London Daily

Focus on the big picture.
Tuesday, Jul 07, 2026

Energy bills: Magistrate quits over force-fitting meter warrants

Energy bills: Magistrate quits over force-fitting meter warrants

A magistrate has said he quit after being left unable to check vulnerable people were being protected when energy firms sought warrants to force-fit prepayment meters.

Robin Cantrill-Fenwick said changes to the court system meant magistrates "were doing nothing more than rubber stamping" warrants.

He said the lack of scrutiny is putting vulnerable households at risk.

Ofgem has told suppliers to suspend force-fitting pay-as-you-go meters.

The energy regulator made the announcement after The Times exposed how debt agents for British Gas had broken into vulnerable people's homes to fit meters. Ofgem has also opened an investigation into British Gas.

Energy suppliers can apply to a court for a warrant to force-fit a prepayment meter for customers in arrears.

However, they are required to have exhausted all other options first and should not do so for vulnerable customers such as the elderly and those with young children.

Mr Cantrill-Fenwick, a former Justice of the Peace, told BBC Newsnight: "When I started, the energy companies would come to court and we would be able to question the applicant.

"We could establish whether there might be young children in the premises or people who were clinically vulnerable. We could, and would sometimes, decline a warrant."


But in 2019, a new online and telephone application system for magistrates came into force. And while the number of warrant applications jumped the number of refusals plunged.

In 2019, warrant applications reached 278,966 and 1,824 refusals were granted, according to the Ministry of Justice. In 2022, applications for warrants hit 367,140 and there were just 56 refusals.

"Over time the process changed. Rather than looking at individual applications, we would just get a list of addresses," said Mr Cantrill-Fenwick.

"The person applying on behalf of the energy company would read out a template statement saying 'we've done our job' and there was nothing we could do."

Household energy bills have soared in recent months, firstly as economies reopened following Covid shutdowns and then as Russia's war in Ukraine caused disruption to global supplies.

Higher energy prices have pushed up inflation which in the UK stood at 10.5% in December, close to a 40-year high.


Mr Cantrill-Fenwick said: "Energy companies are making far too many warrant applications when they should only be used very exceptionally."

Caroline Flint, former shadow energy secretary who now chairs the Committee on Fuel Poverty, said that while she would welcome a change in the law allowing forced installations: "I think the courts need to look to themselves on this as well."

She said: "From the reports that I've read, it does suggest that the information that is being given by the energy [firms] to the courts - which is to assure them that they have gone through the processes of trying to work with these families and showing due diligence - that due diligence hasn't been followed.

"I think there is a question about just how these warrants seem to be being waved through."

A spokesperson for the Judicial Office said: "Magistrates deal with cases based on the evidence and the relevant legislation. The only applications that are dealt with in bulk are ones that are uncontested.

"Individuals who wish to contest or challenge an application still have the opportunity to have their case considered by magistrates.

"If an application is contested, the warrant will not be granted by the magistrate and the magistrate will list the case for a contested hearing to determine whether or not it should be granted."

Mr Cantrill-Fenwick, who is a member of the Liberal Democrats, had been a magistrate for six years before stepping down in August.

"If you are a person who is in acute financial distress and a court is going to consider granting power to enter your home, you want to know that the court has given it serious consideration, and none of that is true anymore," he said.

"I simply got to a point, I just couldn't imagine going into a court and putting my signature to one of those warrants. We were doing nothing more than rubber stamping."


'I was so scared'


A few months ago, Sarah (not her real name), who has long-term health problems and mobility issues, woke up in bed to the sound of men's voices.

"It was just terrible, I was so scared," she told Newsnight. "I thought someone had broken in to take something. I went downstairs and there were two men in my living room and more outside."

The men were installing a prepayment meter on behalf of her energy company after she had fallen behind on her bills.

"Now even when the doors are locked, I don't feel like I'm safe," she said. "I just think someone else is going to come into my house. It feels like it was invaded."

Sarah wanted to be anonymous because she doesn't want her energy company to know who she is so Newsnight has not been able to put her claims to them. She is also ashamed about how much she is struggling financially.

"I can't work because of my health problems and it's getting harder and harder to pay bills," she said.

"A lot of people may be in a good position income wise, but life doesn't always come that way for some. We don't deserve to have strangers come into our homes."

Newsletter

Related Articles

0:00
0:00
Close
UK MPs Criticise Student Loan System as Potentially Mis-Sold to Millions of Borrowers
Policy Groups Propose Bank of England-Backed Solar Loan Scheme for Millions of Homes
UK Health Agency Issues Amber Heat Alerts Across Six Regions as Temperatures Rise
Royal Air Force F-35 Jets Conduct First High North Air Policing Missions From Aircraft Carrier
Major UK Companies Join Government Cybersecurity Pledge Amid Rising Digital Threats
UK Sanctions Russian Operatives Linked to Chemical Weapons Programmes and Poisoning Cases
UK Government Expands Free Breakfast Clubs and Limits School Uniform Costs
UK Water Companies Face Tougher Penalties Under New Environmental Enforcement Rules
UK Universities Warn Funding Cuts Could Damage Skills Pipeline and Economic Growth
NHS Expands Artificial Intelligence Tools to Help Reduce Patient Waiting Lists
NHS Ombudsman Criticises Failures in End-of-Life Communication and Patient Care
NHS Launches Nationwide Vaccination Drive After Rise in Measles Cases
UK Government Introduces New Limits on Foreign-Linked Political Donations
Thames Water Creditors Advance £10 Billion Rescue Plan to Prevent Potential Public Ownership
Andy Burnham Prepares Labour Leadership Platform as Party Faces Post-Starmer Transition
UK Met Office Issues Heatwave Alerts for London and Southern England
Keir Starmer Blocks Earlier World Cup Kick-Off Time for England Match Against Mexico
NHS Digital Transformation and Media Consolidation Highlight UK Policy Priorities
UK Government Pushes Digital Trade Rules to Cut Export Costs for Businesses
Bank of England Plans Leverage Rule Changes to Support Government Bond Market
UK Police Operation Targets Organised Immigration Crime Networks With Hundreds of Arrests
Yvette Cooper Calls for Global AI Rules to Prevent Security Risks
NHS Begins Major AI Expansion Through £10 Billion Digital Investment Programme
UK Government Tightens Rules on Political Donations to Limit Foreign Influence
Keir Starmer Defends UK Defence Spending Plan at NATO Summit in Turkey
Comcast’s Sky Agrees £1.6 Billion Deal to Acquire ITV Media and Entertainment Division
Senior NHS Doctors Vote in Favour of Renewed Strike Action Over Pay Dispute
Andy Burnham Set to Succeed Keir Starmer as Labour Leadership Nominations Open
Microsoft Lays Off 4,800 Employees and Xbox Suffers the Hardest Blow
Deep Purple Has Released Its Best Album in Decades
Office for National Statistics Updates Historical Investment Data Review to Improve Accuracy
Department for Science, Innovation and Technology Highlights Economic Gains From Digital Inclusion
Debate Intensifies Over UK Defence Strategy and Domestic Security Priorities
Report Warns Full Transport Accessibility Could Add £176 Billion to UK Economy Annually
Medicines Regulator Approves First Targeted Treatment for Advanced Merkel Cell Skin Cancer
Government Commits £22 Million to Brighton Seafront Infrastructure Renewal and Transport Safety
National Security Bill Returns to House of Commons Amid Calls to Protect Humanitarian Work
Government Tightens Overseas Political Donation Rules to Strengthen Safeguards Against Foreign Influence
NHS Maternity Reform Expands Central Oversight After Critical National Review
Dover Border Warnings Highlight Post-Brexit Pressure on Cross-Channel Trade
Private Nuclear Consortium Advances £35 Billion Small Reactor Strategy in UK
UK Labour Leadership Signals Shift Toward Reindustrialisation and Regional Power
House of Lords Debates Rail Nationalisation Bill to Create Great British Railways
Scottish Affairs Committee Expands Inquiry Into SNP Financial Conduct
Evri Launches £1.2 Million Defamation Case Against BBC Over Panorama Investigation
Port of Dover Warns of Border Delays as EU Entry-Exit System Looms
Nigel Farage Referred to Standards Watchdog Over Alleged Undeclared Benefits
UK Government Faces Scrutiny Over Claimed AI Datacentre Investment After FOI Findings
UK and India Finalise Trade Agreement Rules Ahead of Mid-July Implementation
UK Government Establishes National Maternity Commissioner After Major Review of NHS Care Failures
×