London Daily

Focus on the big picture.
Friday, Sep 25, 2026

How her own illness led one woman to set up a global firm

How her own illness led one woman to set up a global firm

The BBC's weekly The Boss series profiles different business leaders from around the world. This week we speak to Jules Miller, founder of dietary supplements firm The Nue Co.

Jules Miller says she became so ill that she had internal bleeding.

"I was exhausted, bloated, I wasn't living a normal life anymore. That's when I started to think about food, wellness and supplements."

This was back in 2015. Living a stressful life in London, Jules, then aged 30, had been diagnosed with irritable bowel syndrome (IBS).

She started taking supplements to try to alleviate the problem, but found that nothing worked. She says that some even made her feel worse, and she was alarmed that most of the pills she tried were full of fillers and bulking agents.


Nue's first product was aimed at alleviating irritable bowel syndrome


At this stage many of us in her predicament may have got depressed, worried or angry, but Jules had a secret weapon - her grandfather was a chemist at the University of Cambridge. So with her granddad - the late Prof George Miller - she started to research dietary supplement formulations and ingredients.

"It was a great insight," says Jules, now 35. "There were brands out there that were supposed to help you, but they contained ingredients that were clinically proven to bring on other symptoms."

Her work with her grandfather inspired Jules to start her own all-natural supplements business. And in 2017 she launched Nue. Today the business has reported global annual revenues of $7m (£5.4m). Jules says that so far this year sales have soared six-fold compared with 2019, which she puts down to more people being concerned about their underlying health in the face of the coronavirus pandemic.

Half-Colombian, Jules was born in the South American country, and Spanish is her first language. She moved to London with her parents when she was seven.


The firm is mostly online based, but now has one shop in New York


After school she studied philosophy at Birmingham University, before working in advertising in London. Prior to launching Nue she was head of business development for vegetarian food firm Detox Kitchen. Looking back at when she started Nue, Jules says she was fearless.

"I think if I launched another business now I wouldn't have the confidence I had then," she says. "I was so cocky. I wrote down a list of things I didn't know, and individuals who might have the answer, and I emailed them.

Two people she contacted were Natalie Massenet, the founder of fashion retailer Net-a-Porter, and Harvey Spevak, the boss of US fitness firm Equinox. Luckily for Jules both replied, and she had her first two mentors.


Do most people need to take vitamins and other food supplements?


Nue's initial product was called Debloat, a supplement to alleviate IBS that Jules found worked for her. Other items then followed, such as vitamins and, more recently, skin creams. The company was based in Cambridge to begin with, but within its first year of trading it relocated to New York. Jules says this was to allow it to better take advantage of the fact that the US is the largest market for dietary supplements.

"Some 80% of Americans are taking vitamins or another supplement, yet Brits are less open to it."

Globally the supplements sector is booming, with a report last year saying it was expected to see annual sales rise to $210bn (£160bn) by 2026, up from $125bn (£95bn) in 2018.

Nue started out in 2017 by selling via its website, but its products are now stocked by a number of retailers, and it has one shop of its own, in New York.


Last year the firm ran a campaign to increase awareness of mental health issues


The business has now secured $11.5m in funding in total, including from consumer goods giant Unilever, but Jules and her husband Charlie Gower remain the largest shareholders. He also holds the chief operating officer job, while Jules is the chief executive.

Caroline Peyton, a British nutritional therapist, says it is good that the company talks about exactly what goes into its products.

"Few people understand what goes into their supplements other than the nutritional ingredients they are looking for," she says. "Having great clarity about this is a good thing for the industry. There will always be a market for lower cost products, but some people value paying a bit more for purity."

But how necessary are dietary supplements? In the UK the National Health Service advises taking vitamin D tablets if you are not getting exposed to enough sunlight. This is because our bodies create vitamin D when our skin is exposed to sunshine.

Yet for most other vitamins and minerals, isn't it all about eating a good diet?

A spokeswoman for the British Nutrition Foundation said: "In general, eating a balanced and varied diet should provide sufficient amounts of the vitamins, minerals and other nutrients that we need, as well as important dietary components such as fibre, and natural bioactive compounds, such as polyphenols, without the need for supplements. And supplements should not be used as a substitute for a healthy diet.

"There are though, importantly, some cases where supplementation is recommended, such as taking a folic acid supplement during pre-conception and early pregnancy."

Jules says it is all about finding out what supplements work for you.

Nue also ran a campaign last year urging people to be mindful of their mental health. Called "How are you really?" it talked about how the wider wellness sector was guilty of focusing solely on people's physical wellbeing.

"We want people to listen to their bodies, as everyone's journey, like mine, is personal," says Jules.

Looking ahead, she adds that new products are in development. "We want to continue with the conversations that matter, around beauty, wellness, and, of course, mental health."

Newsletter

Related Articles

0:00
0:00
Close
Police Arrest Far-Right Activist After Migrant Dinghy Slashed in English Channel
Synthetic Opioids Drive Renewed Rise in Scotland’s Drug Deaths
Reported Assaults on Britain’s Railways Rise 20% in a Year
Vistry Cuts Profit Forecast as Losses Weigh on UK Housebuilder
TikTok Drops Appeal and Accepts £12.7 Million UK Data Protection Fine
Russell Group Urges UK Government to Drop Proposed International Student Levy
Legal & General Plans to Cut 1,000 Jobs by Mid-2027
UK Health Bill Would Remove Independent Governors From NHS Foundation Trusts
BMA Raises Patient Safety Concerns Over Advanced Practitioners Filling Doctor Rotas
UK’s Largest AI Supercomputer Delayed by Power Supply Constraints
NHS Orders Security Cameras in Neonatal Units Following Thirlwall Inquiry
Post-Brexit Trade Barriers Cost UK Economy Up to £6.5 Billion a Year, Analysis Says
UK Parliament Launches Inquiry Into Bank of England Monetary Policy Independence
Global Bond Selloff and Higher Oil Prices Narrow UK Budget Options
UK Prime Minister Andy Burnham Addresses UN and Holds First Meeting With Donald Trump
Royal Navy Commandos Complete Maritime Operations Training With US Navy SEALs
Vistry Profit Warning Adds to Concerns Over UK Housebuilding Conditions
UK Commits £343 Million to Major Expansion of Community Mental Health Services
Five Eyes Partners Back UK-Led Campaign Against Global Fraud Networks
UK Businesses Gain Full Access to £13 Trillion CPTPP Trading Bloc
UK Allocates Nearly £10 Billion for Council, Social and Affordable Housing
Chancellor John Healey Unveils Deregulation Drive to Accelerate UK Investment and Growth
Prime Minister Andy Burnham Sets Out Post-Brexit Foreign Policy Vision at United Nations
UK Reassesses Chagos Arrangements as Burnham Seeks New Path on Diego Garcia
Key Trends to Watch
Government’s “Buy British” Procurement Push Targets More Domestic Jobs and Industrial Capacity
Scotland Launches Four-Year Flood Resilience Programme With New Community Funding
Low-Income Renters Face Record Gap Between Housing Support and Private Rents
UK and US Test Torpedo Launch From British Undersea Drone in Defence Technology Milestone
Britain Pushes Artificial Intelligence Security Onto United Nations Security Council Agenda
Treasury Committee Defends Office for Budget Responsibility Independence Amid Fiscal Pressure
Scotland Records Eleven Per Cent Rise in Drug-Use Deaths as Cocaine and Nitazenes Drive Concern
Welsh Government Sets Four-Year Programme Around Health, Living Costs, Jobs and Housing
Study Finds Most People With High Blood Pressure in England Remain Undiagnosed
Britain Plans First National Workplace Health System to Tackle Economic Inactivity
England to Introduce Vocational GCSEs in Major Secondary Education Reform
UK Elevates Climate and Nature Risks to National Security Priority
Andy Burnham and Donald Trump Put Trade at Centre of First Major Bilateral Meeting
Andy Burnham and Ursula von der Leyen Push Ahead With Closer UK-European Union Economic Ties
UK Government Borrowing Jumps to Eighteen Point Three Billion Pounds Ahead of October Budget
Piddington Residents Back Symbolic Independence Vote Over Asylum Accommodation Plan
Reform UK Names Helen Jenner as New Leader in Wales
England Expands Devolution of Transport, Skills and Economic Development Powers
Liberal Democrats Call for Temporary Fuel Duty Cut to Ease Cost-of-Living Pressure
UK Farmers Warn Drought Has Caused Crop Failures and Reduced Harvests
UK Fixed Mortgage Rates Approach 6% as Lenders Raise Borrowing Costs
YouGov Poll Puts Labour at 23% With Conservatives and Reform UK on 21%
Badenoch Presses Burnham to Increase Defence Spending and Cut Welfare Costs
UK Military Figures Warn of Growing Threats to Undersea Infrastructure and National Readiness
BP Moves Ahead With Sale of UK North Sea Oil and Gas Business
×