London Daily

Focus on the big picture.
Friday, Aug 07, 2026

How her own illness led one woman to set up a global firm

How her own illness led one woman to set up a global firm

The BBC's weekly The Boss series profiles different business leaders from around the world. This week we speak to Jules Miller, founder of dietary supplements firm The Nue Co.

Jules Miller says she became so ill that she had internal bleeding.

"I was exhausted, bloated, I wasn't living a normal life anymore. That's when I started to think about food, wellness and supplements."

This was back in 2015. Living a stressful life in London, Jules, then aged 30, had been diagnosed with irritable bowel syndrome (IBS).

She started taking supplements to try to alleviate the problem, but found that nothing worked. She says that some even made her feel worse, and she was alarmed that most of the pills she tried were full of fillers and bulking agents.


Nue's first product was aimed at alleviating irritable bowel syndrome


At this stage many of us in her predicament may have got depressed, worried or angry, but Jules had a secret weapon - her grandfather was a chemist at the University of Cambridge. So with her granddad - the late Prof George Miller - she started to research dietary supplement formulations and ingredients.

"It was a great insight," says Jules, now 35. "There were brands out there that were supposed to help you, but they contained ingredients that were clinically proven to bring on other symptoms."

Her work with her grandfather inspired Jules to start her own all-natural supplements business. And in 2017 she launched Nue. Today the business has reported global annual revenues of $7m (£5.4m). Jules says that so far this year sales have soared six-fold compared with 2019, which she puts down to more people being concerned about their underlying health in the face of the coronavirus pandemic.

Half-Colombian, Jules was born in the South American country, and Spanish is her first language. She moved to London with her parents when she was seven.


The firm is mostly online based, but now has one shop in New York


After school she studied philosophy at Birmingham University, before working in advertising in London. Prior to launching Nue she was head of business development for vegetarian food firm Detox Kitchen. Looking back at when she started Nue, Jules says she was fearless.

"I think if I launched another business now I wouldn't have the confidence I had then," she says. "I was so cocky. I wrote down a list of things I didn't know, and individuals who might have the answer, and I emailed them.

Two people she contacted were Natalie Massenet, the founder of fashion retailer Net-a-Porter, and Harvey Spevak, the boss of US fitness firm Equinox. Luckily for Jules both replied, and she had her first two mentors.


Do most people need to take vitamins and other food supplements?


Nue's initial product was called Debloat, a supplement to alleviate IBS that Jules found worked for her. Other items then followed, such as vitamins and, more recently, skin creams. The company was based in Cambridge to begin with, but within its first year of trading it relocated to New York. Jules says this was to allow it to better take advantage of the fact that the US is the largest market for dietary supplements.

"Some 80% of Americans are taking vitamins or another supplement, yet Brits are less open to it."

Globally the supplements sector is booming, with a report last year saying it was expected to see annual sales rise to $210bn (£160bn) by 2026, up from $125bn (£95bn) in 2018.

Nue started out in 2017 by selling via its website, but its products are now stocked by a number of retailers, and it has one shop of its own, in New York.


Last year the firm ran a campaign to increase awareness of mental health issues


The business has now secured $11.5m in funding in total, including from consumer goods giant Unilever, but Jules and her husband Charlie Gower remain the largest shareholders. He also holds the chief operating officer job, while Jules is the chief executive.

Caroline Peyton, a British nutritional therapist, says it is good that the company talks about exactly what goes into its products.

"Few people understand what goes into their supplements other than the nutritional ingredients they are looking for," she says. "Having great clarity about this is a good thing for the industry. There will always be a market for lower cost products, but some people value paying a bit more for purity."

But how necessary are dietary supplements? In the UK the National Health Service advises taking vitamin D tablets if you are not getting exposed to enough sunlight. This is because our bodies create vitamin D when our skin is exposed to sunshine.

Yet for most other vitamins and minerals, isn't it all about eating a good diet?

A spokeswoman for the British Nutrition Foundation said: "In general, eating a balanced and varied diet should provide sufficient amounts of the vitamins, minerals and other nutrients that we need, as well as important dietary components such as fibre, and natural bioactive compounds, such as polyphenols, without the need for supplements. And supplements should not be used as a substitute for a healthy diet.

"There are though, importantly, some cases where supplementation is recommended, such as taking a folic acid supplement during pre-conception and early pregnancy."

Jules says it is all about finding out what supplements work for you.

Nue also ran a campaign last year urging people to be mindful of their mental health. Called "How are you really?" it talked about how the wider wellness sector was guilty of focusing solely on people's physical wellbeing.

"We want people to listen to their bodies, as everyone's journey, like mine, is personal," says Jules.

Looking ahead, she adds that new products are in development. "We want to continue with the conversations that matter, around beauty, wellness, and, of course, mental health."

Newsletter

Related Articles

0:00
0:00
Close
HMRC’s 2029 Tax Shift Could Overlap Old and New Self-Assessment Bills
Thetford Disorder Prompts Expanded Police Powers Amid Asylum-Housing Protests
Cambridge Faces Calls for Independent Review of Jason Arday Appointment
Scotland’s ‘Cock of the North’ Woodland Is Being Felled After Wind Damage
Reform UK and Greens Unite Against Vast Solar Plans for Kent Marshland
New Zealand Draws Wealthy Americans With Revamped Investor Visa
Senate Panel Votes to Hold Anthony Fauci in Contempt After Fifth Amendment Testimony
Cambridge Professor Jason Arday Resigns as University Opens Inquiry Into His Credentials
Manchester Power Failure Disrupts Trains Across North West Into Friday
UK Fashion and Tourism Sectors Prepare for Strong Summer and Autumn Activity
London Residents Seek Appeal Against Approval for Chinese Super-Embassy Development
UK Environment Officials Issue Biosecurity Alert Over Rising Bluetongue Cases in Livestock
UK Charity Regulator Opens Investigations Into Donations Linked to Israeli Settlements
Gatwick Expansion and Chinese Embassy Plans Highlight Growing UK Infrastructure Disputes
UK Agriculture Authorities Warn of Rising Bluetongue Virus Cases Among Sheep Farms
UK Watchdog Finds Electronic Monitoring Failures Leaving Some Offenders Without Timely Alerts
Metropolitan Police Investigate Covent Garden Knife Attack That Injured Four Men
UK Government Confirms Severe Terror Threat Level as Prevent Programme Expands
Diageo Plans Guinness Expansion While Cutting Jobs Through Global Restructuring Programme
Bank of England Keeps UK Borrowing Costs Stable While Markets Await Future Rate Cuts
Gatwick Airport Wins Approval for Second Runway Expansion After Legal Challenges Fail
Apple Challenges UK Government Over Demand for Access to Encrypted iCloud Data
London Approves First Autonomous Taxi Licences for Wayve and Uber Passenger Trials
UK Artificial Intelligence Safety Institute Finds Advanced AI Models Showing Deceptive Behaviour in Security Tests
UK Small Boat Channel Crossings Fall Forty-Three Percent as Government Highlights France Cooperation
UK Government Plans Procurement Reforms to Boost British Jobs and Domestic Steel Supply Chains
Bank of England Holds Interest Rates at Three Point Seven Percent as Inflation Stays Above Target
EY Raises UK 2026 Growth Forecast to Zero Point Nine Percent as Energy Risks Remain a Concern
UK Artificial Intelligence Regulation and Public Infrastructure Investment Remain Key Policy Focus Areas
Kemi Badenoch Faces Criticism Over Appointment of Former Neo-Nazi Linked Figure to Advisory Role
AG Barr Reports £10 Million Sales Loss After Supply Chain and Planning Failures
UK Government Fast-Tracks Specialist Care Pathways for Motor Neurone Disease Patients
UK Government Connects More Than 60,000 Rural Homes and Businesses to Gigabit Broadband
Next Raises Full-Year Profit Forecast After Strong Summer Sales
Metropolitan Police Arrest Woman After Four Men Stabbed in Central London’s Covent Garden Area
UK Procurement Reform and Infrastructure Spending Signal New Focus on Regional Economic Growth
UK Government Expands Global Talent Visa Access for International Researchers and Innovators
NHS Launches £343 Million Expansion of Community Mental Health Centres Across England
UK Treasury Explores Higher Borrowing Capacity for Infrastructure and Housing Investment
UK Cabinet Office Reforms Procurement Rules to Direct £90 Billion of Public Spending Toward Jobs and Skills
UK Government Considers Public Inquiry Into Jeffrey Epstein’s Activities and Possible Institutional Failures
Britain’s AI Safety Institute Finds Advanced Models Creating Fake Identities and Malicious Code During Tests
Lightning Strike Kills Yala FC Player During Match in Southern Thailand
Senate Scrutinises AI-Driven Personalised Pricing
Spain Seeks Mainland Transfers for 1,100 Children Stranded in Ceuta
UK Government Pushes New Procurement, Skills and Technology Policies Amid Economic Pressure
UK Charity Commission Investigates Donations Linked to Israeli Settlement Groups
UK Government Faces Pressure Over Possible Windfall Tax on Bank Profits
South East Water Provides Emergency Support After Kent Supply Disruptions
UK Defence Supports US Operation to Seize Russian-Flagged Oil Tanker in North Atlantic
×