London Daily

Focus on the big picture.
Wednesday, Jun 10, 2026

5,000 people hit by Heathrow flight cancellations

5,000 people hit by Heathrow flight cancellations

Around 30 flights carrying up to 5,000 passengers have been cancelled at Heathrow Airport due to technical issues affecting baggage.

The airport asked airlines to cut 10% of flights from schedules across terminals two and three on Monday.

It comes after problems at baggage reclaim areas, with images of luggage being piled up high emerging last week.

Elsewhere, EasyJet announced plans to cut 7% of its 160,000 flights scheduled between July and September.

The move came after Gatwick, EasyJet's main airport, said it will reduce the number of flights taking off from its airport during the peak summer season because of staff shortages.

Tens of thousands of passengers have been hit by airport disruption and flight cancellations in recent weeks.

The BBC understands some airlines might be able to combine flights at Heathrow meaning some passengers will not have their journeys postponed.

Heathrow said cutting the number of flights would "minimise" the impact of the technical issues affecting baggage systems.

"We apologise unreservedly for the disruption passengers have faced over the course of this weekend," the company said.

British Airways, which operates from terminals three and five, told the BBC it had made a "small number of cancellations" as a result of the airport's request.

It understood BA will be able to re-accommodate the vast majority of customers onto new flights.

Hundreds of flights across the UK were cancelled during the week of the Platinum Jubilee and half-term holidays, and concerns have been raised of further travel woes during the summer.

The disruption has been caused by several factors, but staff shortages has left the aviation industry struggling to cope with resurgent demand.


As well as Gatwick, EasyJet also confirmed there would be flight cancellations at other airports across the airline's network including Amsterdam's Schiphol hub but it has not yet worked out a precise number.

Last week, Schiphol said it would cap the number of passengers allowed at the airport over summer, leading to a 16% fall in planned flights.

EasyJet said customers would be given advance notice and the potential to rebook onto alternative flights. It added many would be able to rebook on the same day they had originally planned to travel.

It said in recent weeks the sector had experienced an "unprecedented ramp-up" in demand for travel, with April and May passenger numbers reaching seven times higher than same months last year.

EasyJet's chief executive, Johan Lundgren, said the airline would usually operate about 160,000 flights during the summer months.

He apologised that the company "had not been able to deliver the service" that customers "have come to expect from us".

"I can't tell you how many flights will be impacted," he said. "It would be misleading for me to give any numbers today because we simply don't know."

The airline said it was cancelling the flights to build additional resilience in the face of operational issues including staff shortages in ground handling and at airports as well as air traffic control delays.

"Coupled with airport caps, we are taking pre-emptive actions to increase resilience over the balance of summer, including a range of further flight consolidations in the affected airports, giving advance notice to customers and we expect the vast majority to be rebooked on alternative flights within 24 hours," Mr Lundgren added.


Can you get compensation if your flight is cancelled?


If your flight is cancelled, you have the right to either a full refund, or a replacement flight.

"And that different flight does not need to be with the same carrier - it can be an alternative, as long it flies on the same day," says Julia Lo Bue-Said, CEO of Advantage Travel Partnership.

If you and the airline can't agree on a new flight, it will refund you.

If the flight was cancelled with 14 days or less notice, you may also be entitled to compensation - but only if the airline is at fault.

"If it's a direct result of the airline, you're entitled to compensation, but if it's the airport, your compensation doesn't kick in," says Mrs Lo Bue-Said.

He said EasyJet was trying to recruit from a tighter labour market, but added the main problem wasn't numbers but the time it was taking identity checks to be processed so people are able to work.

"It's been slow to get people in the system, not so much the fact we have been struggling to recruit," he said.

However, Mr Lundgren said the company was having to "turn down EU applications" for jobs because of Brexit, which had also contributed to the smaller pool of potential workers.

"We turned down 8,000 applicants from the EU," he said, which equates to 40% of all people applying for jobs at the airline.

"I'm not blaming... but of course it has an impact. It's just smaller, it's just maths," he said.

A spokesperson for the Department for Transport said the government was "committed to building a robust and dependable domestic aviation industry" and added it launched a skills scheme last year to "help develop, and hold onto, UK talent".

"We are absolutely focused on seeing an end to the disruption at airports and will continue to work with industry. But as the Transport Secretary has made clear, it is not obvious that reaching for the lever marked 'more immigration' will solve the problem," they added.

They also suggested that changes in the law following Brexit had afforded the sector more flexibility when training new employees.

Airlines have been blamed in recent weeks for taking more bookings than they can manage following steep staff cuts during the height of Covid when travel ground to a halt.

But industry leaders have argued the government could have done more to support the sector during the pandemic.

Following a wave of cancellations and delays at airports, the DfT and the Civil Aviation Authority wrote to airlines telling them to review their schedules and to cancel flights that could not be delivered "at the earliest possibility".

Newsletter

Related Articles

0:00
0:00
Close
United Kingdom Sees Recovery in Horizon Europe Research Funding Share to 9.3 Percent
UK Inflation Holds at 2.8 Percent as Office for Budget Responsibility Flags Persistent Price Pressures
United Kingdom Launches National Anti-Fraud Framework to Combat Rising Pension Scam Losses
United Kingdom Expands Sanctions on Israeli Groups While Funding Palestinian Authority Salaries and Gaza Mine Clearance
United Kingdom Issues Three-Month Ultimatum to Major Technology Firms Over Child Online Safety Controls
United Kingdom Government Moves Toward Blanket Social Media Ban for Children Under Sixteen
Widespread Anti-Immigration Rioting Erupts Across Belfast After Knife Attack Linked to Asylum Seeker
Farmers Warn of Crop Losses Following Months of Unseasonal Rainfall
Civil Aviation Authority Launches Review of Regional Airport Operations
Met Office Issues Heat-Health Alert Across Parts of England
National Grid Introduces New Measures to Protect Winter Energy Supply
Northern England Rail Upgrades Receive Additional Government Funding
Wales Advances Green Hydrogen Strategy to Decarbonize Heavy Industry
UK Expands Recruitment Incentives to Address Shortage of STEM Teachers
High Court Opens Door to Climate Liability Claims Against Major Industrial Emitters
Police Service of Northern Ireland Investigates Major Personnel Data Breach
Defense Ministry Overhauls Procurement System to Accelerate AUKUS Submarine Program
Net Migration Remains Above Government Expectations, New Data Shows
UK and Scottish Governments Agree Framework for Expanded North Sea Wind Development
UK Treasury Launches New Tax Incentives to Boost AI and Semiconductor Investment
Bank of England Signals Continued Caution on Interest Rate Cuts
UK Unveils £10 Billion NHS Digital Modernization Plan Centered on AI Integration
Nebius Opens Major Robotics and Physical AI Laboratory in London
Bank of England Data Shows Strong Rise in New Mortgage Approvals
Network Rail Completes Landmark Upgrade of Severn Tunnel Rail Infrastructure
East West Rail Passenger Services Between Oxford and Milton Keynes Set for December Launch
GlaxoSmithKline Reportedly Pursues £7 Billion Acquisition of US Cancer Drug Developer Nuvalent
Bank of England Signals Interest Rates Likely to Remain Unchanged Despite Energy Market Risks
NHS Trusts Launch Job-Cutting Programmes as Financial Pressures Intensify Across England
More Than 130 Labour MPs Urge Ban on Trade With Israeli Settlements
Keir Starmer Orders Technology Firms to Introduce Smartphone Nudity Controls for Under-18s
UK Unveils £400 Million National AI Supercomputer Fund and New Economics Institute
Japanese Technology Firm Fujitsu Launches Advanced Artificial Intelligence Tool for Corporate Disclosures
South Africa Officially Launches Nationwide Campaign for Highly Contested Local Government Elections
United Kingdom Commits Additional Funding for Unexploded Ordnance Clearance in Laos
Singapore Announces Stringent New Greenhouse Gas Regulations for Commercial Cooling Systems
Cambodia and Thailand Hold High-Level Border Security Talks at United Nations Headquarters
Myanmar Military Government and China Sign Major Agreement to Upgrade Media and Cultural Cooperation
Knife Attack at Swiss Train Station Leaves Three Injured in Suspected Act of Domestic Terrorism
Transnational Extortion Gang Threatens Canadian Police With Army of One Thousand Armed Operatives
Australia Imposes Forty-Two-Day Quarantine on Cruise Ship Passengers Following Deadly Hantavirus Outbreak
International Monetary Fund Unlocks Seven Hundred Million United States Dollars for Sri Lanka Following Economic Reforms
Australia Launches Record One Point Four Billion Dollar Lawsuit Against Chemical Giant 3M Over Contamination
China and Canada Foreign Ministers Meet in Ottawa in Effort to Stabilize Strained Diplomatic Ties
Indonesia Demands Urgent United Nations Security Council Reform Amid Escalating Global Conflicts
Extreme Weather Patterns Trigger Severe Drought in Madagascar and Destructive Flooding in East Africa
Indian State of Karnataka Faces Political Upheaval as Chief Minister Siddaramaiah Abruptly Resigns
Philippines and Japan Reaffirm Defense Ties as Crucial for Indo-Pacific Regional Stability
Norway Joins French Nuclear Deterrence Initiative in Major Shift for European Security Architecture
Global Critical Mineral Alliances Expand as Western Nations Move to Counter Chinese Supply Dominance
×