London Daily

Focus on the big picture.
Friday, Oct 09, 2026

Hero plumber who worked for free spends £50,000 helping during pandemic

Hero plumber who worked for free spends £50,000 helping during pandemic

A ‘hero’ plumber who refused to charge vulnerable customers for fixing their pipes and boilers spent £50,000 helping people during the pandemic.

James Anderson, from Burnley, last year pledged to help elderly people and those in financial need through the winter months with free plumbing.

The 52-year-old shut down his private firm and launched not-for-profit company Depher – Disabled and Elderly Plumbing and Heating Emergency Response – and has since helped thousands of people in need.

However, since the pandemic began, he has branched out beyond plumbing, spending an estimated £50,000 settling bailiff bills for those unable to pay, providing PPE for care homes and the NHS and even setting up a foodbank.

Mr Anderson said: ‘We gave out £16,000 worth of PPE and almost 7,000 food parcels during the first lockdown. We also did surprise birthday parties for children, 30 of them. We were paying bills for people who couldn’t afford to pay and we did about nine free boilers as well as sorting bathrooms for those hit by rogue traders.’

But despite receiving overwhelming support last year, the 53-year-old said he is feeling anxious about how Depher will survive the winter and has appealed for help so he can continue helping elderly customers for free.

‘It depends how bad the winter is and that’s a big question mark. (If) it’s a bad winter, we are going to use a lot of money,’ he said.

‘We have got to focus on the elderly and disabled over the winter.’

A GoFundMe page has so far raised more than £12,000 to allow him to continue supporting the community over winter, but Mr Anderson said Depher needs around £10,000 more to survive until January.

‘I am just hoping, and praying and wishing we do get through,’ he said.


James Anderson is appealing for help so he can continue his charitable work


‘I’ll be honest, I am a little scared, going into a winter where we don’t know what we are going to get, with Covid on top of everything. It’s a nightmare to plan.

‘Sometimes I wake up three or four times a night with anxiety because I don’t know what is going to happen. But I have got to carry on. It’s to save lives.’

Mr Anderson’s acts of kindness rose to fame last year after a picture of a £0 bill for a 91-year-old woman with acute leukaemia was posted online.

The receipt for the boiler repair was accompanied by a note reading: ‘No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.’


He says he has spent around £50,000 during the pandemic


A disabled teenager was also among those in receipt of Depher’s support after they installed a specialist bath in her new supported living facility.

Julie Allen, 52, had been crowdfunding 18-year-old Rose’s bath when Mr Anderson spotted the fundraiser, donating the final £800. He then installed it for free.

Mrs Allen said: ‘When I saw the bill I was crying. I thought, “how amazing is this man?” He’s unbelievable. He deserves a knighthood.’

Newsletter

Related Articles

0:00
0:00
Close
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
Two Iranian Nationals Charged Over Alleged Plot Targeting Manchester Jewish Community
UK Fiscal Headroom Halves to £11 Billion Ahead of Budget, EY Warns
US Bomber Withdrawal From RAF Fairford Prompts UK Security Review
Sarah Wakfer Appointed Chair of Northern Ireland’s Health and Care Regulator
Scotland Housing Completions Fall to 11-Year Low Amid National Shortage
UK Water Companies Face Tougher Oversight and Unannounced Regulatory Inspections
Middle East Conflict Pushes UK Fuel and Wholesale Energy Prices Higher
Andy Burnham Raises Prospect of Second Brexit Referendum in Review of UK-EU Relations
×