London Daily

Focus on the big picture.
Tuesday, Dec 02, 2025

Hospital apologises after hiding surgeon's error for seven years

Hospital apologises after hiding surgeon's error for seven years

A hospital trust has apologised to a woman for failing to admit a surgeon had been responsible for a massive haemorrhage that almost killed her after a Caesarean section.

For seven years, East Kent Hospitals Trust maintained the size of Louise Dempster's baby was to blame.

"It was just continuous lies," the 34-year-old told BBC News.

East Kent Hospitals chief executive Tracy Fletcher promised "to ensure lessons are learned".

Louise Dempster gave birth in May 2015 but the surgeon's error only emerged during an inquiry into poor maternity care at East Kent Hospitals Trust which reported this year.

It was Louise's first pregnancy and had been uneventful, until she developed two potentially dangerous conditions in the days before she was due to give birth.

A scan showed excessive growth of her baby, and that Louise had pre-eclampsia and a liver condition, which put her at risk of bleeding after birth.

She went into her local hospital, The Queen Elizabeth the Queen Mother in Margate, part of the East Kent Hospitals Trust, to be induced.

In October, an inquiry by Dr Bill Kirkup found at least 45 babies who died at the Trust's maternity services between 2009 and 2020 could have survived with better treatment.

When Louise's labour stalled, she was taken for a Caesarean section and her son was born large and healthy.

Louise was left by staff in the recovery room with her family, but her mother, Linda, noticed she appeared to be losing consciousness: "I was talking to her and I just saw her drift away and her eyes roll back."

The 61-year-old lifted her daughter's sheets and found "blood from head to toe".

Linda is a senior nurse who has worked nationally on quality and infection control. It didn't require her level of expertise to realise her daughter was in serious trouble.

"I tried to pull the emergency buzzer… but it didn't work," she remembers.

Louise says she thought she was dying: "All I remember is my mum screaming for help. And her stroking my hair and telling me she loved me. I knew that something was wrong".

Louise was taken back to surgery. After her operation the surgeon told her the bleeding had happened because her uterus hadn't shrunk back to its normal size after birth.

He inserted an instrument called a Bakri balloon to stop the bleeding - but a few hours later Louise was rushed back to surgery after Linda again spotted she was still losing a lot of blood.

Her original surgeon called in another surgeon, a cancer specialist, to help. Louise needed an extensive blood transfusion, but eventually recovered after several days in hospital.

The family felt there must have been something wrong with Louise's treatment and set about getting all her documents together and speaking to the clinicians involved.

Louise Dempster with her mother Linda (L)


But they felt like they hit a brick wall. All the notes confirmed her original surgeon's version of events. The Trust didn't consider what happened to be a serious incident and the investigation stopped.

Louise says she was told she was lucky to have a baby, and she should just "get on with it".

But the psychological impact was significant: "I think my mental health has probably been affected by it. I also feel like I've never had the opportunity to have another baby, which I really wanted to. I have lots of triggers from that time and lots of flashbacks I have to deal with," she says.

In 2020 Louise and her mother gave evidence to the Kirkup inquiry.

A few weeks before the findings were made public, inquiry chairman, Dr Bill Kirkup, asked to meet them.

He said he had discovered a document that had not been disclosed to the family, which showed Louise's bleeding had been caused by a surgical error, not by the size of her son as they had been led to believe.

Louise was furious her suspicions about what happened to her had been confirmed.

"They had so many points, they could have told me what actually happened. And they didn't," she says. "I spent so much time after the birth, visiting professionals trying to find out what happened."

The Kirkup report found evidence of staff "omitting key details in accounts given to families as well as to official bodies" and "the effect... was to cover up the truth."

The Trust says it is determined to improve clinical practice and will review Louise's care.

Its chief executive Tracy Fletcher said: "We apologise unreservedly to Louise and her family for the mistakes in her care and for failing in our duty to explain what went wrong, which falls far short of the standards and compassion patients should expect and deserve."

Newsletter

Related Articles

0:00
0:00
Close
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
×