London Daily

Focus on the big picture.
Sunday, Feb 22, 2026

Hospitality suppliers: 'It’s not just a case of turning on a switch'

Hospitality suppliers: 'It’s not just a case of turning on a switch'

The large round cakes that Mademoiselle Desserts makes are sold on to wholesalers and mostly end up sliced and eaten in coffee shops, restaurants and garden centre cafes - but production is on hold due to lockdown restrictions.

Its three UK sites are running at about 10-15% of pre-pandemic activity, with many staff furloughed.

Its UK Managing Director Nigel Taylor is keenly awaiting Prime Minister Boris Johnson's announcement on Monday, when he is expected to set out the earliest possible dates for when some sectors, including hospitality, might reopen in England.

For Mr Taylor, getting enough notice ahead of a definite restart for hospitality is crucial.

"The people side of things is relatively quick because we just pull them back off furlough and everyone's primed to go, they've got experience of coming back in a short period of time," he says.

Mademoiselle Desserts sells cakes on to wholesalers that are eaten in cafes and restaurants.

"The ingredients is the thing that will delay us. Most of them are UK, there are number of ingredients we do get from abroad."

Some types of chocolate, he says, have a four-week lead time. Cream cheese, a key ingredient for Mademoiselle Desserts, takes three weeks.

Basics like flour and eggs might only take a week or 10 days to get hold of. But after some challenging moments over the past year, Mr Taylor wants certainty before he restocks, to avoid food going to waste.

"When things get switched on and switched off quickly, with eggs in particular it's an ingredient that will go out of date."

Wholesaler Bidfood is hoping for more clarity around lockdown restrictions easing.

One step up the supply chain, the wholesaler Bidfood is also hoping for clarity around the next steps for its hospitality clients.

Care homes and other public sector customers still need deliveries, but with pubs and restaurants mostly closed, activity at its Slough warehouse is currently at just one-third of capacity. Nearly half of its staff are furloughed.

Its chief executive Andrew Selley says the past year has been very disconcerting from a business planning point of view.

"It's not just a case of turning on a switch and providing the product. The customers have to plan what menus they want to offer and they have to tell us what volumes they're expecting, based on what the government is saying the regulations are going to be.

He says £70m of stock is available ready to go for the firm's 40,000 customers, but that isn't enough to provide everything they might want quickly.

"A menu is made up of a variety of items that includes frozen foods, long-life ambient foods, but also fresh produce, fresh meat, fresh fish... All of those things take a bit more time to get into the supply chain, especially now we've got a few more delays at the border as we're bringing in fresh produce into the UK."

Mr Selley says "a good two weeks' notice" is needed to ensure all the right products are available.

His top ask ahead of Monday's announcement? Confidence.

"We want the hospitality sector to reopen and stay open. And we need some support around credit insurance for customers."

Mr Borg-Neal's pub chain has invested significant sums in its venues' outdoor areas.

And at the top of the supply chain are the eateries desperate to welcome customers back in.

Peter Borg-Neal is the chief executive of Oakman Inns, a chain of 28 pubs, with a focus on food.

"It really has been very stressful", he said outside of The Royal Foresters in Ascot. "It's all the uncertainty, looking at the cash you're burning every week."

Takeaways are helping to fund wages, but they only provide a fraction of pre-Covid turnover.

"We're just figuring out how we can survive to a known date. If we knew that date it would be easier, we'd have more certainty, we'd know what we're dealing with. But we've had this stop-start thing."

Mr Borg-Neal says the firm spent about £750,000 investing in pubs' outdoor areas when the tiered system of lockdown restrictions was introduced. A few days after construction was finished, they had to close again.

Now he says he would need at least two weeks to get the pubs open correctly. "But our suppliers need longer. Beer for example takes three weeks to brew."

Then there's produce from farmers. Items like fresh tomatoes sourced from Spain or Italy will need more notice.

He says the firm could manage with less, but it would be sad to open in a "half-hearted fashion".

Newsletter

Related Articles

0:00
0:00
Close
UK Government Weighs Removing Prince Andrew from Line of Succession After Arrest
Prince Andrew’s Arrest in UK Rekindles Scrutiny Over US Handling of Epstein Records
Trump’s Strategic Warning to UK Over Chagos Islands Deal Sparks Diplomatic Whiplash
Starmer Government Postpones Local Elections Affecting 4.5 Million Voters
UK Economy Remains Fragile Despite Recent Upturn in Headline Indicators
UK Businesses Face Fresh Uncertainty Following US Tariff Ruling
Reform UK’s Senior Figures Face Scrutiny Over Remarks on Women and Family Policy
UK Electric Vehicle Drive Threatened by Shortage of 44,000 Qualified Technicians
University of Kentucky Trustees Advance Academic Reforms and Approve Coliseum Plaza Purchase
Boris Johnson Calls for Immediate Deployment of UK Troops to Support Ukraine
OpenAI CEO Sam Altman praises the rapid progress of Chinese tech companies.
North Korea's capital experiences a significant construction boom with the development of a new city district dubbed 'Pyonghattan'.
New electric vehicle charging service eliminates waiting times
Vox Populi confronts Justin Trudeau at Davos over vaccination policies
Poland's President Karol Nawrocki ENDS support for Ukrainian citizens:
The mayor of Rotherham in Britain
One day after ex-Prince Andrew's arrest, British police are searching his former home, while U.K. lawmakers will consider introducing legislation to remove him from the line of royal succession
Vandana Shiva reminding the world that Bill Gates did not invent anything.
Italy's PM Giorgia Meloni highlights record employment and economic growth
UK Confirms Preferential U.S. Trading Terms Will Continue After Supreme Court Tariff Ruling
U.S. and U.K. to Hold Talks on Diego Garcia as Iran Objects to Potential Military Use
UK Officials Weigh Possible Changes to Prince Andrew’s Position in Line of Succession Amid Ongoing Scrutiny
British Police Probe Epstein’s UK Airport Links and Expand High-Profile Inquiries
The Impact of U.S. Sanctions on Cuba's Humanitarian Crisis: A Tightening Noose
Trump Directs Government to Release UFO and Alien Information
Trump Signs Global 10% Tariffs on Imports
United Kingdom Denies U.S. Access to Military Base for Potential Iran Strike
British Co-founder of ASOS falls to his death from Pattaya apartment
Early 2026 Data Suggests Tentative Recovery for UK Businesses and Households
UK Introduces Digital-First Passport Rules for Dual Citizens in Border Control Overhaul
Unable to Access Live Financial Data for January UK Surplus Report
UK Government Considers Law to Remove Prince Andrew from Royal Line of Succession
UK ‘Working Closely with US’ to Assess Impact of Supreme Court Tariff Ruling
Trump Criticises UK Decision to Restrict Use of Bases in Potential Iran Strike Scenario
UK Foreign Secretary and U.S. State Chief Hold Strategic Talks as Tensions Rise Over Joint Air Base
Two teens arrested in France for alleged terror plot.
Nordic Fracture: How Criminal Scandals and Toxic Ties are Dismantling the Norwegian Crown
US Supreme Court Voids Trump’s Emergency Tariff Plan, Reshaping Trade Power and Fiscal Risk
King Charles III Opens London Fashion Week as Royal Family Faces Fresh Scrutiny
Trump’s Evolving Stance on UK Chagos Islands Deal Draws Renewed Scrutiny
House Democrat Says Former UK Ambassador Unable to Testify in Congressional Epstein Inquiry
No Record of Prince Andrew Arrest in UK as Claims Circulate Online
UK Has Not Granted US Approval to Launch Iran Strikes from RAF Bases, Government Confirms
AI Pricing Pressure Mounts as Chinese Models Undercut US Rivals and Margin Risks Grow
Global Counsel, Advisory Firm Co-Founded by Lord Mandelson, Enters Administration After Client Exodus
London High Court dispute over Ricardo Salinas’s $400mn Elektra share-backed bitcoin loan
UK Intensifies Efforts to Secure Saudi Investment in Next-Generation Fighter Jet Programme
Former Student Files Civil Claim Against UK Authorities After Rape Charges Against Peers Are Dropped
Archer Aviation Chooses Bristol for New UK Engineering Hub to Drive Electric Air Taxi Expansion
UK Sees Surge in Medical Device Testing as Government Pushes Global Competitiveness
×