London Daily

Focus on the big picture.
Thursday, Jul 23, 2026

How to help if you see a sick homeless person

Mark Mummery, a homeless man living in Grimsby, died last week. According to reports, his body lay on the street for three hours before anyone noticed.

"Nobody seemed to be taking any notice of him at all, even though there was clearly something wrong. He was just lying there lifeless," a local resident told Grimsby Live.

Homelessness is on the rise in England - 280,000 people are homeless, mainly consisting of people who are homeless and living in temporary accommodation. This figure is up 23,000 since 2016, according to the charity Shelter.

Last year, at least 726 homeless people died in England and Wales.

So what should you do if you see a rough sleeper who appears unwell?

Two in three British people want to help when they see a homeless person, but aren't always sure how to, research by charity Crisis shows.

"British people care about homelessness and they want to help but uncertainty and nervousness are stopping them," says Jon Sparkes, Chief Executive of Crisis.

If you see a homeless person, Crisis advises:

Call 999 if you have immediate concerns about their welfare
Ask if there is anything they need such as a hot drink or food, warm clothing and blankets
Say hello or stop for a chat
"Many people we work with tell us that not being acknowledged or treated as a fellow human being can be just as painful as the physical hardships," adds Mr Sparkes.


'Difficult or scary prospect'


Andrew Mcleay, a support worker at Ealing soup kitchen in London, says striking up a conversation with a homeless person can be a "difficult or scary" prospect.

But he believes that "taking that risk - for the most part - is better than walking by."

If you see a homeless person who is ill, approach them and ask what you can do to help, Mr Mcleay advises.

"Don't worry about saying the wrong thing. More often than not they are just grateful someone spoke to them, because that could be their only conversation that day."

If you're urgently concerned for someone's welfare, call 999 immediately.

"No one should be left on the streets for hours - that is a horrible thought, and quite a sad and lonely end to a story. Think - maybe that person has a family. Wouldn't you want your family to know?", says Mr Mcleay.


'We got him the help he needed'


His teams on patrol frequently seek medical attention for homeless people, and they have driven people with broken bones and other injuries to A&E.

"One older gentleman we encountered on the street just looked horrendous," Mr Mcleay recalls.

"He was quite weak and I asked him what had happened. He said he hadn't eaten so we gave him some food, but he looked terrible so I asked if I could phone the ambulance, and he agreed.

"The ambulance look him away, and at least we felt he was going to get the help he needed."


Contacting professionals


If you want to find professional help for a homeless person, you can contact government-funded StreetLink, which alerts local authorities in England and Wales about rough sleepers.

StreetLink will contact professionals who will try to find the rough sleepers and help them access shelter and food.

You can call StreetLink or use their website or app to enter details of the location, time and date you saw the person, and any other information you have.

Newsletter

Related Articles

0:00
0:00
Close
UK Government Reviews Long-Term Balance Between Cost Relief, Industry Support, and Public Investment Priorities
BBC Could Receive Permanent Royal Charter Under Government Proposal
Northern Ireland Proposes End to Severe Weather Exemptions for Electricity Compensation Rules
Andy Burnham Holds Talks With UK Devolved Leaders on Regional Cooperation and Devolution
House of Lords Launches Inquiry Into Risks Facing UK Democratic Institutions
ScottishPower Renewables Plans Major Rebuild of Whitelee Wind Farm With Fewer Larger Turbines
UK and Italy Leaders Discuss Global Combat Air Programme and Future European Cooperation
UK Government Announces Six Hundred Million Pound Aerospace Investment Package at Farnborough Airshow
European Union Approves UK Participation in Ninety Billion Euro Ukraine Support Loan Framework
Rolls-Royce Warns UK Government Over Jet Engine Funding Decision and Future Manufacturing Plans
UK Inflation Falls to Two Point Six Percent in June as Fuel and Food Prices Ease
Andy Burnham Begins Premiership With Two Pound England Bus Fare Cap and Electricity Tax Cut Plan
YouGov Poll Shows Tight Competition Among UK Political Parties
Space Technology Investment Expands Through UK-US Cooperation at Farnborough Airshow
UK Opens Final India Young Professionals Scheme Ballot for Three Thousand Applicants
United Kingdom Approved for Ukraine Financial Support Initiative With EU Partners
UK and Ireland Leaders Discuss Security, Energy and Regional Cooperation
British Heart Foundation Identifies Ten UK Areas With Severe Shortages of Defibrillators
Former Southern Water Executives Charged Over Alleged Water Test Manipulation Scheme
IMF Warns UK Economic Growth Will Slow to One Percent in 2026
UK Inflation Falls to Two Point Six Percent in June as Food and Energy Costs Ease
United Kingdom Joins European Union Loan Mechanism to Support Ukraine’s Defense Needs
Prime Minister Andy Burnham Introduces Two-Pound Bus Fare Cap and Energy Tax Relief Measures Across England
Northern Ireland Secures Additional Infrastructure Funding From UK Treasury
Wales Approves Port Investment Plans to Support Green Energy Supply Chains
UK Financial Regulator Simplifies Stock Market Rules to Attract More Listings
UK Reports Decline in Small Boat Crossings Across the English Channel
UK Government Creates Emergency Support Fund for Financially Pressured Universities
Scottish Government Launches Economic Strategy Focused on Innovation and Renewable Industries
UK Expands Sustainable Farming Incentives to Support Environmental Measures
UK Government Introduces New Neighbourhood Policing Standards Across England and Wales
UK Competition Regulator Opens Review of Artificial Intelligence Foundation Models
UK Deepens Indo-Pacific Security Cooperation After Talks With Singapore and Japan
UK Announces Rail Modernisation Plan for Northern England With New Infrastructure Funding
UK Government Updates Housing Planning Rules to Accelerate Residential Construction
UK Approves Major North Sea Offshore Wind Project to Support Clean Power Goals
UK Health Service Begins Major Digital Upgrade to Cut Hospital Waiting Times
Bank of England Holds Interest Rates Steady as UK Inflation Pressures Remain Persistent
UK Universities and Industry Expand Space and Defense Research Partnerships
House of Lords Approves Social Housing Bill Amendments on Shared Ownership Rights
House of Lords Advances Civil Aviation Bill With New Passenger Protection Measures
UK Government Suspends Tariffs on Fertilizer and Food Imports to Reduce Costs
Russell Group Universities Support New UK Business Department Focused on Innovation
UK Parliament Opens Inquiry Into Transport Barriers Facing Young Jobseekers
Home Builders Federation Calls for Lower Costs as New UK Government Sets Housing Priorities
Andy Burnham Meets UK Devolved Leaders to Strengthen Regional Cooperation
Andy Burnham Holds First International Calls With Trump, Macron, and Zelenskyy
Andy Burnham Reshuffles Cabinet With John Healey Appointed Chancellor of the Exchequer
Andy Burnham Government Removes VAT From Electricity Bills to Cut Household Costs
Andy Burnham Becomes United Kingdom Prime Minister After Sir Keir Starmer Resigns
×