and the war in Ukraine are all taking their toll. Meanwhile staff shortages and security checks mean airlines, airports and the myriad companies involved in each passenger’s journey are already stretched.

So although the government took the drastic step of ordering airlines to be “realistic” about how many flights they could deliver, leading to more than 41,000 planned cancellations so far this summer, no one in the airline industry can guarantee that passengers will not face more disruption when the great summer getaway starts in earnest later this month.

Anna Bowles, the Civil Aviation Authority (CAA)’s head of consumer policy and enforcement, said: “We have asked airlines to review their schedules and ensure that they are deliverable. Airlines have been responding to this by making large-scale cancellations of flights for the summer period that they do not reasonably expect to deliver.

“Cancellations made well in advance are far better for the consumer than cancellations made at short notice.”

The first signs that the anticipated return to normality this year would not be smooth came with long queues in departure lounges at Easter, then chaotic scenes last month when at least 600 flights were cancelled at the last minute.

When governments began dropping travel restrictions earlier this year, airlines and tour operators saw huge demand, and adopted schedules that were above 2019 levels of travel. More than 30,000 staff had been laid off by UK airlines when government pandemic support ended, and they – along with airport security, baggage handlers and refuellers – began an urgent recruitment campaign.

But the wider shortage of workers left huge gaps, leading to Jet2’s executive chairman Philip Meeson’s broadside at airports last week, accusing them of being “woefully ill prepared” and describing ground handler firms as having “atrocious customer service, long queues for security search, lack of staff and congestion in baggage handling”.

Others in the industry have pointed out that airlines have outsourced airside services like ground handling and refuelling and then squeezed their suppliers, leaving companies with thin profit margins and little room to increase pay. New airport staff need security clearance, which had been taking months. And a new ground handler might need 45 minutes to remove a stray bag from a plane – a significant security threat – compared to 15 minutes for an experienced worker.

After the travel chaos subsided, the CAA and government wrote to airlines urging them to be more realistic in their plans, but carriers were reluctant as this would mean losing airport landing slots – a valuable commodity. So on 21 June the government announced a slot “amnesty”, allowing airlines to retain their landing slots for next year. EasyJet has since dropped an estimated 11,000 flights, while BA has cut about 13% of its summer schedule – some 30,000 flights before October.

The slot amnesty ended on Friday, so if other airlines need to make planned cancellations, they are expected to announce them within the next few days.

That should make remaining flights more secure, but there are other issues that may mean more last-minute cancellations than usual.

Heathrow still faces disruption because refuellers plan a 72-hour strike, but other industrial disputes seem to have been resolved after BA check-in staff received an improved pay offer.

The war in Ukraine means the skies are congested and planes need to fly longer, less direct routes. And Covid has not disappeared. The latest wave of infections may hit flight crews and ground staff in ways that are hard to predict. The consolation is that any disruption should be localised and short lived.

Airport Operators Association chief executive Karen Dee urged people not to arrive at airports too early, since some congestion has been caused by passengers arriving long before departure. “Airports have been preparing for the summer peak since late last year, with the ongoing recruitment campaigns for security staff going well,” she said. “More staff have been and are being deployed as they finish their training and security vetting.”

Ground services company Swissport said issues like security queues and last-minute schedule changes had knock-on effects that lead to delays elsewhere. “We are very sorry for our part in the disruption people are experiencing,” a spokesperson said. “In the UK we have recruited over 3,500 people since the start of the year and will continue to work with our partners to find solutions for this industry-wide issue.”
Newsletter

Related Articles

0:00
0:00
Close
United Kingdom and Caribbean Nations Agree to Establish Formal Diplomatic Dialogue Following Reparations Discussions
Cambridge University Appoints Senior Barrister to Lead Independent Review into Death of Academic Jason Arday
Historic Hastings Castle and Kent Dickens Chalet Added to National Heritage at Risk Register Amid Deterioration Concerns
Incoming British Ambassador to Japan Calls for Deepened Bilateral Cooperation on Artificial Intelligence and Semiconductors
Milburn Review Urges Employment Revolution to Unlock Workforce Opportunities for Young Disabled Britons
British Healthcare Worker Evacuated from Democratic Republic of Congo to United Kingdom Following Ebola Exposure
United Nations Refugee Agency Criticises Government Proposal for Thirty-Year Earned Settlement Pathways for Asylum Seekers
Parliamentary Inquiry Warns United Kingdom Remains Exposed to Chinese Critical Mineral Dependencies
Bank of England Prepares Interest Rate Decision as Inflation Pressures Prompt Expectation of Four Percent Benchmark
Department for Business and Trade Overhauls Protection Standards for Digital Animation and Moving Image Files
Intellectual Property Office Introduces Thirty-Month Grace Period for International Product Launches
Intellectual Property Office Targets Anti-Competitive Filings With New Powers to Verify Novelty Before Registration
Creative Industries Minister Ian Murray Praises Regulatory Reforms to Safeguard Small Businesses and Micro-Enterprises
Government Unveils Major Design Framework Overhaul to Protect British Creators and Boost Economy
Global Asset Management Reports Surge in British Dividend Payouts Driven by Strong Financial and Mining Sectors
HM Treasury Confirms Strongest Group of Seven Growth Figures as Fiscal Consolidation Plans Progress
Department for Energy Security and Net Zero Approves Construction of New North Sea Offshore Wind Hub
Northern Ireland Executive Finalizes Public Sector Pay Agreements Following Months of Inter-Agency Negotiations
Welsh First Minister Eluned Morgan Secures Cross-Party Support for Regional Clean Energy Infrastructure Bill
Competition and Markets Authority Launches Formal Investigation Into Dominant Artificial Intelligence Cloud Partnerships
United Kingdom Foreign Secretary David Lammy Concludes High-Level Diplomatic Mission to Washington and Ottawa
Scottish Government Announces Emergency Housing Investment Package to Address Escalating Urban Homelessness
Chancellor Rachel Reeves Finalizes Corporate Tax Adjustments Ahead of Upcoming Business Investment Summit
National Health Service England Unveils Emergency Winter Resilience Plan to Combat Projected A&E Overcrowding
Bank of England Monetary Policy Committee Votes to Hold Base Interest Rate Steady at Four Point Seven5 Per Cent
UK Gross Domestic Product Expands by Zero Point Four Per Cent in Third Quarter Driven by Resilient Services Growth
Northern Ireland Executive Agrees on Multi-Year Public Sector Pay Restructuring Framework at Stormont
Department for Transport Confirms Acceleration of Electric Vehicle Charging Infrastructure Rollout Along Strategic Motorways
Welsh Government Announces Emergency Funding Package to Support Agricultural Sector Facing Severe Weather Impacts
High Court Rules in Favor of Environmental Coalition Over Government Carbon Reduction Plan Deficiencies
Office for National Statistics Reports Stable Retail Sales Growth Supported by Strong Digital Commerce Volumes
Scottish First Minister John Swinney Secures Cross-Party Support for Renewable Energy Export Expansion
National Health Service Digital Reports Major Breakthrough in Reducing Elective Waiting Lists Across England
Chancellor Rachel Reeves Outlines Infrastructure Spending Reforms to Boost Regional Economic Growth Across Northern England
Bank of England Holds Baseline Interest Rate at Five Percent Amid Persistent Core Inflation Pressures
House of Lords Advances Representation of the People Bill to Modernize Electoral Law Ahead of General Election
Financial Markets and Private Equity Assess Tax and Corporate Realignment Following Recent Chancellor Budget Adjustments
Justice Committee Warns Legal Aid Is a Service in Managed Decline Due to Inadequate Government Funding Responses
Royal Navy Intercepts Russian Intelligence Vessel and Warships Across Intensive North Sea Operations
Business and Trade Committee Slams Government Policy on China as Fragmented and Lacking Strategic Direction
Home Secretary Shabana Mahmood Softens Immigration Plans Following Intensive Cabinet Backlash Over Settlement Timelines
Automotive Industry Data Reveals Continued Acceleration in Battery Electric Vehicle Registrations Across British Dealerships
High Court of England and Wales Rules on Landmark Legal Challenge Regarding Local Government Housing Mandates
Department for Energy Security and Net Zero Approves Expanded Offshore Wind Infrastructure Along Scottish Coastline
Competition and Markets Authority Launches Broad Investigation Into Artificial Intelligence Infrastructure and Cloud Partnerships
United Kingdom and European Union Launch High-Level Preparations for Bilateral Defense and Security Summit in Brussels
National Health Service England Unveils Emergency Workforce Reforms to Alleviate Winter Accident and Emergency Pressures
Chancellor Rachel Reeves Finalizes Autumn Budget Adjustments to Meet Fiscal Rules and Fund Public Services
Bank of England Prepares for Interest Rate Decision Amid Rising Bond Yields and Inflationary Pressures
House of Lords Begins Detailed Legislative Scrutiny of Representation of the People Bill and Cyber Security Laws
×