London Daily

Focus on the big picture.
Sunday, Apr 05, 2026

British Airways Heathrow staff back summer strikes over pay

British Airways Heathrow staff back summer strikes over pay

Hundreds of British Airways workers at Heathrow Airport have voted to go on strike over pay.

Unite and GMB union members who are mostly check-in staff backed industrial action on Thursday.

A total of 700 workers are set to strike during the summer holidays, when demand from travellers is expected to be near pre-pandemic levels.

The unions said the action was due to a 10% pay cut imposed during the peak of the pandemic not being reinstated.

Some 500 Unite members recorded a 94.7% vote in favour of industrial action, while 95% of GMB members backed the walkouts.

The strike dates will be confirmed in the coming days.

The proposed action relates to fewer than 50% of British Airways staff based at Heathrow in customer-facing roles only, and there are other customer service workers who have not been balloted.

It is understood that if strikes go ahead, BA, which operates from terminals three and five at Heathrow, has plans to cover staff, including managers potentially dealing with check-ins.

However, there would still be disruption for passengers, especially at terminal five, leading to cancellations, which would be focused on routes with several daily flights.

The GMB claimed that while other British Airways workers have been given a 10% bonus, "the check-in staff have had nothing".

BA said it was "extremely disappointed" with the result of the ballot.

"Despite the extremely challenging environment and losses of more than £4bn, we made an offer of a 10% payment which was accepted by the majority of other colleagues," a statement said.

The airline said it was committed to talks to "find a solution" with unions.

The BBC understands a 10% pay rise has been accepted by other parts of BA's business, including by ground operations, engineering and cabin crew workers, who are also represented by Unite and GMB.

Unite officer Russ Ball accused BA of having "insulted this workforce, slashing pay by 10% to restore it to managers but not to our members".

Mr Ball said the airline had a "short window of opportunity" to up workers' pay to pre-pandemic levels or face walkouts that would "inevitably cause severe disruption".

Meanwhile, Nadine Houghton, GMB national officer, said BA had "tried to offer our members crumbs from the table in the form of a 10% one-off bonus payment, but this doesn't cut the mustard".

"It's not too late to save the summer holidays - other BA workers have had their pay cuts reversed, do the same for ground and check in staff and this industrial action can be nipped in the bud," she added.

Downing Street urged both sides "to come together to find a settlement", adding that strike action "would only add to the misery being faced by passengers at airports".

A No 10 spokesman said the government expects BA "to put in place contingency measures to ensure that as little disruption is caused, and that where there is disruption that passengers can be refunded".


This is going to be a difficult summer for British Airways.

IT problems and staff shortages have already hit its operations this year. Now you can add industrial action to the mix.

Check-in staff at Heathrow are set to walk out during the summer peak. The airline will have contingency plans in place, but with systems already under strain, disruption seems inevitable.

The airline insists it wants to work with staff, and that its 10% one-off bonus offer was a prelude to meaningful pay talks. It is still under pressure too - the industry has not fully recovered.

But the problem it's facing is that when the cuts were first imposed, many staff were deeply upset by what they saw as the heavy-handed approach of the airline's management.

And now, it's pretty clear that many workers simply don't trust the word of their managers.

Jeff Payne worked as a BA supervisor at terminal five at Heathrow, but took voluntary redundancy in August 2020 and is now a postman in Surrey.

Mr Payne, who worked for the airline for 24 years, said he had the option to return to BA when international travel restarted, but decided against it when he was offered his old job for less money.

"It was £3,000 a year less than what I was being paid when I left," he said.

"When I left the pay was £23,000 plus shift pay, which is an extra amount you get for starting at irregular hours like 4am. When they offered me my job back it was £20,000 plus shift pay and no guarantee over what shifts we would be put on.

"To be honest it's not worth getting out of bed for. I loved working there and I do miss it."

Mr Payne said he believed BA was a "great company" and its staff cared for passengers, but added its bosses "need to manage it better".


Tens of thousands of passengers have been hit by airport disruption and flight cancellations in recent weeks.

Hundreds of flights across the UK were cancelled during the week of the Platinum Jubilee and school half-term holidays, and concerns have been raised of further travel woes during the summer.

The disruption has been caused by several factors, but staff shortages have left the aviation industry struggling to cope with resurgent demand for overseas travel.

Heathrow Airport has increased its annual passenger forecast once again.

The UK's largest airport says it expects 54.4 million passengers to travel through its terminals, up by nearly nine million on the guidance it gave in December.

Newsletter

Related Articles

0:00
0:00
Close
UK Food Halls Defy Hospitality Slowdown, Emerging as Bright Spot in Challenging Market
UK Sets Firm Conditions for Military Action, Insisting on Legal Mandate and Clear Strategy
UK Medicines Regulator Launches Probe into Peptide Clinics Over Health Claims
New North Sea Drilling Unlikely to Significantly Cut UK Gas Imports, Analysis Finds
Woman Linked to UK’s First All-Female Terror Plot Faces Deportation
Downed US Aircraft Over Iran Linked to Operations from UK Airfield
Two Men and Teen Detained in UK Following Attack on Jewish Charity Ambulance
UK Police Launch Inquiry After Firearms Left Unattended Outside Mayor’s Residence
Giuffre Family Calls on King Charles to Meet Epstein Survivors During US Visit
Amber Wind Warning Issued as Storm Dave Approaches Parts of the United Kingdom
Prince Harry and Meghan’s Australia Visit Set to Draw Heightened Global Attention
UK Considers Entry Fees for Overseas Visitors at Major Museums Ahead of 2026 Travel Season
UK Prime Minister and Kuwait Crown Prince Coordinate Security Response After Regional Escalation
Calls Grow to Expand Fully Paid Maternity Leave for UK Teachers Amid Workforce Pressures
UK Secures Tariff-Free Access to US Market in Landmark Pharmaceuticals Agreement
Trump Projects Strength in Critique of UK Leadership and Naval Readiness
UK FinTech Setback as VibePay and Smartlayer Cease Operations Amid Funding Pressures
UK Leads Global Coalition of Over Forty Nations to Address Strait of Hormuz Crisis
UK Firms Urged to Accelerate Preparation as New Sustainability Reporting Rules Take Shape
UK Moves Rapid Sentry Air Defence System to Kuwait After Drone Strike Escalation
Transatlantic Relations Tested as UK Seeks Balance While Trump Reshapes Strategic Approach
Trump’s Strategic Pressure on UK Seen as Push for Stronger Alignment and Fairer Terms
UK Focuses on Trade Finance to Secure Critical Materials for Defence and Energy Sectors
Majority of UK Businesses Hit by Middle East Conflict While Confidence Holds Firm
UK Royal Navy Faces Renewed Scrutiny as Debate Intensifies Over Capability and Readiness
Reform UK Faces Mounting Distractions as Policy Agenda Struggles to Gain Traction
Investigation Launched Into Northern Cyprus IVF Clinics After UK Families Receive Incorrect Sperm
International Meeting Issues Unified Call to Safeguard Navigation Through Strait of Hormuz
Potential Strait of Hormuz Closure Raises Concerns Over UK Food and Medicine Supply Chains
UK Leads Coalition of Over Forty Nations Urging Iran to Reopen Strait of Hormuz
UK Secures Tariff-Free Access for Medicines in Landmark US Pharma Trade Agreement
King Charles III Invited to Address Joint Session of U.S. Congress in Rare Diplomatic Honor
Debate Grows Over Whether Expanded North Sea Drilling Can Reduce UK Energy Bills
UK Faces Heightened Risk of Jet Fuel Shortages, Airline Chief Warns
UK Ends Police Investigations into Lawful Social Media Posts After Review Finds Overreach
Abramovich Moves to Establish Charity for Frozen Chelsea Sale Proceeds Amid UK Dispute
Starmer Reaffirms NATO Commitment While Responding to Trump’s Strategic Critique
UK Aid Reductions Raise Fears of Severe Human Impact Across Parts of Africa
UK Signals Renewed Push for EU Cooperation as Iran Conflict Reshapes Security Landscape
Bank of England Signals Caution as Bailey Advises Markets Against Expecting Rate Hikes
UK to Convene Global Coalition to Restore Shipping Through Strait of Hormuz
Trump Signals Possible NATO Reassessment, Emphasizes Stronger U.S. Strategic Autonomy
Australia Joins British-Led Efforts to Reopen Strait of Hormuz Amid Escalating Tensions
King Charles Plans US State Visit as UK Strengthens Ties with Trump Leadership
UK Regulator Launches Investigation Into Microsoft’s Business Software Practices
Kanye West Set for High-Profile Return to UK Stage at Wireless Festival
Trump Presses Europe to Strengthen Commitment as Iran Conflict Escalates
UK to Deploy Additional Troops to Middle East Amid Rising Regional Tensions
UK Authorities Face Claims of Heavy-Handed Measures in Monitoring Released Pro-Palestine Activists
Trump Calls on UK to Secure Its Own Energy as Iran Conflict Intensifies
×