London Daily

Focus on the big picture.
Wednesday, Aug 05, 2026

Ukraine crisis: Calls for clarity on refugee matching process

Ukraine crisis: Calls for clarity on refugee matching process

British people hoping to host Ukrainian refugees in their own homes need urgent clarity on how to do so, charities say.

More than 150,000 people have registered interest in the government's Homes for Ukraine scheme, which is due to launch fully on Friday.

But the visa process cannot be started until potential hosts have the names of specific refugees they want to help.

In the meantime charities say they have been "deluged" with calls from people wanting advice on finding a match.

Meanwhile, the government is warning potential hosts not to link up with refugees through informal channels, such as social media.

"Our advice would be to stick to community groups and councils as they've got the expertise," one member of the government's Department for Housing and Communities told the BBC.

The department said details about the matching up process would be published later.

Details of the online application process for Ukrainian nationals have been published, which say it is open to those who were living in Ukraine before 1 January 2022, plus their immediate family - including spouses and long-term partners, and children aged under 18.

The government says Ukrainians should not try to travel to the UK until they have received an official permission letter, which will allow them to board a plane or other transport to cross the border.

In Scotland the issue of matching hosts and refugees can be bypassed after the Scottish government was approved as a "super sponsor", which can be selected instead of an individual sponsor during the visa application.

First Minister Nicola Sturgeon said it meant refugees did not need to have a host UK family before coming to Scotland and could be housed in temporary accommodation before a longer-term arrangement is made.

Vadym Prystaiko, Ukraine's ambassador to the UK, said he was grateful to the 150,000 Britons who expressed interest in "opening up their hearts and sometimes homes" to Ukrainians, and "humbled" by their generosity.

He estimates between 100,000 and 200,000 Ukrainians will want to seek refuge in the UK.

Local councils are expected to be leaned on heavily to help support the refugees, and the government hopes charities, businesses and faith and community groups will help the effort to match people up.

About 120 Ukrainians have already registered with Robina Qureshi's refugee hosting programme, Room for Refugees - which also helps people fleeing many other countries.

But she says her charity's rigorous security checks and vetting processes are being slowed down by an inundation of calls and emails they're getting from members of the public seeking clarification about how to match up with a refugee.

"Right now every day is time wasted, and that's what I find quite upsetting," Ms Qureshi told the BBC.

She said she had been disturbed by some specific requests to "only host Ukrainians" rather than refugees of other nationalities who are also vulnerable.

Ms Qureshi said she appreciated the "goodwill" of those who had registered their interest with Homes for Ukraine, but added: "We haven't got the infrastructure to deal with inane comments and questions."

These people are among the millions of refugees heading from Ukraine to Poland


Other organisations that work with refugees have voiced confusion and reluctance to be involved in helping with the government scheme.

West London Welcome said it was not yet referring people to Homes for Ukraine because it was "not confident" in the government's vetting process.

And a spokeswoman for IMIX, working on behalf of Reset UK, said it was "unclear currently how this matching process will work".

Enver Solomon, chief executive of the Refugee Council, said the Ukraine sponsorship scheme was complex and "will inevitably be inaccessible to the most vulnerable refugees, such as unaccompanied children".

Calling for the government to waive visa requirements, he said: "A humanitarian crisis requires a speedy and compassionate response, not one that puts bureaucratic hurdles ahead of the immediate needs of people whose lives have been ripped apart."

He also criticised the "cruel and harmful" proposals in the Nationality and Borders Bill which would criminalise Ukrainians and other refugees who arrive in the UK without a visa.

Labour has welcomed the sponsorship scheme but urged the government to be more involved in the matching-up process.

"The biggest barriers are excessive bureaucracy and the DIY nature of this scheme," said Lisa Nandy, shadow levelling up and housing secretary.

"The government needs to cut unnecessary paperwork and play an active role in matching sponsors to refugees."

Newsletter

Related Articles

0:00
0:00
Close
Spain and Morocco Trade Blame After 72,000 Migrants Enter Ceuta
Met Police Investigated Journalist Who Questioned Cambridge Professor
Badenoch Defends Tory Candidate Jailed for Antisemitic Abuse of Luciana Berger
NHS Spends £240m a Year Storing Paper Records Despite Digital Push
Apple Seeks Court Order to Stop OpenAI Using Alleged Trade Secrets
Breaking With the Past: One of the World’s Smallest Countries Changes Its Name
AI Is Remaking the US Economy, From GDP Growth to iPhone Prices
Comcast: Tied to a Chair and Hit in the Face With Cake: The Regular Humiliation Ritual at the US Corporate Giant
Aston Martin Faces Legal Threat Over £550m Rescue Deal
Conservative Party and Reform UK Face Growing Scrutiny Over Political Transparency
GMB and Public Sector Unions Prepare for Wider Debate Over Government Priorities
UK Government Faces Pressure to Address National Water Infrastructure Failures
NHS Radiographers Report Rising Racist Abuse From Patients
Breast Cancer Experts Call for Overhaul of NHS Diagnostic Approach
UK Government Reviews Prison Policy After Debate Over Capacity and Public Safety
Nigel Farage Faces Questions Over Leadership Discussions and Five Million Pound Donation
Conservative Party Faces Candidate Controversy Over Former Antisemitic Activist
UK Energy Industry Pushes for Greater Role for Domestic Oil and Gas Production
Gatwick Expansion Debate Continues as Airport Prepares for Second Runway Construction
Reform UK Wants the Royal Navy to Return Channel Boats to France
Government Faces Pressure Over Charity Funding Linked to Illegal Israeli Settlements
UK Fire Chiefs Demand Ban on Disposable Barbecues During Severe Drought
Medical Review Warns Current Breast Cancer Guidelines Miss Many Young Women
NHS Mental Health Trust Announces Twenty-Five Million Pound Service Cuts
MI6 Rated Europe’s Most Capable Foreign Intelligence Service in International Review
UK Watchdog Finds Serious Failures in Electronic Offender Monitoring System
BP Chief Warns UK Must Protect Domestic Oil and Gas Capacity
Water Supply Crisis Threatens England’s Housing Expansion Plans
UK Government Rewrites Procurement Rules to Prioritise Jobs Over Environmental Targets
English Channel Rescue Operation Saves One Hundred Seventy-Three Migrants After Boat Capsizes
Gatwick Airport Wins Legal Approval for Second Runway Expansion
UK Government Tightens Early Prison Release Scheme After Public Backlash Over Offender Freedoms
US and Japan Step In to Support the Yen in Rare Joint Intervention
The AI Pricing Problem: Companies Cannot Predict Their Own Bills
Europe’s Heat and Drought Are Now Disrupting Power, Shipping and Tourism
Apple’s OpenAI Lawsuit Becomes a Public Fight Over AI Hardware
UK Man Jailed After Keeping His Mother’s Body in a Freezer and Claiming £78,000
A SpaceX Rocket Is About to Crash Into the Moon — and Scientists Hope to Watch
World War II munitions discovered after wildfires in southern France
BP profits reach four-year high amid Middle East conflict
Europe’s Drying Rivers Trigger Power Cuts, Factory Shutdowns and Wildfire Emergencies
UK Driver Sentenced to Four Years for Staged Electric Vehicle Brake Failure Fraud
Conservative Party and Reform UK Face Scrutiny During Clacton By-Election Campaign
Ministry of Justice Reviews Early Release Rules After Public Anger Over Police Killer Cases
NHS Radiographers Report Rising Racist Abuse From Patients Across UK Hospitals
UK Banking Regulators Face Pressure After Customer Loses Fourteen Thousand Pounds in AI Voice Scam
Research Challenges Treasury Control Over UK Public Spending and Calls for Greater Local Decision-Making
Home Office Begins Four-Week Weapons Surrender Campaign Across Major English Cities
Southern England Records Driest July in Nearly Two Centuries as Drought Concerns Grow
Apple Challenges UK Government Request for Access to Encrypted User Data in Legal Fight
×