London Daily

Focus on the big picture.
Friday, Sep 18, 2026

Hero plumber who worked for free spends £50,000 helping during pandemic

Hero plumber who worked for free spends £50,000 helping during pandemic

A ‘hero’ plumber who refused to charge vulnerable customers for fixing their pipes and boilers spent £50,000 helping people during the pandemic.

James Anderson, from Burnley, last year pledged to help elderly people and those in financial need through the winter months with free plumbing.

The 52-year-old shut down his private firm and launched not-for-profit company Depher – Disabled and Elderly Plumbing and Heating Emergency Response – and has since helped thousands of people in need.

However, since the pandemic began, he has branched out beyond plumbing, spending an estimated £50,000 settling bailiff bills for those unable to pay, providing PPE for care homes and the NHS and even setting up a foodbank.

Mr Anderson said: ‘We gave out £16,000 worth of PPE and almost 7,000 food parcels during the first lockdown. We also did surprise birthday parties for children, 30 of them. We were paying bills for people who couldn’t afford to pay and we did about nine free boilers as well as sorting bathrooms for those hit by rogue traders.’

But despite receiving overwhelming support last year, the 53-year-old said he is feeling anxious about how Depher will survive the winter and has appealed for help so he can continue helping elderly customers for free.

‘It depends how bad the winter is and that’s a big question mark. (If) it’s a bad winter, we are going to use a lot of money,’ he said.

‘We have got to focus on the elderly and disabled over the winter.’

A GoFundMe page has so far raised more than £12,000 to allow him to continue supporting the community over winter, but Mr Anderson said Depher needs around £10,000 more to survive until January.

‘I am just hoping, and praying and wishing we do get through,’ he said.


James Anderson is appealing for help so he can continue his charitable work


‘I’ll be honest, I am a little scared, going into a winter where we don’t know what we are going to get, with Covid on top of everything. It’s a nightmare to plan.

‘Sometimes I wake up three or four times a night with anxiety because I don’t know what is going to happen. But I have got to carry on. It’s to save lives.’

Mr Anderson’s acts of kindness rose to fame last year after a picture of a £0 bill for a 91-year-old woman with acute leukaemia was posted online.

The receipt for the boiler repair was accompanied by a note reading: ‘No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.’


He says he has spent around £50,000 during the pandemic


A disabled teenager was also among those in receipt of Depher’s support after they installed a specialist bath in her new supported living facility.

Julie Allen, 52, had been crowdfunding 18-year-old Rose’s bath when Mr Anderson spotted the fundraiser, donating the final £800. He then installed it for free.

Mrs Allen said: ‘When I saw the bill I was crying. I thought, “how amazing is this man?” He’s unbelievable. He deserves a knighthood.’

Newsletter

Related Articles

0:00
0:00
Close
UK Parliament Advances Sovereign Grant Reform Setting Royal Funding at £99.9 Million
King Charles Urges Human-Centred Approach to Artificial Intelligence at Scotland Summit
House of Lords Begins Scrutiny of Voting-Age and Political Finance Reforms
UK Labour Market Shows Growing Divide Between Younger and Older Workers
Nearly Seven in 10 UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Andy Burnham Reaffirms UK Net-Zero Target Amid North Sea Energy Debate
UK Parliament Demands Credible Financial and Decarbonisation Plan for British Steel
MPs Urge Government to Reject Thames Water Rescue Deal and Prepare Special Administration
Bank of England Holds Rate at 3.75% as Energy Shock Raises Inflation Risks
TUC Calls for Social Energy Tariff Funded by Higher Taxes on Bank Profits
UK Parliament Enters Conference Recess After Advancing Sovereign Grant Legislation
King Charles Hosts Artificial Intelligence Leaders at Dumfries House Summit
Nearly Seven in Ten UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Anthropic Details Malicious Use of Claude in Cyber, Weapons and Influence Operations
McLaren Announces £500 Million UK Investment and 1,000 New Jobs
Scotland and Wales Sign Cardiff Agreement to Deepen Cooperation on Shared Policy Priorities
UK Government Moves to Fully Fund Teacher Pay Award as Strike Threat Recedes
UK Competition Regulator Deepens Scrutiny of Microsoft’s Business Software and AI Market Position
NHS England Reforms Focus on Cutting Waiting Lists and Improving Digital Care
England Maintains Mandatory Housing Targets in Push for 1.5 Million New Homes
UK Government Plans Statutory Industrial Strategy Council to Strengthen Long-Term Economic Policy
Asthma Charity Warns of Major Gaps in Childhood Diagnostic Testing Across England
TUC Chief Paul Nowak Appointed to Bank of England Court
Bristol Opens £35 Million Deep-Tech Innovation Hub at Temple Quarter
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Housing Plan
Andy Burnham Deepens UK Defense and AI Cooperation With NATO and Canada
UK Government Announces Neonatal Safety Reforms After Thirlwall Inquiry
Bank of England Weighs Rate Decision as UK Inflation Rises to 3.1%
UK Health Unions Warn of Staffing Pressures as Public and Private Pay Growth Diverges
Rockstar Games Faces Tribunal Claims From 23 Former Grand Theft Auto VI Developers
UK Treasury Faces Tighter Budget Constraints as Borrowing Costs and Pension Spending Rise
Prime Minister Andy Burnham Sets Out Ten-Year Plan for Greater Public Oversight of Utilities
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
Scotland, Wales and Northern Ireland Leaders Coordinate Push for UK Constitutional Change
Police Tighten Public-Order Measures After Anti-Immigration Protests in Dover and Portsmouth
UK Ministers Pressed for Answers After US Diplomat Accused of Child Abuse Images Leaves Britain
Jaguar Land Rover Pursues NATO Defense Contracts for Defender Vehicles
British Service Member Dies in Road Accident While Deployed in Ukraine
George Osborne Calls for Britain to Rejoin EU Customs Union
Anthropic Chief Dario Amodei Urges Faster UK Action on Advanced AI Risks
UK State Pension Set for 3.9% Rise Under Triple Lock
UK Labour Market Cools as Payrolled Employment Continues to Decline
Reform UK’s £72 Million in Donations Faces Scrutiny Under Proposed Retrospective Funding Rules
UK Doctors Warn Expanded Pharmacy First Scheme Could Put Patients at Risk
British Airlines Cut Short-Haul Capacity as Jet Fuel Costs Rise
UK News Publishers Forecast 40% Search Traffic Drop as AI Overviews Expand
Axel Springer Wins Approval for £575 Million Daily Telegraph Acquisition
London Mayor Sadiq Khan Opposes Heathrow Third Runway Over Climate Targets
Scotland, Wales and Northern Ireland Leaders Hold Summit Seeking Greater Autonomy
UK Energy Price Cap Set to Rise to £1,723 in October
×