London Daily

Focus on the big picture.
Monday, Jun 15, 2026

How to help if you see a sick homeless person

Mark Mummery, a homeless man living in Grimsby, died last week. According to reports, his body lay on the street for three hours before anyone noticed.

"Nobody seemed to be taking any notice of him at all, even though there was clearly something wrong. He was just lying there lifeless," a local resident told Grimsby Live.

Homelessness is on the rise in England - 280,000 people are homeless, mainly consisting of people who are homeless and living in temporary accommodation. This figure is up 23,000 since 2016, according to the charity Shelter.

Last year, at least 726 homeless people died in England and Wales.

So what should you do if you see a rough sleeper who appears unwell?

Two in three British people want to help when they see a homeless person, but aren't always sure how to, research by charity Crisis shows.

"British people care about homelessness and they want to help but uncertainty and nervousness are stopping them," says Jon Sparkes, Chief Executive of Crisis.

If you see a homeless person, Crisis advises:

Call 999 if you have immediate concerns about their welfare
Ask if there is anything they need such as a hot drink or food, warm clothing and blankets
Say hello or stop for a chat
"Many people we work with tell us that not being acknowledged or treated as a fellow human being can be just as painful as the physical hardships," adds Mr Sparkes.


'Difficult or scary prospect'


Andrew Mcleay, a support worker at Ealing soup kitchen in London, says striking up a conversation with a homeless person can be a "difficult or scary" prospect.

But he believes that "taking that risk - for the most part - is better than walking by."

If you see a homeless person who is ill, approach them and ask what you can do to help, Mr Mcleay advises.

"Don't worry about saying the wrong thing. More often than not they are just grateful someone spoke to them, because that could be their only conversation that day."

If you're urgently concerned for someone's welfare, call 999 immediately.

"No one should be left on the streets for hours - that is a horrible thought, and quite a sad and lonely end to a story. Think - maybe that person has a family. Wouldn't you want your family to know?", says Mr Mcleay.


'We got him the help he needed'


His teams on patrol frequently seek medical attention for homeless people, and they have driven people with broken bones and other injuries to A&E.

"One older gentleman we encountered on the street just looked horrendous," Mr Mcleay recalls.

"He was quite weak and I asked him what had happened. He said he hadn't eaten so we gave him some food, but he looked terrible so I asked if I could phone the ambulance, and he agreed.

"The ambulance look him away, and at least we felt he was going to get the help he needed."


Contacting professionals


If you want to find professional help for a homeless person, you can contact government-funded StreetLink, which alerts local authorities in England and Wales about rough sleepers.

StreetLink will contact professionals who will try to find the rough sleepers and help them access shelter and food.

You can call StreetLink or use their website or app to enter details of the location, time and date you saw the person, and any other information you have.

Newsletter

Related Articles

0:00
0:00
Close
UK Parliament Opens Week of Fast-Tracked Security and Infrastructure Legislation
Northern Ireland Projects £21 Million Boost From Major Cultural and Sporting Events
UK and Japan Sign Technology Security Pact to Strengthen AI and Supply Chain Cooperation
UK Welcomes US-Iran Peace Breakthrough Aimed at Restoring Strait of Hormuz Shipping
British Forces Intercept Russian Shadow Fleet Oil Tanker in English Channel Sanctions Operation
UK to Ban Social Media for Under-16s Under Landmark Online Safety Expansion
Anti-Immigrant Riots Spread Across Belfast, Raising Security Concerns
Ministry of Defence Opens Europe's Largest Drone Testing Facility in Swindon
Kemi Badenoch Calls for Deregulation to Restore City's Global Competitiveness
UK Housing Market Posts Sharpest June Price Decline in Fourteen Years
NHS Waiting Lists Rise to 7.22 Million as Diagnostic Delays Reach New Highs
Makerfield By-Election Raises Prospect of Labour Leadership Challenge
Bank of England Expected to Hold Interest Rates at 3.75% Despite Growing Policy Divisions
Royal Marines Seize Sanctioned Russian Oil Tanker in English Channel
Prime Minister Keir Starmer Set to Ban Social Media and AI Chatbots for Under-16s
United Kingdom Markets Rally After US-Iran Deal Reopens Strait of Hormuz
Defence Secretary John Healey Resigns Over Military Spending Dispute, Triggering Cabinet Crisis
Royal Navy Takes Part in Trooping the Colour for the First Time in 350 Years
Think Tank Warns Labour's European Union Reset Could Carry Significant Economic Costs
UK Semiconductor Centre and Japan's Rapidus Forge Advanced Chip Manufacturing Partnership
UK and Japan Launch Offshore Wind Compact Backed by £9 Billion in Investment
Starmer and Trump Discuss Iran Peace Efforts and Reopening of the Strait of Hormuz
United Kingdom and Japan Sign £18 Billion Investment Partnership Focused on Clean Energy and Advanced Technology
Barclays Moves to Acquire GoHenry in Bid to Expand Youth-Focused Fintech Services
UK Lupus Patients Show Remission in NHS Genetic Therapy Trial
London Clean Air Zones Linked to Fewer Emergency Hospital Admissions for Respiratory Illness
UK World Cup Scheduling Research Suggests Energy Bill Savings From Off-Peak Usage
UK Economic Anxiety Rises Among Young People Over Long-Term Job Prospects
NHS Expands Meningitis B Vaccination Programme for School Leavers and New Students
London Ultra-Low Emission Zone Linked to Drop in Emergency Respiratory Hospital Admissions
Derbyshire Police Officer Investigated Over Alleged Use of AI-Generated Evidence in Case Files
UK Parents Back Proposed Under-16 Social Media Ban as Online Safety Concerns Grow
Four Palestine Action Activists Jailed Over Sabotage Attack on Israeli-Linked Arms Facility
Barclays to Acquire GoHenry in Push to Expand Digital Banking for Children and Teenagers
UK Government Reaffirms Defence Spending Commitment Amid Cabinet Pressure and Political Disputes
Belfast Unrest Prompts Security Review as Paramilitary Activity Comes Under Renewed Scrutiny
SpaceX IPO Pushes Elon Musk to Become World’s First Trillionaire After Record Valuation Surge
United States and Iran Near Landmark Peace Framework as Negotiations Reach Final Stages
UK Competition Watchdog Investigates Ryanair Family Seating Charges
Imperial College Study Links London Emissions Charges to Lower Hospital Admissions
Scottish First Minister Launches US Trade Initiative Ahead of World Cup Match in Boston
Fifteen Million Workers Gain Expanded Sick Pay Rights Under UK Reforms
British Retail Investors Secure Record Participation in SpaceX Share Offering
Keir Starmer and Micheál Martin Coordinate Response to Northern Ireland Violence
NHS Prepares for Major Disruption as Resident Doctors Announce Four-Day Strike
Bank of England Expected to Hold Rates as Energy Costs Complicate Inflation Outlook
Britain Moves to Ban Under-16s From High-Risk Social Media Platforms and AI Chatbots
UK Economy Contracts as Middle East Conflict Weighs on Growth
Defence Secretary John Healey Resigns Over Military Spending Dispute With Treasury
Prime Minister Keir Starmer Faces Leadership Crisis After Senior Cabinet Resignations
×