London Daily

Focus on the big picture.
Friday, Aug 22, 2025

Every customer must sign in when pubs reopen

Every customer must sign in when pubs reopen

New rules to help pubs, cafes and restaurants reopen outdoors safely in England on 12 April have sparked anger from industry groups.

All customers will have to sign in on entry, not just one member of the group like before. It is also unclear whether payment at the bar will be permitted.

UK Hospitality said it would burden struggling pubs and staff and risk customers deciding not to go out.

The government said it was providing as much flexibility as possible to venues.

It also said it had removed other unpopular requirements such as drinking curfews.

Under the new guidance, every customer aged 16 and over will have to check in to NHS test and trace before entering a venue, or give their contact details to staff.

Pubs and restaurants must take "reasonable steps" to stop people who won't comply from coming in, or they could face a £1,000 fine.

Carl Ford does not like the new rules

Carl Ford, an accountant based in Tamworth, told the BBC he was frustrated and confused by the rules.

"I feel like it's almost like going back to school where I have to sign in and out," he said.

"I don't understand why I have to do this in a restaurant or pub, but I don't need to do this in a supermarket where you have a free for all. People don't have to sign in and they can pick up fruit with their hands."

Others were supportive of the idea, however, saying it could reduce transmission.

'Discriminatory'


In a joint statement, UK Hospitality, the British Beer & Pub Association and the British Institute of Innkeeping said the rules would add "more confusion and inconvenience for customers and staff".

They also warned if indoors payments were not permitted from 12 April, then some pubs, particularly in rural areas with poor broadband, would be unable to take payments at all.

With the government also considering whether "proof of immunity" should be a requirement for entry, the groups warned that "millions" of people could be put off going to pubs and venues at a time when the hospitality industry is struggling.

"Pubs will already be trading at a loss when they reopen with all the existing restrictions and Covid-secure measures in place," they said.

"Adding further disproportionate and discriminatory measures threatens the very survival of thousands of businesses."


Hospitality businesses have been hit particularly hard by lockdown closures and restrictions.

In the year to February, 368,000 payroll jobs were lost in the accommodation and food service sectors. The next worst hit sector was retail where 123,000 jobs were lost.

A government spokeswoman said: "Public health rules are kept under constant review and we are providing as much flexibility for pubs and other hospitality businesses as possible.

"The roadmap [to reopening] set out that hospitality would open from step two, and removed any requirements for curfews or a substantial meal for customers."

She said no final decisions had been taken on whether Covid-status certification could play a role in reopening the economy.

She added that the government continued to support the hospitality sector through the pandemic with its new £5bn Restart Grant scheme, the VAT cut, business rates relief, and by extending furlough.

Newsletter

Related Articles

0:00
0:00
Close
After 200,000 Orders in 2 Minutes: Xiaomi Accelerates Marketing in Europe
Ukraine Declares De Facto War on Hungary and Slovakia with Terror Drone Strikes on Their Gas Lifeline
Animated K-pop Musical ‘KPop Demon Hunters’ Becomes Netflix’s Most-Watched Original Animated Film
New York Appeals Court Voids Nearly $500 Million Civil Fraud Penalty Against Trump While Upholding Fraud Liability
Elon Musk tweeted, “Europe is dying”
Far-Right Activist Convicted of Incitement Changes Gender and Demands: "Send Me to a Women’s Prison" | The Storm in Germany
Hungary Criticizes Ukraine: "Violating Our Sovereignty"
Will this be the first country to return to negative interest rates?
Child-free hotels spark controversy
North Korea is where this 95-year-old wants to die. South Korea won’t let him go. Is this our ally or a human rights enemy?
Hong Kong Launches Regulatory Regime and Trials for HKD-Backed Stablecoins
China rehearses September 3 Victory Day parade as imagery points to ‘loyal wingman’ FH-97 family presence
Trump Called Viktor Orbán: "Why Are You Using the Veto"
Horror in the Skies: Plane Engine Exploded, Passengers Sent Farewell Messages
MSNBC Rebrands as MS NOW Amid Comcast’s Cable Spin-Off
AI in Policing: Draft One Helps Speed Up Reports but Raises Legal and Ethical Concerns
Shame in Norway: Crown Princess’s Son Accused of Four Rapes
Apple Begins Simultaneous iPhone 17 Production in India and China
A Robot to Give Birth: The Chinese Announcement That Shakes the World
Finnish MP Dies by Suicide in Parliament Building
Outrage in the Tennis World After Jannik Sinner’s Withdrawal Storm
William and Kate Are Moving House – and the New Neighbors Were Evicted
Class Action Lawsuit Against Volkswagen: Steering Wheel Switches Cause Accidents
Taylor Swift on the Way to the Super Bowl? All the Clues Stirring Up Fans
Dogfights in the Skies: Airbus on Track to Overtake Boeing and Claim Aviation Supremacy
Tim Cook Promises an AI Revolution at Apple: "One of the Most Significant Technologies of Our Generation"
Apple Expands Social Media Presence in China With RedNote Account Ahead of iPhone 17 Launch
Are AI Data Centres the Infrastructure of the Future or the Next Crisis?
Cambridge Dictionary Adds 'Skibidi,' 'Delulu,' and 'Tradwife' Amid Surge of Online Slang
Bill Barr Testifies No Evidence Implicated Trump in Epstein Case; DOJ Set to Release Records
Zelenskyy Returns to White House Flanked by European Allies as Trump Pressures Land-Swap Deal with Putin
The CEO Who Replaced 80% of Employees for the AI Revolution: "I Would Do It Again"
Emails Worth Billions: How Airlines Generate Huge Profits
Character.ai Bets on Future of AI Companionship
China Ramps Up Tax Crackdown on Overseas Investments
Japanese Office Furniture Maker Expands into Bomb Shelter Market
Intel Shares Surge on Possible U.S. Government Investment
Hurricane Erin Threatens U.S. East Coast with Dangerous Surf
EU Blocks Trade Statement Over Digital Rule Dispute
EU Sends Record Aid as Spain Battles Wildfires
JPMorgan Plans New Canary Wharf Tower
Zelenskyy and his allies say they will press Trump on security guarantees
Beijing is moving into gold and other assets, diversifying away from the dollar
Escalating Clashes in Serbia as Anti-Government Protests Spread Nationwide
The Drought in Britain and the Strange Request from the Government to Delete Old Emails
Category 5 Hurricane in the Caribbean: 'Catastrophic Storm' with Winds of 255 km/h
"No, Thanks": The Mathematical Genius Who Turned Down 1.5 Billion Dollars from Zuckerberg
The surprising hero, the ugly incident, and the criticism despite victory: "Liverpool’s defense exposed in full"
Digital Humans Move Beyond Sci-Fi: From Virtual DJs to AI Customer Agents
YouTube will start using AI to guess your age. If it’s wrong, you’ll have to prove it
×