London Daily

Focus on the big picture.
Sunday, Aug 09, 2026

Hero plumber who worked for free spends £50,000 helping during pandemic

Hero plumber who worked for free spends £50,000 helping during pandemic

A ‘hero’ plumber who refused to charge vulnerable customers for fixing their pipes and boilers spent £50,000 helping people during the pandemic.

James Anderson, from Burnley, last year pledged to help elderly people and those in financial need through the winter months with free plumbing.

The 52-year-old shut down his private firm and launched not-for-profit company Depher – Disabled and Elderly Plumbing and Heating Emergency Response – and has since helped thousands of people in need.

However, since the pandemic began, he has branched out beyond plumbing, spending an estimated £50,000 settling bailiff bills for those unable to pay, providing PPE for care homes and the NHS and even setting up a foodbank.

Mr Anderson said: ‘We gave out £16,000 worth of PPE and almost 7,000 food parcels during the first lockdown. We also did surprise birthday parties for children, 30 of them. We were paying bills for people who couldn’t afford to pay and we did about nine free boilers as well as sorting bathrooms for those hit by rogue traders.’

But despite receiving overwhelming support last year, the 53-year-old said he is feeling anxious about how Depher will survive the winter and has appealed for help so he can continue helping elderly customers for free.

‘It depends how bad the winter is and that’s a big question mark. (If) it’s a bad winter, we are going to use a lot of money,’ he said.

‘We have got to focus on the elderly and disabled over the winter.’

A GoFundMe page has so far raised more than £12,000 to allow him to continue supporting the community over winter, but Mr Anderson said Depher needs around £10,000 more to survive until January.

‘I am just hoping, and praying and wishing we do get through,’ he said.


James Anderson is appealing for help so he can continue his charitable work


‘I’ll be honest, I am a little scared, going into a winter where we don’t know what we are going to get, with Covid on top of everything. It’s a nightmare to plan.

‘Sometimes I wake up three or four times a night with anxiety because I don’t know what is going to happen. But I have got to carry on. It’s to save lives.’

Mr Anderson’s acts of kindness rose to fame last year after a picture of a £0 bill for a 91-year-old woman with acute leukaemia was posted online.

The receipt for the boiler repair was accompanied by a note reading: ‘No charge for this lady under any circumstances. We will be available 24 hours to help her and keep her as comfortable as possible.’


He says he has spent around £50,000 during the pandemic


A disabled teenager was also among those in receipt of Depher’s support after they installed a specialist bath in her new supported living facility.

Julie Allen, 52, had been crowdfunding 18-year-old Rose’s bath when Mr Anderson spotted the fundraiser, donating the final £800. He then installed it for free.

Mrs Allen said: ‘When I saw the bill I was crying. I thought, “how amazing is this man?” He’s unbelievable. He deserves a knighthood.’

Newsletter

Related Articles

0:00
0:00
Close
Jorge Messi, Lionel Messi’s Father and Longtime Agent, Dies at 68
AI’s Next Bottleneck Is Power, Not Just Nvidia Chips
Nvidia Turned Gaming Chips Into the Engine of the AI Boom
Advertising trick: Pepsi’s Harrier Jet Commercial Led to a $700,000 Court Fight
Joe Biden’s Cancer Has Spread Beyond His Bones, Hunter Biden Says
Air Traffic Control Outage Grounded Flights Across the Midwest
Why 2027 Could Be a Strong Year for Stocks—and Why the Forecast Is Fragile
Why Markets May Look Quiet in August After Big Tech Earnings
Partial Solar Eclipse Expected to Draw Interest Across Southwestern UK
UK Graduate Job Postings Fall 7% as Entry-Level Opportunities Remain Scarce
UK Private Sector Returns to Growth as July Activity Reaches Highest Level Since April
UK Summer Drought and Wildfires Raise Pressure for Stronger Environmental Measures
UK Household Credit Stress Rises as Credit Card Lending Growth Hits 12.5%
London Stock Exchange Revises AIM Rules to Make Growth Capital More Accessible
NHS England to Expand Mental Health Services With 155 New and Upgraded Facilities
UK Overhauls £90 Billion Public Procurement System to Reward Domestic Jobs and Apprenticeships
Andy Burnham Holds Strong Approval as Labour Maintains Narrow Lead Over Reform UK, Opinium Finds
Royal Navy Monitored Russian Warships and Shadow Fleet Tankers for 21 Days in July
Australian Crew Evacuates Seriously Ill American From Antarctica in Midwinter Darkness
Trump’s Top General Seeks an Exit Strategy From Iran War, Report Says
Brock Lesnar Retires From Wrestling, Closing a Career of Rare Athletic Range and Lasting Controversy
Welsh First Minister Raises Independence With UK Prime Minister in First High-Level Call
UK Maintains Severe Terror Threat Level as Prevent Report Highlights Online Radicalization
YouGov Poll Shows Labour Favourability Improves as Reform UK and Greens Lose Ground
Brexit Campaigner Arron Banks Admits Hiring Private Investigator to Examine Journalist
Robert Jenrick Leaves Conservatives for Reform UK in Major Parliamentary Defection
July 2026 Was England and Wales’ Driest Month on Record, Met Office Says
UK Government Considers Public Inquiry Into Jeffrey Epstein’s UK Connections
Trump-Era Policy Shifts Test the Boundaries of U.S. Institutions
UK Drought Cuts Harvests and Raises Food-Security Fears
UFO: Pentagon Releases Video of Unidentified Object Tracked Over Middle East
US Health Secretary: “I’m Not Afraid of Germs — I Used to Snort Cocaine Off Toilet Seats”
Ukraine Tells Senate Republicans Its Drone War Offers a Blueprint for America
Weight-Loss Drug Boom Tests the Limits of Prescription Advertising Rules
Trump Keeps Hegseth at Pentagon While Leaving Door Open for DeSantis
UK Clears Paramount’s Warner Bros. Discovery Deal, but US Trial Looms
UK Prosecutors Add 38 Charges Against Andrew and Tristan Tate
Taiwan’s President Joins Wartime Command Drill as China Pressure Grows
Saudi Arabia, Turkey and Pakistan Sign Mutual-Defence Pact
Government Orders Review of Prison Release Rules After Concerns Over Grooming Gang Offenders
Rail Disruption Continues Across North-West England Amid Infrastructure Problems and Engineering Closures
UK Tax Authority Proposes Broad Changes to Rules Governing Company Distributions
UK Government Moves to Protect Standing Areas Outside Pubs From Local Restrictions
Extreme Right-Wing Referrals Under UK Prevent Programme Rise 42 Percent
EU Citizens in UK Warned That Some Residency Rights May Have Been Granted in Error
Every Monitored Body of Water in England Fails Chemical Purity Standards, Government Data Shows
UK Scientists Create First Artificial Intelligence-Designed Viruses
England Orders Primary Schools to Identify Children at Risk of Becoming Disengaged From Education or Work
Government Moves to Close Prison Release Loophole Amid Concern Over Grooming Gang Offenders
UK Economy Shows Modest Growth Despite Energy Volatility and Global Supply Pressures
×