London Daily

Focus on the big picture.
Saturday, Jun 20, 2026

Energy bills: Magistrate quits over force-fitting meter warrants

Energy bills: Magistrate quits over force-fitting meter warrants

A magistrate has said he quit after being left unable to check vulnerable people were being protected when energy firms sought warrants to force-fit prepayment meters.

Robin Cantrill-Fenwick said changes to the court system meant magistrates "were doing nothing more than rubber stamping" warrants.

He said the lack of scrutiny is putting vulnerable households at risk.

Ofgem has told suppliers to suspend force-fitting pay-as-you-go meters.

The energy regulator made the announcement after The Times exposed how debt agents for British Gas had broken into vulnerable people's homes to fit meters. Ofgem has also opened an investigation into British Gas.

Energy suppliers can apply to a court for a warrant to force-fit a prepayment meter for customers in arrears.

However, they are required to have exhausted all other options first and should not do so for vulnerable customers such as the elderly and those with young children.

Mr Cantrill-Fenwick, a former Justice of the Peace, told BBC Newsnight: "When I started, the energy companies would come to court and we would be able to question the applicant.

"We could establish whether there might be young children in the premises or people who were clinically vulnerable. We could, and would sometimes, decline a warrant."


But in 2019, a new online and telephone application system for magistrates came into force. And while the number of warrant applications jumped the number of refusals plunged.

In 2019, warrant applications reached 278,966 and 1,824 refusals were granted, according to the Ministry of Justice. In 2022, applications for warrants hit 367,140 and there were just 56 refusals.

"Over time the process changed. Rather than looking at individual applications, we would just get a list of addresses," said Mr Cantrill-Fenwick.

"The person applying on behalf of the energy company would read out a template statement saying 'we've done our job' and there was nothing we could do."

Household energy bills have soared in recent months, firstly as economies reopened following Covid shutdowns and then as Russia's war in Ukraine caused disruption to global supplies.

Higher energy prices have pushed up inflation which in the UK stood at 10.5% in December, close to a 40-year high.


Mr Cantrill-Fenwick said: "Energy companies are making far too many warrant applications when they should only be used very exceptionally."

Caroline Flint, former shadow energy secretary who now chairs the Committee on Fuel Poverty, said that while she would welcome a change in the law allowing forced installations: "I think the courts need to look to themselves on this as well."

She said: "From the reports that I've read, it does suggest that the information that is being given by the energy [firms] to the courts - which is to assure them that they have gone through the processes of trying to work with these families and showing due diligence - that due diligence hasn't been followed.

"I think there is a question about just how these warrants seem to be being waved through."

A spokesperson for the Judicial Office said: "Magistrates deal with cases based on the evidence and the relevant legislation. The only applications that are dealt with in bulk are ones that are uncontested.

"Individuals who wish to contest or challenge an application still have the opportunity to have their case considered by magistrates.

"If an application is contested, the warrant will not be granted by the magistrate and the magistrate will list the case for a contested hearing to determine whether or not it should be granted."

Mr Cantrill-Fenwick, who is a member of the Liberal Democrats, had been a magistrate for six years before stepping down in August.

"If you are a person who is in acute financial distress and a court is going to consider granting power to enter your home, you want to know that the court has given it serious consideration, and none of that is true anymore," he said.

"I simply got to a point, I just couldn't imagine going into a court and putting my signature to one of those warrants. We were doing nothing more than rubber stamping."


'I was so scared'


A few months ago, Sarah (not her real name), who has long-term health problems and mobility issues, woke up in bed to the sound of men's voices.

"It was just terrible, I was so scared," she told Newsnight. "I thought someone had broken in to take something. I went downstairs and there were two men in my living room and more outside."

The men were installing a prepayment meter on behalf of her energy company after she had fallen behind on her bills.

"Now even when the doors are locked, I don't feel like I'm safe," she said. "I just think someone else is going to come into my house. It feels like it was invaded."

Sarah wanted to be anonymous because she doesn't want her energy company to know who she is so Newsnight has not been able to put her claims to them. She is also ashamed about how much she is struggling financially.

"I can't work because of my health problems and it's getting harder and harder to pay bills," she said.

"A lot of people may be in a good position income wise, but life doesn't always come that way for some. We don't deserve to have strangers come into our homes."

Newsletter

Related Articles

0:00
0:00
Close
Long-Term Economic and Political Effects of Brexit Continue to Shape UK Policymaking
Digital Disinformation Emerges as a Growing National Security Challenge in the United Kingdom
Britain's Dependence on Global Energy Routes Drives Push for More Resilient Supply Chains
Rising Energy Costs Continue to Threaten Britain's Cost-of-Living Recovery
Concerns Grow Over Far-Right Organizing and AI-Driven Online Radicalization in Britain
UK-Led Global Partnerships Conference Calls for Reform of International Development Finance
Middle East Tensions Continue to Weigh on UK Business Confidence
Reports of Middle East Peace Deal Ease Pressure on UK Energy Prices
UK Warns Middle East Conflict Could Worsen Global Food Insecurity
UK Economy Loses Momentum After Strong Start to 2026
Bank of England Holds Interest Rates at 3.75% Despite Easing Inflation
Brexit's Legacy Remains Deeply Divisive Ten Years After the UK Voted to Leave the European Union
International Anti-War Conference Opens in London as Debate Over European Rearmament Intensifies
UK Health Authorities Introduce Drug Price Concessions Amid Record NHS Medicine Shortages
Sir David Attenborough Supports Sherwood Forest Conservation Efforts After Loss of Major Oak
Aardman Animations Marks 50 Years With Major Exhibition in Bristol
Drax Cleared After Investigation Into Wood Pellet Sourcing Practices
Jaguar Land Rover Shifts Toward Hybrid Vehicle Production for US Export Strategy
UK Police Arrest Liberal Democrat MP Cameron Thomas on Suspicion of Assault
Health Concerns Grow Over Elevated Kidney Cancer Rates Near Lancashire PFAS Factory
Royal Navy F-35 Jets Conduct First NATO Air Warfare Exercise from Finnish Airspace
UK NHS Issues Price Concessions for Medicines Amid Severe Drug Shortages
Heathrow Third Runway Project Faces Sharp Downward Revision in Expected Economic Benefits
Amber Heat Warning Issued Across Parts of England and Wales as Temperatures Rise
Train Collision Near Bedford Disrupts UK Rail Network and Leaves Multiple Injured
Bank of England Data Suggests Brexit Has Reduced UK Economic Output by Around Six Percent
UK Borrowing Costs Hold Near 4.8 Percent as Political Uncertainty Fuels Market Pressure
Andy Burnham Emerges as Front-Runner to Succeed Keir Starmer After Landslide Makerfield Victory
Prime Minister Keir Starmer Faces Mounting Pressure to Resign After Labour By-Election Defeat in Makerfield
Payment Fraud Losses Reach £1.28 Billion and Raise National Security Concerns
Lending to Small Businesses Climbs to Highest Level Since Late 2024
Middle East Conflict Clouds UK Economic Recovery Despite Strong First-Quarter Growth
Bank of England Moves to Simplify Capital Rules for Smaller Lenders
UK Government Fast-Tracks National Security and Cyber Resilience Legislation
Ofcom Investigates Telegram Over Alleged Role in Organising Arson Attacks
MPs Press Fujitsu to Speed Compensation for Post Office Horizon Victims
Bank of England Delays Final Basel III Implementation Changes to Support UK Banking Competitiveness
Pound Falls as Political Uncertainty and Bank of England Signals Weigh on Markets
0Andy Burnham Wins Makerfield By-Election and Emerges as Main Challenger to Keir Starmer
Dorset Council Tests AI Tools to Streamline Local Planning Applications
UK Researchers at Kew Gardens Use AI to Speed Up Identification of Threatened Plant Species
UK Gilt Yields Ease Toward 4.8% as Inflation and Labour Market Data Weigh on Bonds
Bank of England Data Shows Resilient SME Lending Despite Economic Slowdown
UK Finance Reports Weakening Services Activity as Business Confidence Softens
UK Introduces Mandatory Internal Complaints Process Under Data Use and Access Act
Bank of England Governor Andrew Bailey Flags Geopolitical Uncertainty as Key Risk to Inflation Outlook
Bank of England Holds Interest Rates at 3.75% as Policymakers Signal Cautious Stance on Inflation Risks
Cornwall Clergy Raise £40,000 for Church Repairs Through Everest-Themed Charity Challenge
UK Business and Social Landscape Reflects Strain From Geopolitical and Domestic Pressures
Tensions Grow in UK Over Sikh Kirpan and Religious Symbolism in Public Debate
×