London Daily

Focus on the big picture.
Wednesday, Feb 25, 2026

Coronavirus forces London tourist guides to adapt

Coronavirus forces London tourist guides to adapt

London's tourist guides are resuming their work slowly as lockdown restrictions are eased, and adapting to new health and safety rules to curb the spread of the virus.

"I don't know if you're aware, but we're living through a pandemic right now," says Joel Robinson with a smile as he introduces his Jack the Ripper tour in London's East End.

Robinson, a trained actor and history buff who works for the tourist company London With A Local, goes on to explain social distancing best practice to his nine clients.

A man takes pictures on Tower Bridge from the near empty top of an open top tourist tour bus in central London on August 24, 2020. (AFP/Tolga Akmen)

Although he doesn't wear them himself, he advises the tourists to wear masks and gloves before they set off through the once-gloomy alleyways of Victorian-era London.

Down darkened side streets and past shiny new buildings, Robinson recounts the tale of the still unidentified serial killer of five women who stalked the streets of Whitechapel in 1888.

London's tourist guides are resuming their work slowly as lockdown restrictions are eased, and adapting to new health and safety rules to curb the spread of the virus.

Numbers are currently limited but it's the background of the clients that has changed the most.

Where before Robinson and walking guides like him played mainly to foreign tourists, now customers are mainly British.

Dwindling numbers of overseas clients are largely down to quarantine measures imposed by the British government on foreign visitors.

"We have far more Britons than we had," said Olivia Calvert, one of Robinson's colleagues. "It's a huge shift. They're expecting something else, something different."

Among the home-grown tourists traipsing around the Ripper's old haunts are Anne and Nick Garner, a couple in their fifties from near Manchester, in northwest England.

"We would have been abroad but we decided to come to London," said Anne Garner after her insight into the bloodthirsty past of the city's East End.

Getting creative


The 90-minute Jack the Ripper tour is one of London's most popular, alongside the Harry Potter tour and another visiting the sex, drugs and rock 'n' roll hotspots of Soho.

"The British already know London's famous monuments, so they expect something else," said Calvert.

Antony Robbins is an independent guide affiliated to the Guild of Tourist Guides, the national professional association for Blue Badge Tourist Guides across the country.

Lack of demand has meant he has had to abandon his walks from Westminster to Buckingham Palace.

This week, he led his first "fooding" tour, taking a young woman and her mother to several restaurants and high-end patisseries in the British capital.

"We're changing the way we work because we have to," he said. "We need to be more creative."

Although some guides have been able to go back to work, many tourism professionals -- particularly freelancers not linked to major attractions -- are finding it hard.

Only six staff at London With A Local have returned to work and the number of weekly guided tours has been cut by half.

And predictions for the coming months don't make easy reading.

Loss of income


The World Travel & Tourism Council said this week that Britain's economy will lose about £22 billion ($29 billion, 24 billion euros) this year because of the outbreak.

British tourism promotion body VisitBritain also forecast that the number of foreign tourists will plummet by 73 percent in 2020, to 11 million people -- a drop largely blamed on grounded aircraft and travel restrictions.

In London, guides in particular are worried about the lack of American visitors, who have a culture of tipping well, but who are also currently subject to quarantine restrictions.

Some 85 percent of tourist spending in the British capital is by foreigners, putting nearly three million jobs in the UK supported by travel and tourism at risk, the WTTC said.

At London With A Local, tours in Spanish have not restarted -- unsurprisingly, as arrivals to the UK from Spain have since July been required to self-quarantine.

The numbers don't lie when Pepe Martinez, an independent guide and blue badge holder, compares this year with last.

"June is one of the biggest months. I did 46 visits last year. This year, I've only done eight. Six of those have been online," he said.

Newsletter

Related Articles

0:00
0:00
Close
Lord Mandelson Condemns Arrest as Driven by ‘Baseless Suggestion’ He Would Flee Abroad
Former UK Ambassador Released on Bail Following Arrest in Epstein-Linked Investigation
UK Parliament Orders Release of Former Prince Andrew’s Government Vetting Files
Reddit Fined £14 Million by UK Regulator Over Failures in Age Verification Controls
UK Moves to Tighten Regulation of Netflix, Disney+ and Prime Video Under New Media Rules
British Woman Who Reported Rape in Hong Kong Faces Possible Prosecution
'Christianity is the religion that has made this country great.'
Man Receives Parking Ticket 38 Years After Offense: ‘City Officials Said It’s Legitimate’
Woman Receives Gift Card for Christmas – Discovers It Is ‘Worth’ 63,000,000,000,000,000 Pounds
UK Sanctions New Zealand Insurer Maritime Mutual Following Allegations Over Russian Oil Cover
Reform MP Danny Kruger Condemns UK’s ‘Unregulated Sexual Economy’ in Call for Tougher Controls
The Show Must Go On: Prince William and Kate Middleton Shine at the BAFTAs Amid Andrew’s Arrest
UK Sanctions Russian ‘Illicit Oil Traders’ After Email Blunder Exposes Sanctions Evasion Network
Russia Amplifies Baseless Claims That UK and France Plan to Arm Ukraine with Nuclear Weapons
UK Imposes Sanctions on Two Georgian Television Channels Over Alleged Russian Disinformation
United States National Parks See Noticeable Drop in Visitors from Canada, U.K. and Australia
UK, Australia, Canada and New Zealand Escalate Sanctions on Russia as Ukraine War Marks Four Years
I Gave Andrew a Nude Massage Inside Buckingham Palace
UK Economy Faces Acute Strain as Trump’s Global Tariff Reshapes Trade Landscape
UK Signals Retaliation Is Possible as New US Tariff Policy Threatens Trade Stability
British Police Arrest Former Ambassador Peter Mandelson in Epstein-Related Misconduct Probe
Australia Officially Supports Proposal to Remove Andrew Mountbatten-Windsor from Royal Succession
Victorian Premier Jacinta Allan remains silent on ISIS brides' resettlement plans in Melbourne
Former UK Ambassador Peter Mandelson Arrested in Connection with Jeffrey Epstein
Jacob Rees Mogg afraid to talk about Peter Mandelson arrest on “suspicion of misconduct in a public office” (Pedophilia, corruption, etc.)
United Nations Calls for Global Action Against Disinformation and Hate Speech Online
Tucker Carlson warns of an inevitable clash in Western societies over mass migration
President Trump warns countries against abandoning recent trade deals with the US
Diverging Polls Show Mixed Signals on UK Economic Revival as Confidence Remains Fragile
Spotify Expands AI-Driven ‘Prompted Playlists’ Feature to the United Kingdom and Other Markets
Greens and Reform UK Surge in Manchester By-Election, Threatening Labour’s Historic Stronghold
UK Businesses Push for Closer European Trade Links Amid Renewed US Tariff Uncertainty
Deloitte Global Overhaul Sparks Leadership Contest in the United Kingdom
University of Kentucky and Microsoft to Showcase Campus-Wide AI Innovation
UK Food System Faces Acute Vulnerability to Shocks, Experts Warn
Reform UK’s Proposed ICE-Style Deportation Scheme Triggers Sharp Backlash
U.S. Global Tariff Push Leaves Britain, Australia and Others Facing Higher Costs and Trade Strain
UK Police Officers Guarded 2010 Epstein Dinner Attended by Prince Andrew, Reports Say
US Trade Representative Affirms Commitment to Existing Tariff Agreements with UK and Other Partners
Activists at the Louvre hung a framed Reuters photograph of Andrew Mountbatten-Windsor slumped in the back of a car leaving a police station on the day of his arrest
The royal biographer said that he expected the police to 'look at the money trail' - including Sarah Ferguson borrowing money from Epstein
A Protestor screams in NYC: “Bill Gates is on the Epstein’s List…”
FBI and Secret Service Hold Press Conference After Shooting Incident at Mar-a-Lago
Mark Zuckerberg Testifies in Trial Over Social Media's Impact on Children's Mental Health
Maggie Oliver exposes Keir Starmer using letters to close child rapists investigations
Kouri Richie's wrote a children’s book to help her sons grieve the death of their father. Now she’ll stand trial for his murder
New York Braces for Major Snowstorm With Up to 18 Inches Forecast and Blizzard Warnings Issued
Mexican Military Kills CJNG Leader Nemesio Oseguera Cervantes as Violence Erupts Across Jalisco
Metropolitan Police Deploys Palantir-Powered AI to Flag Potential Officer Misconduct
UK Parliament Rebukes Police Over Ban on Israeli Football Fans
×