London Daily

Focus on the big picture.
Wednesday, Sep 30, 2026

Facebook, Whatsapp and Instagram suffer outage

Facebook, Whatsapp and Instagram suffer outage

Social media services Facebook, WhatsApp and Instagram are coming back after an outage that lasted almost six hours, Facebook says.

All three services are owned by Facebook and could not be accessed over the web or on smartphone apps.

Downdetector, which tracks outages, said it was the largest failure it had ever seen, with 10.6 million problem reports around the world.

The last time Facebook had a disruption of this magnitude was in 2019.

Facebook tweeted its apologies to those affected by the outage.


The social media giant's chief technology officer Mike Schroepfer said it may take some time for Facebook's services to "get to 100%".

Some people also reported problems using Facebook's virtual reality headset platform, Oculus, and apps which require Facebook logins were affected, including Pokémon Go.

An outage of this scale for such a long time is rare. The disruption in 2019 left Facebook and its other apps mostly inaccessible across the world for more than 14 hours.

As yet there has been no official reason given for the problem. But online network experts speculated it may involve an error with DNS, or the domain name system, for Facebook sites.

DNS is often compared to an address book or phone book for the internet, pointing web browsers to the computer system which serves the website they are looking for.

Previous issues with DNS led to widespread outages of several major sites earlier this year.

In one of those instances, it emerged that the blackout was caused by a single customer of a widely-used service who changed their settings, triggering a software bug affecting a huge number of websites.

Several other tech companies, including Reddit and Twitter, poked fun at the social media giant's predicament - prompting responses from the affected apps.


The disruption comes the day after an interview with a former Facebook employee who leaked documents about the company.

Frances Haugen told CBS news on Sunday that the company had prioritised "growth over safety".

On Tuesday she will testify before a Senate subcommittee in a hearing titled "Protecting Kids Online", about the company's research into Instagram's effect on the mental health of young users.


Outages for major websites aren't uncommon. There was one last week on Slack for example.

What makes this so noteworthy is the size, scale and context.

Many outages that involve a domain name system usually get resolved fairly quickly. They are often localised too, with some people unable to open a website that can be viewed in another country.

This outage, however, was global, and affected all of Facebook's many spin-offs.

The length of time it was off grid is also unusual. There were reports of "mayhem" in Facebook headquarters, as technicians scrambled to fix the problem.

What is also unclear is what has caused this. Generally outages are not caused by hacks, but that can't be ruled out.

The week had already started off badly - after the whistleblower in the "Facebook Files" revelations revealed herself on Sunday.

But a bad week is fast becoming a terrible one for the social network.

Newsletter

Related Articles

0:00
0:00
Close
Equity Calls for UK Personality Rights to Protect Performers From AI Replication
OpenAI Pauses Advanced Model Training Following Safety Concerns
Scottish Government Proposes Replacing 32 Councils With Larger Regional Authorities
Ofgem Raises UK Household Energy Price Cap by 4% From October
UK Counter-Terrorism Police Continue Investigation After Five Arrests Near RAF Fairford
OECD Cuts UK 2027 Growth Forecast to 1%
Labour Says State Pension Triple Lock Remains Protected Through Current Parliament
Andy Burnham Pledges National Care Service With Free Social Care in England
Six Flags Permanently Shuts Landmark X2 Roller Coaster Following Safety Scandals
Metropolitan Police Rule Out Terrorism in Golders Green Stabbing Investigation
Lithium-Ion Battery Identified as Cause of Fatal Merseyside House Fire
UK Department Rejects New Sea Use Framework Due to Stakeholder Fatigue
Major Thames Water Pipe Burst Causes School Closures in London
Aldi Commits £900 Million to Expand UK Supermarket Network
Scottish Affairs Committee Warns Skills Shortages Threaten Defence Sector Expansion
Parliamentary Committee Warns Northern Ireland Budget Deadlock is Stalling Economic Growth
NHS Hospitals in England Face Severe Shortages of Essential Medications
Home Secretary Signals Major Overhaul of UK Immigration and Leave to Remain Policies
Chancellor Promises New Job Schemes Alongside Strict Fiscal Discipline
Energy Secretary Proposes Taxpayer-Funded Green Transition and National Electricity Grid
UK Government to Renationalise Avanti West Coast Railway Franchise in March
Prime Minister Andy Burnham Pledges Major Social Care and Infrastructure Reforms
Five Suspects Released on Bail Following Alleged Bomb Plot Near RAF Fairford
UK Diesel Prices Hit Record High of 199p Per Litre
Transport for Wales and Network Rail Complete Electrification of South Wales Metro
Defra Expands Incentives for Sustainable Farming and Biodiversity in England
Northern Ireland Executive Approves Funding Package to Resolve Public Sector Pay Disputes
Universities UK Warns of Financial Insolvency Risks for Higher Education Institutions
UK Prisons Activate Emergency Protocols to Manage Capacity Pressures
UK Government Establishes New Safety Standards for Frontier AI Models
Home Office Tightens Skilled Worker Visa Requirements and Dependent Rules
Ministry of Defence Restructures Royal Navy Frigate Procurement to Prevent Overruns
UK Government Mandates New Housing Targets to Address National Shortage
UK and Scottish Governments Reach Agreement on North Sea Energy Transition
NHS Launches Digital Overhaul to Reduce Surgical Backlogs in England
Bank of England Holds Interest Rates as Service Sector Inflation Persists
UK Chancellor Announces Fiscal Consolidation Measures to Stabilize National Debt
RNLI Chief Executive Condemns Misinformation and Abuse Targeting Volunteer Crews
Metropolitan Police Charge Swindon Man with Assisting Foreign Intelligence Services
British Intelligence Report Warns Environmental Collapse Threatens Global Defense Infrastructure
Conservative Party Rejects New Taxes to Fund UK Social Care Reforms
Labour Government Signals Intent to Ease Residency Restrictions for Foreign Care Workers
Prime Minister Andy Burnham and Norwegian Prime Minister Jonas Støre Meet to Strengthen North Atlantic Defense
UK Government Plans to Revive Equity Loan Scheme to Assist First-Time Home Buyers
Prime Minister Andy Burnham Pledges Radical Reform for UK Utilities and Social Care
UK Treasury Prepares Difficult Autumn Budget Amid High Debt and Energy Volatility
Civil Aviation Authority Launches Review of Air Traffic Systems Following Digital Failure
X Reports First Increase in UK Revenues Following Advertiser Boycott
Shetland Islands Council Approves £400 Million Inter-Island Tunnel Project
Foreign Secretary Ed Miliband Warns Iran Against Hostile Activities on British Soil
×