London Daily

Focus on the big picture.
Thursday, Dec 25, 2025

Facebook hearings confirm fears about company’s business model. What now?

Facebook hearings confirm fears about company’s business model. What now?

It appears that Facebook's business model actually does depend upon amplifying conflict and divisiveness
Facebook was offline long enough on Monday for people to speculate, not only about what had incapacitated the social media behemoth, but also about life post-Facebook. For some that meant shopping for a competitor: Our company, Parler was one of them and experienced a surge of traffic.

But we suspect others used the downtime to ponder the outage – also affecting Instagram and WhatsApp – coinciding with whistleblower Frances Haugen’s revelations appearing on front pages worldwide. Those revelations were the subject of yet another congressional hearing Tuesday, with Haugen repeatedly urging privacy-preserving congressional oversight for the platform’s "engagement-based ranking" algorithms, and explaining that, ironically, such oversight – which she assumes would yield more purely chronological feeds – would also be in Facebook’s long-term self-interest.

Just as unconfirmed rumors have suggested for years, it appears that Facebook's business model actually does depend upon amplifying conflict and divisiveness. According to Haugen, the company's algorithms operate by stirring strong feelings – usually negative – about the content in users' feeds.

While the algorithms are described as "amplifying interests," not all strong feelings are equally encouraged. Warm-fuzzy, believe-in-yourself, peace-and-love need not apply. It’s apparent to users of both Facebook and Twitter that neither platform has, for years, neutrally transmitted content. Instead, they prioritize revenue-enhancing curation over feed palatability.

Perhaps the first and most adept manipulators of Facebook users were Russian FSB agents who, drawing upon decades of experience in psychological warfare, knew that an opponent is rarely defeated ideologically or intellectually, but rather by exploiting psychological weaknesses. With Facebook’s algorithms at their disposal, they instigated participants on both sides of heated debates to face off in demonstrations on American soil.

While Facebook has acknowledged that its failure to completely banish state actors, bots and other fraudulent accounts has helped to facilitate such manipulation, it seems to have chosen to leave the algorithmic vehicles undisturbed.

Blaming one party for all of society’s ills is not acceptable. But it’s nonetheless worthwhile to ask about Facebook’s knowing contribution to our world’s problems. The most urgent one, as discussed by Haugen, may be the so-called dopamine effect of certain social media. Emotional manipulation causes people – especially young people – to become addicted to the instantaneous gratification the apps provide.

Users find themselves continuously, mindlessly repeating actions, hoping for the next hit. Unfortunately, a similar dependency is evident in seeking an instant fix for life challenges via consumption of psychotropic substances. Too many of us seem to prefer pills or clicks to the uncomfortable discussions we (hopefully) come to learn are the only means of growth.

As noted at Tuesday’s hearing, Facebook’s response has thus far been astonishingly superficial. While management apparently understood the risks entailed by the algorithms, their solution wasn’t to eliminate them, but instead to develop supra-national Ministries of Truth and Love.

Assuming the authority to arbitrate over opinions and modes of expression – declaring some approved, others deserving a warning, and others wholly unacceptable – various departments, boards, fact-checkers or filters remove the offending-content-du-jour, the algorithm's off-gassing. But they leave the underlying algorithm intact.

We’ve already seen how ridiculous this approach is. Not so long ago, we would cheer on journalists and scientists as they debated the merits of the Wuhan lab-leak theory. Instead, Zuckerberg et al. first excluded the topic entirely, only later to quietly readmit it, which understandably has only exacerbated conspiracy thinking.

For years, congressional hearings pertaining to all (un)imaginable evils of social media have amplified a persistent argument that they must be regulated, controlled – even declared public utilities. Now the groundwork is laid to fully implement Orwell's "1984" by the stroke of a pen.

While politicians’ interest in mountains of personal data about billions of users is a textbook case of data envy, now we see the situation may well be much worse: If instruments of emotional manipulation are controlled by state actors, we’re in for a political rollercoaster fueled by exploitation of our psychological weaknesses.

To prevent this dystopia, we the people should, first, stop patronizing platforms that "collect it all." No data, no algorithmic manipulation.

Second, as Haugen suggests, we might revisit the age at which children should be permitted to engage with these algorithms per se, just as we restrict their ability to obtain addictive physical substances like alcohol or cigarettes.

But most importantly – and this is where we part ways with Haugen – we must prevent the government from obtaining any further control over instruments that apparently cannot be responsibly handled, even by a bunch of gifted Whiz Kids in the Valley.

We should staunchly oppose any legislation that puts not only personal data, but also manipulative algorithms at the disposal of politicians or bureaucrats, as some of the laws proposed during Tuesday’s hearing might entail. Private lawsuits, made more practicable by a narrower interpretation of Section 230, would help redress grievances of users of all ages.

Big Brother, which is precisely what a public-private "partnership" with Facebook might look like, isn’t any less pernicious if it’s spawned "for the children."

We the People, harnessing the power of the free market, can stop this from happening if we start to act, at last, as consumers, and not as the consumed.
Newsletter

Related Articles

0:00
0:00
Close
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
Starmer and Trump Coordinate on Ukraine Peace Efforts in Latest Diplomatic Call
The Pilot Barricaded Himself in the Cockpit and Refused to Take Off: "We Are Not Leaving Until I Receive My Salary"
UK Fashion Label LK Bennett Pursues Accelerated Sale Amid Financial Struggles
U.S. Government Warns UK Over Free Speech in Pro-Life Campaigner Prosecution
Newly Released Files Shed Light on Jeffrey Epstein’s Extensive Links to the United Kingdom
Prince William and Prince George Volunteer Together at UK Homelessness Charity
UK Police Arrest Protesters Chanting ‘Globalise the Intifada’ as Authorities Recalibrate Free Speech Enforcement
Scambodia: The World Owes Thailand’s Military a Profound Debt of Gratitude
Women in Partial Nudity — and Bill Clinton in a Dress and Heels: The Images Revealed in the “Epstein Files”
US Envoy Witkoff to Convene Security Advisers from Ukraine, UK, France and Germany in Miami as Peace Efforts Intensify
UK Retailers Report Sharp Pre-Christmas Sales Decline and Weak Outlook, CBI Survey Shows
UK Government Rejects Use of Frozen Russian Assets to Fund Aid for Ukraine
UK Financial Conduct Authority Opens Formal Investigation into WH Smith After Accounting Errors
UK Issues Final Ultimatum to Roman Abramovich Over £2.5bn Chelsea Sale Funds for Ukraine
Rare Pink Fog Sweeps Across Parts of the UK as Met Office Warns of Poor Visibility
UK Police Pledge ‘More Assertive’ Enforcement to Tackle Antisemitism at Protests
UK Police Warn They Will Arrest Protesters Chanting ‘Globalise the Intifada’
Trump Files $10 Billion Defamation Lawsuit Against BBC as Broadcaster Pledges Legal Defence
UK Says U.S. Tech Deal Talks Still Active Despite Washington’s Suspension of Prosperity Pact
UK Mortgage Rules to Give Greater Flexibility to Borrowers With Irregular Incomes
UK Treasury Moves to Position Britain as Leading Global Hub for Crypto Firms
U.S. Freezes £31 Billion Tech Prosperity Deal With Britain Amid Trade Dispute
Prince Harry and Meghan’s Potential UK Return Gains New Momentum Amid Security Review and Royal Dialogue
Zelensky Opens High-Stakes Peace Talks in Berlin with Trump Envoy and European Leaders
Historical Reflections on Press Freedom Emerge Amid Debate Over Trump’s Media Policies
UK Boosts Protection for Jewish Communities After Sydney Hanukkah Attack
UK Government Declines to Comment After ICC Prosecutor Alleges Britain Threatened to Defund Court Over Israel Arrest Warrant
Apple Shutters All Retail Stores in the United Kingdom Under New National COVID-19 Lockdown
US–UK Technology Partnership Strains as Key Trade Disagreements Emerge
UK Police Confirm No Further Action Over Allegation That Andrew Asked Bodyguard to Investigate Virginia Giuffre
Giuffre Family Expresses Deep Disappointment as UK Police Decline New Inquiry Into Andrew Mountbatten-Windsor Claims
Transatlantic Trade Ambitions Hit a Snag as UK–US Deal Faces Emerging Challenges
Ex-ICC Prosecutor Alleges UK Threatened to Withdraw Funding Over Netanyahu Arrest Warrant Bid
UK Disciplinary Tribunal Clears Carter-Ruck Lawyer of Misconduct in OneCoin Case
‘Pink Ladies’ Emerge as Prominent Face of UK Anti-Immigration Protests
Nigel Farage Says Reform UK Has Become Britain’s Largest Party as Labour Membership Falls Sharply
Google DeepMind and UK Government Launch First Automated AI Lab to Accelerate Scientific Discovery
UK Economy Falters Ahead of Budget as Growth Contracts and Confidence Wanes
Australia Approves Increased Foreign Stake in Strategic Defence Shipbuilder
×