London Daily

Focus on the big picture.
Saturday, Sep 12, 2026

Let’s call time on unpaid electronic labour with a legal right to disconnect

Having to answer emails, calls and messages out of hours has become an insidious form of unpaid work

Too many of us know the feeling: you sign a contract for a nine-to-five job, but you find yourself answering emails, texts or even phone calls well into the evening. Sometimes it doesn’t feel like the working day ever truly ends: the very thought – or threat – of an email pinging into your inbox means your free time isn’t really free at all. This shared experience makes Rebecca Long-Bailey’s recent announcement of a proposed policy enshrining the “right to disconnect” welcome. Perhaps for the first time in this fairly underwhelming Labour leadership election, we can point to something concrete and say “that’s a good idea” or “I’d want that in my workplace”.

In 1886, factory workers in the US campaigning for an eight-hour day rallied around the slogan “Eight hours for work, eight hours for rest, and eight hours for what we will”. Today digital devices have eroded these hard-fought distinctions. The right to disconnect – which is simply the right for employees not to be contacted outside of office hours by their boss – largely speaks for itself. It’s an idea that could have profound effects on people working in occupations where a phone has become an electronic leash that employers can pull at any time. Putting an end to the toxic expectations of connectedness would allow us to reclaim the mental space to enjoy our evenings and weekends.

Digital disconnection is currently a privilege. Paying attendees can take part in “digital detox” retreats, handing over their phones and laptops to enjoy an “off-the-grid” experience cut off from the flurry of communication. A universal right to disconnect would open up this possibility to everyone. Here’s the kicker: it might sound radical, but France already adopted a similar policy in 2017, which requires companies with more than 50 employees to draw up a charter that sets out times when staff should not send or answer emails. The Italian government introduced a similar law in the same year.

More than five million UK workers put in a total of 2bn unpaid hours in 2018 – an average of more than seven hours a week per person. Although answering emails, phone calls and WhatsApp messages out of hours may not feel like work, it’s an insidious form of unpaid labour. Workers surveyed for a 2016 study spent about eight hours each week sending and responding to company-related emails outside of working hours. Participants said that monitoring and responding to emails during non-working hours led to chronic stress and emotional exhaustion.

This is a significant problem in the UK, where workload pressure is the single greatest cause of work-related illnesses. Employees in Britain already work among the longest hours and have the fewest national holidays compared with their European counterparts. A right to disconnect would empower workers to say no to the expectation of being “always on”. It would also bring back something that many of us have perhaps forgotten: the right to say no. As we move into a more digital world of email, WhatsApp and flexible working, work and life blend in new and uncomfortable ways. We need to update how we react to these changes. Though some jobs genuinely require an out-of-hours capacity, overtime should be remunerated or taken off as time in lieu.

New employee rights fit for our digital economy could be the building blocks for a complete reimagination of our working culture. Part of creating a more sustainable society will involve critically examining the kind of work that takes place within it. When Franklin D Roosevelt set about confronting the twin economic and environmental crises of the Great Depression and the dust bowl, he included labour protections as a key part of his New Deal. The Wagner Act strengthened workers’ collective bargaining rights, allowing them to negotiate better working conditions, and the Fair Labor Standards Act of 1938 set maximum hours and minimum wages.

Almost 100 years on from this pivotal legislation, the rights of working people have barely changed, but communications technology has dissolved the boundary between contracted and non-contracted hours. It’s time our political leaders recognised this, and provided a rulebook fit for purpose.

Newsletter

Related Articles

0:00
0:00
Close
UK Reviews Nationwide Emergency Alert Tests After Systems Meet Reliability Targets
UK Seeks Faster Rail Links Across Northern Industrial Corridors
British Business Bank Allocates £150 Million for High-Growth Companies in Northern England
BBC Warns Staff Strikes Are Possible Amid Pay Dispute and £500 Million Savings Drive
UK Backs Short Extension of UN Sudan Sanctions Regime
Prime Minister Andy Burnham Defends Early Prison Release Reforms and Growth Strategy
Reform UK Faces Scrutiny Over Alleged Effort to Circumvent Foreign Donation Rules
UK Analysts Warn Tax Rises or Spending Cuts May Be Needed to Preserve Fiscal Headroom
Jaguar Land Rover Plans Up to 4,000 Job Cuts in £1.7 Billion Cost-Saving Drive
UK Chancellor Warns of Difficult October Budget as Borrowing Costs Rise
UK Declares Israeli Occupation of West Bank Unlawful and Expands Sanctions
UK House of Commons Rejects Assisted Dying Bill for England and Wales
English Councils to Gain Power to Introduce Tourist Taxes by 2028
Kemi Badenoch Reshuffles Conservative Shadow Cabinet
Firefighters Make Progress Containing Major Wildfires in South Wales
John Lewis Partnership Reports £124 Million Loss
Study Says UK AI Data Centres Will Create Only a Quarter of Forecast Jobs
UK Government Considers Higher Industrial Water Prices Amid Supply Pressures
Andy Burnham Holds First Call With Donald Trump as UK Prime Minister
NHS Records Busiest Summer on Record as Heatwaves Drive Hospital Admissions
Home Secretary Orders Police Crackdown on Far-Right Anti-Migrant Vigilantes
UK Supreme Court Rules Northern Ireland Religious Education Curriculum Breaches Human Rights Standards
Markets Price in Four Bank of England Rate Rises by Next Summer
House of Commons Prepares Free Vote on Assisted Dying Bill
UK Government Bans Trade With Israeli Settlements in Occupied Territories
UK Economy Grows 0.4% in July as Artificial Intelligence Investment Supports Expansion
Andy Burnham Becomes UK Prime Minister After Keir Starmer Resigns
John Lewis Partnership Loss Widens to £124 Million
UK Government to Put White Working-Class Social Mobility at Centre of Equality Policy
McLaren Plans £450 Million Technology Investment Creating 1,000 UK Jobs
UK Chancellor Faces Calls for Wealth Taxes and Public Ownership in Autumn Budget
English Mayors to Gain Powers to Impose Uncapped Overnight Tourist Taxes
JPMorgan’s Jamie Dimon Warns UK Government Against Bank Windfall Taxes
UK Air Traffic Control Outage Cancels More Than 2,000 Flights
UK Imposes Trade Ban on Israeli Settlements in the West Bank
UK Borrowing Costs Surge as Middle East Tensions Push Long-Term Gilt Yields to Highest Since 1998
Buckingham Palace Says Prince Harry and Meghan Will Not Resume Official Royal Duties
UK Treasury Faces Calls to Scrap £100,000 Childcare Support Threshold
Trades Union Congress Urges Labour Government to Rewrite Migration Policy
Riot Police Deployed After Anti-Migrant Protests Turn Violent in Portsmouth
UK Considers Replacing Some Disability Cash Payments With Direct Services
JPMorgan’s Jamie Dimon Warns UK Chancellor Against Higher Banking Taxes
UK Announces New Sanctions Targeting Israeli Settlements in West Bank
Metropolitan Police Investigate Alleged Illegal Donations to Reform UK
UK Charges Wiltshire Man With Assisting Russian Intelligence
UK Orders Urgent Review After Air Traffic Failure Cancels More Than 2,000 Flights
Merz Rebukes AfD Expansion in Saxony-Anhalt
King Charles Confirms Prince Harry and Meghan Will Remain Private Citizens
Labour Selects Former Child Refugee for By-Election in Keir Starmer’s Former Seat
Foreign Private Equity Accelerates Takeovers of London-Listed Industrial Companies
×