London Daily

Focus on the big picture.
Thursday, Nov 20, 2025

'Huge shortage' in digital skills says Apprentice winner

'Huge shortage' in digital skills says Apprentice winner

"Right now, I have 14 roles immediately available and over the last month we've had one application."

Mark Wright runs the digital marketing company Climb Online, which he launched after winning BBC TV show The Apprentice in 2014.

While digital marketing is a growing field, the entrepreneur says there simply aren't enough people available with the necessary skills.

"It's very, very worrying," he told Radio 5 Live's Wake Up to Money.

"Facebook advertising, Google advertising - some of this stuff has only been around five to 10 years and there's a huge skills shortage," says Mr Wright.

He echoes the concerns of industry experts who have warned the UK is facing a digital skills shortage "disaster".

Earlier this month, the economist and former cabinet secretary Gus O'Donnell told the BBC the UK would "get left behind" if it didn't become "highly competitive globally" in terms of these "new skills".

According to research from LinkedIn, the professional networking site, 150 million new technology jobs will be created in the next five years.

CEO of UpSkill Digital, Gori Yahaya (centre), says people shouldn't be put off learning new technologies

Yet nearly 40% of the UK's working population lack digital skills.

A report by the World Economic Forum (WEF) in 2020 found that 61% of the active population in the UK had digital skills - compared to 69.4% in the US.

The UK government has promised a skills "revolution" to try to bridge the skills gap, by providing opportunities for adults to retrain and "upskill".

Mark Wright says he too is providing training, but it won't immediately alleviate the pressing need firms like his have for staff.

What are digital skills?


"We're actually starting an academy to train people but that's a bit of a 'slow boat' - we need people now and we can't find them anywhere," says Mr Wright.

According to a UK government report in 2019, digital skills were required in 82% of job adverts online posted in the 12 month period between April 2017 and April 2018, but the precise skills in demand were not uniform across the country.

'Digital skills' is a loose term. It could mean anything from sending emails and taking part in video calls - something many of us will have adjusted to during the pandemic - to more complex talents such as data science and coding.

But learning those more complicated skills is likely to pay off, says Jennifer Openshaw who recently changed career.

'I thought the tech world was closed to me'


History graduate Jennifer turned to coding after a career with the National Trust. And she's just landed a job as a software engineer at BAE Systems.

Jennifer Openshaw moved from a career with the National Trust to software engineering

"I started looking at digital jobs because while I was being a full-time mum to our two little boys, we moved 200-odd miles away from where we had been living, so I needed to explore new avenues and a new career.

"I had thought that the tech world was closed to me. I thought it was too late, and I didn't have a computer science degree, so there was no hope really.

"Then a friend mentioned coding boot camps. She explained to me that they were a way to learn new computer programming skills.

"There were so many more opportunities from having completed the course. You only have to do one Google search for 'software engineer' or 'software developer' to see that there are so many roles," she adds.

Katherine Rust is a science graduate, but needed additional digital skills to secure a job in data science


Katherine Rust is a science graduate but had to learn new digital skills in order to secure her current job.

"I had a job at a little convenience store. Obviously with Covid, I got stuck there a lot longer than I wanted to be," she says.

"I was applying for different science roles the entire time but it was always an issue of 'you've not got enough experience', because I'd never worked in a data role before."

Katherine went online to look for courses and started teaching herself basic Python, a computer programming language.

She is now a data analyst at Bidnamic, in Leeds, which helps retailers make the most of online sales.

For others who are similarly thinking about retraining for a new career, how do you join the dots to make sure you have the right skills, in the right place and at the right time?

"Have a think about your own skills, your strengths," says Gori Yahaya, founder and CEO of Upskill Digital, a computer skills training provider.

"Think about what might be the best areas that you want to invest in; what jobs seem attractive to you - maybe your organisation is investing in a particular tech.

"Then go online - have a look at some of the programmes and free training that exists out there."

Above all, he stresses people with long careers in other disciplines should not be put off learning new skills, many of which have only evolved in the last decade or so.

"A lot of these are new technologies. People have had to teach themselves how to do them, or companies have had to teach them."

Newsletter

Related Articles

0:00
0:00
Close
A Decade of Innovation Stagnation at Apple: The Cook Era Critique
Caribbean Reparations Commission Seeks ‘Mutually Beneficial’ Justice from UK
EU Insists UK Must Contribute Financially for Access to Electricity Market and Broader Ties
UK to Outlaw Live-Event Ticket Resales Above Face Value
President Donald Trump Hosts Saudi Crown Prince Mohammed bin Salman at White House to Seal Major Defence and Investment Deals
German Entertainment Icons Alice and Ellen Kessler Die Together at Age 89
UK Unveils Sweeping Asylum Reforms with 20-Year Settlement Wait and Conditional Status
UK Orders Twitter Hacker to Repay £4.1 Million Following 2020 High-Profile Breach
Popeyes UK Eyes Century Mark as Fried-Chicken Chain Accelerates Roll-out
Two-thirds of UK nurses report working while unwell amid staffing crisis
Britain to Reform Human-Rights Laws in Sweeping Asylum Policy Overhaul
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
UK Urges Poland to Choose Swedish Submarines in Multi-Billion € Defence Bid
US Border Czar Tom Homan Declares UK No Longer a ‘Friend’ Amid Intelligence Rift
UK Announces Reversal of Income Tax Hike Plans Ahead of Budget
Starmer Faces Mounting Turmoil as Leaked Briefings Ignite Leadership Plot Rumours
UK Commentator Sami Hamdi Returns Home After US Visa Revocation and Detention
UK Eyes Denmark-Style Asylum Rules in Major Migration Shift
UK Signals Intelligence Freeze Amid US Maritime Drug-Strike Campaign
TikTok Awards UK & Ireland 2025 Celebrates Top Creators Including Max Klymenko as Creator of the Year
UK Growth Nearly Stalls at 0.1% in Q3 as Cyberattack Halts Car Production
Apple Denied Permission to Appeal UK App Store Ruling, Faces Over £1bn Liability
UK Chooses Wylfa for First Small Modular Reactors, Drawing Sharp U.S. Objection
Starmer Faces Growing Labour Backlash as Briefing Sparks Authority Crisis
Reform UK Withdraws from BBC Documentary Amid Legal Storm Over Trump Speech Edit
UK Prime Minister Attempts to Reassert Authority Amid Internal Labour Leadership Drama
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
×