London Daily

Focus on the big picture.
Tuesday, Mar 11, 2025

Cost of living: Man gives £10,000 to charity after seeing woman’s story on the BBC

Cost of living: Man gives £10,000 to charity after seeing woman’s story on the BBC

Anne Vivian-Smith used to be well and work full time. She and her partner were earning good money and able to afford their own home and car.

But several years ago, Anne started to get ill with a neurodegenerative autoimmune disorder. Within two years, she ended up in a wheelchair and her partner became her carer. They both lost their careers.

The couple went from earning £40,000 each a year to £20,000 and receiving disability benefits.

Two weeks ago, we told her story as part of our cost-of-living coverage. And now, one reader has donated £10,000 to an energy charity to help Anne and others struggling with bills. Here's their story.


Equipment, costs and obsessive worry


Anne uses ceiling-track hoists, a powered wheelchair and a motorised door. They all require charging and use up a lot of energy. So with energy prices rising, Anne's bills have gone from £84 a month to £259.

Her energy usage can never go down to the same level that a non-disabled person's can because her machines are vital. "I can't switch them off, not like other people," she said.

But cuts have to be made, so Anne and her partner are no longer able to put the heating on. "Every day I'm cold, every day I'm stuck in a damp house. Every day I worry about putting the kettle on," she said.

"Everything is so expensive. My smart meter is a blessing and curse because I become obsessed with it. Every time I turn the shower on it's £3.18."

John felt inspired when he saw Anne's story on the BBC


When John Pluck saw Anne sharing her story he felt compelled to help her.

"Anne's bravery to tell her story started all of this off. Her situation really opened my eyes, she said she had to decide whether she could use her wheelchair or eat.

"I haven't seen something that's moved me like that for years, so I contacted the BBC straight away. I wanted to look after her energy bills for the next year."


'I need money - but not as much as others'


However, when Anne was offered John's donation, she refused it. Anne explained to me that despite her situation, other people are in much worse positions.

"I've done some volunteer work at food banks and homeless projects. I've met people, where the most they've eaten in a fortnight is half a Danish and a cup of tea.

"It makes me look at my life. Despite it being difficult, I have a roof over my head and food in my fridge. I know very well how much pain other people are going through and so I wanted to help others."

Reflecting on Anne's viewpoint, John said: "I think it says everything about the person she is. She is in such a difficult spot but she's adamant that I look after other people. She puts other people first - it says what a selfless person she is."

Anne asked John to donate the money he wanted to give to her to National Energy Action, a fuel poverty charity, instead. It aims to eradicate fuel poverty and pushes for better investment in energy efficiency to help those who are poor or vulnerable.

John, who is a divisional director at an international insurance broker, donated £10,000 plus £2,500 in Gift Aid, and says he wants to donate at least £5,000 a year to the charity.

Adam Scorer, chief executive at the charity said: "We are hugely grateful to John for such a generous donation. The average annual energy bill has more than doubled in a year and 6.7 million people like Anne are in fuel poverty.

"With the support of people like John, people can keep their homes comfortably warm and safe."

Anne told me how pleased she was that telling her story had made an impact.

"Nobody can stop me grinning because it's amazing and I can't express my gratitude to John.

"It's awesome and hopefully it will go on to help people in very difficult positions."

Newsletter

Related Articles

0:00
0:00
Close
Mark Carney Chosen as Head of Canada's Liberal Party, Poised to Assume Role of Prime Minister
Russia Kicks Out British Diplomats in Escalated Tensions
Significant Rescue Effort in Progress Following Collision Between Tanker and Cargo Ship in the North Sea
Pope Francis Exhibits Signs of Recovery, Yet Remains Hospitalized
Report of Radioactive Coolant Leak at Europe’s Largest Nuclear Reactor
Trump Administration Launches Self-Deportation App for Undocumented Immigrants
Syria Wraps Up Military Campaign Amid Extensive Violence and Large-Scale Executions
Trump Remarks on the Arrest of a Pro-Palestinian Student at Columbia University
Former Labour MP Mike Amesbury to Resign Following Assault Conviction
Chancellor Rachel Reeves Prepares for Spring Statement Amid Economic Challenges
Home Secretary Denies Public Inquiry into Sir David Amess's Murder
UK Energy Bills to Increase by 80 Pence to Support Discounts for Households Near Pylons
Russian Teacher Under Investigation After Explicit Content Incident in Classroom
Poland Plans Comprehensive Military Training for All Adult Males Amid Enhanced Defense Initiatives
Lithuania Withdraws from Cluster Munitions Convention Amid Security Concerns
Escalating Vandalism Targets Tesla Amid Political Controversies
Former Security Adviser Cautions That UK Troop Presence in Ukraine May Last for Years
Demonstrations Break Out as Individual Ascends Big Ben Carrying Palestinian Flag
Reform UK MP Rupert Lowe Suspended Amid Allegations of Violence and Bullying
Private spacecraft Athena has successfully landed close to the Moon's south pole.
Trump Administration Unveils Gold Card Visa Program Exempting Foreign Assets from U.S. Taxation
Trump Holds White House Summit for Cryptocurrency Leaders Amid Financial Scandals
Ukraine's Foreign Minister Highlights the Importance of the US in Attaining Peace
Trump Discovers Negotiating with Russia More Manageable than with Ukraine During Ongoing Conflict
Google Eliminates Women's History Month and Various Cultural Celebrations from Calendar App
Pope Francis Offers Thanks Despite Continuing Health Issues
King Charles III Reveals Curated Playlist on Apple Music in Anticipation of Commonwealth Day.
Disney's Biggest Cruise Ship Set to Debut in Singapore
Pamela Bach-Hasselhoff, the former 'Baywatch' star, tragically took her own life at the age of 62.
NYPD Detective Encounters Criticism for Viral Music Video Appearance
Trinity College Dublin Honors Eavan Boland by Naming a Building After Her, Signifying a Landmark Achievement
Ex-UK Ambassador Cautions Against a Significant Change in US-UK Relations.
UK Government Confirms Prohibition on Issuing New North Sea Drilling Licences During Shift to Clean Energy
Macron Cautions Against Growing Russian Aggression as U.S. Support for Ukraine Evolves
Trump Offers Short-Term Tariff Waiver to Automakers During Trade Strains
Tesla's UK Sales Increase Despite a Wider European Decline and CEO's Political Engagement
Court Rejects Elon Musk's Request to Block OpenAI's Shift to For-Profit, Accelerates Trial Schedule
Global Scam Operation Takes Advantage of Phony Celebrity Promotions to Swindle Thousands
Assurances from Barclays Chairman Postponed Investigation into CEO's Connections with Jeffrey Epstein
Bank of England Cautions of 'Significant' Risk to UK Economy Due to US Trade Policies
Trump Emphasizes Peace Initiatives and Trade Strategies in Recent Address to Congress
US Administration Dismisses Gaza Reconstruction Plan Proposed by Arab Leaders
Historic Surge in Americans Seeking UK Citizenship Following Trump's Re-election
EU Member States Endorse Gradual Rollout of Entry/Exit System
President Trump Indicates Willingness to Restore U.S.-Ukraine Relations Following Recent Strains
Macron Calls on Europe to Bolster Defense in the Face of Russian Threats and Possible U.S. Withdrawal
Heartbreaking Passing of 20-Year-Old American Bodybuilder Sparks Health Worries
Russia Announces Finalization of Passport Distribution in Occupied Areas of Ukraine.
Macron Contemplates Joint Trip to Washington with Zelensky and the Prime Minister of the UK.
Bank of England Warns of Impacts from U.S. Tariffs on UK Consumers
×