London Daily

Focus on the big picture.
Thursday, Aug 20, 2026

How to help if you see a sick homeless person

Mark Mummery, a homeless man living in Grimsby, died last week. According to reports, his body lay on the street for three hours before anyone noticed.

"Nobody seemed to be taking any notice of him at all, even though there was clearly something wrong. He was just lying there lifeless," a local resident told Grimsby Live.

Homelessness is on the rise in England - 280,000 people are homeless, mainly consisting of people who are homeless and living in temporary accommodation. This figure is up 23,000 since 2016, according to the charity Shelter.

Last year, at least 726 homeless people died in England and Wales.

So what should you do if you see a rough sleeper who appears unwell?

Two in three British people want to help when they see a homeless person, but aren't always sure how to, research by charity Crisis shows.

"British people care about homelessness and they want to help but uncertainty and nervousness are stopping them," says Jon Sparkes, Chief Executive of Crisis.

If you see a homeless person, Crisis advises:

Call 999 if you have immediate concerns about their welfare
Ask if there is anything they need such as a hot drink or food, warm clothing and blankets
Say hello or stop for a chat
"Many people we work with tell us that not being acknowledged or treated as a fellow human being can be just as painful as the physical hardships," adds Mr Sparkes.


'Difficult or scary prospect'


Andrew Mcleay, a support worker at Ealing soup kitchen in London, says striking up a conversation with a homeless person can be a "difficult or scary" prospect.

But he believes that "taking that risk - for the most part - is better than walking by."

If you see a homeless person who is ill, approach them and ask what you can do to help, Mr Mcleay advises.

"Don't worry about saying the wrong thing. More often than not they are just grateful someone spoke to them, because that could be their only conversation that day."

If you're urgently concerned for someone's welfare, call 999 immediately.

"No one should be left on the streets for hours - that is a horrible thought, and quite a sad and lonely end to a story. Think - maybe that person has a family. Wouldn't you want your family to know?", says Mr Mcleay.


'We got him the help he needed'


His teams on patrol frequently seek medical attention for homeless people, and they have driven people with broken bones and other injuries to A&E.

"One older gentleman we encountered on the street just looked horrendous," Mr Mcleay recalls.

"He was quite weak and I asked him what had happened. He said he hadn't eaten so we gave him some food, but he looked terrible so I asked if I could phone the ambulance, and he agreed.

"The ambulance look him away, and at least we felt he was going to get the help he needed."


Contacting professionals


If you want to find professional help for a homeless person, you can contact government-funded StreetLink, which alerts local authorities in England and Wales about rough sleepers.

StreetLink will contact professionals who will try to find the rough sleepers and help them access shelter and food.

You can call StreetLink or use their website or app to enter details of the location, time and date you saw the person, and any other information you have.

Newsletter

Related Articles

0:00
0:00
Close
Prince Harry and Meghan to Move Back to Britain With Their Children
England and Wales Have Fewer Than 1,800 Prison Places Left for Men
Suspected People Smuggler Arrested After Investigation Identified Him
Children's Doctors Warn That Vaping Can Lead Young People to Smoking
Hundreds of Thousands of Students Receive GCSE and Vocational Results Across England, Wales and Northern Ireland
Here Is What Can Never Happen in Your Country: Taiwan Is Giving Money to All Its People Because It Collected Too Much Tax
UK Inflation Rises to 2.9% as Energy Bills Jump
UK Issues New Conduct Guide for Asylum Seekers on Consent and Respect
Moderna Shares Surge After Positive Personalized Skin Cancer Trial Results
UK Markets Watch US National Debt Surpass Forty Trillion Dollars
UK Broadcasters Urge Government to Invest in Digital Participation and Broadband
CVC Capital Partners and Standard Life Launch Two Billion Pound Pension Risk Transfer Venture
UK Private Sector Productivity Growth Accelerates in Second Quarter
UK Foreign Secretary Ed Miliband Condemns Israeli E1 Settlement Tender
UK Watchdog Investigates Trainline, Virgin Atlantic and RED Driving School Over Hidden Fees
Prince Harry and Meghan Markle Plan Move to Private Home Outside London
UK Retail Sentiment Improves as Summer Spending Boosts Consumer Confidence
UK Aid Cuts Draw Warnings From Charities Over Humanitarian Consequences
UK Financial Conduct Authority Issues Guidance for Motor Finance Redress Scheme
UK Met Office Launches Aviation Programme to Reduce Climate Impact of Persistent Contrails
Former UK Civil Service Chief Received Record 500,000 Pound Severance Payment
West Midlands to Bring Bus Network Under Public Franchising Model
UK Government Drops Plan to Relax Affordable Housing Requirements After Backlash
UK Reaffirms Military Support for Ukraine Despite Russian Hybrid Warfare Threats
UK Technology Sector Expands Nearly 8 Percent as Digital Industry Outpaces Wider Economy
UK Drought Threatens Harvests Across England and Wales as Food Inflation Risks Persist
UK Government Pledges 442 Million Pounds to End Rough Sleeping by Christmas
UK Government Signals Willingness to Reconsider Digital Services Tax Amid US Tariff Threats
UK Inflation Rises to 2.9 Percent as Energy Costs Threaten Economic Recovery
NHS Hospitals Cancel Surgeries as Extreme Heat Pushes Ward Temperatures Above 40 Degrees Celsius
UK Heatwave Forces Emergency Measures as Wildfire Risk, Hospital Disruption and Drought Intensify
A Sleepless Night on Wall Street: Nasdaq to Begin Nearly Round-the-Clock Trading
"The First in the World": 69-Year-Old Protested Artificial Intelligence—and Went to Jail
Ukraine's Ousted Defence Minister Calls for Wartime Presidential Election
UK Marks Ten Years of Night Tube as London Weekend Usage Exceeds Eighty-One Thousand Journeys a Night
Met Office Issues Thunderstorm Warnings Across Northern Ireland Over Flash-Flood Risk
Frasers Group Raises Stake in Hugo Boss to Nearly Forty-Eight Percent
Scottish Clyde Marine Pilots Prepare for Strike That Could Disrupt Glasgow and Greenock Shipping
Twenty Passengers Injured After Southern Train Derails Near Lewes in East Sussex
Government Rules Out High-Speed Rail Revival Between West Midlands and Northern England
West Midlands Bus Network Returns to Public Ownership in Twenty-Four Million Pound Deal
UK Competition Watchdog Targets Trainline, Virgin Atlantic and RED Driving School Over Drip Pricing
Northern Ireland Health Minister Mike Nesbitt Resigns After Dispute Over Causeway Hospital Surgery Closure
UK Long-Term Government Bond Yields Rise to Five Point Eight Five Percent as Borrowing Costs Surge
UK Government Overhauls Planning Rules to Push Housing Development Near Major Transport Hubs
UK Health and Economic Pressures Highlight Wider Strain on Households and Public Finances
UK Prime Minister Andy Burnham Reaffirms Full Support for Ukraine Amid Russian Warnings
Sainsbury’s Suspends Live Facial Recognition at London Store After Customer Misidentified
Artists Urge UK Prime Minister Andy Burnham to Reject New North Sea Oil and Gas Licensing
UK Government Awards Four Hundred and Fifty-Six Million Pound Civil Service Training Contract to EY and KPMG
×