London Daily

Focus on the big picture.
Thursday, Dec 25, 2025

Children feeling ‘hungry’ and ‘unsafe’ during 16-hour queues at Dover

Children feeling ‘hungry’ and ‘unsafe’ during 16-hour queues at Dover

Schoolchildren are trapped on coaches and have no access to running water, according to one mother

Schoolchildren have been forced to wait for 16 hours at the Port of Dover with supplies of food and water running low.

One mother said her 13-year-old son had been in the same position since 7.30pm on Saturday and was ‘starving’, having only been offered a KitKat at midnight.

Gillian Charlton, 43, said that her son’s group, who are due to go skiing in Italy, had no access to free running water and were only allowed to get off their coach to use a Portaloo.

“It’s shambolic,” she told The Sun.

“I don’t think they have access to running water and can’t get off - only to use the Portaloo.

“They were given a KitKat at midnight.


“Children are feeling unsafe. They are all starving.”

Extra ferries were run overnight on Saturday to help try and clear the backlog but customers were still facing long queues on Sunday.

A spokesman for the port said: “P&O have some coaches waiting at the cruise terminal and DFDS have some at service stations in Kent.

“Once coaches are processed in an operator’s lane, more are being sent to the port. Currently, the estimated total time is six to eight hours dwell time.”


 P&O Ferries apologised to customers on Sunday, saying some will face waits of four to five hours.

It is thought a higher-than-expected number of coaches as well as slow border processing is to blame for the delays.

More than 300 coaches departed from Dover on Saturday.

Coaches take longer to process than cars because each person has to go through border checks individually.

Officials said ferry companies had received 15 per cent more coach bookings over the Easter holidays than expected, the BBC reported.

The port previously declared a critical incident and said the delays were “due to lengthy French border processes and sheer volume”.

Meanwhile, Home Secretary Suella Braverman has rejected suggestions that Brexit could be the cause of delays.


Ms Braverman told Sophy Ridge On Sunday on Sky News that it would not be fair to view the delays as “an adverse effect of Brexit”.

She said: “What I would say is at acute times when there is a lot of pressure crossing the Channel, whether that’s on the tunnel or ferries, then I think that there’s always going to be a back-up and I just urge everybody to be a bit patient while the ferry companies work their way through the backlog.”

She also downplayed any fears that delays at Dover could become a regular occurrence that risks ruining school holiday plans.

She suggested that in general “things have been operating very smoothly at the border”.

Speaking on the BBC’s Sunday With Laura Kuenssberg programme, she added: “I don’t think this is the state of affairs to go forward.

“I think we have got a particular combination of factors that have occurred at this point in time.

“This will ease. I ask everybody to check their journey times carefully, but it is a busy time of year.”

On Saturday, passenger Rosie Pearson described the travel scenes in Dover as “carnage” as she was stuck for 16 hours with her husband and two teenagers.

Ms Pearson, 50, is an environmental campaigner from Essex and was travelling to Val d’Isere in the French Alps on an overnight bus.

Shadow levelling up secretary Lisa Nandy said “a range of factors” have caused the delays, but she claimed the Government had not planned for what was going to happen post-Brexit.

She told Sophy Ridge On Sunday that ministers had “known for a very long time that they needed to make sure that there were resources in place to deal with additional paperwork checks”.

She added: “The point is not whether we left the European Union or not. The point was that we left with a Government that made big promises and once again didn’t deliver.

“I really feel for the families that are trying to get away for a Easter break, people who have been caught up in this chaos, people whose livelihoods are threatened.

“It didn’t need to be this way.

“If the Government got a grip, got down to brass tacks and started doing their actual job, all these things could be avoided.”

Newsletter

Related Articles

0:00
0:00
Close
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
Ex-ICC Prosecutor Alleges UK Threatened to Withdraw Funding Over Netanyahu Arrest Warrant Bid
UK Disciplinary Tribunal Clears Carter-Ruck Lawyer of Misconduct in OneCoin Case
‘Pink Ladies’ Emerge as Prominent Face of UK Anti-Immigration Protests
Nigel Farage Says Reform UK Has Become Britain’s Largest Party as Labour Membership Falls Sharply
Google DeepMind and UK Government Launch First Automated AI Lab to Accelerate Scientific Discovery
UK Economy Falters Ahead of Budget as Growth Contracts and Confidence Wanes
Australia Approves Increased Foreign Stake in Strategic Defence Shipbuilder
×