London Daily

Focus on the big picture.
Tuesday, Jul 21, 2026

What's the future for the office?

Before the coronavirus pandemic, the office was where millions of us spent about a third of our time.

However, since the lockdown, almost half the UK's workforce say they have been working from home - and some companies have hinted it could become the future.

"The notion of putting 7,000 people in a building may be a thing of the past," said the boss of Barclays, while Morgan Stanley's chief said the bank will have "much less real estate". Businessman Sir Martin Sorrell said he'd rather invest the £35m he spends on expensive offices in people instead.

The game is up for the office as we know it, suggests Bruce Daisley, who is the author of The Joy of Work.

"Unfortunately, we might get misty-eyed about it but I think the office in the form it used to be is probably now a thing of the past," he told BBC Radio 4's Today programme. "I was chatting to someone who works at a major media outlet last week, and he said we used to have 1,400 people coming into this office every day. For the last eight weeks we've had 30 people and the product hasn't changed.

"He said anyone who thinks things are going to go back to the way things were is bananas."

But declaring the end of the office is not clear-cut, says Prof André Spicer, from City University's Cass Business School. He predicts a "radical decrease" in the amount of time people spend in the office - but says office working will not be over for good. One reason, he suggests, is that home-workers tend not to get promoted as quickly - "They tend to get overlooked".

So with a recession on the way, people may want to be visible.

"Particularly in times of economic crisis, people will start thinking: I want to be in the workplace, the boss needs to see me," he adds.

Prof Spicer also suggests offices will remain as hubs where senior managers are based, with employees travelling in once or twice a week to meet with their bosses. That seems to be similar to Twitter's plan, allowing staff to work from home forever - although keeping offices open if people want to come in.

Home-working is not new - it's been on the up in recent decades - and many companies have already been trying to save money on rent by hiring co-working space.

"I think cost is a big driver," says Prof Spicer. "I think a lot of companies will say we are spending all this money on rent so let's move to more home-working. That was already happening."


How will it affect us?

Many of us have already discovered some of the perks and problems of working from home. Some are obvious - no commute; less chance to socialise with colleagues. But others go to the heart of our identity.

"I think we should all howl at what we're losing," says Lucy Kellaway, who has written both fiction and non-fiction books about offices. "I think the most important thing about the office is it gives some sort of meaning to what we do. Most of what we do at our laptops - let's face it - is pretty much meaningless.

"The best way of thinking there's some point to it is having other people who are sitting all round you doing the same thing."

She adds that offices keep us sane and give us a routine.

"And once we're there we can be a different person," she told Today. "I don't know about you but I'm absolutely sick and tired of being the same person all day as I slouch around at home. I want to have different clothes, go into the office, see different people who become my lifelong friends and have a complete laugh when I'm there."

Prof Spicer says studies show that people who work from home are more productive and happier - especially without the commute, one of the main factors that make people unhappy. But among the downsides, he cites one study showing home-workers feel they are "in exile" and thus become "needy towards their bosses".

"Catching their boss's eye becomes their main job. It's that desire to be seen to be doing stuff and when you're not you become a bit worried and paranoid. That's a downside for employees and employers."

Another disadvantage is the risk that home-working could "exacerbate inequalities," says Prof Spicer - for example between those who have more space at home than others, and between men and women.

"In my sector, academia, one big effect is journal submissions from women has massively gone down. The obvious reason for that… most childcare and dealing with home tasks is still picked up by women."

Meanwhile, younger workers will miss out on learning from their more experienced colleagues, and those informal conversations that lead to good ideas will be gone, adds Mr Daisley.

"Unfortunately I think if we're not careful a lot of companies will get rid of the magical things that made work so productive and creative," he says.

For now, many office workers are staying at home and when they do go back, the UK government recommends staggered shifts, one-way routes, packed lunches and two-metre distances.

But whether home-working is temporary or here to stay, the longing for office life continues for some. "Meetings are very much maligned," says Ms Kellaway, "but goodness I would love to sit around a real meeting table with some real people and a real plate of biscuits right now."


How to work remotely full time

In 2015, managers at San Francisco social media start-up Buffer decided to shut their $7,000-a-month office when they realised most employees were working from home. Now, its team of 90 is scattered around the globe. One worked every day while travelling the world. Another did so from a cruise, although the patchy wi-fi made it far from ideal.

Here, Buffer employees Andy Yates and Carolyn Kopprasch share their advice for successful remote working.


1. Find space for chit-chat

"We do 'masterminds', which helps partly," Andy says. "They partner you up with someone else in the company and you have a bi-weekly or weekly chat. And we have a Slack channel called 'water cooler' for just random stuff that comes up."


2. Take time to loop people in

"That serendipitous discovery you would get over talking to someone at lunch or in the break room has to be done really creatively and intentionally," Carolyn says, "and that takes time and effort. For example one of our team mates, Nicole, does a 'things you might not have known about' weekly summary where she combs through all the communication of the entire company and surfaces interesting things.

"That takes a lot of work. But that's the kind of thing it takes to make it work in a company of this many people who are all spread out and don't get to go for lunch together."

Group video chats are also recorded then shared with colleagues in other time zones who could not join in.


3. Meet in person

"We do a retreat every year and then we do little summits within teams that are more work-focused," Andy says. Sadly, this year's retreat in Greece for all Buffer's employees was cancelled because of coronavirus.

Employees in the same country or neighbouring countries will also meet up, and someone goes to meet new employees in person.


4. Freedom, within reason

"The only thing we did which was truly catastrophic was experiment with having a truly flat structure," Carolyn says. "We pointed to this concept that if you give individuals freedom, they will do their best work. But we learned that managers really do add a lot of value and structure. People really liked having someone they were accountable to, someone who they talk to regularly and unblocks them with challenges.

"When we got rid of the concept of managers and we were remote, that was kind of a disaster. Communication just broke down."

Newsletter

Related Articles

0:00
0:00
Close
Miliband Sets Climate and International Law at Centre of UK Diplomacy
US Gasoline Returns to $4 as Renewed Iran Fighting Disrupts Oil Flows
Czech Central Bank Governor Rejects Early Euro Entry and Rate-Cut Pressure
Trump Orders 50% Tariffs on Selected Canadian Imports
Pentagon Discloses Nearly 100 US Troop Injuries During Renewed Iran Fighting
Trump Readies New Tariffs as Temporary Global Levy Nears Expiry
US Judge Pauses Paramount Skydance and Warner Bros Discovery Merger Over Antitrust Concerns
NHS England Faces Growing Retention Pressure Among Younger Midwives
UK Data Centre Expansion Faces Water and Grid Capacity Challenges
UK Defence Shares Rise After John Healey Appointment and Continued Spending Commitments
OECD Urges UK Government to Review Pension Triple Lock to Protect Public Finances
Bank of England Keeps Cautious Approach as Energy Costs Threaten Inflation Progress
County Councils Call for Wider Devolution and Long-Term Social Care Funding Reform
IMF Urges UK Government to Maintain Fiscal Discipline as Growth Forecast Slows
Russian Warship Holds Live-Fire Exercises Near UK Coast as Royal Navy Monitors Activity
Mitie Agrees Three Point One Billion Pound Takeover by OCS in Another Blow to London Listings
JPMorgan Chase Warns Bank Levies Could Hit UK Growth and Drive Capital Away
UK Unemployment Holds at Four Point Nine Percent as Labour Market Shows Resilience
UK Government Borrowing Falls Below Forecasts as Treasury Receives Early Fiscal Boost
John Healey Cuts VAT on Household Electricity Bills After Cancelling National Digital ID Scheme
Andy Burnham Forms New Labour Government With Ten-Year National Renewal Plan
EU Imposes Record €550 Million Digital Services Fine on AliExpress
UK Publishes Updated Consumption-Based Carbon Emissions Data
English Regions Prepare for Expanded Devolution and Infrastructure Powers
Russell Group Backs New Government and Calls for Stronger University-Industry Links
Bank of England Maintains Restrictive Monetary Policy Amid Persistent Inflation
Climate Progress Report Renews Debate Over the UK's Net Zero Strategy
New UK Government Launches Drive to End Rough Sleeping and Expand Social Housing
Prime Minister Andy Burnham Appoints John Healey as Chancellor in Cabinet Reshuffle
OECD Calls for Structural Reforms as UK Economy Faces Slower Growth
International Monetary Fund Expects UK Economic Growth to Slow to One Percent in 2026
Andy Burnham Takes Office as UK Prime Minister and Unveils Decade-Long Reform Agenda
London’s Housing Starts Collapse as Planning and Building Costs Stall Development
Charlie Sheen’s Daughter: "My Dad Didn’t Buy Me a House, My Breasts Bought It"
Vivienne Westwood Casts Cicciolina, 74, in Its New Autumn Campaign
Dejavu: Germany’s Military Expansion Reshapes Europe’s Strategic Balance With France
Naturally Conceived Identical Quadruplets Born in Rare Brisbane Delivery
Tate Brothers Fight British Extradition Bid After Miami Arrests
Burnham Reshapes Britain’s Government Around Living Costs, Devolution and Security
Jingye Demands Full Compensation After Britain illegally Nationalized British Steel
Just Another Liar or a Robin Hood? Andy Burnham Pledges Cost-of-Living Help in First Speech as UK Prime Minister
Morgan Stanley Builds a Wall Street Lead in AI Infrastructure Finance
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Brilliant move: Péter Magyar Moves to Nominate Chess Grandmaster Judit Polgár as Hungary’s President
Spain Defeats Argentina in Extra Time to Win Second World Cup
Police Block Cockroach Janta Party’s March to Parliament as Education Protests Intensify
Current AI Seeks to Build an Open Global AI Infrastructure Outside Big Tech Control
Turkey Explores S-400 Transfer to UAE in Bid to Rejoin F-35 Program
Josh Kerr Breaks Twenty-Seven-Year World Mile Record at London Diamond League
×