London Daily

Focus on the big picture.
Wednesday, Nov 04, 2026

Uber fights London ban in court for a second time

Uber fights London ban in court for a second time

Uber is expected to argue that it has addressed concerns raised by the local transport regulator, TfL, over the safety of its service.

Uber will fight a decision to bar it from operating in London this week, seeking to cling onto one of its most important international markets.

The ride-hailing giant kicks off an appeal hearing on Monday, where it is expected to argue that it has addressed concerns raised by the local transport regulator, Transport for London (TfL), over the safety of its service.

Last year, TfL stripped Uber of its license for a second time - it first declined to renew Uber’s London license in 2017 - citing a “pattern of failures” that had put passengers at risk.

The watchdog said a glitch in Uber’s systems allowed unauthorized drivers to upload their photos to other driver accounts and fraudulently pick up passengers in at least 14,000 journeys.

“We found Uber not fit and proper to hold a new private hire operator’s licence on 25 November 2019,” Helen Chapman, TfL’s director of licensing, regulation and charging, told CNBC in an emailed statement. “Uber has submitted an appeal and it will now be for a magistrate to determine if they are fit and proper.”

When Uber first lost its license in 2017, the company was still trying to clean up its act after Dara Khosrowshahi’s replacement of founder Travis Kalanick as CEO. Under Khosrowshahi, Uber has tried to reform its image as a friend rather than a foe to regulators.

The firm was granted a 15-month license in 2018 after fighting the initial ban in court. It subsequently received a two-month license in September 2019.

Uber now finds itself back in court again to fight the London ban. Despite no longer having a license, it is still able to operate in the U.K. capital while it appeals TfL’s latest decision.

Uber has tried to allay the regulator’s concerns, introducing a new system in April to verify drivers’ identities through a mix of facial recognition and human reviewers.

“We have worked hard to address TfL’s concerns over the last few months, rolled out real time ID checks for drivers, and are committed to keeping people moving safely around the city,” Jamie Heywood, Uber’s regional general manager of Northern and Eastern Europe, told CNBC in an emailed statement.

Of course, the situation has changed significantly for Uber since TfL’s decision in November. The firm’s rides business has been hit heavily by the coronavirus pandemic, while demand for food delivery has skyrocketed. Both riders and drivers now have to wear masks during a journey.


The company’s appeal is set to be heard from Monday until Thursday at the Westminster Magistrates’ Court, though it’s unclear when a ruling will be made.

At stake is Uber’s largest market by far in Europe. The company has around 3.5 million users and 45,000 drivers in London, growing to become the city’s top ride-hailing player since operations began in 2012.

But Uber’s history in London has been littered with controversies, from its handling of sexual assault allegations to a rift with the black cab industry.

It also faces heavy competition in London from several new operators including India’s Ola and Estonia’s Bolt.

Further compounding Uber’s U.K. woes is a landmark employment rights case led by drivers who want to be treated as workers entitled to protections like a minimum wage and holiday pay.

Uber, which argues its drivers are independent contractors, has appealed the case for years, most recently at the Supreme Court. A ruling is expected later this year.

Newsletter

Related Articles

0:00
0:00
Close
Department for Energy Security and Net Zero Approves Construction of New North Sea Offshore Wind Hub
Northern Ireland Executive Finalizes Public Sector Pay Agreements Following Months of Inter-Agency Negotiations
Welsh First Minister Eluned Morgan Secures Cross-Party Support for Regional Clean Energy Infrastructure Bill
Competition and Markets Authority Launches Formal Investigation Into Dominant Artificial Intelligence Cloud Partnerships
United Kingdom Foreign Secretary David Lammy Concludes High-Level Diplomatic Mission to Washington and Ottawa
Scottish Government Announces Emergency Housing Investment Package to Address Escalating Urban Homelessness
Chancellor Rachel Reeves Finalizes Corporate Tax Adjustments Ahead of Upcoming Business Investment Summit
National Health Service England Unveils Emergency Winter Resilience Plan to Combat Projected A&E Overcrowding
Bank of England Monetary Policy Committee Votes to Hold Base Interest Rate Steady at Four Point Seven5 Per Cent
UK Gross Domestic Product Expands by Zero Point Four Per Cent in Third Quarter Driven by Resilient Services Growth
Northern Ireland Executive Agrees on Multi-Year Public Sector Pay Restructuring Framework at Stormont
Department for Transport Confirms Acceleration of Electric Vehicle Charging Infrastructure Rollout Along Strategic Motorways
Welsh Government Announces Emergency Funding Package to Support Agricultural Sector Facing Severe Weather Impacts
High Court Rules in Favor of Environmental Coalition Over Government Carbon Reduction Plan Deficiencies
Office for National Statistics Reports Stable Retail Sales Growth Supported by Strong Digital Commerce Volumes
Scottish First Minister John Swinney Secures Cross-Party Support for Renewable Energy Export Expansion
National Health Service Digital Reports Major Breakthrough in Reducing Elective Waiting Lists Across England
Chancellor Rachel Reeves Outlines Infrastructure Spending Reforms to Boost Regional Economic Growth Across Northern England
Bank of England Holds Baseline Interest Rate at Five Percent Amid Persistent Core Inflation Pressures
House of Lords Advances Representation of the People Bill to Modernize Electoral Law Ahead of General Election
Financial Markets and Private Equity Assess Tax and Corporate Realignment Following Recent Chancellor Budget Adjustments
Justice Committee Warns Legal Aid Is a Service in Managed Decline Due to Inadequate Government Funding Responses
Royal Navy Intercepts Russian Intelligence Vessel and Warships Across Intensive North Sea Operations
Business and Trade Committee Slams Government Policy on China as Fragmented and Lacking Strategic Direction
Home Secretary Shabana Mahmood Softens Immigration Plans Following Intensive Cabinet Backlash Over Settlement Timelines
Automotive Industry Data Reveals Continued Acceleration in Battery Electric Vehicle Registrations Across British Dealerships
High Court of England and Wales Rules on Landmark Legal Challenge Regarding Local Government Housing Mandates
Department for Energy Security and Net Zero Approves Expanded Offshore Wind Infrastructure Along Scottish Coastline
Competition and Markets Authority Launches Broad Investigation Into Artificial Intelligence Infrastructure and Cloud Partnerships
United Kingdom and European Union Launch High-Level Preparations for Bilateral Defense and Security Summit in Brussels
National Health Service England Unveils Emergency Workforce Reforms to Alleviate Winter Accident and Emergency Pressures
Chancellor Rachel Reeves Finalizes Autumn Budget Adjustments to Meet Fiscal Rules and Fund Public Services
Bank of England Prepares for Interest Rate Decision Amid Rising Bond Yields and Inflationary Pressures
House of Lords Begins Detailed Legislative Scrutiny of Representation of the People Bill and Cyber Security Laws
Metropolitan Police Detain More Than Three Hundred Individuals Following Large-Scale Demonstration Outside London Embassy
Home Office Prepares Stricter Residency Rules Requiring Vulnerable Migrants to Wait Decade for Settlement Rights
Professional Mental Health Bodies Demand Statutory Regulation for Counsellors and Psychotherapists
National Grid Confirms Construction of Britain's Largest Electrical Substation to Power Teesside Data Centre
Prime Minister Keir Starmer Travels to Samoa for Commonwealth Summit Amid Debates on Economic Cooperation and Reparations
Home Office Implements Enhanced Digital Border Controls and Visa Processing Systems at Major Airports
Office for National Statistics Reports Stable Employment Participation Rates Across Regional Labor Markets
Department for Business and Trade Announces Strategic Partnership to Secure Critical Mineral Supply Chains
Scottish Government Unveils Regional Economic Development Strategy to Boost Advanced Manufacturing in Glasgow and Dundee
Treasury Officials Review Taxation Frameworks and Capital Gains Rules Ahead of Autumn Budget Disclosures
National Health Service Leaders Warn of Winter Capacity Pressures Across Acute Care Facilities
Bank of England Prepares for Key Interest Rate Decision Amid Sticky Inflation and Fiscal Policy Pressures
Home Office Expands Border Security Operations and Intelligence Sharing With European Partners
Office for National Statistics Reports Modest Retail Sales Growth Ahead of Crucial Christmas Trading Season
Welsh Government Unveils Strategic Plan to Boost Regional Technology Innovation and Digital Skills Training
Department for Environment Food and Rural Affairs Implements New Agricultural Subsidies Framework for English Farmers
×