London Daily

Focus on the big picture.
Thursday, Jul 24, 2025

Deliveroo down across UK leaving hungry customers out-of-pocket and without food

Deliveroo down across UK leaving hungry customers out-of-pocket and without food

Takeaway app Deliveroo has temporarily gone down across the country, leaving hundreds of users hungrily waiting for their orders.

Many customers who ordered food this evening have found themselves waiting for over an hour without an update, while others reported money being taken from their account without the restaurant being notified of their order.

When they then tried to look at what was happening through the app, they were met with an error message instead.

Sarah Elmes, who ordered two double cheeseburgers from Zephyr Burger in Mutley Plain, Plymouth, said nothing would load for her on the app, so she used the website instead.

The money for the food was taken from her account, but she then received an error message stating that the site could not load the tracking information. She rang the restaurant and they said they had not received her order.

She told Plymouth Live: ‘Zephyr said they’re not receiving any orders through from Deliveroo at the moment, so I ordered over the phone – again – directly with them instead.


Users have not been able to track their orders


‘The kind lady from Zephyr suggested I contact Deliveroo direct via their live chat, but that is also down.’

Deliveroo is now trending on Twitter, as unhappy customers share their frustration. One person wrote: ‘Ordered and it’s taken money out of my bank but can’t track and find anything about it?’

Another claimed: ‘Deliveroo app crashed again… There riders are completely unaware about the app issue and they are waiting outdoor in freezing temperatures for the orders.’

A third person then shared a screenshot of their conversation with Deliveroo’s customer services, through the app’s live chat. They were told they wouldn’t receive a refund until the site was up and running again, with the representative adding: ‘Please contact us again after 30 minutes to one hour.’


Deliveroo has since tweeted from their own account: ‘We’re currently having some difficulties across the app and website, and we’re working hard to get back up and running ASAP!

‘Thanks for your patience. Feel free to DM us with your account email address for support and we’ll get back to you when we can.’

Newsletter

Related Articles

0:00
0:00
Close
TSUNAMI: Trump Just Crossed the Rubicon—And There’s No Turning Back
Over 120 Criminal Cases Dismissed in Boston Amid Public Defender Shortage
UN's Top Court Declares Environmental Protection a Legal Obligation Under International Law
"Crazy Thing": OpenAI's Sam Altman Warns Of AI Voice Fraud Crisis In Banking
The Podcaster Who Accidentally Revealed He Earns Over $10 Million a Year
Trump Announces $550 Billion Japanese Investment and New Trade Agreements with Indonesia and the Philippines
US Treasury Secretary Calls for Institutional Review of Federal Reserve Amid AI‑Driven Growth Expectations
UK Government Considers Dropping Demand for Apple Encryption Backdoor
Severe Flooding in South Korea Claims Lives Amid Ongoing Rescue Operations
Japanese Man Discovers Family Connection Through DNA Testing After Decades of Separation
Russia Signals Openness to Ukraine Peace Talks Amid Escalating Drone Warfare
Switzerland Implements Ban on Mammography Screening
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
Pogacar Extends Dominance with Stage Fifteen Triumph at Tour de France
CEO Resigns Amid Controversy Over Relationship with HR Executive
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
NVIDIA Achieves $4 Trillion Valuation Amid AI Demand
US Revokes Visas of Brazilian Corrupted Judges Amid Fake Bolsonaro Investigation
U.S. Congress Approves Rescissions Act Cutting Federal Funding for NPR and PBS
North Korea Restricts Foreign Tourist Access to New Seaside Resort
Brazil's Supreme Court Imposes Radical Restrictions on Former President Bolsonaro
Centrist Criticism of von der Leyen Resurfaces as she Survives EU Confidence Vote
Judge Criticizes DOJ Over Secrecy in Dropping Charges Against Gang Leader
Apple Closes $16.5 Billion Tax Dispute With Ireland
Von der Leyen Faces Setback Over €2 Trillion EU Budget Proposal
UK and Germany Collaborate on Global Military Equipment Sales
Trump Plans Over 10% Tariffs on African and Caribbean Nations
Flying Taxi CEO Reclaims Billionaire Status After Stock Surge
Epstein Files Deepen Republican Party Divide
Zuckerberg Faces $8 Billion Privacy Lawsuit From Meta Shareholders
FIFA Pressured to Rethink World Cup Calendar Due to Climate Change
SpaceX Nears $400 Billion Valuation With New Share Sale
Microsoft, US Lab to Use AI for Faster Nuclear Plant Licensing
Trump Walks Back Talk of Firing Fed Chair Jerome Powell
Zelensky Reshuffles Cabinet to Win Support at Home and in Washington
"Can You Hit Moscow?" Trump Asked Zelensky To Make Putin "Feel The Pain"
Irish Tech Worker Detained 100 days by US Authorities for Overstaying Visa
Dimon Warns on Fed Independence as Trump Administration Eyes Powell’s Succession
Church of England Removes 1991 Sexuality Guidelines from Clergy Selection
Superman Franchise Achieves Success with Latest Release
Hungary's Viktor Orban Rejects Agreements on Illegal Migration
Jeff Bezos Considers Purchasing Condé Nast as a Wedding Gift
Ghislaine Maxwell Says She’s Ready to Testify Before Congress on Epstein’s Criminal Empire
Bal des Pompiers: A Celebration of Community and Firefighter Culture in France
FBI Chief Kash Patel Denies Resignation Speculations Amid Epstein List Controversy
Air India Pilot’s Mental Health Records Under Scrutiny
Google Secures Windsurf AI Coding Team in $2.4 Billion Licence Deal
Jamie Dimon Warns Europe Is Losing Global Competitiveness and Flags Market Complacency
South African Police Minister Suspended Amid Organised Crime Allegations
Nvidia CEO Claims Chinese Military Reluctance to Use US AI Technology
×