London Daily

Focus on the big picture.
Saturday, Sep 19, 2026

Changing Places toilets for disabled people to be compulsory

Large accessible toilets for severely disabled people - known as Changing Places - will be made compulsory for new buildings in England from 2021.

Shopping centres, supermarkets, sports and arts venues will be required to include at least one Changing Place, a government spokesman said.

The facilities include hoists, changing benches and space for carers.

Campaigner Zack Kerr said the announcement was "nothing short of life changing".

A government spokesman said there were more than 1,400 Changing Places toilets in the UK, compared with 140 in 2007, but more were needed to support about 250,000 severely disabled people.

Many disabled people have spoken about restricting their drinking to avoid needing the toilet when they were out, risking dehydration and urinary tract infections.

Other issues include sitting in soiled clothing or dirty nappies until they find a suitable toilet or returned home, and carers having to change a disabled person on a dirty toilet floor.

Helen Whately, Minister for Care, said "Compulsory Changing Places in new public buildings is a major step in reducing the health inequalities.

"All public spaces should cater for people with disabilities so they don't have to suffer discomfort, embarrassment, or even injury without access to a Changing Place."

The government's announcement will be a major change for building rules in England which now require Changing Places, which are at about 12 sq m, to be designed for new public buildings.

A £30m fund to install Changing Places in existing premises was also announced in March's Budget.

On Sunday, the Department for Transport and Muscular Dystrophy UK announced a £1.27m fund to install 37 more Changing Places at service stations across England.

It means 87 of England's 118 service stations will have the facilities in the next few years.

Zack Kerr, who has cerebral palsy, launched a campaign for more Changing Places after a "distressing" journey from his Lancashire home to south Wales three years ago.

"We stopped at three service stations on route along the M62, M6 and M5 but none of them had an accessible changing facility," he said.

Mr Kerr said when he started his service stations campaign "there were about 10 [Changing Places] in the whole country and none of them were north of Birmingham".

He said he was "especially pleased" there would be more facilities in northern England.

Comments

Edgar Dowell 6 year ago
Make these available for others as well. My wife had Parkinson's and I was her caregiver. She needed my help and it was often difficult to locate a washroom for her. As she progressed through the stages of Parkinson's and the dementia her ability to take care of herself deteriorated. It was after she could not figure out how to get out of a stall and I had to climb over the wall to get inside and unlatch the door that I could no longer allow her to go it alone with me waiting outside. Many, many times I had to have staff member at a business stand by the door to a multi stall washroom keeping other people out or enlist the help of a stranger to do the same. Sometimes there were family washrooms or single washrooms, but even then they were not always accessible. On one occasion I stopped at a petrol station and asked for the key to the washroom and the attendant told me the washrooms were only for customer use. I decided to leave rather than enunciate what was on my mind about this mean spirited person. Although I had not been to this particular gas station, I have purchased gas at other gas stations of the same brand, hundreds, if not thousands of times over the last 58 years and not used their washroom facility. I would have been a customer after the priority item was addressed. I went elsewhere down the road.
Families with small children should also be permitted to use these rooms and adding a changing table for infants would be a great asset. Businesses that cater to families should be required to have at least one of this types of room.

Newsletter

Related Articles

0:00
0:00
Close
Addison Lee Founder Loses £20.5 Million Non-Domicile Tax Case
BrewDog Creditors Face Heavy Losses After Collapse
Thirteenth Metropolitan Police Officer Dismissed Over Charing Cross Conduct
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Accommodation Plan
NHS Approves Life-Extending Treatment for Women With Incurable Breast Cancer
Software Defect Blamed for Major UK Air Traffic Disruption
Twenty Women Underwent Unnecessary Mastectomies at County Durham NHS Trust
British Steel Costs Taxpayers £1.3 Million a Day as MPs Demand Long-Term Plan
UK Parliament Advances Sovereign Grant Reform Setting Royal Funding at £99.9 Million
King Charles Urges Human-Centred Approach to Artificial Intelligence at Scotland Summit
House of Lords Begins Scrutiny of Voting-Age and Political Finance Reforms
UK Labour Market Shows Growing Divide Between Younger and Older Workers
Nearly Seven in 10 UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Andy Burnham Reaffirms UK Net-Zero Target Amid North Sea Energy Debate
UK Parliament Demands Credible Financial and Decarbonisation Plan for British Steel
MPs Urge Government to Reject Thames Water Rescue Deal and Prepare Special Administration
Bank of England Holds Rate at 3.75% as Energy Shock Raises Inflation Risks
TUC Calls for Social Energy Tariff Funded by Higher Taxes on Bank Profits
UK Parliament Enters Conference Recess After Advancing Sovereign Grant Legislation
King Charles Hosts Artificial Intelligence Leaders at Dumfries House Summit
Nearly Seven in Ten UK Small Businesses Delay or Cancel Growth Plans as Costs Rise
Anthropic Details Malicious Use of Claude in Cyber, Weapons and Influence Operations
McLaren Announces £500 Million UK Investment and 1,000 New Jobs
Scotland and Wales Sign Cardiff Agreement to Deepen Cooperation on Shared Policy Priorities
UK Government Moves to Fully Fund Teacher Pay Award as Strike Threat Recedes
UK Competition Regulator Deepens Scrutiny of Microsoft’s Business Software and AI Market Position
NHS England Reforms Focus on Cutting Waiting Lists and Improving Digital Care
England Maintains Mandatory Housing Targets in Push for 1.5 Million New Homes
UK Government Plans Statutory Industrial Strategy Council to Strengthen Long-Term Economic Policy
Asthma Charity Warns of Major Gaps in Childhood Diagnostic Testing Across England
TUC Chief Paul Nowak Appointed to Bank of England Court
Bristol Opens £35 Million Deep-Tech Innovation Hub at Temple Quarter
Oxfordshire Village Votes Symbolically to Leave UK Over Asylum Housing Plan
Andy Burnham Deepens UK Defense and AI Cooperation With NATO and Canada
UK Government Announces Neonatal Safety Reforms After Thirlwall Inquiry
Bank of England Weighs Rate Decision as UK Inflation Rises to 3.1%
UK Health Unions Warn of Staffing Pressures as Public and Private Pay Growth Diverges
Rockstar Games Faces Tribunal Claims From 23 Former Grand Theft Auto VI Developers
UK Treasury Faces Tighter Budget Constraints as Borrowing Costs and Pension Spending Rise
Prime Minister Andy Burnham Sets Out Ten-Year Plan for Greater Public Oversight of Utilities
UK Economy Grows 0.4% in July as Services and Technology Activity Strengthen
Scotland, Wales and Northern Ireland Leaders Coordinate Push for UK Constitutional Change
Police Tighten Public-Order Measures After Anti-Immigration Protests in Dover and Portsmouth
UK Ministers Pressed for Answers After US Diplomat Accused of Child Abuse Images Leaves Britain
Jaguar Land Rover Pursues NATO Defense Contracts for Defender Vehicles
British Service Member Dies in Road Accident While Deployed in Ukraine
George Osborne Calls for Britain to Rejoin EU Customs Union
Anthropic Chief Dario Amodei Urges Faster UK Action on Advanced AI Risks
UK State Pension Set for 3.9% Rise Under Triple Lock
UK Labour Market Cools as Payrolled Employment Continues to Decline
×