London Daily

Focus on the big picture.
Sunday, Jul 26, 2026

How European businesses are adapting to Brexit

How European businesses are adapting to Brexit

It's been almost two months since the UK's post-Brexit free trade deal with the EU came into effect.

Under the new rules, European companies must directly pay UK sales tax, or VAT, on sales under £135 (€155; $190), so they now have to register and file quarterly declarations with the UK authorities.

Other changes include customs declarations and additional paperwork. So how have they adapted so far and what impact have the changes had?


Laurent Caplat, founder of French online food shop BienManger.com


BienManger took its final orders from the UK on 18 December and shipped them before the new rules came into effect on 1 January. It is unclear if and when it will resume service to the UK.

Laurent Caplat says he will need to spend time assessing the costs and changes before deciding his next step

We run an e-commerce deli, selling a selection of fine foods from France, Europe and worldwide. Around 20% of our orders come from outside France.

The UK market is not central to our business, but UK customers were looking for these products and happy to find them on our website.

Even in November and December it was kind of blurred in terms of what would happen with Brexit and what the rules would be. Now we've heard about the new procedures to send parcels to the UK but it's still not very clear.

We still have a relationship with some English producers and sell products from England and the UK on our website. And we have customers in England calling to say: "I used to order this product on your website, where can I find it?"

It would be a pleasure to start reselling to the UK but we need to spend more time to better understand the changes and cost involved. The question we have is, is it worth implementing all of these solutions for the small amount of business we were doing with the UK?

From my perspective it's hard to have an opinion on Brexit: everyone will adjust and adapt. I just regret that we used to have this free market and it was so easy to do business all across Europe, and now it's more difficult.


Thomas Leppa, co-founder of Finnish online wall sticker design company Made of Sundays


The company was established around three years ago and has continued to sell to the UK since Brexit.

Made of Sundays says many of its sales go through an online marketplace that adds the VAT to the price

We are a very small business but around 20% of our exports go to the UK.

The biggest practical thing has been the confusion among customers. Many do not understand how the system works: people think if they order above £135 they do not have to pay tax at all, so then we have to explain that the more you buy, the more you have to do yourself.

With purchases over £135, the customer is responsible for paying VAT once the product arrives in the UK.

With online shopping nowadays people expect free shipping, but with Brexit it's fairly expensive and those costs have to be paid for. When you use a courier service, they have to do customs declarations and that's around €5 (£4.30) added cost for each package.

What I don't know yet is how complicated the tax declaration to the UK is, and how much work that is. Luckily a big part of our UK sales go through Etsy, the marketplace, and there they add the UK VAT on top of the price.

But the biggest issue for us is our accounting: it's one more country where we have to check all the taxes and get the sums correct for the Finnish tax authorities. It's a bit more work in that sense but otherwise it's been going fairly well, so we haven't really thought about not selling to the UK - at least for the moment.


Dorte Randrup, export manager for clothing brand NÜ Denmark


The company faced a month of disruption but deliveries to its UK suppliers have now returned to normal.


I think the UK is the fourth or fifth biggest country we work with.

We managed to send some stock to our distributors in the UK and Ireland before Brexit, then we had around a month or so when we were unable to send deliveries.

We had to wait for VAT numbers to make sure we had everything correct in our system for the new customs regulations but we had a company help us to get it right.

Our distributors in the UK managed contact with customers, but the impact wasn't too bad because it's the middle of the season and because of the UK lockdown.

We are able to deliver to the whole of the UK now.


Harald Mücke, owner of German online shop Spielmaterial.de, selling board game components


The company has stopped selling direct to hundreds of individual customers in the UK because of the VAT rule.


We thought about getting a VAT code to be able to send smaller items to the UK but it's too much work. So we cannot send to private customers in the UK if the order is below £135.

I have some business-to-business clients and they are not affected, but all the small clients are gone. There are something like 400-500 UK customers we cannot serve any more, so it's causing a loss here.

On orders above £135, it's much more expensive for all UK clients because they have to pay customs charges and some fees: for example, DHL is charging a fixed fee of €12 per parcel.

I can sell to UK private customers via platforms like Etsy and eBay - then the platform has to collect the UK taxes. But you have to pay an initial fee, which costs money. We have something like 10,000 items so we'd have to pay the fee 10,000 times, and that's something we don't want to do. So the customers can't buy everything.

We also have to update our online shop system to adopt the VAT system and UK shipping costs, which costs several thousand euros. This is the only country in the world handling taxes in this manner and that's the main problem. It's an individual thing done by the UK and nowhere else in the world.


Bal Loyla, owner of online Eastern European grocery store Europa Fresh, UK


The company launched shortly before the first UK lockdown in 2020 but has now suspended deliveries to Northern Ireland and Europe.

We're still growing as a business, but right now that's been stifled.

The idea was to start exporting more: we know the customers are out there and we get a lot of enquiries. But it's something we're going to have to put on the back burner until things become easier or clearer.

We've been advised by the couriers that they're no longer carrying food to Northern Ireland.

Then with Europe we're having a lot of issues with orders because there's a lot of paperwork involved. You have to detail every single product that's in the order - sometimes our orders have anything up to 50 to 100 items and that takes too much time.

We're only a small business so it's not worth the headache.

We used to import ourselves from wholesalers in Europe but now we have to use companies here in the UK. One supplier we had in Germany is now using a customs broker and the cost is added to each delivery, so it's no longer worth it for us to import from them - I think they're adding an extra €200 on top of delivery charges and product costs.

Our margins are almost cut in half because we have to pay the middleman, whereas before we could import and save. Unfortunately we have to pass the extra cost on to the customers.

We're only seven weeks into Brexit and prices have gone up, but it's difficult to say at the moment exactly how much that's going to affect us long term. I think there needs to be a lot more guidance for smaller businesses like us.


What's the deal on Northern Ireland and Brexit?


Newsletter

Related Articles

0:00
0:00
Close
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
Autopsy Finds No Violence in Death of Epstein-Linked Model Scout
Indian Education Minister Resigns After Cockroach Youth Protests
California Desert Data-Centre Plan Stalls as Water and Power Disputes Mount
Northern Ireland Border Security Tightened After Military-Grade Explosive Interception
British Hospitality Sector Targets Summer Visitors Through Regional Promotions
England River Access Debate Intensifies After New Data Shows Limited Public Access
Royal Navy Strengthens Maritime Vigilance Amid Rising Security Concerns
UK Education Department Expands Mental Health Support for Young People Entering Work
UK Tourism Industry Launches Summer Campaigns to Boost Domestic Travel
North England Transport Plans Advance to Support Industrial Growth
Financial Markets Watch New Government’s Economic Strategy as Investors Assess Fiscal Risks
Royal Navy Continues Monitoring Russian Naval Activity Near UK Waters
UK Care Workers May Receive Immigration Exemptions Under Proposed Visa Changes
Health Secretary Yvette Cooper Begins Emergency Talks to Address NHS Staffing Shortages
UK Banks Launch High-Interest Savings Offers to Attract Household Deposits
North Sea Oil Drilling Projects Face Delays After Offshore Equipment Accident
Cairngorms Wildfire Highlights Growing Pressure on UK Emergency Services
UK Government Borrowing Plans Put Pressure on Ten-Year Gilt Markets
Royal Navy Aircraft Carrier HMS Prince of Wales Returns After NATO Northern Flank Mission
Metropolitan Police Opens Criminal Investigation Into Reform UK Political Donations
Scottish Government Requests Military Support as Cairngorms Wildfire Forces Emergency Response
Andy Burnham Takes Office as UK Prime Minister and Unveils New Cabinet Team
War, Youth Revolt and the Global Struggle for Control
War, Power and the Rising Price of Political Decisions
High Street Sales Suffer Sharpest Summer Decline in Five Years
Wales Approves Higher Taxes on Second Homes and Long-Term Empty Properties
Environment Agency Imposes Record £150 Million Penalty on Water Companies
UK Competition Watchdog Blocks U.S. Takeover of Cambridge Chip Designer
Scotland Unveils Land Reform Bill to Expand Renewable Energy Projects
Northern Ireland Secures £500 Million Technology Investment for Belfast Cybersecurity Hub
NHS Rolls Out AI Triage System Across Major Hospitals in England
UK Strengthens North Sea Naval Cooperation With European Allies
UK Chancellor Commits £7 Billion to Accelerate Manchester-Leeds Rail Link
Bank of England Signals Interest Rate Cuts After Inflation Falls Below Target
Badenoch Rejects Grant Shapps' Bid to Return as Conservative Candidate
BAE Chief Warns Britain Has Underestimated the Risk of War
Burnham Rules Out New Scottish Independence Referendum in First Talks With Swinney
UK Government Strengthens Northern Economic Agenda Through Manchester Headquarters and Regional Partnerships
United Kingdom Opens New Furness Peninsula Coastal Route Under King Charles the Third England Coast Path
England Reduces Business Costs for Hospitality Sector Through New Relief Package
United Kingdom Allocates Seven Point Three Million Pounds for Zero-Emission Aviation Research
United Kingdom Begins Restoration Works on Portishead Railway Line After Six Decades Without Passenger Services
United States Tariff Measures Create New Trade Challenges for United Kingdom and European Union Businesses
Prime Minister Andy Burnham Meets Scottish and Welsh Leaders to Promote Regional Growth Cooperation
United Kingdom Government Announces Twenty Percent Business Rates Cut for Pubs, Clubs, and Music Venues
Prime Minister Andy Burnham Opens Manchester Government Headquarters to Shift Decision-Making Away From Westminster
United Kingdom Defence Ministry Says Armed Forces Ready After Iran Accuses London Over US Military Strikes
United Kingdom Inflation Falls to Two Point Six Percent as Prime Minister Andy Burnham Gains Economic Breathing Room
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
×