London Daily

Focus on the big picture.
Thursday, Jun 11, 2026

Coronavirus forces London tourist guides to adapt

Coronavirus forces London tourist guides to adapt

London's tourist guides are resuming their work slowly as lockdown restrictions are eased, and adapting to new health and safety rules to curb the spread of the virus.

"I don't know if you're aware, but we're living through a pandemic right now," says Joel Robinson with a smile as he introduces his Jack the Ripper tour in London's East End.

Robinson, a trained actor and history buff who works for the tourist company London With A Local, goes on to explain social distancing best practice to his nine clients.

A man takes pictures on Tower Bridge from the near empty top of an open top tourist tour bus in central London on August 24, 2020. (AFP/Tolga Akmen)

Although he doesn't wear them himself, he advises the tourists to wear masks and gloves before they set off through the once-gloomy alleyways of Victorian-era London.

Down darkened side streets and past shiny new buildings, Robinson recounts the tale of the still unidentified serial killer of five women who stalked the streets of Whitechapel in 1888.

London's tourist guides are resuming their work slowly as lockdown restrictions are eased, and adapting to new health and safety rules to curb the spread of the virus.

Numbers are currently limited but it's the background of the clients that has changed the most.

Where before Robinson and walking guides like him played mainly to foreign tourists, now customers are mainly British.

Dwindling numbers of overseas clients are largely down to quarantine measures imposed by the British government on foreign visitors.

"We have far more Britons than we had," said Olivia Calvert, one of Robinson's colleagues. "It's a huge shift. They're expecting something else, something different."

Among the home-grown tourists traipsing around the Ripper's old haunts are Anne and Nick Garner, a couple in their fifties from near Manchester, in northwest England.

"We would have been abroad but we decided to come to London," said Anne Garner after her insight into the bloodthirsty past of the city's East End.

Getting creative


The 90-minute Jack the Ripper tour is one of London's most popular, alongside the Harry Potter tour and another visiting the sex, drugs and rock 'n' roll hotspots of Soho.

"The British already know London's famous monuments, so they expect something else," said Calvert.

Antony Robbins is an independent guide affiliated to the Guild of Tourist Guides, the national professional association for Blue Badge Tourist Guides across the country.

Lack of demand has meant he has had to abandon his walks from Westminster to Buckingham Palace.

This week, he led his first "fooding" tour, taking a young woman and her mother to several restaurants and high-end patisseries in the British capital.

"We're changing the way we work because we have to," he said. "We need to be more creative."

Although some guides have been able to go back to work, many tourism professionals -- particularly freelancers not linked to major attractions -- are finding it hard.

Only six staff at London With A Local have returned to work and the number of weekly guided tours has been cut by half.

And predictions for the coming months don't make easy reading.

Loss of income


The World Travel & Tourism Council said this week that Britain's economy will lose about £22 billion ($29 billion, 24 billion euros) this year because of the outbreak.

British tourism promotion body VisitBritain also forecast that the number of foreign tourists will plummet by 73 percent in 2020, to 11 million people -- a drop largely blamed on grounded aircraft and travel restrictions.

In London, guides in particular are worried about the lack of American visitors, who have a culture of tipping well, but who are also currently subject to quarantine restrictions.

Some 85 percent of tourist spending in the British capital is by foreigners, putting nearly three million jobs in the UK supported by travel and tourism at risk, the WTTC said.

At London With A Local, tours in Spanish have not restarted -- unsurprisingly, as arrivals to the UK from Spain have since July been required to self-quarantine.

The numbers don't lie when Pepe Martinez, an independent guide and blue badge holder, compares this year with last.

"June is one of the biggest months. I did 46 visits last year. This year, I've only done eight. Six of those have been online," he said.

Newsletter

Related Articles

0:00
0:00
Close
University College London Study Links Physical Punishment to Higher Risk of Bullying
East Midlands Railway Unveils First Refurbished Train in £60 Million Modernization Programme
RNLI Issues National Water Safety Appeal Ahead of Expected Heatwave
Climate Change Raises Subsidence Risks for Millions of Homes Across Southeast England
Manchester Advances Plans for Underground Piccadilly Station With £1 Million Funding Commitment
Anti-Immigration Violence Continues in Belfast Amid Heightened Security Concerns
UK Law Locks Great British Railways Into Public Ownership
Office for National Statistics Adopts Supermarket Checkout Data for Inflation Measurement
Applied Atomics Launches With $500 Million Space Infrastructure Order Book
BYD Plans Nationwide Rollout of Ultra-Fast EV Charging Network
UK House Prices Unexpectedly Fall in May
CBI Warns UK Growth Is Becoming Increasingly Dependent on Public Spending
Makerfield By-Election Fuels Speculation Over Labour’s Future Leadership
Britain Declines to Join EU SAFE Defence Fund
UK Unveils 2040 Emissions Target Despite Strong Political Opposition
Government Orders Full Review of Palantir’s NHS Data Contract
UK Borrowing Costs Climb as Markets Price in Further Bank of England Rate Rises
Resident Doctors Confirm Five-Day NHS Strike Across England
Violent Anti-Immigrant Riots in Belfast Spark Political and Diplomatic Tensions
United Kingdom Sees Recovery in Horizon Europe Research Funding Share to 9.3 Percent
UK Inflation Holds at 2.8 Percent as Office for Budget Responsibility Flags Persistent Price Pressures
United Kingdom Launches National Anti-Fraud Framework to Combat Rising Pension Scam Losses
United Kingdom Expands Sanctions on Israeli Groups While Funding Palestinian Authority Salaries and Gaza Mine Clearance
United Kingdom Issues Three-Month Ultimatum to Major Technology Firms Over Child Online Safety Controls
United Kingdom Government Moves Toward Blanket Social Media Ban for Children Under Sixteen
Widespread Anti-Immigration Rioting Erupts Across Belfast After Knife Attack Linked to Asylum Seeker
Farmers Warn of Crop Losses Following Months of Unseasonal Rainfall
Civil Aviation Authority Launches Review of Regional Airport Operations
Met Office Issues Heat-Health Alert Across Parts of England
National Grid Introduces New Measures to Protect Winter Energy Supply
Northern England Rail Upgrades Receive Additional Government Funding
Wales Advances Green Hydrogen Strategy to Decarbonize Heavy Industry
UK Expands Recruitment Incentives to Address Shortage of STEM Teachers
High Court Opens Door to Climate Liability Claims Against Major Industrial Emitters
Police Service of Northern Ireland Investigates Major Personnel Data Breach
Defense Ministry Overhauls Procurement System to Accelerate AUKUS Submarine Program
Net Migration Remains Above Government Expectations, New Data Shows
UK and Scottish Governments Agree Framework for Expanded North Sea Wind Development
UK Treasury Launches New Tax Incentives to Boost AI and Semiconductor Investment
Bank of England Signals Continued Caution on Interest Rate Cuts
UK Unveils £10 Billion NHS Digital Modernization Plan Centered on AI Integration
Nebius Opens Major Robotics and Physical AI Laboratory in London
Bank of England Data Shows Strong Rise in New Mortgage Approvals
Network Rail Completes Landmark Upgrade of Severn Tunnel Rail Infrastructure
East West Rail Passenger Services Between Oxford and Milton Keynes Set for December Launch
GlaxoSmithKline Reportedly Pursues £7 Billion Acquisition of US Cancer Drug Developer Nuvalent
Bank of England Signals Interest Rates Likely to Remain Unchanged Despite Energy Market Risks
NHS Trusts Launch Job-Cutting Programmes as Financial Pressures Intensify Across England
More Than 130 Labour MPs Urge Ban on Trade With Israeli Settlements
Keir Starmer Orders Technology Firms to Introduce Smartphone Nudity Controls for Under-18s
×