London Daily

Focus on the big picture.
Saturday, Mar 21, 2026

Hotel quarantine guests can leave and will be refunded

Hotel quarantine guests can leave and will be refunded

People in quarantine hotels in England have been told they can leave confinement, as long as they have tested negative for Covid.

Health Secretary Sajid Javid also confirmed guests will be refunded for the days they have not used.

It comes after the government took all 11 countries off its travel red list earlier on Wednesday.

From late November, UK arrivals from these places had to book and pay for an approved hotel and isolate for 10 days.

But on Tuesday, Health Secretary Sajid Javid said the Omicron Covid variant had spread so widely that the rules were no longer effective.

According to a letter from the Department for Health, hotel guests will be allocated time slots to leave, organised by floor, from 16:00 GMT onwards on Wednesday.

People have been advised they are required to stay until formally told they can leave. Guests will be asked for details of their onward destinations for test and trace.

Speaking outside a vaccination centre, Mr Javid said: "Anyone that is in a quarantine hotel that has not tested positive, I want to see them leave those hotels today and they will get a refund for the portion of their hotel... that they have not used."

Anyone who tests positive must continue to complete their quarantine at the hotels, the government says.

The same applies to unvaccinated guests who have been in contact with someone who has tested positive.


The government had said on Tuesday that guests would be allowed to leave early, but took a further 24 hours to officially confirm when, angering some.

By Wednesday morning, some guests had already left their accommodation and returned home.

One guest near Gatwick airport told the BBC hotel staff had tried to stop her leaving, but she'd walked out. She saw several cars parked outside picking up other people.

Another said security guards told her and her husband to return to their rooms, but they were able to board a minibus they'd arranged to take them home.

The couple took lateral flow tests and tested negative on Wednesday morning before leaving.

'Thrilled to be out'


Ruth Horton, who left a hotel near Heathrow after she was told that she could, told the BBC she was "absolutely thrilled to be out of quarantine".

"When we were leaving, there was joy in the foyer. You could just see everyone was anxious to get out, but there was happiness. The staff, security, everybody was extremely helpful," she added.

Ms Horton said it was "great" she could claim back the hotel costs of the days not used, but added it would be "really nice" if the whole amount could be refunded.

Roughly 5,000 people have come through the hotel quarantine system since the red list was re-started in late November, according to Jonathan Mogford of the UK Health Security Agency.

Speaking to the Transport Select Committee on Wednesday, he said the latest figures suggested about 5% of people in the hotels had tested positive for Covid. Of those, between 1% and 3% had Omicron.

The countries on the red list included Angola, Botswana, Eswatini, Lesotho, Malawi, Mozambique, Namibia, Nigeria, South Africa, Zambia and Zimbabwe.

Since late November, all UK arrivals from red list countries have been required to pay for and self-isolate in a pre-booked, government-approved hotel.

Some travellers have paid thousands of pounds, with complaints of chaotic organisation and inedible food during their stays.


Watch: Government should pay for our quarantine hotel 'imprisonment'


Newsletter

Related Articles

0:00
0:00
Close
Lord Walney Warns of Expanding Iranian Influence Networks Within the United Kingdom
Iranian National Among Two Arrested After Attempt to Access UK Nuclear Submarine Base
Deregulation, Artificial Intelligence, and Fraud Laws Reshape UK Financial Services Landscape
UK Considers Lower Speed Limits to Reduce Fuel Use Amid Escalating Energy Crisis
UK Borrowing Costs Surge to Post-Crisis High as Markets React to Inflation and War Risks
UK Government Prepares Emergency Economic Measures as Iran Conflict Fuels Financial Risks
Meningitis B Outbreak in the UK Raises Urgent Health Warnings as Cases Surge
Iran Issues Stark Warning to Britain Over US Base Access Amid Expanding Conflict
United Kingdom Authorizes US Strikes from British Bases as Iran Threatens Key Shipping Routes
Reform UK Suspends Scottish Candidate Following Financial Misconduct Allegations
Apple issues an unusual warning: this is how your iPhone can be hacked without you doing anything
UK and Nigeria Reach Agreement to Accelerate Return of Irregular Migrants
UK Sets New Aid Priorities Following Significant Budget Reductions
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
Cyprus President Urges Open Dialogue Over Future of British Sovereign Base Areas
UK Plans 50% Steel Tariffs in Bold Move to Protect Domestic Industry
Iran Conflict Sends Shockwaves Through UK Economy as Energy Costs and Trade Risks Surge
UK Health Officials Warn Kent Meningitis Outbreak Still Active as Cases Continue to Rise
UK Climate Progress Faces Scrutiny Over Reliance on Carbon Accounting Methods
UK Deploys Advisers to United States to Shape Plan for Reopening Strait of Hormuz
Amazon Bets on AI-Driven Alexa Upgrade to Revive UK Smart Speaker Market
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
UK Abortion Law Changes Spark Strong Response from Church Leaders and Pro-Life Advocates
GB News Faces Regulatory Complaints Over On-Air Remarks on ‘Genocide’ Claims
UK Signals Expanded Support for Gulf Allies as Iranian Attacks Intensify Regional Threats
UK VAT Decision Opens Path for Potential Refunds to U.S. Biopharma Firms
UK and Canada Advance ‘Middle Power’ Strategy to Shape Global Influence Beyond Superpowers
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
Google Explores AI Opt-Out Features in Search to Address UK Regulatory Concerns
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Fuel Prices Poised to Surge as Global Tensions Drive Oil Market Volatility
UK Holds Back on Hormuz Escort Mission While Continuing Talks with Allies
TrumpRx Pricing Platform Faces Scrutiny as Some Medicines Remain Costlier Than in the UK
UK, Netherlands and Finland Explore Joint Defence Investment Bank to Boost Military Capability
Deadly Meningitis Outbreak in Kent Raises Alarm as Cases Surge and Emergency Response Expands
UK Security Adviser Viewed US-Iran Nuclear Deal as Within Reach Before Sudden Escalation
UK Prime Minister Urges Continued Focus on Ukraine Amid Escalating Iran Conflict
UK Introduces New Safeguards to Shield Lenders from Bank Run Risks
UK Promotional Products Market Surpasses £1.3 Billion as Demand Strengthens in 2025
Reeves Pushes for Deeper UK-EU Economic Ties to Revive Growth
UK Security Adviser Saw No Imminent Iranian Nuclear Threat Days Before War Erupted
France Signals Warm Welcome for UK Return to EU Single Market Amid Renewed Cooperation Talks
UK Defence Official Criticises Boeing Over Delays to E-7 Wedgetail Programme
UK Urged to Secure Quantum Talent as Minister Warns Against Repeating AI Setbacks
UK Mayors Set to Gain New Spending Powers Under Reeves’ Fiscal Devolution Plan
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
×