London Daily

Focus on the big picture.

Nir Eyal on how to beat tech addiction: 'We need a new skill set'

Nir Eyal on how to beat tech addiction: 'We need a new skill set'

The behavioural scientist has advised tech companies on how to get people hooked now he's telling us how to break the habit. Follow Eyal's guide to avoiding digital distraction
I am 10 minutes late for my interview with behavioural scientist Nir Eyal, and run into the Manhattan cafe where we’re meeting, a dishevelled and apologetic mess. Being late is never ideal, but it’s particularly embarrassing because I’m meeting Eyal to discuss his new book, Indistractable: How To Control Your Attention And Choose Your Life, a guide to staying focused in an age of constant distraction. The hope is that he will teach me, a chronic procrastinator, how to stop wasting my life scrolling through my phone, and finally write that novel. Or, at the very least, be on time for appointments.

Dressed in Tech Dad chic – a crisp button-down shirt and jeans – Eyal already has coffee and looks busy when I burst in. He dropped his daughter off at science camp this morning, he explains, which is why he picked this spot; he hopes it wasn’t inconvenient. And I shouldn’t worry about being late: “Maybe you can use it in your article, as your introduction.” Obviously, I will have time to think of a better introduction, but I thank him anyway.

Until recently, Eyal was what MIT Technology Review called “Silicon Valley’s most visible advocate of habit-forming technology”. His first book, Hooked: How To Build Habit Forming Products (2013), became a must-read in advertising and tech circles. Eyal has spent the years since helping companies – from small workout apps such as Fitbod, to Microsoft and PayPal – manipulate user behaviour. The “hook model” he developed advocates building a “mind monopoly” by associating a product with internal emotional triggers, such as loneliness or a fear of missing out. The developer’s goal is that people are triggered to use the product “with little conscious thought”. Now that we’re all addicted to our devices, he is bringing out a book that will help us get unhooked.

Eyal gets a little defensive when I offer up this analysis. Hooked, he stresses, was about building positive habits; it urged companies to improve people’s lives. He even developed what he called a “manipulation matrix”, a flow-chart that would let companies see if they were using the Hooked model in an ethical way. Further, he says, we need to stop using the word “addicted” when it comes to technology – because most of us aren’t addicted at all; we’re just guilty of overuse. “Addiction, in people’s minds, means mind control,” he says. “When you tell yourself, this is addicting me, this is hijacking my brain… you slough off responsibility. It’s called learned helplessness.” There’s a lot of scare-mongering around technology at the moment, he adds, “particularly from people who want to sell clicks and thrive on the economics of fear”. But the more mundane truth, he says, is that there is “no mind control”. Our brains aren’t being hijacked.

“Hijacking is what happened on 9/11,” Eyal scoffs. “It’s not Facebook – give me a break.” It’s amazing, he adds, that people don’t see that the alarm around tech is just a repeat of a very old storyline. “In the 1950s, fearmongers were saying the exact same thing about comic books, literally verbatim: it’s reducing kids’ attention spans; it’s causing them to commit suicide; it’s leading to mental health issues.” Distraction, he stresses, is an age-old problem that is far bigger than technology. He cites a 2014 study led by professors at the University of Virginia and published in the journal Science: when left alone in a room containing nothing but an electric shock device, 67% of men and 25% of women gave themselves painful electric shocks to pass the time. We go to great lengths to avoid sitting alone with our thoughts or dealing with internal discomfort. If we want to avoid distraction, we can’t just throw our phones away or go on a digital detox; we need to deal with the psychological reasons we’re looking for distraction in the first place.

And this, really, is the central thesis of Indistractible: stop blaming technology for your personal failings and start blaming yourself. Fair enough, but isn’t this letting today’s tech companies shirk responsibility? The constant urge many of us to have to check our phones is very much by design. Can we really compare today’s technology, which touches every aspect of our lives, to comic books and TV?

Look, Eyal says, the fact we’re all carrying smartphones means that “distraction is easier than ever to find”. But he stresses that “This doesn’t mean we’re powerless – it means we need a new skill set.” His book contains lots of tactical tips for dealing with external triggers such as smartphone notifications; but, most importantly, he thinks, it addresses the psychological “internal triggers” that tech companies are exploiting. “The big life lesson here is to look for root causes,” Eyal says. “You need to aim to spend a little time with your feelings.”

I promise Eyal that as soon as I leave our meeting I’m going to spend time with my feelings. In the meantime, what’s the quickest thing I can do to stop being distracted? “Timeboxing,” Eyal says. Instead of relying on to-do lists, I should complete an exercise that involves planning out every minute of my week. And by that, I mean every minute: from what time you start eating breakfast to how long you have to socialise with your significant other in the evening. “You have no right to call something a distraction unless you know what it distracted you from,” is Eyal’s mantra.

Timeboxing could even be the answer to gender equality. Eyal says he spent years fighting with his wife about domestic responsibility. He always thought he pulled his weight, until they both did a timeboxing exercise and he realised that “like most women in heterosexual relationships, she was doing more household admin than I was”.

There are various timeboxing apps and templates out there (including Clockify and FocusList) but I start by using Google calendar to schedule a week full of tasks. Everything, from what time I start writing to when I walk the dog, is neatly mapped out. I allocate two minutes to give myself a pat on the back: finally, I am leaving my procrastinating ways behind. But that’s enough work for today; I’ll get to the really hard stuff tomorrow.

The new me gets off to a fairly good start. I sit down to work – on schedule – at 9am sharp, and start writing. About 20 minutes in, I get a strong urge to get up and make tea. Eyal has prepared me for this: the first thing to do when distraction hits, he says, is to figure out what’s causing it. “There are only three reasons for a distraction,” he adds. “An internal trigger, an external trigger or a planning problem.”

Honestly, my need for another cup of tea is probably the sign of caffeine addiction; but for the purposes of this exercise I classify it as an “internal trigger”. According to Eyal, the first thing to do when you have an intrusive thought is to focus on the emotion that precedes it and write it down. I dutifully write: “Ugh, I can’t be bothered.” The next step is to spend 10 minutes “surfing the urge” to give in to your distraction, and to figure out why you feel like this. If you still want to give in at the end, then you should just do it. There’s no point, Eyal says, in being “militantly abstinent”. This is not a problem I’ve ever suffered from.

When Eyal first told me to “surf the urge”, I scoffed. It sounded extremely Californian and a complete waste of time. However, it is a technique psychologists use to help patients with addiction, and has some scientific backing; one study found that smokers who tried it reduced the number of cigarettes consumed. Paradoxical as it may seem, zooming in on your internal discomfort can actually make it go away. My own experiment certainly reduced my personal tea consumption for the day; more importantly, it reminded me that I don’t need to give in to every impulse. I hate to sound like a deodorant advert, but it was sort of empowering.

At 10am, a calendar notification pops up. I’ve scheduled 10 minutes to check my email. Eyal calls email the “mother of all habit-forming products”, one of several technologies he refers to in the book as “slot machines”. The uncertainty of what’s in our inbox means we’re constantly checking it, but most email is a complete waste of time. According to a study Eyal cites, by management consultants Bain & Co, 25% of our time spent on email is consumed with reading things that shouldn’t have been sent, and 25% is spent responding to things that don’t need to be answered. Eyal advises checking your messages only at specific times and labelling incoming emails “reply today” or “reply this week”. This, he says, has cut down the time he spends on email by 90%. I am hopeful that it will do the same for me, but it takes me for ever to figure out how to label my emails and I am interrupted in the middle by a calendar notification telling me it’s time to eat the leftovers in the fridge. Obviously, I must stick to my schedule, so email organisation will have to wait.

Most of us have times in our day when we’re more likely to slack off, and so need some extra motivation. Eyal recommends using “pre-commitments” to make this sort of unwanted behaviour more difficult. This might mean using an app to prevent you accessing certain websites at specified times, or scheduling focused work sessions with friends or colleagues. If you work from home, there is also a tool called Focusmate (in which Eyal has invested) where you spend 50 minutes virtually co-working with a stranger, keeping an eye on each other via your webcams.

In order to avoid my usual afternoon slump, I sign up for a 3pm session and am matched with a regular Focusmate user called Isabelle. At the beginning of the session we tell each other our goals – she’s working on copy for her website – and then we get on with it. Having a stranger watch you work sounds deeply weird, but you quickly get over that, and it does make you feel more accountable. I even found myself sitting up straighter; I didn’t want Isabelle to think that I slouched.

I spend the next couple of weeks trying out every one of Eyal’s tips. I make myself a “concentration crown” so that my girlfriend knows when I’m focusing and won’t talk to me. (She talks to me anyway and the crown makes me feel stupid.) I “hack back” my iPhone by adjusting my notification settings, reducing “external triggers” from apps. (This is super easy and makes a big difference.) I keep on surfing my urges.

A month later, I have a follow-up call with Eyal to discuss my progress – or lack of it. I regretfully inform him that the thing I have struggled with most is timeboxing. Things kept coming up that would throw my schedule off, and I’d get frustrated and give up. Eyal tells me to be persistent and build buffers into my schedule. Most of all, I shouldn’t make excuses: “We can find reasons why timeboxing doesn’t work even when it does.” I feel like I’m being told off by the headmaster. However, Eyal is persuasive and I think I’ve reached a happy medium; not every minute of my day is planned out, but I’ve got better at scheduling tasks rather than making vague to-do lists.

So what’s the verdict: have I become more focused? I filed this article very late, which probably answers that question. But there’s no denying that Eyal’s book is a refreshing antidote to the advice that we should all be buying flip phones and digital detoxing. The route to a healthier relationship with technology isn’t necessarily going cold turkey; it’s learning moderation and good habits.

Does Eyal place responsibility too squarely on the individual? There must be some middle ground. While we can’t blame tech companies for everything, we must keep holding them to account for the ways in which they are getting us hooked. Silicon Valley will not change its behaviour by itself. Learning new skills to avoid digital distraction is all very well – but it shouldn’t distract us from the bigger problem.
Newsletter

Related Articles

London Daily
0:00
0:00
Close
Unelected PM of the UK holds an emergency meeting because a candidate got voted in… which he says is a threat to democracy…
You Are So Beautiful
Rob Schneider explains California reparations legislation.
Postmodern Jukebox European Tour Version
Who knew badminton could get so intense?
An old French tune (by Georges Brassens) Pomplamoose ft. John Schroeder
Farmers break through police barriers in Brussels.
Sattahip Motor Show 20
London's Iconic British Telecom Tower Sold To Become Hotel
SONATE AU CLAIR DE LUNE - Moonlight sonata
Ukraine Arrests Father-Son Duo In Lockbit Cybercrime Bust
A kiss to build a dream on
US Offers $15 Million For Info On Leaders Of Cybercrime Group Lockbit
Wonderful Tonight - Eric Clapton (Boyce Avenue acoustic cover)
Russia Claims UK Cultural Agency Spied for Ukraine
Mean Blues
Apple warns against drying iPhones with rice
La Chansonnette
Alexei Navalny: UK sanctions Russian prison chiefs after activist's death
Pattaya Addicts
German economy is in 'troubled waters' - ministry
Franz Liszt - Liebestraum - Love Dream
In a recent High Court hearing, the U.S. argued that Julian Assange endangered lives by releasing classified information.
Dream a little dream of me
New video
Unchained Melody sung like you've NEVER heard!
Tucker Carlson says Boris Johnson wants "a million dollars, in Bitcoin or cash, from Tucker Carlson to talk about Ukraine.
Dave Brubeck - Take Five
Russia is rebuilding capacity to destabilize European countries, new UK report warns
Édith Piaf - Non, Je Ne Regrette Rien (Sofie)
EU Commission wants anti-drone defenses at Brussels HQ
Rondo Alla Turca
Von der Leyen’s 2nd-term pitch: More military might, less climate talk
Kiss of fire
Global Law Enforcement Dismantles Lockbit Ransomware Operation
Tom Jones - I´ll Never Fall In Love Again 1967, 1989, 2001
Prince William Urges End to Gaza Conflict
Israel Cachao López - Guajira Clásica
UK court to hear Assange's final appeal against extradition to the US, where he faces charges related to his journalistic work—the publication of a classified video in 2010 that exposed US war crimes against humanity.
Edward Maya - Stereo Love (feat. Vika Jigulina) (Extended Mix)
About 50-60% kids either chose to be YouTuber or influencer
Strauss - Radetzky March - Karajan
A viral video of Nationals MP Barnaby Joyce lying on a Canberra footpath is celebrated by his media mates.
La vie en rose
European Countries React to Navalny's Death by Summoning Russian Diplomats
The Temptations - My Girl (Smokey Robinson Tribute) 2006 Kennedy Cent
Israel has gone ‘beyond self-defence’ in Gaza, says Labour’s Streeting
Orlando Cachaito Lopez Redencion
English farmers to be offered ‘largest ever’ grant scheme amid food security concerns
Edith Piaf - NON, JE NE REGRETTE RIEN
Cameron government knew Post Office ditched Horizon IT investigation
RADETZKY MARCH-2008-Wien, New Year Concert
EU Calls for Immediate Ceasefire in Gaza Conflict
Only you (And you alone)
EU Vows To Hold Putin "Accountable" After Meeting Alexei Navalny's Wife
Strangers In The Night
EU Launches Probe Into TikTok Over Child Protection Under Digital Content Law
Charles Aznavour - La Boheme
The EU Initiates Naval Mission to Defend Red Sea Trade Routes
Summer time
EU and UK Announce Joint Effort on Migration
Sting and Stevie Wonder - Fragile (from Sting's 60th birthday concert)
Brazil's Lula Likens Gaza Operation to Holocaust, Israel Says "Red Line" Crossed
Aux Champs Elysees
Ministers Confirm Proposal to Prohibit Mobile Phone Usage in English Schools
Stand By Me - Ben E. King (Boyce Avenue acoustic cover)
Microsoft-backed OpenAI valued at $80bn after company completes deal
La Mer (Beyond the Sea) – Avalon Jazz Band
‘Alexei would want to tell Russia not to give up fighting’
She
Rwandan Footballer's Dismissal Sparks Concerns Over UK Asylum Plan
Nathalie Song by Enzo Petrachi Stjepan Hauser Cello
Whisky Challenges China's Baijiu Market During New Year Celebrations
Shape of My Heart - Sting (Boyce Avenue acoustic cover)
Avdiivka - Symbol Of Ukrainian Resistance Now In Control Of Russian Troops
Radiohead - Creep
Putin Critic Alexei Navalny's "Killers" Refusing To Hand Over Body, Say Allies
Quizás,Quizás,Quizás - Andrea Bocelli - Jennifer Lopez
"Historic Step": Zelensky Signs Security Pact With Germany
Perhaps, Perhaps, Perhaps - Multi-Couples
"Historic Step": Zelensky Signs Security Pact With Germany
Pentatonix Havana
20 Tech Giants Sign Effort To Fight AI Election Interference Across Globe
Paula Cole - Autumn Leaves
Joe Biden Accuses Putin of Causing Navalny's Death
Oscar Benton Bensonhurst Blues
Russian opposition leader Alexey Navalny has died at the Arctic prison colony
OH NANANA vs ABUSADAMENTE
Tucker Carlson grocery shopping in Russia. This is so interesting.
Nina Simone - ”I Put A Spell On You”. Vezi aici cum cântă Jeremy Ragsd
Julian Assange's Wife Warns of His Death if Extradited to US
NIGHTWISH - The Phantom Of The Opera
‘A lot higher than we expected’: Russian arms production worries Europe’s war planners
Motorshow 2016 Tanjay Negros Oriental
Greece Legalizes Same-Sex Marriage and Adoption Rights
Monica Bellucci - Ti Amo
Hungarian Foreign Minister: Europeans will lose Europe, the Union's policy must change drastically
Michael Jackson - Billie Jean Milena The Voice France 2018
In Britain Homeowners are receiving CPO’s (Compulsory Purchase Orders) so their homes can be redistributed to migrants
Michael Buble (Help Me Make It Through The Night) feat Loren Allred
Memories Canon In D - Maroon 5 (Boyce Avenue piano acoustic cover)
Matteo Simoni - Marina
Maroon 5 - One More Night
Maroon 5 - Memories
Mark Knopfler - Brothers In Arms (Berlin 2007 Live)
Mark Knopfler & Emmylou Harris - Romeo And Juliet (Real Live Roadrunni
Marina, Marina - The LUCKY DUCKIES intimist live concert at Guimarães
Major Lazer & DJ Snake – Lean On Mauranne The Voice France 2016
Love Theme from Romeo and Juliet - Joslin - Henri Mancini, Nino Rota
LoLa & Hauser - Love Story
Linkin Park Jay-Z - Numb Encore (Live 8 2005)
Hallelujah Mennel Ibtissem, The Voice France Leonard Cohen
Leonard Cohen - Dance Me to the End of Love
Leonard Cohen & Natasha Rostova - Dance me to the end of love
La casa de papel - Bella Ciao
La Camisa Negra
L'italiano (Toto Cutugno) - The Gypsy Queens
Juanes - La Camisa Negra
Jonathan and Charlotte - Britain's Got Talent 2012 Live Semi Final - U
John Powell - Assassin's Tango
Joe Cocker - You Can Leave Your Hat On (LIVE in Dortmund)
Joe Cocker - Unchain My Heart 2002 Live
Joe Cocker - A Whiter Shade Of Pale
Jay Z & Alicia Keys - Empire State of Mind LIVE
Jason Mraz - Im Yours (live)
Jarrod Radnich - Bohemian Rhapsody - Virtuosic Piano Solo
James Blunt - You're Beautiful
James Blunt - You're Beautiful & Bonfire Heart (Live at The Nobel Peac)
If You Go Away - Helen Merrill & Stan Getz (Tribute to Virna Lisi)
I'LL BE MISSING YOU
I Say a Little Prayer
Hotel California ( Eagles ) 1994 Live
Historia de un amor - Luz Casal. Vezi interpretarea Biancăi Sumanariu
Here Comes The Sun - The Beatles (Boyce Avenue acoustic cover) on Spot
Heart - Stairway to Heaven Led Zeppelin - Kennedy Center Honors
HAVANA by Camila Cabello Zumba Pre Cooldown TML Crew Kramer Pastra
HAUSER and Señorita - I Will Always Love You
HAUSER - Waka Waka
HAUSER - Sway
HAUSER - Lambada
HAUSER - Historia de un Amor
HAUSER - Despacito
Great Pretender
Georgia May Foote & Giovanni Pernice Samba to 'Volare' - Strictly Come
Gary Moore - Still Got The Blues
GIPSY KINGS VOLARE Penelope Cruz
Fugees - Killing Me Softly With His Song
French Latino - Historia de un Amor
For A Few Dollars More The Danish National Symphony Orchestra (Live)
Flashdance • What a Feeling • Irene Cara
Filip Rudan - “Someone You Loved” Audicija 4 The Voice Hrvatska Sez
Eric Clapton - Wonderful Tonight
Enya - Only Time
Enrique Iglesias - Bailando (English Version) ft. Sean Paul
Enrique Iglesias - Bailamos
Elena Yerevan Historia de un amor
Ed Sheeran - Shape of You (Official Music Video)
Ed Sheeran - Perfect Symphony [with Andrea Bocelli]
Ed Sheeran - Perfect (Official Music Video)
Easy On Me - Adele (Boyce Avenue 90’s style piano acoustic cover) on S
ERA - Ameno
ELENA YEREVAN- Cancion Del Mariachi-IN STUDIO-2017 DPR
Dust In The Wind - Kansas (Boyce Avenue acoustic cover)
Don't Let Me Be Misunderstood
Despacito x Shape Of You - Pentatonix
Deep Purple - Child In Time - Live (1970)
David Foster When A Man Loves A WomanIt's A Mans World (SealMichael Bo
Dance me to the end of Love ( Pi-Air Design )
Coolio - Gangsta's Paradise (feat. L.V.) [Official Music Video]
Conquest Of Paradise (Vangelis), played on Böhm Emporio organ
Cielito Lindo
Chico & The Gypsies - Bamboleo
Canción Del Mariachi - Antonio Banderas, Los Lobos • Desperado
Camila Cabello - Havana (Audio) ft. Young Thug
Camila Cabello - Havana ( cover by J.Fla )
California Dreamin' - The Mamas & The Papas José Feliciano (Boyce Ave
Buster Benton - Money Is The Name of The Game
Hallelujah Pentatonix
Bobby McFerrin - Don't Worry Be Happy (Official Music Video)
Bob Dylan - Knockin' On Heaven's Door Emilia The Voice Kids France
Besame Mucho - Cesaria Evora
Ben E. King - Stand by Me Sax Cover Alexandra Ilieva Thomann
Bella Ciao
Bella Ciao - INSTRUMENTAL
Beautiful in White x Canon in D (Piano Cover by Riyandi Kusuma)
Bad Romance - Vintage 1920's Gatsby Style Lady Gaga Cover ft. Ariana Savalas & Sarah Reich(1)
BELLA CIAO 2020 - KARAOKE ITALIANO
BAMBOLEO - Gipsy Kings • Antonio Banderas, Katya Virshilas
BAILANDO (original)
Awesome Ukrainian yodeler - SOFIA SHKIDCHENKO (with English subtitles)
Avicii - The Nights
Atom - The Great Gig in the Sky
Aretha Franklin - (You Make Me Feel Like) A Natural Woman (Official Ly
Antonio Banderas - Cancion del Mariachi (Desperado)
André Rieu - Zorba's Dance (Sirtaki)
André Rieu - Can't Help Falling In Love
André Rieu & Mirusia - Ave Maria
Andrew Reyes Elton John - Don't Let The Sun Go Down The Voice 2020 (
Andreas Kümmert Whiter Shade Of Pale The Voice of Germany 2013 Showd
And I Love You So
All About That Bass - Postmodern Jukebox European Tour Version
Alan Walker - Faded (Piano Cover)
Ain't No Sunshine -- Bill Withers (cover by Canen 12 y.o.)
African music
Adriana Vidović - “Creep” Audicija 4 The Voice Hrvatska Sezona 3
Adriana Vidović - “Believer” Nokaut 3 The Voice Hrvatska Sezona 3
A Fistful of Dollars - The Danish National Symphony Orchestra and Tuva
4 Beautiful Soundtracks Relaxing Piano [10min]
2CELLOS - Whole Lotta Love vs. Beethoven 5th Symphony [OFFICIAL VIDEO]
2CELLOS - Smooth Criminal (Live at Suntory Hall, Tokyo)
2CELLOS - Smells Like Teen Spirit [Live at Sydney Opera House]
2CELLOS - Despacito [OFFICIAL VIDEO]
13 Year Old Girl Playing Il Silenzio (The Silence) - André Rieu
094.All About That Bass
00 - SADNESS PART 1
(Ghost) Riders In the Sky (American Outlaws Live at Nassau Coliseum, 1
(Everything I Do) I Do It For You - Bryan Adams (Boyce Avenue ft. Conn
What a wonderful world
Moon river
×