London Daily

Focus on the big picture.
Saturday, Oct 31, 2026

Energy bills: Magistrate quits over force-fitting meter warrants

Energy bills: Magistrate quits over force-fitting meter warrants

A magistrate has said he quit after being left unable to check vulnerable people were being protected when energy firms sought warrants to force-fit prepayment meters.

Robin Cantrill-Fenwick said changes to the court system meant magistrates "were doing nothing more than rubber stamping" warrants.

He said the lack of scrutiny is putting vulnerable households at risk.

Ofgem has told suppliers to suspend force-fitting pay-as-you-go meters.

The energy regulator made the announcement after The Times exposed how debt agents for British Gas had broken into vulnerable people's homes to fit meters. Ofgem has also opened an investigation into British Gas.

Energy suppliers can apply to a court for a warrant to force-fit a prepayment meter for customers in arrears.

However, they are required to have exhausted all other options first and should not do so for vulnerable customers such as the elderly and those with young children.

Mr Cantrill-Fenwick, a former Justice of the Peace, told BBC Newsnight: "When I started, the energy companies would come to court and we would be able to question the applicant.

"We could establish whether there might be young children in the premises or people who were clinically vulnerable. We could, and would sometimes, decline a warrant."


But in 2019, a new online and telephone application system for magistrates came into force. And while the number of warrant applications jumped the number of refusals plunged.

In 2019, warrant applications reached 278,966 and 1,824 refusals were granted, according to the Ministry of Justice. In 2022, applications for warrants hit 367,140 and there were just 56 refusals.

"Over time the process changed. Rather than looking at individual applications, we would just get a list of addresses," said Mr Cantrill-Fenwick.

"The person applying on behalf of the energy company would read out a template statement saying 'we've done our job' and there was nothing we could do."

Household energy bills have soared in recent months, firstly as economies reopened following Covid shutdowns and then as Russia's war in Ukraine caused disruption to global supplies.

Higher energy prices have pushed up inflation which in the UK stood at 10.5% in December, close to a 40-year high.


Mr Cantrill-Fenwick said: "Energy companies are making far too many warrant applications when they should only be used very exceptionally."

Caroline Flint, former shadow energy secretary who now chairs the Committee on Fuel Poverty, said that while she would welcome a change in the law allowing forced installations: "I think the courts need to look to themselves on this as well."

She said: "From the reports that I've read, it does suggest that the information that is being given by the energy [firms] to the courts - which is to assure them that they have gone through the processes of trying to work with these families and showing due diligence - that due diligence hasn't been followed.

"I think there is a question about just how these warrants seem to be being waved through."

A spokesperson for the Judicial Office said: "Magistrates deal with cases based on the evidence and the relevant legislation. The only applications that are dealt with in bulk are ones that are uncontested.

"Individuals who wish to contest or challenge an application still have the opportunity to have their case considered by magistrates.

"If an application is contested, the warrant will not be granted by the magistrate and the magistrate will list the case for a contested hearing to determine whether or not it should be granted."

Mr Cantrill-Fenwick, who is a member of the Liberal Democrats, had been a magistrate for six years before stepping down in August.

"If you are a person who is in acute financial distress and a court is going to consider granting power to enter your home, you want to know that the court has given it serious consideration, and none of that is true anymore," he said.

"I simply got to a point, I just couldn't imagine going into a court and putting my signature to one of those warrants. We were doing nothing more than rubber stamping."


'I was so scared'


A few months ago, Sarah (not her real name), who has long-term health problems and mobility issues, woke up in bed to the sound of men's voices.

"It was just terrible, I was so scared," she told Newsnight. "I thought someone had broken in to take something. I went downstairs and there were two men in my living room and more outside."

The men were installing a prepayment meter on behalf of her energy company after she had fallen behind on her bills.

"Now even when the doors are locked, I don't feel like I'm safe," she said. "I just think someone else is going to come into my house. It feels like it was invaded."

Sarah wanted to be anonymous because she doesn't want her energy company to know who she is so Newsnight has not been able to put her claims to them. She is also ashamed about how much she is struggling financially.

"I can't work because of my health problems and it's getting harder and harder to pay bills," she said.

"A lot of people may be in a good position income wise, but life doesn't always come that way for some. We don't deserve to have strangers come into our homes."

Newsletter

Related Articles

0:00
0:00
Close
Department for Science, Innovation and Technology Prepares Enhanced Artificial Intelligence Safety and Cyber Defense Frameworks
United Kingdom Government Expands International Sanctions Framework Against Russian Shadow Fleet and Financial Enablers
Institute of Directors Reports Sharp Post-Budget Drop in Business Confidence Despite Long-Term Investment Intention Shifts
Chancellor John Healey Defends Sweeping Fiscal Adjustments and Household Support Packages Following Autumn Budget
Parliamentary Petitions Committee Schedules Major Legislative Debates on Special Educational Needs and Non-Stun Meat Labelling
Regional Devolution and Good Growth Fund Frameworks Reshape Local Government Funding Across English Regions
Loughborough University Economic Analysts Highlight Substantial Uncertainty Surrounding Public Sector Efficiency Savings
British Legal Sector Drives Sixty Billion Pounds in Annual Economic Output While Employing Over Half a Million Professionals
Law Society Welcomes New Better Regulation Executive While Pressing for Long-Term Legal Aid Funding Reform
Metropolitan Police and Security Services Heighten Operations Across London Ahead of Large-Scale Public Demonstrations
Bank of England Economists Scrutinize Corporate Tax Adjustments and Public Sector Borrowing Pressures
Chancellor John Healey Defends Autumn Budget Tax and Spending Allocations Following Intense Parliamentary Scrutiny
Department for Environment, Food and Rural Affairs Implements Strict Water Quality Monitoring Rules Following Severe Rainfall and Flooding
Welsh Government Unveils Comprehensive Regional Housing Strategy to Address Rural Affordability and Homelessness Pressures in Cardiff
Office for National Statistics Reports Slowing Consumer Price Inflation and Steady Retail Performance Across United Kingdom Markets
Northern Ireland First Minister Michelle O'Neill and Deputy First Minister Emma Little-Pengelly Advance Cross-Border Infrastructure Agreement in Belfast
Competition and Markets Authority Launches Formal Investigation Into Artificial Intelligence Partnerships Involving Major Technology Corporations
Scottish First Minister John Swinney Secures Cross-Party Support for Devolved Budget Framework and Renewable Energy Expansion
High Court Rules in Favor of Environmental Campaigners Over Department for Energy Security and Net Zero Licensing Procedures
National Health Service England Announces Major Digital Modernization and Artificial Intelligence Diagnostic Rollout Across Regional Trusts
Bank of England Monetary Policy Committee Signals Cautious Approach to Interest Rate Cuts Amid Persistent Wage Growth and Inflation Pressures
British Prime Minister Keir Starmer and Chancellor Rachel Reeves Outline Strategic Infrastructure Plans to Boost Regional Growth and Private Investment
Water pollution remains high despite £5bn investment
Regional Economic Divergence and Industrial Transformation
Technological Sovereignty and Regulatory Scrutiny
Fiscal Consolidation and Public Service Pressures
Automotive Industry Leadership Warns of Imminent Supply Chain Disruptions Following Recent European Trade Negotiations
High Court Delivers Landmark Ruling Affirming Strict Legal Protections for Corporate Data Privacy Against State Surveillance
Welsh First Minister Eluned Morgan Secures Additional Funding for Regional Transport Infrastructure and Rail Modernization
Scottish First Minister John Swinney Announces Major Green Energy Infrastructure Investment Package for Aberdeen
Department for Work and Pensions Proposes Sweeping Welfare Reforms to Incentivize Long-Term Unemployed Back into Work
Competition and Markets Authority Launches Formal Investigation into Artificial Intelligence Partnerships Involving Major Tech Giants
United Kingdom Foreign Secretary David Lammy Concludes High-Level Strategic Talks in Washington on Middle East Security
National Health Service England Unveils Emergency Winter Resilience Plan to Combat Projected Surge in Emergency Admissions
Bank of England Governor Andrew Bailey Signals Cautious Approach to Interest Rate Cuts Amid Persistent Inflation
British Chancellor Rachel Reeves Finalizes Corporate Tax Overhaul Ahead of Autumn Budget to Fund Public Services
Automotive Manufacturers Urge Government Action as High Energy Costs and Global Supply Chain Disruptions Threaten Production
Metropolitan Police Issue Formal Apology Following Inadvertent Release of Confidential Information During High-Profile Investigation
Scottish Finance Secretary Shona Robison Unveils Devolved Budget Highlighting Housing and Public Service Adjustments
Energy Regulator Office of Gas and Electricity Markets Prepares to Remove Household Gas Standing Charges Following Treasury Mandate
Treasury Confirms Reversal of Planned Cash Individual Savings Account Allowance Reduction Protecting Twenty Thousand Pound Limit
Office for Budget Responsibility Revisions Predict Moderate United Kingdom Economic Growth with Elevated Inflation Pressures
Chancellor John Healey Delivers First Autumn Budget in Parliament Highlighting Temporary Bank Surcharge and Cost-of-Living Support
Met Office Issues Extended Forecast Highlighting Stable High Pressure Weather Patterns Across the United Kingdom
Scottish Finance Secretary Shona Robison Outlines Changes to Tax Thresholds and Residential Property Levies in Edinburgh
Financial Markets and Government Bond Yields Remain Stable Following Muted Reaction to Autumn Budget Measures
Defence Committee Chair Tan Dhesi Criticizes Budget for Delaying Critical Defence Spending Decisions to Next Year
International Monetary Fund Forecasts United Kingdom Economic Growth at One Point Three Percent for Year
Office for Budget Responsibility Assesses Fiscal Headroom Reduced to Fifteen Billion Pounds Following Global Energy Shocks
Chancellor John Healey Delivers First Autumn Budget Introducing Household Energy Support and Bank Tax Hikes
×