London Daily

Focus on the big picture.
Thursday, Nov 13, 2025

Energy bills: Magistrate quits over force-fitting meter warrants

Energy bills: Magistrate quits over force-fitting meter warrants

A magistrate has said he quit after being left unable to check vulnerable people were being protected when energy firms sought warrants to force-fit prepayment meters.

Robin Cantrill-Fenwick said changes to the court system meant magistrates "were doing nothing more than rubber stamping" warrants.

He said the lack of scrutiny is putting vulnerable households at risk.

Ofgem has told suppliers to suspend force-fitting pay-as-you-go meters.

The energy regulator made the announcement after The Times exposed how debt agents for British Gas had broken into vulnerable people's homes to fit meters. Ofgem has also opened an investigation into British Gas.

Energy suppliers can apply to a court for a warrant to force-fit a prepayment meter for customers in arrears.

However, they are required to have exhausted all other options first and should not do so for vulnerable customers such as the elderly and those with young children.

Mr Cantrill-Fenwick, a former Justice of the Peace, told BBC Newsnight: "When I started, the energy companies would come to court and we would be able to question the applicant.

"We could establish whether there might be young children in the premises or people who were clinically vulnerable. We could, and would sometimes, decline a warrant."


But in 2019, a new online and telephone application system for magistrates came into force. And while the number of warrant applications jumped the number of refusals plunged.

In 2019, warrant applications reached 278,966 and 1,824 refusals were granted, according to the Ministry of Justice. In 2022, applications for warrants hit 367,140 and there were just 56 refusals.

"Over time the process changed. Rather than looking at individual applications, we would just get a list of addresses," said Mr Cantrill-Fenwick.

"The person applying on behalf of the energy company would read out a template statement saying 'we've done our job' and there was nothing we could do."

Household energy bills have soared in recent months, firstly as economies reopened following Covid shutdowns and then as Russia's war in Ukraine caused disruption to global supplies.

Higher energy prices have pushed up inflation which in the UK stood at 10.5% in December, close to a 40-year high.


Mr Cantrill-Fenwick said: "Energy companies are making far too many warrant applications when they should only be used very exceptionally."

Caroline Flint, former shadow energy secretary who now chairs the Committee on Fuel Poverty, said that while she would welcome a change in the law allowing forced installations: "I think the courts need to look to themselves on this as well."

She said: "From the reports that I've read, it does suggest that the information that is being given by the energy [firms] to the courts - which is to assure them that they have gone through the processes of trying to work with these families and showing due diligence - that due diligence hasn't been followed.

"I think there is a question about just how these warrants seem to be being waved through."

A spokesperson for the Judicial Office said: "Magistrates deal with cases based on the evidence and the relevant legislation. The only applications that are dealt with in bulk are ones that are uncontested.

"Individuals who wish to contest or challenge an application still have the opportunity to have their case considered by magistrates.

"If an application is contested, the warrant will not be granted by the magistrate and the magistrate will list the case for a contested hearing to determine whether or not it should be granted."

Mr Cantrill-Fenwick, who is a member of the Liberal Democrats, had been a magistrate for six years before stepping down in August.

"If you are a person who is in acute financial distress and a court is going to consider granting power to enter your home, you want to know that the court has given it serious consideration, and none of that is true anymore," he said.

"I simply got to a point, I just couldn't imagine going into a court and putting my signature to one of those warrants. We were doing nothing more than rubber stamping."


'I was so scared'


A few months ago, Sarah (not her real name), who has long-term health problems and mobility issues, woke up in bed to the sound of men's voices.

"It was just terrible, I was so scared," she told Newsnight. "I thought someone had broken in to take something. I went downstairs and there were two men in my living room and more outside."

The men were installing a prepayment meter on behalf of her energy company after she had fallen behind on her bills.

"Now even when the doors are locked, I don't feel like I'm safe," she said. "I just think someone else is going to come into my house. It feels like it was invaded."

Sarah wanted to be anonymous because she doesn't want her energy company to know who she is so Newsnight has not been able to put her claims to them. She is also ashamed about how much she is struggling financially.

"I can't work because of my health problems and it's getting harder and harder to pay bills," she said.

"A lot of people may be in a good position income wise, but life doesn't always come that way for some. We don't deserve to have strangers come into our homes."

Newsletter

Related Articles

0:00
0:00
Close
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
ITV Warns of Nine-Per-Cent Drop in Q4 Advertising Revenue Amid Budget Uncertainty
National Grid Posts Slightly Stronger-Than-Expected Half-Year Profit as Regulatory Investments Drive Growth
UK Business Lobby Urges Reeves to Break Tax Pledges and Build Fiscal Headroom
UK to Launch Consultation on Stablecoin Regulation on November 10
UK Savers Rush to Withdraw Pension Cash Ahead of Budget Amid Tax-Change Fears
Massive Spoilers Emerge from MAFS UK 2025: Couple Swaps, Dating App Leaks and Reunion Bombshells
Kurdish-led Crime Network Operates UK Mini-Marts to Exploit Migrants and Sell Illicit Goods
UK Income Tax Hike Could Trigger £1 Billion Cut to Scotland’s Budget, Warns Finance Secretary
Tommy Robinson Acquitted of Terror-related Charge After Phone PIN Dispute
Boris Johnson Condemns Western Support for Hamas at Jewish Community Conference
HII Welcomes UK’s Westley Group to Strengthen AUKUS Submarine Supply Chain
Tragedy in Serbia: Coach Mladen Žižović Collapses During Match and Dies at 44
Diplo Says He Dated Katy Perry — and Justin Trudeau
Dick Cheney, Former U.S. Vice President, Dies at 84
Trump Calls Title Removal of Andrew ‘Tragic Situation’ Amid Royal Fallout
UK Bonds Rally as Chancellor Reeves Briefs Markets Ahead of November Budget
×