London Daily

Focus on the big picture.
Friday, Mar 27, 2026

Shocked mum discovers she's been paying for her ENTIRE building's electricity

Shocked mum discovers she's been paying for her ENTIRE building's electricity

A YOUNG mum was left "absolutely shocked" when she learned she had been paying the electricity bill for her entire apartment building.

Natasha Prince made the discovery earlier this month when an electrician who was doing checks on the building tripped a switch and needed access to her flat in Swinton, Manchester.

Once inspected, the electrician realised the 26-yer-old's electricity meter had been connected to the meter of the communal block.

This included the building's hallway lights and intercoms.

The issue was raised with the housing company immediately and has now been resolved, where Natasha's said she's since been reimbursed £53.20.

The company said the work was not carried out by one of its contractors.

Natasha said she had changed electricity supplier several times amid concerns she was being overcharged.

She admits she even had to borrow money from her family to help pay for the bills.

She said: “Initially I ended up changing my electric supplier because I thought they were charging me too much.

“An electrician came out and said he tripped a switch and rang me saying he needed to gain access to the property to switch it on.

“He came in and noticed these wires connected to my supply. He said I was paying for the communal areas, meaning the doors, lights and the intercoms.

“They’re a 24-hour thing so they’re constantly on.

“I’ve gone away for a week and left only the fridge freezer on, and because the flat is using the electricity for the rest of the building it will switch off.

“When I topped up, the doors came back on. I could barely do any of my washing because of how much electric it was taking.

“I’ve wasted so much food and come back to it flooding with water.

“I was constantly topping up every two days and it was draining and draining.

“Now they’ve taken the box out, I’ve topped up and I still have money left.”

ForHousing, which owns the block of flats, said they regularly carry checks on the building's electricity meters.

When carrying a check in February, the company says the electricity supply was connected correctly.

Martyn Hague director of neighbourhoods at ForHousing said: “During a routine appointment at the New Street block one of our contractors discovered that work had been carried out to Ms Prince’s electricity meter and that it has been connected to the meter for the communal block. We raised this issue with Ms Prince immediately.

“This work was not carried out by ForHousing or one of our contractors. We carry out regular checks of the meters and in February this year the electricity supply was connected as it should be.

“We are currently working with Ms Prince to understand who carried out this work on her electricity meter. We will of course reimburse Ms Prince for any additional costs she has faced.”

The road in Swinton where Ms Prince's flat is

Newsletter

Related Articles

0:00
0:00
Close
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
UK Ministers Warn Expanded North Sea Drilling Would Deepen Exposure to Global Energy Volatility
Delayed UK Defence Investment Plan Leaves Suppliers Under Severe Financial Strain
Can Iran Strike the UK? Assessing the Real Military Threat as Conflict Escalates
Sanctioned Iranian Banker Linked to Luxury Marbella Villa Through UK Corporate Structure
Casey Bloys Navigates HBO Max UK Launch, Paramount Integration and Industry Buzz Over Netflix Meeting
Iran Conflict Sparks Sharp Turbulence in UK Mortgage Market, Reaching Pandemic-Era Disruption Levels
Major Donor Urges University of Kentucky to Reconsider Mitch Barnhart’s Post-Retirement Role
United Kingdom Moves to Lead International Effort to Reopen Strait of Hormuz
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
UK Police Investigate Targeted Attack on Jewish Ambulance Vehicles
Senior UK Advocate Criticises Barnhart Retirement Appointment, Calls for Reconsideration
UK Finds No Evidence of Direct Iranian Threat to Britain, Says Prime Minister Starmer
Assessing Iran’s Strike Capability and the UK’s Readiness Amid Rising Tensions
NATO Unable to Confirm Iran’s Role in Strike on UK-US Base as Tehran Denies Involvement
University of Kentucky’s Youling Xiong Receives SEC Faculty Achievement Award for 2026
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
Trump Highlights Satirical Portrayal of UK Leadership Amid Talks with Prime Minister Starmer on Iran Conflict
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
UK Fuel Prices Surge Toward Crisis Levels as Experts Warn of Further Sharp Increases
Duchess of Sussex Secures ‘As Ever’ Trademark Rights in Australia Ahead of High-Profile Visit
UK Reaffirms Security as Officials Reject Claims of Immediate Iranian Missile Threat
Rising Middle East Tensions Spark ‘Trumpflation’ Debate Over Impact on UK Households
×