London Daily

Focus on the big picture.
Friday, Nov 06, 2026

How her own illness led one woman to set up a global firm

How her own illness led one woman to set up a global firm

The BBC's weekly The Boss series profiles different business leaders from around the world. This week we speak to Jules Miller, founder of dietary supplements firm The Nue Co.

Jules Miller says she became so ill that she had internal bleeding.

"I was exhausted, bloated, I wasn't living a normal life anymore. That's when I started to think about food, wellness and supplements."

This was back in 2015. Living a stressful life in London, Jules, then aged 30, had been diagnosed with irritable bowel syndrome (IBS).

She started taking supplements to try to alleviate the problem, but found that nothing worked. She says that some even made her feel worse, and she was alarmed that most of the pills she tried were full of fillers and bulking agents.


Nue's first product was aimed at alleviating irritable bowel syndrome


At this stage many of us in her predicament may have got depressed, worried or angry, but Jules had a secret weapon - her grandfather was a chemist at the University of Cambridge. So with her granddad - the late Prof George Miller - she started to research dietary supplement formulations and ingredients.

"It was a great insight," says Jules, now 35. "There were brands out there that were supposed to help you, but they contained ingredients that were clinically proven to bring on other symptoms."

Her work with her grandfather inspired Jules to start her own all-natural supplements business. And in 2017 she launched Nue. Today the business has reported global annual revenues of $7m (£5.4m). Jules says that so far this year sales have soared six-fold compared with 2019, which she puts down to more people being concerned about their underlying health in the face of the coronavirus pandemic.

Half-Colombian, Jules was born in the South American country, and Spanish is her first language. She moved to London with her parents when she was seven.


The firm is mostly online based, but now has one shop in New York


After school she studied philosophy at Birmingham University, before working in advertising in London. Prior to launching Nue she was head of business development for vegetarian food firm Detox Kitchen. Looking back at when she started Nue, Jules says she was fearless.

"I think if I launched another business now I wouldn't have the confidence I had then," she says. "I was so cocky. I wrote down a list of things I didn't know, and individuals who might have the answer, and I emailed them.

Two people she contacted were Natalie Massenet, the founder of fashion retailer Net-a-Porter, and Harvey Spevak, the boss of US fitness firm Equinox. Luckily for Jules both replied, and she had her first two mentors.


Do most people need to take vitamins and other food supplements?


Nue's initial product was called Debloat, a supplement to alleviate IBS that Jules found worked for her. Other items then followed, such as vitamins and, more recently, skin creams. The company was based in Cambridge to begin with, but within its first year of trading it relocated to New York. Jules says this was to allow it to better take advantage of the fact that the US is the largest market for dietary supplements.

"Some 80% of Americans are taking vitamins or another supplement, yet Brits are less open to it."

Globally the supplements sector is booming, with a report last year saying it was expected to see annual sales rise to $210bn (£160bn) by 2026, up from $125bn (£95bn) in 2018.

Nue started out in 2017 by selling via its website, but its products are now stocked by a number of retailers, and it has one shop of its own, in New York.


Last year the firm ran a campaign to increase awareness of mental health issues


The business has now secured $11.5m in funding in total, including from consumer goods giant Unilever, but Jules and her husband Charlie Gower remain the largest shareholders. He also holds the chief operating officer job, while Jules is the chief executive.

Caroline Peyton, a British nutritional therapist, says it is good that the company talks about exactly what goes into its products.

"Few people understand what goes into their supplements other than the nutritional ingredients they are looking for," she says. "Having great clarity about this is a good thing for the industry. There will always be a market for lower cost products, but some people value paying a bit more for purity."

But how necessary are dietary supplements? In the UK the National Health Service advises taking vitamin D tablets if you are not getting exposed to enough sunlight. This is because our bodies create vitamin D when our skin is exposed to sunshine.

Yet for most other vitamins and minerals, isn't it all about eating a good diet?

A spokeswoman for the British Nutrition Foundation said: "In general, eating a balanced and varied diet should provide sufficient amounts of the vitamins, minerals and other nutrients that we need, as well as important dietary components such as fibre, and natural bioactive compounds, such as polyphenols, without the need for supplements. And supplements should not be used as a substitute for a healthy diet.

"There are though, importantly, some cases where supplementation is recommended, such as taking a folic acid supplement during pre-conception and early pregnancy."

Jules says it is all about finding out what supplements work for you.

Nue also ran a campaign last year urging people to be mindful of their mental health. Called "How are you really?" it talked about how the wider wellness sector was guilty of focusing solely on people's physical wellbeing.

"We want people to listen to their bodies, as everyone's journey, like mine, is personal," says Jules.

Looking ahead, she adds that new products are in development. "We want to continue with the conversations that matter, around beauty, wellness, and, of course, mental health."

Newsletter

Related Articles

0:00
0:00
Close
High Court Rules in Favor of Comprehensive Transparency Review Regarding Government Artificial Intelligence Procurement Contracts
Home Office Expands Digital Border Security and Electronic Travel Authorization Systems Across International Arrivals
Scottish Government Confirms Accelerated Investment in Offshore Renewable Energy Infrastructure Across North Sea Corridors
Department for Environment Food and Rural Affairs Implements Stricter Water Company Oversight and Environmental Penalties
National Health Service England Unveils Emergency Winter Resilience Package to Tackle Acute Accident and Emergency Backlogs
Office for National Statistics Reports Gross Domestic Product Growth Stagnated at Zero Point One Percent in Third Quarter
Chancellor of the Exchequer Outlines Comprehensive Fiscal Strategy to Stabilize National Borrowing and Public Spending
Bank of England Maintains Base Interest Rate at Five Percent Amid Persistent Service Sector Inflation Pressures
Office for National Statistics Reports Stable Consumer Confidence and Modest Retail Growth Heading into Winter
Welsh Government Launches Strategic Regional Transport Initiative to Modernize Rail Links Across South Wales
Home Office Expands Digital Border Security Controls and Electronic Travel Authorisations for Inbound Visitors
Scottish Government Announces Emergency Housing Investment Package to Tackle Urban Homelessness Crises
Northern Ireland Executive Reaches Bipartisan Consensus on Public Sector Pay Reform and Budget Allocations
Automotive Manufacturing Sector in the West Midlands Welcomes New Electric Vehicle Supply Chain Investments
Department for Energy Security and Net Zero Approves Offshore Wind Expansion in the North Sea
HM Treasury Finalizes Regulatory Framework for Stablecoins and Digital Asset Markets in London
National Health Service Unveils Comprehensive Digital Integration Strategy to Slash Hospital Waiting Lists
Bank of England Leaves Interest Rates Unchanged Amid Persistent Wage Growth and Inflationary Pressures
United Kingdom and Caribbean Nations Agree to Establish Formal Diplomatic Dialogue Following Reparations Discussions
Cambridge University Appoints Senior Barrister to Lead Independent Review into Death of Academic Jason Arday
Historic Hastings Castle and Kent Dickens Chalet Added to National Heritage at Risk Register Amid Deterioration Concerns
Incoming British Ambassador to Japan Calls for Deepened Bilateral Cooperation on Artificial Intelligence and Semiconductors
Milburn Review Urges Employment Revolution to Unlock Workforce Opportunities for Young Disabled Britons
British Healthcare Worker Evacuated from Democratic Republic of Congo to United Kingdom Following Ebola Exposure
United Nations Refugee Agency Criticises Government Proposal for Thirty-Year Earned Settlement Pathways for Asylum Seekers
Parliamentary Inquiry Warns United Kingdom Remains Exposed to Chinese Critical Mineral Dependencies
Bank of England Prepares Interest Rate Decision as Inflation Pressures Prompt Expectation of Four Percent Benchmark
Department for Business and Trade Overhauls Protection Standards for Digital Animation and Moving Image Files
Intellectual Property Office Introduces Thirty-Month Grace Period for International Product Launches
Intellectual Property Office Targets Anti-Competitive Filings With New Powers to Verify Novelty Before Registration
Creative Industries Minister Ian Murray Praises Regulatory Reforms to Safeguard Small Businesses and Micro-Enterprises
Government Unveils Major Design Framework Overhaul to Protect British Creators and Boost Economy
Global Asset Management Reports Surge in British Dividend Payouts Driven by Strong Financial and Mining Sectors
HM Treasury Confirms Strongest Group of Seven Growth Figures as Fiscal Consolidation Plans Progress
Department for Energy Security and Net Zero Approves Construction of New North Sea Offshore Wind Hub
Northern Ireland Executive Finalizes Public Sector Pay Agreements Following Months of Inter-Agency Negotiations
Welsh First Minister Eluned Morgan Secures Cross-Party Support for Regional Clean Energy Infrastructure Bill
Competition and Markets Authority Launches Formal Investigation Into Dominant Artificial Intelligence Cloud Partnerships
United Kingdom Foreign Secretary David Lammy Concludes High-Level Diplomatic Mission to Washington and Ottawa
Scottish Government Announces Emergency Housing Investment Package to Address Escalating Urban Homelessness
Chancellor Rachel Reeves Finalizes Corporate Tax Adjustments Ahead of Upcoming Business Investment Summit
National Health Service England Unveils Emergency Winter Resilience Plan to Combat Projected A&E Overcrowding
Bank of England Monetary Policy Committee Votes to Hold Base Interest Rate Steady at Four Point Seven5 Per Cent
UK Gross Domestic Product Expands by Zero Point Four Per Cent in Third Quarter Driven by Resilient Services Growth
Northern Ireland Executive Agrees on Multi-Year Public Sector Pay Restructuring Framework at Stormont
Department for Transport Confirms Acceleration of Electric Vehicle Charging Infrastructure Rollout Along Strategic Motorways
Welsh Government Announces Emergency Funding Package to Support Agricultural Sector Facing Severe Weather Impacts
High Court Rules in Favor of Environmental Coalition Over Government Carbon Reduction Plan Deficiencies
Office for National Statistics Reports Stable Retail Sales Growth Supported by Strong Digital Commerce Volumes
Scottish First Minister John Swinney Secures Cross-Party Support for Renewable Energy Export Expansion
×