London Daily

Focus on the big picture.
Wednesday, Aug 20, 2025

Let’s call time on unpaid electronic labour with a legal right to disconnect

Having to answer emails, calls and messages out of hours has become an insidious form of unpaid work

Too many of us know the feeling: you sign a contract for a nine-to-five job, but you find yourself answering emails, texts or even phone calls well into the evening. Sometimes it doesn’t feel like the working day ever truly ends: the very thought – or threat – of an email pinging into your inbox means your free time isn’t really free at all. This shared experience makes Rebecca Long-Bailey’s recent announcement of a proposed policy enshrining the “right to disconnect” welcome. Perhaps for the first time in this fairly underwhelming Labour leadership election, we can point to something concrete and say “that’s a good idea” or “I’d want that in my workplace”.

In 1886, factory workers in the US campaigning for an eight-hour day rallied around the slogan “Eight hours for work, eight hours for rest, and eight hours for what we will”. Today digital devices have eroded these hard-fought distinctions. The right to disconnect – which is simply the right for employees not to be contacted outside of office hours by their boss – largely speaks for itself. It’s an idea that could have profound effects on people working in occupations where a phone has become an electronic leash that employers can pull at any time. Putting an end to the toxic expectations of connectedness would allow us to reclaim the mental space to enjoy our evenings and weekends.

Digital disconnection is currently a privilege. Paying attendees can take part in “digital detox” retreats, handing over their phones and laptops to enjoy an “off-the-grid” experience cut off from the flurry of communication. A universal right to disconnect would open up this possibility to everyone. Here’s the kicker: it might sound radical, but France already adopted a similar policy in 2017, which requires companies with more than 50 employees to draw up a charter that sets out times when staff should not send or answer emails. The Italian government introduced a similar law in the same year.

More than five million UK workers put in a total of 2bn unpaid hours in 2018 – an average of more than seven hours a week per person. Although answering emails, phone calls and WhatsApp messages out of hours may not feel like work, it’s an insidious form of unpaid labour. Workers surveyed for a 2016 study spent about eight hours each week sending and responding to company-related emails outside of working hours. Participants said that monitoring and responding to emails during non-working hours led to chronic stress and emotional exhaustion.

This is a significant problem in the UK, where workload pressure is the single greatest cause of work-related illnesses. Employees in Britain already work among the longest hours and have the fewest national holidays compared with their European counterparts. A right to disconnect would empower workers to say no to the expectation of being “always on”. It would also bring back something that many of us have perhaps forgotten: the right to say no. As we move into a more digital world of email, WhatsApp and flexible working, work and life blend in new and uncomfortable ways. We need to update how we react to these changes. Though some jobs genuinely require an out-of-hours capacity, overtime should be remunerated or taken off as time in lieu.

New employee rights fit for our digital economy could be the building blocks for a complete reimagination of our working culture. Part of creating a more sustainable society will involve critically examining the kind of work that takes place within it. When Franklin D Roosevelt set about confronting the twin economic and environmental crises of the Great Depression and the dust bowl, he included labour protections as a key part of his New Deal. The Wagner Act strengthened workers’ collective bargaining rights, allowing them to negotiate better working conditions, and the Fair Labor Standards Act of 1938 set maximum hours and minimum wages.

Almost 100 years on from this pivotal legislation, the rights of working people have barely changed, but communications technology has dissolved the boundary between contracted and non-contracted hours. It’s time our political leaders recognised this, and provided a rulebook fit for purpose.

Newsletter

Related Articles

0:00
0:00
Close
Trump Called Viktor Orbán: "Why Are You Using the Veto"
Horror in the Skies: Plane Engine Exploded, Passengers Sent Farewell Messages
MSNBC Rebrands as MS NOW Amid Comcast’s Cable Spin-Off
AI in Policing: Draft One Helps Speed Up Reports but Raises Legal and Ethical Concerns
Shame in Norway: Crown Princess’s Son Accused of Four Rapes
Apple Begins Simultaneous iPhone 17 Production in India and China
A Robot to Give Birth: The Chinese Announcement That Shakes the World
Finnish MP Dies by Suicide in Parliament Building
Outrage in the Tennis World After Jannik Sinner’s Withdrawal Storm
William and Kate Are Moving House – and the New Neighbors Were Evicted
Class Action Lawsuit Against Volkswagen: Steering Wheel Switches Cause Accidents
Taylor Swift on the Way to the Super Bowl? All the Clues Stirring Up Fans
Dogfights in the Skies: Airbus on Track to Overtake Boeing and Claim Aviation Supremacy
Tim Cook Promises an AI Revolution at Apple: "One of the Most Significant Technologies of Our Generation"
Apple Expands Social Media Presence in China With RedNote Account Ahead of iPhone 17 Launch
Are AI Data Centres the Infrastructure of the Future or the Next Crisis?
Cambridge Dictionary Adds 'Skibidi,' 'Delulu,' and 'Tradwife' Amid Surge of Online Slang
Bill Barr Testifies No Evidence Implicated Trump in Epstein Case; DOJ Set to Release Records
Zelenskyy Returns to White House Flanked by European Allies as Trump Pressures Land-Swap Deal with Putin
The CEO Who Replaced 80% of Employees for the AI Revolution: "I Would Do It Again"
Emails Worth Billions: How Airlines Generate Huge Profits
Character.ai Bets on Future of AI Companionship
China Ramps Up Tax Crackdown on Overseas Investments
Japanese Office Furniture Maker Expands into Bomb Shelter Market
Intel Shares Surge on Possible U.S. Government Investment
Hurricane Erin Threatens U.S. East Coast with Dangerous Surf
EU Blocks Trade Statement Over Digital Rule Dispute
EU Sends Record Aid as Spain Battles Wildfires
JPMorgan Plans New Canary Wharf Tower
Zelenskyy and his allies say they will press Trump on security guarantees
Beijing is moving into gold and other assets, diversifying away from the dollar
Escalating Clashes in Serbia as Anti-Government Protests Spread Nationwide
The Drought in Britain and the Strange Request from the Government to Delete Old Emails
Category 5 Hurricane in the Caribbean: 'Catastrophic Storm' with Winds of 255 km/h
"No, Thanks": The Mathematical Genius Who Turned Down 1.5 Billion Dollars from Zuckerberg
The surprising hero, the ugly incident, and the criticism despite victory: "Liverpool’s defense exposed in full"
Digital Humans Move Beyond Sci-Fi: From Virtual DJs to AI Customer Agents
YouTube will start using AI to guess your age. If it’s wrong, you’ll have to prove it
Jellyfish Swarm Triggers Shutdown at Gravelines Nuclear Power Station in Northern France
OpenAI’s ‘PhD-Level’ ChatGPT 5 Stumbles, Struggles to Even Label a Map
Zelenskyy to Visit Washington after Trump–Putin Summit Yields No Agreement
High-Stakes Trump-Putin Summit on Ukraine Underway in Alaska
The World Economic Forum has cleared Klaus Schwab of “material wrongdoing” after a law firm conducted a review into potential misconduct of the institution’s founder
The Mystery Captivating the Internet: Where Has the Social Media Star Gone?
Man Who Threw Sandwich at Federal Agents in Washington Charged with Assault – Identified as Justice Department Employee
A Computer That Listens, Sees, and Acts: What to Expect from Windows 12
Iranian Protection Offers Chinese Vehicle Shipments a Cost Advantage over Japanese and Korean Makers
UK has added India to a list of countries whose nationals, convicted of crimes, will face immediate deportation without the option to appeal from within the UK
Southwest Airlines Apologizes After 'Accidentally Forgetting' Two Blind Passengers at New Orleans Airport and Faces Criticism Over Poor Service for Passengers with Disabilities
Russian Forces Advance on Donetsk Front, Cutting Key Supply Routes Near Pokrovsk
×