London Daily

Focus on the big picture.
Saturday, Mar 14, 2026

Uber fights London ban in court for a second time

Uber fights London ban in court for a second time

Uber is expected to argue that it has addressed concerns raised by the local transport regulator, TfL, over the safety of its service.

Uber will fight a decision to bar it from operating in London this week, seeking to cling onto one of its most important international markets.

The ride-hailing giant kicks off an appeal hearing on Monday, where it is expected to argue that it has addressed concerns raised by the local transport regulator, Transport for London (TfL), over the safety of its service.

Last year, TfL stripped Uber of its license for a second time - it first declined to renew Uber’s London license in 2017 - citing a “pattern of failures” that had put passengers at risk.

The watchdog said a glitch in Uber’s systems allowed unauthorized drivers to upload their photos to other driver accounts and fraudulently pick up passengers in at least 14,000 journeys.

“We found Uber not fit and proper to hold a new private hire operator’s licence on 25 November 2019,” Helen Chapman, TfL’s director of licensing, regulation and charging, told CNBC in an emailed statement. “Uber has submitted an appeal and it will now be for a magistrate to determine if they are fit and proper.”

When Uber first lost its license in 2017, the company was still trying to clean up its act after Dara Khosrowshahi’s replacement of founder Travis Kalanick as CEO. Under Khosrowshahi, Uber has tried to reform its image as a friend rather than a foe to regulators.

The firm was granted a 15-month license in 2018 after fighting the initial ban in court. It subsequently received a two-month license in September 2019.

Uber now finds itself back in court again to fight the London ban. Despite no longer having a license, it is still able to operate in the U.K. capital while it appeals TfL’s latest decision.

Uber has tried to allay the regulator’s concerns, introducing a new system in April to verify drivers’ identities through a mix of facial recognition and human reviewers.

“We have worked hard to address TfL’s concerns over the last few months, rolled out real time ID checks for drivers, and are committed to keeping people moving safely around the city,” Jamie Heywood, Uber’s regional general manager of Northern and Eastern Europe, told CNBC in an emailed statement.

Of course, the situation has changed significantly for Uber since TfL’s decision in November. The firm’s rides business has been hit heavily by the coronavirus pandemic, while demand for food delivery has skyrocketed. Both riders and drivers now have to wear masks during a journey.


The company’s appeal is set to be heard from Monday until Thursday at the Westminster Magistrates’ Court, though it’s unclear when a ruling will be made.

At stake is Uber’s largest market by far in Europe. The company has around 3.5 million users and 45,000 drivers in London, growing to become the city’s top ride-hailing player since operations began in 2012.

But Uber’s history in London has been littered with controversies, from its handling of sexual assault allegations to a rift with the black cab industry.

It also faces heavy competition in London from several new operators including India’s Ola and Estonia’s Bolt.

Further compounding Uber’s U.K. woes is a landmark employment rights case led by drivers who want to be treated as workers entitled to protections like a minimum wage and holiday pay.

Uber, which argues its drivers are independent contractors, has appealed the case for years, most recently at the Supreme Court. A ruling is expected later this year.

Newsletter

Related Articles

0:00
0:00
Close
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Royal Navy to Acquire Twenty Uncrewed Surface Vessels for Autonomous Warfare Testing
Russia Summons British and French Envoys After Ukrainian Storm Shadow Strike on Strategic Facility
Starmer Confirms Britain Will Maintain Sanctions on Russia Despite U.S. Policy Shift
UK Moves to Refine AI Definition in Investment Security Reform
UK Economy Stalls in January as Growth Unexpectedly Falls to Zero
Asian Energy Security Tested as Strait of Hormuz Disruption Threatens Oil Supplies
Iran Sets Three Conditions for Ending Regional War as Diplomatic Efforts Intensify
Tesla Secures Approval to Supply Electricity Directly to Homes Across Britain
Prince William Delivers Tribute to Australia’s Naval Alliance Amid Renewed Royal Spotlight on the Country
UK Foreign Secretary Travels to Saudi Arabia to Reinforce Support for Regional Allies
Putin’s ‘Hidden Hand’ May Be Assisting Iran in Conflict With Trump, UK Defence Secretary Warns
UK Sets April Deadline for Tech Platforms to Strengthen Online Protections for Children
Elon Musk Moves Into Britain’s Energy Market as Tesla Wins Licence to Supply Power
UK Watchdog Warns Fuel Retailers Against Profiteering Amid Iran War Price Surge
Report Claims Iran Used UK Charity Network to Expand Influence
United States and United Kingdom Establish Joint Standards for Counter-Drone Technology
Iran May Be Laying Naval Mines in Strait of Hormuz, UK Warns Amid Escalating Gulf Tensions
US Deploys Bunker-Buster Bombs to UK Airbase as Iran Conflict Intensifies
British Troops in Iraq Intercept Iranian Drones Targeting Coalition Base
Release of Mandelson Files Raises Tensions as UK Seeks Stable Relations With Donald Trump
UK Documents Reveal Starmer Was Warned About Mandelson’s Epstein Links Before Ambassador Appointment
Nearly Five Hundred UK Mortgage Deals Withdrawn in Two Days as Market Volatility Forces Lenders to Reprice
Three Cargo Ships Hit Near Iran as Attacks Spread to Strategic Strait of Hormuz
Why British Police Repeatedly Declined to Investigate Jeffrey Epstein’s UK Links
UK Parliament Ends Hereditary Seats in House of Lords, Closing Chapter on Centuries of Aristocratic Lawmaking
EU and UK Urge Israel to Act Against Rising West Bank Settler Violence Amid Regional Tensions
US Senator John Kennedy Says Keir Starmer Should Not Be Trusted for Military Advice Amid Iran War Debate
UK High Court Rejects Attempt to Revive Terrorism Charge Against Kneecap Rapper
Revolut Secures Full UK Banking Licence After Multi-Year Regulatory Wait
Kentucky’s Bench Boost Powers Wildcats Past LSU in SEC Tournament Opener
British Couple Die After Being Pulled From Water at Australian Beach During Family Visit
Global Energy Agency Announces Record Release of 400 Million Barrels to Stabilize Oil Markets Amid Hormuz Disruption
British Airways Suspends UK Repatriation Flights as Middle East Travel Disruption Deepens
US Forces Prepare Ordnance at RAF Fairford as Strategic Bombers Deploy for Middle East Operations
Nigel Farage Faces Criticism After Saying Britain Should Stay Out of Iran War
Landmark UK Trial Begins Over Sony’s PlayStation Store Pricing
UK High Court Rejects Bid to Challenge Britain’s Chagos Islands Agreement With Mauritius
Finnish Duo Triumphs in England’s Annual Wife-Carrying Race, Winning a Barrel of Ale
How U.S. and UK National Security Strategies Are Reshaping the Global Business Landscape
Green Party Gains Momentum as Labour Shifts Toward the Political Centre
Royal Navy Destroyer HMS Dragon Sets Sail for Eastern Mediterranean as Regional Tensions Rise
UK Homebuilder Persimmon Warns Iran Conflict Could Dent Property Buyer Confidence
Roman Abramovich Signals Legal Fight if UK Seeks to Seize Chelsea Sale Funds
×