London Daily

Focus on the big picture.
Saturday, Aug 02, 2025

NHS gives Amazon free use of health data under Alexa advice deal

NHS gives Amazon free use of health data under Alexa advice deal

UK health service will not gain commercial benefit from future Amazon products using its data
Amazon has been given free access to healthcare information collected by the NHS as part of a contract with the government.

The material, which excludes patient data, could allow the multinational technology company to make, advertise and sell its own products.

In July the health secretary, Matt Hancock, said a partnership with the NHS that allowed Amazon Alexa devices to offer expert health advice to users would reduce pressure on “our hard-working GPs and pharmacists”.

But responses to freedom of information requests, published by the Sunday Times, showed the contract will also allow the company access to information on symptoms, causes and definitions of conditions, and “all related copyrightable content and data and other materials”.

Amazon, which is worth $863bn and is run by the world’s richest person, Jeff Bezos, can then create “new products, applications, cloud-based services and/or distributed software”, which the NHS would not benefit from financially. It can also share the information with third parties.

Labour’s shadow health secretary, Jonathan Ashworth, told the Sunday Times that the government was “highly irresponsible” and “in the pocket of big corporate interests”.

Eva Blum-Dumontet, a senior researcher at Privacy International, which obtained the contract, said the issue with the partnership was not about “data sharing” but about “transparency”. Several sections have been redacted by the Department of Health and Social Care to protect Amazon’s commercial interests.

An NHS spokesperson said: “No patient data is being provided to this company by the NHS, which takes data privacy extremely seriously and has put appropriate safeguards in place to ensure information is used correctly.”

Amazon told the Sunday Times the content it had access to was already on the NHS website. “Amazon does not build customer health profiles based on interactions with nhs.uk content or use such requests for marketing purposes,” it added.

Third parties, such as local authorities, can reuse information from the NHS website, but standard agreements only permit this to be used in the UK. The contract with Amazon states that the licence applies around the world.

A spokesperson for the company said: “General health-related content from the NHS website is now available to Alexa users via voice technology. The new option is particularly useful for those with accessibility needs who may not have been able to easily access nhs.uk content via a mobile device or computer in the past.”

Earlier this week, the company was singled out by tax transparency campaign group Fair Tax Mark as the worst of the big six US tech firms for avoiding tax by shifting revenue and profits through tax havens or low-tax countries.

It said Amazon paid just $3.4bn (£2.6bn) in tax on its global income so far this decade, despite gaining revenues of $960.5bn and profits of $26.8bn.
Newsletter

Related Articles

0:00
0:00
Close
Decline in Tourism in Majorca Amidst Ongoing Anti-Tourism Protests
British Tourist Dies Following Hair Transplant in Turkey, Police Investigate
Poland Begins Excavation at Dziemiany After New Clue to World War II‑Era Nazi Treasure
WhatsApp Users Targeted in New Scam Involving Account Takeovers
Trump Threatens Canada with Tariffs Over Palestinian State Recognition
Trump Deploys Nuclear Submarines After Threats from Former Russian President Medvedev
Trump Sues Murdoch in “Heavyweight Bout”: Lawsuit Over Alleged Epstein Letter Sets Stage for Courtroom Showdown
Germany Enters Fiscal Crisis as Cabinet Approves €174 Billion in New Debt
Trump Administration Finalizes Broad Tariff Increases on Global Trade Partners
J.K. Rowling Limits Public Engagements Citing Safety Fears
JD.com Launches €2.2 Billion Bid for German Electronics Retailer Ceconomy
Azerbaijan Proceeds with Plan to Legalise Casinos on Artificial Islands
Former Judge Charged After Drunk Driving Crash Kills Comedian in Brazil
Jeff Bezos hasn’t paid a dollar in taxes for decades. He makes billions and pays $0 in taxes, LEGALLY
China Increases Use of Exit Bans Amid Rising U.S. Tensions
IMF Upgrades Global Growth Forecast as Weaker Dollar Supports Outlook
Procter & Gamble to Raise U.S. Prices to Offset One‑Billion‑Dollar Tariff Cost
House Republicans Move to Defund OECD Over Global Tax Dispute
Botswana Seeks Controlling Stake in De Beers as Anglo American Prepares Exit
Trump Administration Proposes Repeal of Obama‑Era Endangerment Finding, Dismantling Regulatory Basis for CO₂ Emissions Limits
France Opens Criminal Investigation into X Over Algorithm Manipulation Allegations
A family has been arrested in the UK for displaying the British flag
Mel Gibson refuses to work with Robert De Niro, saying, "Keep that woke clown away from me."
Trump Steamrolls EU in Landmark Trade Win: US–EU Trade Deal Imposes 15% Tariff on European Imports
ChatGPT CEO Sam Altman says people share personal info with ChatGPT but don’t know chats can be used as court evidence in legal cases.
The British propaganda channel BBC News lies again.
Deputy attorney general's second day of meeting with Ghislaine Maxwell has concluded
Controversial March in Switzerland Features Men Dressed in Nazi Uniforms
Politics is a good business: Barack Obama’s Reported Net Worth Growth, 1990–2025
Thai Civilian Death Toll Rises to 12 in Cambodian Cross-Border Attacks
TSUNAMI: Trump Just Crossed the Rubicon—And There’s No Turning Back
Over 120 Criminal Cases Dismissed in Boston Amid Public Defender Shortage
UN's Top Court Declares Environmental Protection a Legal Obligation Under International Law
"Crazy Thing": OpenAI's Sam Altman Warns Of AI Voice Fraud Crisis In Banking
The Podcaster Who Accidentally Revealed He Earns Over $10 Million a Year
Trump Announces $550 Billion Japanese Investment and New Trade Agreements with Indonesia and the Philippines
US Treasury Secretary Calls for Institutional Review of Federal Reserve Amid AI‑Driven Growth Expectations
UK Government Considers Dropping Demand for Apple Encryption Backdoor
Severe Flooding in South Korea Claims Lives Amid Ongoing Rescue Operations
Japanese Man Discovers Family Connection Through DNA Testing After Decades of Separation
Russia Signals Openness to Ukraine Peace Talks Amid Escalating Drone Warfare
Switzerland Implements Ban on Mammography Screening
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
Pogacar Extends Dominance with Stage Fifteen Triumph at Tour de France
CEO Resigns Amid Controversy Over Relationship with HR Executive
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
NVIDIA Achieves $4 Trillion Valuation Amid AI Demand
US Revokes Visas of Brazilian Corrupted Judges Amid Fake Bolsonaro Investigation
U.S. Congress Approves Rescissions Act Cutting Federal Funding for NPR and PBS
North Korea Restricts Foreign Tourist Access to New Seaside Resort
×