London Daily

Focus on the big picture.
Monday, Aug 31, 2026

Hotel quarantine guests can leave and will be refunded

Hotel quarantine guests can leave and will be refunded

People in quarantine hotels in England have been told they can leave confinement, as long as they have tested negative for Covid.

Health Secretary Sajid Javid also confirmed guests will be refunded for the days they have not used.

It comes after the government took all 11 countries off its travel red list earlier on Wednesday.

From late November, UK arrivals from these places had to book and pay for an approved hotel and isolate for 10 days.

But on Tuesday, Health Secretary Sajid Javid said the Omicron Covid variant had spread so widely that the rules were no longer effective.

According to a letter from the Department for Health, hotel guests will be allocated time slots to leave, organised by floor, from 16:00 GMT onwards on Wednesday.

People have been advised they are required to stay until formally told they can leave. Guests will be asked for details of their onward destinations for test and trace.

Speaking outside a vaccination centre, Mr Javid said: "Anyone that is in a quarantine hotel that has not tested positive, I want to see them leave those hotels today and they will get a refund for the portion of their hotel... that they have not used."

Anyone who tests positive must continue to complete their quarantine at the hotels, the government says.

The same applies to unvaccinated guests who have been in contact with someone who has tested positive.


The government had said on Tuesday that guests would be allowed to leave early, but took a further 24 hours to officially confirm when, angering some.

By Wednesday morning, some guests had already left their accommodation and returned home.

One guest near Gatwick airport told the BBC hotel staff had tried to stop her leaving, but she'd walked out. She saw several cars parked outside picking up other people.

Another said security guards told her and her husband to return to their rooms, but they were able to board a minibus they'd arranged to take them home.

The couple took lateral flow tests and tested negative on Wednesday morning before leaving.

'Thrilled to be out'


Ruth Horton, who left a hotel near Heathrow after she was told that she could, told the BBC she was "absolutely thrilled to be out of quarantine".

"When we were leaving, there was joy in the foyer. You could just see everyone was anxious to get out, but there was happiness. The staff, security, everybody was extremely helpful," she added.

Ms Horton said it was "great" she could claim back the hotel costs of the days not used, but added it would be "really nice" if the whole amount could be refunded.

Roughly 5,000 people have come through the hotel quarantine system since the red list was re-started in late November, according to Jonathan Mogford of the UK Health Security Agency.

Speaking to the Transport Select Committee on Wednesday, he said the latest figures suggested about 5% of people in the hotels had tested positive for Covid. Of those, between 1% and 3% had Omicron.

The countries on the red list included Angola, Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Nigeria, South Africa, Zambia and Zimbabwe.

Since late November, all UK arrivals from red list countries have been required to pay for and self-isolate in a pre-booked, government-approved hotel.

Some travellers have paid thousands of pounds, with complaints of chaotic organisation and inedible food during their stays.


Watch: Government should pay for our quarantine hotel 'imprisonment'


Newsletter

Related Articles

0:00
0:00
Close
London Science Museum Ends Long-Running BP Sponsorship
Scottish Homeowners Prepare Valuation Challenges Over Proposed Mansion Tax
UK Prosecutors Consider Charges Against Undercover Police in Spycops Scandal
James Cleverly Leaves Shadow Cabinet to Run for London Mayor
Avanti West Coast Drivers Agree 3.6% Pay Rise, Averting Strike Action
Allianz Explores £5 Billion Takeover of British Roadside Assistance Group AA
UK Government Retreats From Plan to Unfreeze Personal Income Tax Threshold
Northern Ireland Leaders Press UK Government for Sustainable Funding Settlement
UK Health Agency Warns Nationwide Salmonella Outbreak Could Worsen
NHS Warns Autism and ADHD Assessment Costs Have Become Unsustainable
UK Rejects Moratorium on AI Data Centres Despite Energy and Water Concerns
Thames Water Creditors Offer Government Golden Share in £10 Billion Rescue Plan
UK Warns Defence Executives of Russian Assassination and Sabotage Threats
Bank of England Holds Interest Rate at 3.75% Amid Inflation Risks
UK Restricts Early Prison Release for Serious Offenders as Jails Near Capacity
Genetic Study Finds Medieval Britain’s ‘Conquest Man’ Had Scandinavian Origins
Kemi Badenoch Plans Conservative Frontbench Reshuffle After Cleverly Departure
Nissan Sunderland Plant Highlighted as Key Economic Anchor for North East England
UK Arts Report Finds Women Face Persistent Barriers to Career Progression
Private Equity Consolidation of UK Veterinary Practices Raises Consumer Cost Concerns
South West Water Ranked Worst in England for Environmental Performance
British Train Drivers Secure 3.6% Pay Rise, Averting Strike Threat
UK Prosecutors Consider Charges Against Officers in Undercover Policing Scandal
James Cleverly Leaves Conservative Shadow Cabinet to Run for London Mayor
Allianz Explores £5 Billion Takeover of British Roadside Assistance Group AA
Bank of England Holds Interest Rate at 3.7% as Growth Stalls and Inflation Eases
UK Government Announces Electricity VAT Cut and £2 Bus Fare Cap
UK Officials Highlight 80 Years of Diplomatic Relations With Philippines
Heavy Rain Disrupts Parts of England After Weeks of Extreme Summer Heat
More Than 200 Extra Police Officers Deployed Across Cleveland After Violent Incidents
Burnham Meets Northern Ireland Leaders for Talks on Economy and Youth Employment
Burnham to Abstain From UK Assisted Dying Vote
NHS Leaders Warn of Severe Financial and Staffing Pressures Ahead of Autumn
UK Treasury Prepares October Budget as Defense and Public Spending Pressures Mount
Scottish Government Publishes Draft Bill for Second Independence Referendum
Royal Navy Tracks Russian Warships and Sanctioned Vessels in 72-Hour Operation
UK and Ukraine Agree AI-Focused Defense Technology Partnership
US Reportedly Weighs Falkland Islands Policy Shift to Pressure UK Over NATO Spending
UK Government Mobilizes Emergency Aid as British Nationals Remain Missing After Nepal Floods
UK Hospitality Industry Reports Stronger Summer Trading but Seeks Tax Relief
Reform UK Proposes £30 Tax Credit for Long HMRC Helpline Waits
Labour Debates Caps on Political Donations Ahead of Future Elections
England Accelerates Housing and Planning Reforms Amid Affordability Crisis
NHS Expands Walk-In Community Health Centers to 40 Locations
UK Regulators Expect Meta to Apply Stronger Child Safety Standards Globally
UK Groups Demand Faster Transport Decarbonization After Extreme Summer Weather
UK Launches 10,000 Work Experience Placements as Youth Unemployment Concerns Rise
UK Government Faces Difficult Autumn Budget Choices Over Defense, Spending and Taxes
UK Government Rejects Calls to Slow AI Data Center Expansion
IMF Raises UK Growth Forecast to 1% Despite Global Supply Chain Risks
×