London Daily

Focus on the big picture.
Saturday, Aug 02, 2025

Crises threaten UK monarchy's image 25 years after Diana's death

Crises threaten UK monarchy's image 25 years after Diana's death

The royal family's perceived botched response to Diana's death sparked a gradual and largely successful shift in its image management, but recent crises have renewed questions about that modernisation effort.

The death of the princess of Wales on Aug 31, 1997, prompted an outpouring of national grief that senior royals, including Queen Elizabeth II and her son Prince Charles, initially seemed out of step with.

There was eventually an acknowledgement missteps were made and that the family needed to turn the page on a damaging decade of divorces, family infighting and scandals that had dented their public standing.

A quarter-century on, the monarchy now has a far more nimble PR operation, adept at social media and rapid-response while still able to stage grand events like June's Platinum Jubilee celebrations with aplomb.

However, recent controversies -- notably Prince Andrew's links to billionaire paedophile Jeffrey Epstein, and Prince Harry and his wife Meghan Markle quitting frontline royal duties -- have cast doubts on the monarchy's remoulding.

"Diana's death is this whirlwind moment, which requires the monarchy to reorientate its public image, to embrace a more modern, expressive kind of celebrity image as a way of appealing to audiences," royal historian Ed Owens told AFP.

Noting "that story lives on through her sons", he sees particular peril in Harry's apparent estrangement, the queen's recent handling of scandal-tarred Andrew and heir Charles' looming reign.

"I think there are troubled times ahead," Owens predicted.

'Rehabilitated'


In the immediate aftermath of Diana's death, the queen and Charles, whose divorce from Diana had been finalised the previous year, remained for days at Balmoral Castle, their remote Scottish residence, making no public statements.

Fuelled by other missteps, a media-driven narrative took hold that the family were out of touch at a moment of national significance.

Royal commentators disagree on how fair this criticism was, noting the family's priorities were supporting William and Harry over the sudden loss of their mother as well as organising an elaborate funeral service.

Nonetheless, Buckingham Palace's press operation was gradually revamped, with more PR-savvy people brought in.

Robert Hardman, author of this year's "Queen of Our Times: The Life of Elizabeth II", argued it was a measured "evolution" as the 24-hour news cycle ramped up and then social media arrived.

"Monarchy is not like a brand of cereal, it doesn't relaunch," he cautioned.

"It changes slowly, imperceptibly, but firmly for a reason (and) there was definitely a sense in those years that things needed to change. But you don't suddenly tear the whole thing up."

The shift offered a more "human" image of the queen, who had been reported as being more concerned about her dogs and horses than her subjects.

Charles, mocked as haughty and stiff, underwent an expensive image makeover, according to royal insiders.

William and Harry were key, emerging as Diana-esque "princes of feeling" supported by their father, said Owens.

"His image is very carefully rehabilitated around this idea that he is a loving father to two sons both touched by this tragedy of their mother's death," he added.

'Great mistake'


Hardman said today, instead of a past palace strategy to "stick our heads down and see how this pans out", it generally responds swiftly -- and assertively -- to unfolding controversies.

He pointed to its deftly-deployed line last year that "recollections may vary" following sensational claims from Meghan and Harry that she faced racism within the family.

But for other royal observers, the couple's 2020 departure to America -- dubbed "Megxit" -- requires more than damage-limitation PR, with Harry leaving "a huge hole" in the institution, Owens said.

"Meghan also embodied some of the virtues that Diana had sought to project as well, in terms of emotion and being in touch... with the lives of people in the developing world," he noted.

Meanwhile, the queen's response to the scandal that has engulfed Andrew -- rumoured to be her favourite son -- has echoes of Diana-era errors, with Owens branding it the 96-year-old's "great mistake" of recent decades.

In February, Andrew settled a sexual abuse lawsuit in the US with an Epstein victim. A month later the queen drew widespread criticism after letting him accompany her to a very public thanksgiving service for late husband Prince Philip.

"The Andrew debacle would suggest that the queen possibly hasn't learned from the late 1990s as well as she might have done," said Owens.

"She should've been more responsive to public opinion in keeping Andrew out."

The royal historian sees plenty of similar "pitfalls" ahead in the imminent reign of Charles, who has faced several scandals over fundraising for his charities in addition to longstanding concerns over political interventions.

In contrast to the queen, Charles lacks "subtlety" said Owens. "So you've got problems here."

Newsletter

Related Articles

0:00
0:00
Close
Trump Threatens Canada with Tariffs Over Palestinian State Recognition
Trump Deploys Nuclear Submarines After Threats from Former Russian President Medvedev
Trump Sues Murdoch in “Heavyweight Bout”: Lawsuit Over Alleged Epstein Letter Sets Stage for Courtroom Showdown
Germany Enters Fiscal Crisis as Cabinet Approves €174 Billion in New Debt
Trump Administration Finalizes Broad Tariff Increases on Global Trade Partners
J.K. Rowling Limits Public Engagements Citing Safety Fears
JD.com Launches €2.2 Billion Bid for German Electronics Retailer Ceconomy
Azerbaijan Proceeds with Plan to Legalise Casinos on Artificial Islands
Former Judge Charged After Drunk Driving Crash Kills Comedian in Brazil
Jeff Bezos hasn’t paid a dollar in taxes for decades. He makes billions and pays $0 in taxes, LEGALLY
China Increases Use of Exit Bans Amid Rising U.S. Tensions
IMF Upgrades Global Growth Forecast as Weaker Dollar Supports Outlook
Procter & Gamble to Raise U.S. Prices to Offset One‑Billion‑Dollar Tariff Cost
House Republicans Move to Defund OECD Over Global Tax Dispute
Botswana Seeks Controlling Stake in De Beers as Anglo American Prepares Exit
Trump Administration Proposes Repeal of Obama‑Era Endangerment Finding, Dismantling Regulatory Basis for CO₂ Emissions Limits
France Opens Criminal Investigation into X Over Algorithm Manipulation Allegations
A family has been arrested in the UK for displaying the British flag
Mel Gibson refuses to work with Robert De Niro, saying, "Keep that woke clown away from me."
Trump Steamrolls EU in Landmark Trade Win: US–EU Trade Deal Imposes 15% Tariff on European Imports
ChatGPT CEO Sam Altman says people share personal info with ChatGPT but don’t know chats can be used as court evidence in legal cases.
The British propaganda channel BBC News lies again.
Deputy attorney general's second day of meeting with Ghislaine Maxwell has concluded
Controversial March in Switzerland Features Men Dressed in Nazi Uniforms
Politics is a good business: Barack Obama’s Reported Net Worth Growth, 1990–2025
Thai Civilian Death Toll Rises to 12 in Cambodian Cross-Border Attacks
TSUNAMI: Trump Just Crossed the Rubicon—And There’s No Turning Back
Over 120 Criminal Cases Dismissed in Boston Amid Public Defender Shortage
UN's Top Court Declares Environmental Protection a Legal Obligation Under International Law
"Crazy Thing": OpenAI's Sam Altman Warns Of AI Voice Fraud Crisis In Banking
The Podcaster Who Accidentally Revealed He Earns Over $10 Million a Year
Trump Announces $550 Billion Japanese Investment and New Trade Agreements with Indonesia and the Philippines
US Treasury Secretary Calls for Institutional Review of Federal Reserve Amid AI‑Driven Growth Expectations
UK Government Considers Dropping Demand for Apple Encryption Backdoor
Severe Flooding in South Korea Claims Lives Amid Ongoing Rescue Operations
Japanese Man Discovers Family Connection Through DNA Testing After Decades of Separation
Russia Signals Openness to Ukraine Peace Talks Amid Escalating Drone Warfare
Switzerland Implements Ban on Mammography Screening
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
Pogacar Extends Dominance with Stage Fifteen Triumph at Tour de France
CEO Resigns Amid Controversy Over Relationship with HR Executive
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
NVIDIA Achieves $4 Trillion Valuation Amid AI Demand
US Revokes Visas of Brazilian Corrupted Judges Amid Fake Bolsonaro Investigation
U.S. Congress Approves Rescissions Act Cutting Federal Funding for NPR and PBS
North Korea Restricts Foreign Tourist Access to New Seaside Resort
Brazil's Supreme Court Imposes Radical Restrictions on Former President Bolsonaro
Centrist Criticism of von der Leyen Resurfaces as she Survives EU Confidence Vote
Judge Criticizes DOJ Over Secrecy in Dropping Charges Against Gang Leader
Apple Closes $16.5 Billion Tax Dispute With Ireland
×