London Daily

Focus on the big picture.
Tuesday, Mar 17, 2026

Hero plumber who worked for free spends £50,000 helping during pandemic

Hero plumber who worked for free spends £50,000 helping during pandemic

A ‘hero’ plumber who refused to charge vulnerable customers for fixing their pipes and boilers spent £50,000 helping people during the pandemic.

James Anderson, from Burnley, last year pledged to help elderly people and those in financial need through the winter months with free plumbing.

The 52-year-old shut down his private firm and launched not-for-profit company Depher – Disabled and Elderly Plumbing and Heating Emergency Response – and has since helped thousands of people in need.

However, since the pandemic began, he has branched out beyond plumbing, spending an estimated £50,000 settling bailiff bills for those unable to pay, providing PPE for care homes and the NHS and even setting up a foodbank.

Mr Anderson said: ‘We gave out £16,000 worth of PPE and almost 7,000 food parcels during the first lockdown. We also did surprise birthday parties for children, 30 of them. We were paying bills for people who couldn’t afford to pay and we did about nine free boilers as well as sorting bathrooms for those hit by rogue traders.’

But despite receiving overwhelming support last year, the 53-year-old said he is feeling anxious about how Depher will survive the winter and has appealed for help so he can continue helping elderly customers for free.

‘It depends how bad the winter is and that’s a big question mark. (If) it’s a bad winter, we are going to use a lot of money,’ he said.

‘We have got to focus on the elderly and disabled over the winter.’

A GoFundMe page has so far raised more than £12,000 to allow him to continue supporting the community over winter, but Mr Anderson said Depher needs around £10,000 more to survive until January.

‘I am just hoping, and praying and wishing we do get through,’ he said.


James Anderson is appealing for help so he can continue his charitable work


‘I’ll be honest, I am a little scared, going into a winter where we don’t know what we are going to get, with Covid on top of everything. It’s a nightmare to plan.

‘Sometimes I wake up three or four times a night with anxiety because I don’t know what is going to happen. But I have got to carry on. It’s to save lives.’

Mr Anderson’s acts of kindness rose to fame last year after a picture of a £0 bill for a 91-year-old woman with acute leukaemia was posted online.

The receipt for the boiler repair was accompanied by a note reading: ‘No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.’


He says he has spent around £50,000 during the pandemic


A disabled teenager was also among those in receipt of Depher’s support after they installed a specialist bath in her new supported living facility.

Julie Allen, 52, had been crowdfunding 18-year-old Rose’s bath when Mr Anderson spotted the fundraiser, donating the final £800. He then installed it for free.

Mrs Allen said: ‘When I saw the bill I was crying. I thought, “how amazing is this man?” He’s unbelievable. He deserves a knighthood.’

Newsletter

Related Articles

0:00
0:00
Close
Western Allies Urge Restraint as Israel Weighs Expanded Ground Operation in Lebanon
Trump Warns NATO Faces ‘Very Bad’ Future Without Stronger Allied Support in Iran Conflict
UK Minister Says Britain Not Bound to Support Every Demand From U.S. President
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
Starmer Tells Trump Britain Will Not Be Drawn Into Wider Iran War
UK Set to Introduce Steel Tariffs of Up to 50 Percent in New Industrial Strategy
European Governments Decline Trump’s Call to Send Warships to Reopen Strait of Hormuz
Fears Over Iran Conflict Weigh on UK Consumer Confidence
Starmer Says UK Working With Allies on Hormuz Shipping Plan After Trump Raises Pressure
Iran War and Energy Shock Shake Britain’s Economy and Political Debate
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
Deadly Meningitis Outbreak at UK University Leaves Two Dead and Several Seriously Ill
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
London Private Club Founder Plans Exclusive Palm Beach Venue Near Trump’s Mar-a-Lago
Ed Davey Urges Britain to Build Fully Independent Nuclear Missile Capability
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
US Treasury Links British Polo Patrons to Alleged Venezuelan Oil Proceeds Laundering Scheme
Hundreds Gather in London Despite Ban on Annual Pro-Palestinian March
Two Dead and Multiple Students Seriously Ill After Invasive Meningitis Outbreak at UK University
UK Considers Deploying Ships and Mine-Hunting Drones to Reopen Strait of Hormuz
Starmer and Trump Discuss Urgent Need to Reopen Strait of Hormuz Amid Escalating Iran Conflict
Prince Harry and Meghan Markle’s Planned Australia Visit Draws Mixed Reaction From Local Communities
Trump Calls on France and UK to Help Safeguard Strait of Hormuz Shipping Route
Boris Johnson Labels Bitcoin a ‘Ponzi Scheme’, Sparking Debate in Crypto World
UK Considers Targeted Aid for Vulnerable Households as Energy Costs Rise
Stellantis Urges Immediate Review of UK Electric Vehicle Sales Targets
Home Office Reverses Course to Allow Some Dual Nationals to Enter UK Using EU Passports
Reform UK Proposes Replacing Top Civil Servants With Officials Aligned to Government Agenda
Netflix Adds Critically Acclaimed ‘Best Film of 2025’ With Perfect Rotten Tomatoes Score
‘The Sums Don’t Add Up’: UK Farmers Hit by Soaring Costs as Iran War Disrupts Global Supplies
Confidential UK Biobank Health Records Found Online After Researchers Accidentally Expose Data
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Royal Navy to Acquire Twenty Uncrewed Surface Vessels for Autonomous Warfare Testing
Russia Summons British and French Envoys After Ukrainian Storm Shadow Strike on Strategic Facility
Starmer Confirms Britain Will Maintain Sanctions on Russia Despite U.S. Policy Shift
UK Moves to Refine AI Definition in Investment Security Reform
UK Economy Stalls in January as Growth Unexpectedly Falls to Zero
Asian Energy Security Tested as Strait of Hormuz Disruption Threatens Oil Supplies
×