London Daily

Focus on the big picture.
Saturday, Oct 17, 2026

How her own illness led one woman to set up a global firm

How her own illness led one woman to set up a global firm

The BBC's weekly The Boss series profiles different business leaders from around the world. This week we speak to Jules Miller, founder of dietary supplements firm The Nue Co.

Jules Miller says she became so ill that she had internal bleeding.

"I was exhausted, bloated, I wasn't living a normal life anymore. That's when I started to think about food, wellness and supplements."

This was back in 2015. Living a stressful life in London, Jules, then aged 30, had been diagnosed with irritable bowel syndrome (IBS).

She started taking supplements to try to alleviate the problem, but found that nothing worked. She says that some even made her feel worse, and she was alarmed that most of the pills she tried were full of fillers and bulking agents.


Nue's first product was aimed at alleviating irritable bowel syndrome


At this stage many of us in her predicament may have got depressed, worried or angry, but Jules had a secret weapon - her grandfather was a chemist at the University of Cambridge. So with her granddad - the late Prof George Miller - she started to research dietary supplement formulations and ingredients.

"It was a great insight," says Jules, now 35. "There were brands out there that were supposed to help you, but they contained ingredients that were clinically proven to bring on other symptoms."

Her work with her grandfather inspired Jules to start her own all-natural supplements business. And in 2017 she launched Nue. Today the business has reported global annual revenues of $7m (£5.4m). Jules says that so far this year sales have soared six-fold compared with 2019, which she puts down to more people being concerned about their underlying health in the face of the coronavirus pandemic.

Half-Colombian, Jules was born in the South American country, and Spanish is her first language. She moved to London with her parents when she was seven.


The firm is mostly online based, but now has one shop in New York


After school she studied philosophy at Birmingham University, before working in advertising in London. Prior to launching Nue she was head of business development for vegetarian food firm Detox Kitchen. Looking back at when she started Nue, Jules says she was fearless.

"I think if I launched another business now I wouldn't have the confidence I had then," she says. "I was so cocky. I wrote down a list of things I didn't know, and individuals who might have the answer, and I emailed them.

Two people she contacted were Natalie Massenet, the founder of fashion retailer Net-a-Porter, and Harvey Spevak, the boss of US fitness firm Equinox. Luckily for Jules both replied, and she had her first two mentors.


Do most people need to take vitamins and other food supplements?


Nue's initial product was called Debloat, a supplement to alleviate IBS that Jules found worked for her. Other items then followed, such as vitamins and, more recently, skin creams. The company was based in Cambridge to begin with, but within its first year of trading it relocated to New York. Jules says this was to allow it to better take advantage of the fact that the US is the largest market for dietary supplements.

"Some 80% of Americans are taking vitamins or another supplement, yet Brits are less open to it."

Globally the supplements sector is booming, with a report last year saying it was expected to see annual sales rise to $210bn (£160bn) by 2026, up from $125bn (£95bn) in 2018.

Nue started out in 2017 by selling via its website, but its products are now stocked by a number of retailers, and it has one shop of its own, in New York.


Last year the firm ran a campaign to increase awareness of mental health issues


The business has now secured $11.5m in funding in total, including from consumer goods giant Unilever, but Jules and her husband Charlie Gower remain the largest shareholders. He also holds the chief operating officer job, while Jules is the chief executive.

Caroline Peyton, a British nutritional therapist, says it is good that the company talks about exactly what goes into its products.

"Few people understand what goes into their supplements other than the nutritional ingredients they are looking for," she says. "Having great clarity about this is a good thing for the industry. There will always be a market for lower cost products, but some people value paying a bit more for purity."

But how necessary are dietary supplements? In the UK the National Health Service advises taking vitamin D tablets if you are not getting exposed to enough sunlight. This is because our bodies create vitamin D when our skin is exposed to sunshine.

Yet for most other vitamins and minerals, isn't it all about eating a good diet?

A spokeswoman for the British Nutrition Foundation said: "In general, eating a balanced and varied diet should provide sufficient amounts of the vitamins, minerals and other nutrients that we need, as well as important dietary components such as fibre, and natural bioactive compounds, such as polyphenols, without the need for supplements. And supplements should not be used as a substitute for a healthy diet.

"There are though, importantly, some cases where supplementation is recommended, such as taking a folic acid supplement during pre-conception and early pregnancy."

Jules says it is all about finding out what supplements work for you.

Nue also ran a campaign last year urging people to be mindful of their mental health. Called "How are you really?" it talked about how the wider wellness sector was guilty of focusing solely on people's physical wellbeing.

"We want people to listen to their bodies, as everyone's journey, like mine, is personal," says Jules.

Looking ahead, she adds that new products are in development. "We want to continue with the conversations that matter, around beauty, wellness, and, of course, mental health."

Newsletter

Related Articles

0:00
0:00
Close
Russell Brand Trial Begins at Southwark Crown Court
UK Parliament to Debate Climate Risks and Council Tax Following Public Petitions
Department for Transport Demands Safety Audits Following Regional Rail Disruptions
House of Lords Scrutinizes Amendments to Armed Forces Bill
Devolved Administrations in Scotland and Wales Criticize Post-Brexit Funding Framework
Prime Minister Andy Burnham Defends Middle East Military Support Under Parliamentary Scrutiny
NHS Leaders Warn of Severe Pressure on Hospitals from Winter Virus Outbreaks
Retailers and Business Groups Lobby Chancellor for Relief from Rising Employment Taxes
City of London Taskforce Urges Radical Reform to Prevent UK From Becoming "Incubator Nation"
Bank of England Officials Signal Potential November Interest Rate Hike
Institute for Fiscal Studies Warns of £35 Billion Funding Gap in Upcoming Autumn Budget
IMF Upgrades UK Growth Forecast to 1.3% for 2026
Former UUP leader Jeffrey Donaldson sentenced to 15 years in prison for historical child sex offences
UK ministers adopt independent commission blueprint to fast-track AI in the NHS
Labour leadership orders local councillors to end power-sharing deals with Green Party
UK government considers regulatory intervention in proposed Sky and ITV merger
Environment Agency declares severe drought across six English regions as reservoirs hit critical lows
NHS England issues new guidance prohibiting transgender women from female-only wards
Norwegian teenager sentenced to 20 years for part of Iran-backed assassination plot in Britain
UK government threatens complete visa ban on Eritrea over refusal to accept deportees
UK Treasury lobbies UBS to move global headquarters to London amid banking sector tax threats
MI5 Warns of Growing Russian Sabotage and Espionage Threats Across Britain
UK Prime Minister Andy Burnham Plans Brussels Talks to Renegotiate Post-Brexit Trade Deal
MI5 Warns of Rising Russian and Iranian Sabotage Threats to British Military Facilities
UK Prime Minister Andy Burnham Pledges Closer EU Ties as MI5 Reveals Russian Brexit Interference
UK Orders Security Review Following Reported Killing of Former Politician Ann Widdecombe
UK Prime Minister Andy Burnham Meets German Chancellor Merz to Strengthen European Security Ties
Nearly 100,000 NHS Patients Treated in Hospital Corridors as England Braces for Winter Pressures
UK Government Rejects US-Russia Diesel Agreement and Reaffirms Sanctions Against Moscow
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
×