London Daily

Focus on the big picture.
Sunday, Jul 19, 2026

How to help if you see a sick homeless person

Mark Mummery, a homeless man living in Grimsby, died last week. According to reports, his body lay on the street for three hours before anyone noticed.

"Nobody seemed to be taking any notice of him at all, even though there was clearly something wrong. He was just lying there lifeless," a local resident told Grimsby Live.

Homelessness is on the rise in England - 280,000 people are homeless, mainly consisting of people who are homeless and living in temporary accommodation. This figure is up 23,000 since 2016, according to the charity Shelter.

Last year, at least 726 homeless people died in England and Wales.

So what should you do if you see a rough sleeper who appears unwell?

Two in three British people want to help when they see a homeless person, but aren't always sure how to, research by charity Crisis shows.

"British people care about homelessness and they want to help but uncertainty and nervousness are stopping them," says Jon Sparkes, Chief Executive of Crisis.

If you see a homeless person, Crisis advises:

Call 999 if you have immediate concerns about their welfare
Ask if there is anything they need such as a hot drink or food, warm clothing and blankets
Say hello or stop for a chat
"Many people we work with tell us that not being acknowledged or treated as a fellow human being can be just as painful as the physical hardships," adds Mr Sparkes.


'Difficult or scary prospect'


Andrew Mcleay, a support worker at Ealing soup kitchen in London, says striking up a conversation with a homeless person can be a "difficult or scary" prospect.

But he believes that "taking that risk - for the most part - is better than walking by."

If you see a homeless person who is ill, approach them and ask what you can do to help, Mr Mcleay advises.

"Don't worry about saying the wrong thing. More often than not they are just grateful someone spoke to them, because that could be their only conversation that day."

If you're urgently concerned for someone's welfare, call 999 immediately.

"No one should be left on the streets for hours - that is a horrible thought, and quite a sad and lonely end to a story. Think - maybe that person has a family. Wouldn't you want your family to know?", says Mr Mcleay.


'We got him the help he needed'


His teams on patrol frequently seek medical attention for homeless people, and they have driven people with broken bones and other injuries to A&E.

"One older gentleman we encountered on the street just looked horrendous," Mr Mcleay recalls.

"He was quite weak and I asked him what had happened. He said he hadn't eaten so we gave him some food, but he looked terrible so I asked if I could phone the ambulance, and he agreed.

"The ambulance look him away, and at least we felt he was going to get the help he needed."


Contacting professionals


If you want to find professional help for a homeless person, you can contact government-funded StreetLink, which alerts local authorities in England and Wales about rough sleepers.

StreetLink will contact professionals who will try to find the rough sleepers and help them access shelter and food.

You can call StreetLink or use their website or app to enter details of the location, time and date you saw the person, and any other information you have.

Newsletter

Related Articles

0:00
0:00
Close
Netherlands Declares Water Shortage Emergency After Drought Pushes Rivers to Historic Lows
Iran Claims It Destroyed Bahrain’s Main Artificial Intelligence Center in Missile and Drone Strike
Brothers Andrew and Tristan Tate Who Turned "Toxic Masculinity" Into a Brand Arrested in Miami as Britain Seeks Their Extradition
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
Gold and Cash Seizure Puts Indonesia’s Senior Anti-Corruption Prosecutor Under Investigation
The Ledger Will Not Trust on Faith
Bank of Asia BVI Enters Court-Supervised Liquidation After Regulators Find It Insolvent
Singapore Considers Lower Taxes for Fund Managers as Hong Kong Intensifies Talent Contest
US Retaliates Against Iran After Two American Troops Killed in Jordan
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Bank of England Warns Climate Shocks Could Trigger Sudden Asset Repricing
UK Treasury Places Microsoft, Google, AWS and Oracle Under New Financial Resilience Rules
Scottish Government Faces Pressure Over Delays in Vulnerable Group Background Checks
Crown Prosecution Service Authorises Additional Charges Against Andrew and Tristan Tate
NHS Approves At-Home Cancer Treatments for Rare Blood Disorders
Bank of England Gains Oversight of Major Cloud Providers Supporting UK Financial System
UK Government Plans Major Overhaul of English Local Councils Through New Unitary Authorities
British Steel Nationalisation Dispute Escalates as Chinese Owner Jingye Seeks Compensation
Bank of England Signals Interest Rates Will Stay High as It Warns of Financial Risks From Climate and AI
Trump Administration Pressures Banks to Restrict Financial Access for Undocumented Immigrants
Passenger Bound for Germany Refused to Sit Beside a Woman on a Plane — Then Slapped a Flight Attendant
Ukraine’s Leadership Rift Spills Into the Streets as Protesters Target Army Chief
Ukrainian Drone Barrage Kills Eight and Strikes Russian Logistics Network
Key Trends to Watch
Financial Conduct Authority Warns Cloud and Digital Risks Are Becoming a Financial Priority
Jeffrey Donaldson Appeals Sexual Abuse Conviction as Democratic Unionist Party Opens Review
Welsh Health Authorities Launch Emergency Meningitis Vaccination Programme for Students
Scottish Business Activity Falls for Third Month as Companies Face Rising Costs
Bank of England Regulators Demand Better Access to Digital Banking Services
United Kingdom Cuts Bilateral Aid to Several African Countries by Up to Ninety Per Cent
United Kingdom Introduces Tougher Deportation Rules After Rochdale Exploitation Scandal
NHS England Launches Wearable Technology Plan to Reduce Sepsis Deaths
Amazon Web Services Billing Error Sends Trillion-Dollar Invoices to British Companies
Bank of England Takes Direct Regulatory Role Over Major Global Cloud Providers
Extreme Summer Heat Drives Record Fire Risk and Rising Deaths Across Britain
United Kingdom Nationalisation of British Steel Sparks Diplomatic Dispute With China
United Kingdom Economy Shows Weak Growth Ahead of Major Autumn Budget
Andy Burnham Set to Become United Kingdom Prime Minister After Labour Leadership Victory
The Ten World Cup Finals That Defined Football History
Smartphones Are Getting More Expensive, Sales Are Collapsing, and Even Apple Admits: "Prices Will Rise"
The Monaco Bombing Has Become a Test of Ukraine’s Intelligence Accountability
Leadership Change and Strategic Rivalry Redraw the Political Map
Energy Risk, Uneven Growth and the New Geography of Global Capital
The AI Race Enters Its Infrastructure Era
Security and resilience remain long-term national priorities
Britain balances growth ambitions with public finance pressures
Regional devolution becomes a defining theme of the next Labour era
Industrial strategy returns to the centre of British economic policy
Political Instability Remains a Challenge for UK Investment Confidence
Brexit Economic Debate Continues as Public Concerns Over Long-Term Impact Remain
×