London Daily

Focus on the big picture.
Sunday, Aug 02, 2026

Energy crisis: What do you do if your energy supplier goes bust - and which companies have already folded?

Energy crisis: What do you do if your energy supplier goes bust - and which companies have already folded?

Wholesale prices for gas have surged 250% since January, with a number of smaller firms entering insolvency - here is what to do if your energy firms goes bust.

More than a million people have now been affected by energy suppliers going bust after the price of buying gas on wholesale markets surged.

The rising costs are putting pressure on the suppliers - particularly smaller companies who are unable to pass on the increases to their customers - and households who face increased bills this winter.

Six firms already folded in September - PfP Energy, MoneyPlus Energy, Utility Point, People's Energy, Green, Avro Energy - and there are fears that more could follow, with Bulb and Igloo reportedly on the brink of collapse.

There are now roughly 40 suppliers in the UK market, sharply down from a peak of 70 in 2018.

Some of the UK's biggest energy companies could be offered state-backed loans in return for taking on customers from smaller suppliers.

However, Business Secretary Kwasi Kwarteng has repeatedly said he does not want to prop up companies that have been badly run, adding there is "no reward for failure".

Are you a customer of a small energy supplier and worried about keeping warm through the winter? Email us at news@sky.com

Below are answers to some of the key questions coming out of the crisis:

What if your supplier goes bust?


If a supplier fails, Ofgem - the UK's independent energy regulator - will ensure customers' gas and electricity supply continues uninterrupted.

Customers will be switched to a "supplier of last resort" and any credit with the old supplier will be transferred.

If a supplier of last resort is not possible, a special administrator would be appointed by Ofgem and the government.

Your old tariff will end and the new supplier will put you on a special "deemed" contract, which will last for as long as you want it to.

The deemed contract could cost you more, as the new supplier takes on more risk (for example, possibly having to buy extra wholesale energy at short notice to supply to the new customers), but Ofgem says it will try to get the best deal for you.

Boris Johnson has pledged his government will 'do everything we can' to prevent energy companies going under as wholesale gas prices surge in the UK. File pic


You should take meter readings as you will need to pass these on to your new supplier.

Once your new supplier has been in touch, ask them to put you on their cheapest deal. Then shop around and switch if you want to. You won't be charged exit fees.

Why have gas prices risen so dramatically?


As in any market, the whole price of gas can go up and down - and costs typically do rise at this time of year, with an increased demand for heating and people switching on lights earlier in the day.

However, this year it coincides with the economy opening up from pandemic lows, so demand is even higher.

A perfect storm of other problems has also hit the sector: supply from Russia has dried up recently, demand is high in Asia and in the UK several gas platforms in the North Sea have closed to perform maintenance that was paused during the pandemic.

British Gas stepped in to operate People's Energy's supply after the company folded last week.


Will my energy bill rise?


It depends on what kind of deal you are on.

If you are on a fixed-price tariff, it means the price you pay is fixed for the length of your contract, so you won't be affected - but you will probably have to switch to a more expensive deal when your contract comes to an end.

If you are on a flexible tariff, this changes in line with wholesale prices.

The rise announced late last year, which came into effect in October, means that nobody covered by the price cap will see their bills rise by more than 12% before the next review, which is due to take place in April.

Ofgem has said consumers can expect an average price rise of £135 this winter.

Why are energy suppliers going bust?


Many smaller suppliers promised to sell gas to customers for less than it is now costing them to buy.

When people sign a fixed-term deal, the energy suppliers expect the price of gas to go up and down, which gives them some room for price changes.

But the unprecedented rise in global prices means a lot of customers are now paying less for energy than costs the supplier to buy, which is not a viable business strategy.

What is hedging and why have so many energy suppliers not done it?


The energy suppliers that stay afloat are likely to be those that have hedged - a type of insurance which steps in if prices rise too much.

But like all insurance, hedging costs money. So many suppliers - who are living on razor-thin margins anyway - decide not to and are now paying the price.

Some analysts fear the UK's energy companies could be drastically reduced over the coming months. File pic


How long could this last?


Europe's winter heating season typically begins in October and wholesale prices are not forecast to fall significantly during the remainder of this year.

Newsletter

Related Articles

0:00
0:00
Close
Finland Deploys Commercial-Scale Thermal Batteries Using Crushed Rock to Store Renewable Grid Energy
Valued at $109 Million: F-35B Fighter Jet Crashes in Southern California
Sainsbury Agrees to Sell Argos in £120 Million Deal to Private Consortium
High Court Clears Way for Construction of Chinese Embassy at Royal Mint Court
UK Fuel Prices Climb to Multi-Month Highs as Strait of Hormuz Tensions Disrupt Oil Supplies
Severe Summer Drought and Record Heat Put UK Harvests at Risk
Prime Minister Andy Burnham Faces Labour Backbench Opposition Over Potential Support for New North Sea Oil and Gas Drilling
Bank of England Warns Inflation Will Stay Above 3% as Middle East Energy Shock Prolongs Cost-of-Living Pressures
Andy Burnham has Announces Plans to Redistribute Income Tax Revenue to English Mayors
Early-Release Scheme Faces Fresh Scrutiny as Reoffending and Prison Recalls Rise
Police Phone Checks Followed Report on Murder of MI5 Agent Inside Sinn Féin
Archbishop of Canterbury Reaffirms £100 Million Reparative Justice Fund During Ghana Visit
Charities Allege French Police Used Tear Gas Against Channel Migrants
Norwegian Teenager Convicted Over Iran-Linked Murder Plot in Britain
Christian Organisations File Charity Complaints Against Amnesty International UK
Ofgem Tightens Grid Connection Rules for New Data Centres
FTSE 100 Reaches Record High Despite Global Technology Sell-Off
Millions of UK Households Urged to Check Eligibility for Winter Energy Discount
Labour Restores Parliamentary Whips to Diane Abbott and Joani Reid
UK Supreme Court to Hear Challenge Over Palestine Action Ban
UK Commits More Than £8.4 Billion to Dreadnought Nuclear Submarine Programme
England Declares Severe Drought as Wildfire Burns Near Sizewell Nuclear Site
Bank of England Holds Interest Rates at 3.75% as Middle East Tensions Fuel Inflation Risks
Drought Status Extended Across All of Wales as Heat and Dry Weather Deepen Environmental Strain
Record-Low Danube Exposes Probable Mammoth Remains in Bulgaria
UK Business Confidence Climbs to Four-Month High
Greater Manchester Gains Expanded Powers Under Regional Funding Reforms
UK Supreme Court to Hear Appeal Over Palestine Action Terror Ban
Shell's Quarterly Profit Doubles to Nearly $10 Billion on Higher Energy Prices
UK Government Removes VAT From Household Electricity Bills
Exceptional Drought Grips Half of England as Wildfire Threatens Sizewell
Bank of England Holds Interest Rates at 3.75% as Inflation Risks Persist
US Says It Has Carried Out Heavy Strikes on Iran After Attempted Attacks on Its Forces
The chief executive of the popular gaming company laid off many employees and his pay rose to 38 million dollars
UK Employment Holds Steady as Wage Growth Remains Moderate
England to Introduce Artificial Intelligence into Secondary School Curriculum
Wales Launches £1.2 Billion Industrial Regeneration Programme
High Court Upholds UK Digital Surveillance Framework
Northern Ireland Reaches Budget Agreement on Infrastructure and Public Sector Pay
Home Office Expands Digital Border Checks Nationwide
UK Approves Major North Sea Wind and Carbon Capture Project
The World's Most Terrifying Smartphone: Recording, Documenting, and Reporting to the Regime
Scotland Approves Major Renewable Energy Expansion
UK and United States Sign AI and Semiconductor Cooperation Pact
UK Treasury Tightens Fiscal Controls After Gilt Market Volatility
Bank of England Holds Interest Rates at 4.5%
UK Unveils £10 Billion NHS Funding Overhaul and Workforce Reform
The AI User Nightmare: Private Claude Conversations Leaked to the Internet
UK: Former Football Association Leaders Call for World Cup Boycott Over FIFA Privatization Plan
Forbidden Love: China severs millions from their virtual partners
×