London Daily

Focus on the big picture.
Wednesday, Mar 25, 2026

Uber fights London ban in court for a second time

Uber fights London ban in court for a second time

Uber is expected to argue that it has addressed concerns raised by the local transport regulator, TfL, over the safety of its service.

Uber will fight a decision to bar it from operating in London this week, seeking to cling onto one of its most important international markets.

The ride-hailing giant kicks off an appeal hearing on Monday, where it is expected to argue that it has addressed concerns raised by the local transport regulator, Transport for London (TfL), over the safety of its service.

Last year, TfL stripped Uber of its license for a second time - it first declined to renew Uber’s London license in 2017 - citing a “pattern of failures” that had put passengers at risk.

The watchdog said a glitch in Uber’s systems allowed unauthorized drivers to upload their photos to other driver accounts and fraudulently pick up passengers in at least 14,000 journeys.

“We found Uber not fit and proper to hold a new private hire operator’s licence on 25 November 2019,” Helen Chapman, TfL’s director of licensing, regulation and charging, told CNBC in an emailed statement. “Uber has submitted an appeal and it will now be for a magistrate to determine if they are fit and proper.”

When Uber first lost its license in 2017, the company was still trying to clean up its act after Dara Khosrowshahi’s replacement of founder Travis Kalanick as CEO. Under Khosrowshahi, Uber has tried to reform its image as a friend rather than a foe to regulators.

The firm was granted a 15-month license in 2018 after fighting the initial ban in court. It subsequently received a two-month license in September 2019.

Uber now finds itself back in court again to fight the London ban. Despite no longer having a license, it is still able to operate in the U.K. capital while it appeals TfL’s latest decision.

Uber has tried to allay the regulator’s concerns, introducing a new system in April to verify drivers’ identities through a mix of facial recognition and human reviewers.

“We have worked hard to address TfL’s concerns over the last few months, rolled out real time ID checks for drivers, and are committed to keeping people moving safely around the city,” Jamie Heywood, Uber’s regional general manager of Northern and Eastern Europe, told CNBC in an emailed statement.

Of course, the situation has changed significantly for Uber since TfL’s decision in November. The firm’s rides business has been hit heavily by the coronavirus pandemic, while demand for food delivery has skyrocketed. Both riders and drivers now have to wear masks during a journey.


The company’s appeal is set to be heard from Monday until Thursday at the Westminster Magistrates’ Court, though it’s unclear when a ruling will be made.

At stake is Uber’s largest market by far in Europe. The company has around 3.5 million users and 45,000 drivers in London, growing to become the city’s top ride-hailing player since operations began in 2012.

But Uber’s history in London has been littered with controversies, from its handling of sexual assault allegations to a rift with the black cab industry.

It also faces heavy competition in London from several new operators including India’s Ola and Estonia’s Bolt.

Further compounding Uber’s U.K. woes is a landmark employment rights case led by drivers who want to be treated as workers entitled to protections like a minimum wage and holiday pay.

Uber, which argues its drivers are independent contractors, has appealed the case for years, most recently at the Supreme Court. A ruling is expected later this year.

Newsletter

Related Articles

0:00
0:00
Close
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
UK Ministers Warn Expanded North Sea Drilling Would Deepen Exposure to Global Energy Volatility
Delayed UK Defence Investment Plan Leaves Suppliers Under Severe Financial Strain
Can Iran Strike the UK? Assessing the Real Military Threat as Conflict Escalates
Sanctioned Iranian Banker Linked to Luxury Marbella Villa Through UK Corporate Structure
Casey Bloys Navigates HBO Max UK Launch, Paramount Integration and Industry Buzz Over Netflix Meeting
Iran Conflict Sparks Sharp Turbulence in UK Mortgage Market, Reaching Pandemic-Era Disruption Levels
Major Donor Urges University of Kentucky to Reconsider Mitch Barnhart’s Post-Retirement Role
United Kingdom Moves to Lead International Effort to Reopen Strait of Hormuz
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
Senior UK Advocate Criticises Barnhart Retirement Appointment, Calls for Reconsideration
UK Finds No Evidence of Direct Iranian Threat to Britain, Says Prime Minister Starmer
Assessing Iran’s Strike Capability and the UK’s Readiness Amid Rising Tensions
NATO Unable to Confirm Iran’s Role in Strike on UK-US Base as Tehran Denies Involvement
University of Kentucky’s Youling Xiong Receives SEC Faculty Achievement Award for 2026
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
Duchess of Sussex Secures ‘As Ever’ Trademark Rights in Australia Ahead of High-Profile Visit
UK Reaffirms Security as Officials Reject Claims of Immediate Iranian Missile Threat
Rising Middle East Tensions Spark ‘Trumpflation’ Debate Over Impact on UK Households
UK Minister Says No Evidence Iran Can Strike Europe Despite Heightened Warnings
British-Iranians Voice Safety Concerns to Authorities as Regional Conflict Intensifies
Confirmed Meningitis Cases Linked to Kent Outbreak Revised Down to Twenty
UK Government Sees No Evidence Iran Can Strike London Amid Rising Regional Tensions
Debate Grows Over Recognition of Indigenous Cultural Icons in the United Kingdom
Iran Missile Launch Toward Diego Garcia Raises Questions After Failed Strike on US–UK Base
Donald Trump Amplifies Viral Satirical Clip Highlighting UK–US Political Dynamics
UK Satirical Show Draws Attention with Sketch Referencing Trump and Prince Andrew
Meghan Markle’s Possible UK Return Sparks Renewed Attention on Sussex Role
Starmer Convenes Urgent Talks on Cost-of-Living Pressures Linked to Iran Conflict
Starmer Convenes Urgent Talks on Cost-of-Living Pressures Linked to Iran Conflict
UK Investors Eye Bargain Shares Ahead of ISA Deadline Amid Market Volatility
UK Investors Eye Bargain Shares Ahead of ISA Deadline Amid Market Volatility
Northern Lights Expected Over UK Skies Tonight Amid Strong Solar Activity
UK Condemns Iran Missile Strike and Warns Against Threats to British Personnel
UK Warns of Global Flight Disruptions as Iran Conflict Escalates Under Trump’s Leadership
UK Condemns Iran After Missile Strike Targets Strategic Diego Garcia Base
Deadly Meningitis Outbreak in UK Reinforces Urgency of Vaccination Campaigns
Iran Launches Long-Range Missile Strike on Remote US-UK Base, Signaling Expanded Reach
Iran Launches Long-Range Missile Strike on Remote US-UK Base, Signaling Expanded Reach
UK Rules Out Cyprus Base Role in Joint US Self-Defence Framework
UK Ends Hereditary Peerage Rights in Parliament in Historic Constitutional Reform
Lord Walney Warns of Expanding Iranian Influence Networks Within the United Kingdom
Iranian National Among Two Arrested After Attempt to Access UK Nuclear Submarine Base
Deregulation, Artificial Intelligence, and Fraud Laws Reshape UK Financial Services Landscape
×