London Daily

Focus on the big picture.
Wednesday, Jun 10, 2026

Hospital apologises after hiding surgeon's error for seven years

Hospital apologises after hiding surgeon's error for seven years

A hospital trust has apologised to a woman for failing to admit a surgeon had been responsible for a massive haemorrhage that almost killed her after a Caesarean section.

For seven years, East Kent Hospitals Trust maintained the size of Louise Dempster's baby was to blame.

"It was just continuous lies," the 34-year-old told BBC News.

East Kent Hospitals chief executive Tracy Fletcher promised "to ensure lessons are learned".

Louise Dempster gave birth in May 2015 but the surgeon's error only emerged during an inquiry into poor maternity care at East Kent Hospitals Trust which reported this year.

It was Louise's first pregnancy and had been uneventful, until she developed two potentially dangerous conditions in the days before she was due to give birth.

A scan showed excessive growth of her baby, and that Louise had pre-eclampsia and a liver condition, which put her at risk of bleeding after birth.

She went into her local hospital, The Queen Elizabeth the Queen Mother in Margate, part of the East Kent Hospitals Trust, to be induced.

In October, an inquiry by Dr Bill Kirkup found at least 45 babies who died at the Trust's maternity services between 2009 and 2020 could have survived with better treatment.

When Louise's labour stalled, she was taken for a Caesarean section and her son was born large and healthy.

Louise was left by staff in the recovery room with her family, but her mother, Linda, noticed she appeared to be losing consciousness: "I was talking to her and I just saw her drift away and her eyes roll back."

The 61-year-old lifted her daughter's sheets and found "blood from head to toe".

Linda is a senior nurse who has worked nationally on quality and infection control. It didn't require her level of expertise to realise her daughter was in serious trouble.

"I tried to pull the emergency buzzer… but it didn't work," she remembers.

Louise says she thought she was dying: "All I remember is my mum screaming for help. And her stroking my hair and telling me she loved me. I knew that something was wrong".

Louise was taken back to surgery. After her operation the surgeon told her the bleeding had happened because her uterus hadn't shrunk back to its normal size after birth.

He inserted an instrument called a Bakri balloon to stop the bleeding - but a few hours later Louise was rushed back to surgery after Linda again spotted she was still losing a lot of blood.

Her original surgeon called in another surgeon, a cancer specialist, to help. Louise needed an extensive blood transfusion, but eventually recovered after several days in hospital.

The family felt there must have been something wrong with Louise's treatment and set about getting all her documents together and speaking to the clinicians involved.

Louise Dempster with her mother Linda (L)


But they felt like they hit a brick wall. All the notes confirmed her original surgeon's version of events. The Trust didn't consider what happened to be a serious incident and the investigation stopped.

Louise says she was told she was lucky to have a baby, and she should just "get on with it".

But the psychological impact was significant: "I think my mental health has probably been affected by it. I also feel like I've never had the opportunity to have another baby, which I really wanted to. I have lots of triggers from that time and lots of flashbacks I have to deal with," she says.

In 2020 Louise and her mother gave evidence to the Kirkup inquiry.

A few weeks before the findings were made public, inquiry chairman, Dr Bill Kirkup, asked to meet them.

He said he had discovered a document that had not been disclosed to the family, which showed Louise's bleeding had been caused by a surgical error, not by the size of her son as they had been led to believe.

Louise was furious her suspicions about what happened to her had been confirmed.

"They had so many points, they could have told me what actually happened. And they didn't," she says. "I spent so much time after the birth, visiting professionals trying to find out what happened."

The Kirkup report found evidence of staff "omitting key details in accounts given to families as well as to official bodies" and "the effect... was to cover up the truth."

The Trust says it is determined to improve clinical practice and will review Louise's care.

Its chief executive Tracy Fletcher said: "We apologise unreservedly to Louise and her family for the mistakes in her care and for failing in our duty to explain what went wrong, which falls far short of the standards and compassion patients should expect and deserve."

Newsletter

Related Articles

0:00
0:00
Close
Nebius Opens Major Robotics and Physical AI Laboratory in London
Bank of England Data Shows Strong Rise in New Mortgage Approvals
Network Rail Completes Landmark Upgrade of Severn Tunnel Rail Infrastructure
East West Rail Passenger Services Between Oxford and Milton Keynes Set for December Launch
GlaxoSmithKline Reportedly Pursues £7 Billion Acquisition of US Cancer Drug Developer Nuvalent
Bank of England Signals Interest Rates Likely to Remain Unchanged Despite Energy Market Risks
NHS Trusts Launch Job-Cutting Programmes as Financial Pressures Intensify Across England
More Than 130 Labour MPs Urge Ban on Trade With Israeli Settlements
Keir Starmer Orders Technology Firms to Introduce Smartphone Nudity Controls for Under-18s
UK Unveils £400 Million National AI Supercomputer Fund and New Economics Institute
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
Cambodia and Thailand Hold High-Level Border Security Talks at United Nations Headquarters
Myanmar Military Government and China Sign Major Agreement to Upgrade Media and Cultural Cooperation
Knife Attack at Swiss Train Station Leaves Three Injured in Suspected Act of Domestic Terrorism
Transnational Extortion Gang Threatens Canadian Police With Army of One Thousand Armed Operatives
Australia Imposes Forty-Two-Day Quarantine on Cruise Ship Passengers Following Deadly Hantavirus Outbreak
International Monetary Fund Unlocks Seven Hundred Million United States Dollars for Sri Lanka Following Economic Reforms
Australia Launches Record One Point Four Billion Dollar Lawsuit Against Chemical Giant 3M Over Contamination
China and Canada Foreign Ministers Meet in Ottawa in Effort to Stabilize Strained Diplomatic Ties
Indonesia Demands Urgent United Nations Security Council Reform Amid Escalating Global Conflicts
Extreme Weather Patterns Trigger Severe Drought in Madagascar and Destructive Flooding in East Africa
Indian State of Karnataka Faces Political Upheaval as Chief Minister Siddaramaiah Abruptly Resigns
Philippines and Japan Reaffirm Defense Ties as Crucial for Indo-Pacific Regional Stability
Norway Joins French Nuclear Deterrence Initiative in Major Shift for European Security Architecture
Global Critical Mineral Alliances Expand as Western Nations Move to Counter Chinese Supply Dominance
United States Imposes Fifty Percent Tariffs on Mexican Steel and Aluminum Ahead of Trade Pact Review
European Union and China Head Toward Major Trade Conflict Over Clean Technology Exports
United States Economic Growth Severely Downgraded to One Point Six Percent as Stagflation Fears Mount
World Health Organization Warns Central African Ebola Epidemic is Outpacing Containment Efforts
United States Treasury Department Conditions Sanctions Relief on Reopening of the Strait of Hormuz
Iranian Air Defenses Intercept and Destroy United States Military Drone Over Bushehr Province
Iranian Armed Forces Launch Ballistic Missiles Toward Unspecified Targets Prompting Regional Condemnation
United Nations Secretary-General Warns Global Order Facing Highest Level of Conflict Since 1945
Israel Issues Sweeping Evacuation Orders in Southern Lebanon Amid Intensified Hezbollah Conflict
Russia Announces Systemic Military Strikes Targeting Ukrainian Defense and Energy Infrastructure
United States and Iranian Negotiators Reach Draft Agreement to Extend Ceasefire and Resume Nuclear Talks
United Nations Security Council Deeply Divided Over United States Capture of Venezuelan President
US and Iran Exchange Direct Military Strikes Amid Fragile Gulf Ceasefire
World Health Organization Warns of Catastrophic Ebola Outbreak in DR Congo
Russia Threatens New Wave of Strikes on Ukrainian Infrastructure and Embassies
Scientists Warn Atlantic Ocean Currents Could Collapse Faster Than Projected
Anthropic Reaches $900 Billion Valuation in Historic AI Funding Round
Washington Imposes Crippling Sanctions on Iranian Maritime Authority
Japan and the Philippines Initiate Strategic Intelligence-Sharing Pact
Microsoft Deploys Autonomous Computer-Using AI Agents to Global Markets
Anthropic Secures $45 Billion Compute Infrastructure Agreement With SpaceX
U.S. Director of National Intelligence Resigns Amid Administration Shakeup
×