London Daily

Focus on the big picture.
Tuesday, Jul 21, 2026

British Airways Heathrow staff back summer strikes over pay

British Airways Heathrow staff back summer strikes over pay

Hundreds of British Airways workers at Heathrow Airport have voted to go on strike over pay.

Unite and GMB union members who are mostly check-in staff backed industrial action on Thursday.

A total of 700 workers are set to strike during the summer holidays, when demand from travellers is expected to be near pre-pandemic levels.

The unions said the action was due to a 10% pay cut imposed during the peak of the pandemic not being reinstated.

Some 500 Unite members recorded a 94.7% vote in favour of industrial action, while 95% of GMB members backed the walkouts.

The strike dates will be confirmed in the coming days.

The proposed action relates to fewer than 50% of British Airways staff based at Heathrow in customer-facing roles only, and there are other customer service workers who have not been balloted.

It is understood that if strikes go ahead, BA, which operates from terminals three and five at Heathrow, has plans to cover staff, including managers potentially dealing with check-ins.

However, there would still be disruption for passengers, especially at terminal five, leading to cancellations, which would be focused on routes with several daily flights.

The GMB claimed that while other British Airways workers have been given a 10% bonus, "the check-in staff have had nothing".

BA said it was "extremely disappointed" with the result of the ballot.

"Despite the extremely challenging environment and losses of more than £4bn, we made an offer of a 10% payment which was accepted by the majority of other colleagues," a statement said.

The airline said it was committed to talks to "find a solution" with unions.

The BBC understands a 10% pay rise has been accepted by other parts of BA's business, including by ground operations, engineering and cabin crew workers, who are also represented by Unite and GMB.

Unite officer Russ Ball accused BA of having "insulted this workforce, slashing pay by 10% to restore it to managers but not to our members".

Mr Ball said the airline had a "short window of opportunity" to up workers' pay to pre-pandemic levels or face walkouts that would "inevitably cause severe disruption".

Meanwhile, Nadine Houghton, GMB national officer, said BA had "tried to offer our members crumbs from the table in the form of a 10% one-off bonus payment, but this doesn't cut the mustard".

"It's not too late to save the summer holidays - other BA workers have had their pay cuts reversed, do the same for ground and check in staff and this industrial action can be nipped in the bud," she added.

Downing Street urged both sides "to come together to find a settlement", adding that strike action "would only add to the misery being faced by passengers at airports".

A No 10 spokesman said the government expects BA "to put in place contingency measures to ensure that as little disruption is caused, and that where there is disruption that passengers can be refunded".


This is going to be a difficult summer for British Airways.

IT problems and staff shortages have already hit its operations this year. Now you can add industrial action to the mix.

Check-in staff at Heathrow are set to walk out during the summer peak. The airline will have contingency plans in place, but with systems already under strain, disruption seems inevitable.

The airline insists it wants to work with staff, and that its 10% one-off bonus offer was a prelude to meaningful pay talks. It is still under pressure too - the industry has not fully recovered.

But the problem it's facing is that when the cuts were first imposed, many staff were deeply upset by what they saw as the heavy-handed approach of the airline's management.

And now, it's pretty clear that many workers simply don't trust the word of their managers.

Jeff Payne worked as a BA supervisor at terminal five at Heathrow, but took voluntary redundancy in August 2020 and is now a postman in Surrey.

Mr Payne, who worked for the airline for 24 years, said he had the option to return to BA when international travel restarted, but decided against it when he was offered his old job for less money.

"It was £3,000 a year less than what I was being paid when I left," he said.

"When I left the pay was £23,000 plus shift pay, which is an extra amount you get for starting at irregular hours like 4am. When they offered me my job back it was £20,000 plus shift pay and no guarantee over what shifts we would be put on.

"To be honest it's not worth getting out of bed for. I loved working there and I do miss it."

Mr Payne said he believed BA was a "great company" and its staff cared for passengers, but added its bosses "need to manage it better".


Tens of thousands of passengers have been hit by airport disruption and flight cancellations in recent weeks.

Hundreds of flights across the UK were cancelled during the week of the Platinum Jubilee and school half-term holidays, and concerns have been raised of further travel woes during the summer.

The disruption has been caused by several factors, but staff shortages have left the aviation industry struggling to cope with resurgent demand for overseas travel.

Heathrow Airport has increased its annual passenger forecast once again.

The UK's largest airport says it expects 54.4 million passengers to travel through its terminals, up by nearly nine million on the guidance it gave in December.

Newsletter

Related Articles

0:00
0:00
Close
EU Imposes Record €550 Million Digital Services Fine on AliExpress
London’s Housing Starts Collapse as Planning and Building Costs Stall Development
Charlie Sheen’s Daughter: "My Dad Didn’t Buy Me a House, My Breasts Bought It"
Vivienne Westwood Casts Cicciolina, 74, in Its New Autumn Campaign
Dejavu: Germany’s Military Expansion Reshapes Europe’s Strategic Balance With France
Naturally Conceived Identical Quadruplets Born in Rare Brisbane Delivery
Tate Brothers Fight British Extradition Bid After Miami Arrests
Burnham Reshapes Britain’s Government Around Living Costs, Devolution and Security
Jingye Demands Full Compensation After Britain illegally Nationalized British Steel
Just Another Liar or a Robin Hood? Andy Burnham Pledges Cost-of-Living Help in First Speech as UK Prime Minister
Morgan Stanley Builds a Wall Street Lead in AI Infrastructure Finance
High Prices Push Coffee Drinkers Toward Whole Beans and Home Brewing
Trump Draws Boos and Podium Scrutiny at Spain’s World Cup Triumph
Brilliant move: Péter Magyar Moves to Nominate Chess Grandmaster Judit Polgár as Hungary’s President
Spain Defeats Argentina in Extra Time to Win Second World Cup
Police Block Cockroach Janta Party’s March to Parliament as Education Protests Intensify
Current AI Seeks to Build an Open Global AI Infrastructure Outside Big Tech Control
Turkey Explores S-400 Transfer to UAE in Bid to Rejoin F-35 Program
Josh Kerr Breaks Twenty-Seven-Year World Mile Record at London Diamond League
Thames Water Crisis Deepens as South East Water Outages Hit Thousands in Kent
EU Ban on Destroying Unsold Clothing Forces British Fashion Brands to Change Operations
UK Government Confirms Existing North Sea Oil and Gas Licences Will Be Honoured
UK Covid Inquiry Finds Nearly Ten Billion Pounds Lost in Pandemic Protective Equipment Procurement
Thames Water Moves Toward Possible Temporary Nationalisation Amid Rescue Plan Dispute
Andy Burnham Cancels One Point Eight Billion Pound Digital ID Programme After Taking Office
UK Government Takes British Steel Into Full Public Ownership to Protect Jobs and Supply Chains
Andy Burnham Becomes UK Prime Minister and Pledges Focus on Living Costs and Public Services
Germany’s Economic Malaise Reopens the Sunday Shopping Debate
Singapore Considers Lower Taxes for Fund Managers as Hong Kong Intensifies Talent Contest
US Retaliates Against Iran After Two American Troops Killed in Jordan
Bank of Asia BVI Enters Court-Supervised Liquidation After Regulators Find It Insolvent
Proposed U.S.-Saudi Nuclear Pact Could Permit Limited Uranium Enrichment Under International Safeguards
Netherlands Declares Water Shortage Emergency After Drought Pushes Rivers to Historic Lows
Why Kentucky Fried Chicken Became KFC—and Why the False Explanations Persist
Iran Claims It Destroyed Bahrain’s Main Artificial Intelligence Center in Missile and Drone Strike
Ukrainian Drones Strike Wildberries Warehouses Deep Inside Russia
Brothers Andrew and Tristan Tate Who Turned "Toxic Masculinity" Into a Brand Arrested in Miami as Britain Seeks Their Extradition
Reported CIA Mission Helped Clear the UAE’s Path to Advanced US AI Chips
Artificial Intelligence Capital Fuels Markets While Governments and Regulators Face Mounting Strategic Tests
China’s Moonshot’s Kimi K3 Narrows the Gap With Anthropic Through Scale, Openness and Lower Cost
Gold and Cash Seizure Puts Indonesia’s Senior Anti-Corruption Prosecutor Under Investigation
The Ledger Will Not Trust on Faith
Bank of England Warns Climate Shocks Could Trigger Sudden Asset Repricing
UK Treasury Places Microsoft, Google, AWS and Oracle Under New Financial Resilience Rules
Scottish Government Faces Pressure Over Delays in Vulnerable Group Background Checks
Crown Prosecution Service Authorises Additional Charges Against Andrew and Tristan Tate
NHS Approves At-Home Cancer Treatments for Rare Blood Disorders
Bank of England Gains Oversight of Major Cloud Providers Supporting UK Financial System
UK Government Plans Major Overhaul of English Local Councils Through New Unitary Authorities
British Steel Nationalisation Dispute Escalates as Chinese Owner Jingye Seeks Compensation
×