London Daily

Focus on the big picture.
Tuesday, Oct 13, 2026

British Airways Heathrow staff back summer strikes over pay

British Airways Heathrow staff back summer strikes over pay

Hundreds of British Airways workers at Heathrow Airport have voted to go on strike over pay.

Unite and GMB union members who are mostly check-in staff backed industrial action on Thursday.

A total of 700 workers are set to strike during the summer holidays, when demand from travellers is expected to be near pre-pandemic levels.

The unions said the action was due to a 10% pay cut imposed during the peak of the pandemic not being reinstated.

Some 500 Unite members recorded a 94.7% vote in favour of industrial action, while 95% of GMB members backed the walkouts.

The strike dates will be confirmed in the coming days.

The proposed action relates to fewer than 50% of British Airways staff based at Heathrow in customer-facing roles only, and there are other customer service workers who have not been balloted.

It is understood that if strikes go ahead, BA, which operates from terminals three and five at Heathrow, has plans to cover staff, including managers potentially dealing with check-ins.

However, there would still be disruption for passengers, especially at terminal five, leading to cancellations, which would be focused on routes with several daily flights.

The GMB claimed that while other British Airways workers have been given a 10% bonus, "the check-in staff have had nothing".

BA said it was "extremely disappointed" with the result of the ballot.

"Despite the extremely challenging environment and losses of more than £4bn, we made an offer of a 10% payment which was accepted by the majority of other colleagues," a statement said.

The airline said it was committed to talks to "find a solution" with unions.

The BBC understands a 10% pay rise has been accepted by other parts of BA's business, including by ground operations, engineering and cabin crew workers, who are also represented by Unite and GMB.

Unite officer Russ Ball accused BA of having "insulted this workforce, slashing pay by 10% to restore it to managers but not to our members".

Mr Ball said the airline had a "short window of opportunity" to up workers' pay to pre-pandemic levels or face walkouts that would "inevitably cause severe disruption".

Meanwhile, Nadine Houghton, GMB national officer, said BA had "tried to offer our members crumbs from the table in the form of a 10% one-off bonus payment, but this doesn't cut the mustard".

"It's not too late to save the summer holidays - other BA workers have had their pay cuts reversed, do the same for ground and check in staff and this industrial action can be nipped in the bud," she added.

Downing Street urged both sides "to come together to find a settlement", adding that strike action "would only add to the misery being faced by passengers at airports".

A No 10 spokesman said the government expects BA "to put in place contingency measures to ensure that as little disruption is caused, and that where there is disruption that passengers can be refunded".


This is going to be a difficult summer for British Airways.

IT problems and staff shortages have already hit its operations this year. Now you can add industrial action to the mix.

Check-in staff at Heathrow are set to walk out during the summer peak. The airline will have contingency plans in place, but with systems already under strain, disruption seems inevitable.

The airline insists it wants to work with staff, and that its 10% one-off bonus offer was a prelude to meaningful pay talks. It is still under pressure too - the industry has not fully recovered.

But the problem it's facing is that when the cuts were first imposed, many staff were deeply upset by what they saw as the heavy-handed approach of the airline's management.

And now, it's pretty clear that many workers simply don't trust the word of their managers.

Jeff Payne worked as a BA supervisor at terminal five at Heathrow, but took voluntary redundancy in August 2020 and is now a postman in Surrey.

Mr Payne, who worked for the airline for 24 years, said he had the option to return to BA when international travel restarted, but decided against it when he was offered his old job for less money.

"It was £3,000 a year less than what I was being paid when I left," he said.

"When I left the pay was £23,000 plus shift pay, which is an extra amount you get for starting at irregular hours like 4am. When they offered me my job back it was £20,000 plus shift pay and no guarantee over what shifts we would be put on.

"To be honest it's not worth getting out of bed for. I loved working there and I do miss it."

Mr Payne said he believed BA was a "great company" and its staff cared for passengers, but added its bosses "need to manage it better".


Tens of thousands of passengers have been hit by airport disruption and flight cancellations in recent weeks.

Hundreds of flights across the UK were cancelled during the week of the Platinum Jubilee and school half-term holidays, and concerns have been raised of further travel woes during the summer.

The disruption has been caused by several factors, but staff shortages have left the aviation industry struggling to cope with resurgent demand for overseas travel.

Heathrow Airport has increased its annual passenger forecast once again.

The UK's largest airport says it expects 54.4 million passengers to travel through its terminals, up by nearly nine million on the guidance it gave in December.

Newsletter

Related Articles

0:00
0:00
Close
UK Prime Minister Andy Burnham Pledges Closer EU Ties as MI5 Reveals Russian Brexit Interference
UK Orders Security Review Following Reported Killing of Former Politician Ann Widdecombe
UK Prime Minister Andy Burnham Meets German Chancellor Merz to Strengthen European Security Ties
Nearly 100,000 NHS Patients Treated in Hospital Corridors as England Braces for Winter Pressures
UK Government Rejects US-Russia Diesel Agreement and Reaffirms Sanctions Against Moscow
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
×