London Daily

Focus on the big picture.
Friday, Oct 02, 2026

Banning out-of-hours email 'could harm employee wellbeing'

Banning out-of-hours email 'could harm employee wellbeing'

Stopping staff accessing email outside the office could leave some feeling stressed, research suggests.

University of Sussex researchers found while a ban could help some staff switch off, it could also stop people achieving work goals, causing stress.

Companies are increasingly curbing email use to tackle burnout. France has even legislated on the issue.

But human resources body CIPD said it agreed with the university's findings.

According to the research, strict policies on email use could be harmful to employees with "high levels of anxiety and neuroticism".

That was because such employees needed to feel free to respond to a "growing accumulation of emails", or they could end up feeling even more stressed and overloaded, the researchers said.

Dr Emma Russell, a senior lecturer in management at the University of Sussex Business School, said despite the best intentions of policies limiting email use, a one-size-fits-all approach should be avoided.

"[Blanket bans] would be unlikely to be welcomed by employees who prioritise work performance goals and who would prefer to attend to work outside of hours if it helps them get their tasks completed.

"People need to deal with email in the way that suits their personality and their goal priorities in order to feel like they are adequately managing their workload."

Companies to have restricted email use include German carmaker Volkswagen, which has configured its servers so emails can be sent to employees' phones from half an hour before the working day begins to half an hour after it ends only and not at all during weekends.

And, last year, Lidl bosses in Belgium banned all internal email traffic between 18:00 and 07:00 to help staff clear their minds and enjoy time off.


'Right to disconnect'

Governments are now looking at implementing the policies more widely.

A law passed in France in 2017 requires companies with more than 50 employees to establish hours when staff should not send or answer emails, although some doubt everyone will follow the rules.

And, earlier this year, New York City discussed proposals to become the first city in the US to grant employees the "right to disconnect" after work.

At the time, Rafael L Espinal Jr, who proposed the idea, said: "Technology has really blurred the lines between our work hours and personal time."

But, on Thursday, CIPD head of public policy Ben Willmott told BBC News: "Simply banning the use of emails out of hours may actually make some people more stressed because they would like to, or need to, work flexibly."

"Employers need to provide clear guidance on remote working, including on the use of email and other forms of digital communication, to ensure that if people are accessing emails out of hours they are doing so because it suits them."

Newsletter

Related Articles

0:00
0:00
Close
Scottish Court to Rule on Bid to Force No-Confidence Vote Against Aberdeen Council Co-Leader
UK Bans Extra Charges for Seating Children Under 12 Beside Accompanying Adults
UK Introduces Vaping Duty and New Licensing Requirements
Greggs to Close Four UK Factories and Cut 740 Jobs
Hundreds of Prisoners Released Early as England and Wales Prisons Reach 98% Capacity
UK Unveils New Russia Sanctions Targeting War Funding and Shadow Fleet
Burnham Says There Are Strong Indications of Iranian Involvement in RAF Fairford Security Breach
Prime Minister Andy Burnham Raises Prospect of Reviewing Britain's Post-Brexit EU Relationship
Markets Price in Bank of England Rate Increases as Inflation Rises to 3.1%
UK Borrowing Costs Climb Toward 5.5% as Global Bond Sell-Off Intensifies
UK-France One-In-One-Out Migration Agreement Expires as London Seeks Alternative Measures
Southwest England Faces Flood Alerts After Heavy Autumn Storms
UK Expands Funding for Rapid Electric Vehicle Charging Infrastructure
Welsh Government Approves Funding to Upgrade South Wales Transport
Northern Ireland Tensions Rise as Orange Order Rejects Drumcree Compromise
NHS Leaders Back Early Design of Proposed National Care Service
More Than One-Third of Regional UK Universities Face Financial Deficits
UK Current Account Deficit Narrows as Cross-Border Financial Flows Remain Strong
Bank of England and FCA Issue New Rules for Stablecoins and Digital Assets
MI5 Warns UK Universities Over Research Links With Chinese Institutions
UK Energy Price Cap Rises 4% as Electricity VAT Is Temporarily Suspended
Equity Calls for UK Personality Rights to Protect Performers From AI Replication
OpenAI Pauses Advanced Model Training Following Safety Concerns
Scottish Government Proposes Replacing 32 Councils With Larger Regional Authorities
Ofgem Raises UK Household Energy Price Cap by 4% From October
UK Counter-Terrorism Police Continue Investigation After Five Arrests Near RAF Fairford
OECD Cuts UK 2027 Growth Forecast to 1%
Labour Says State Pension Triple Lock Remains Protected Through Current Parliament
Andy Burnham Pledges National Care Service With Free Social Care in England
Six Flags Permanently Shuts Landmark X2 Roller Coaster Following Safety Scandals
Metropolitan Police Rule Out Terrorism in Golders Green Stabbing Investigation
Lithium-Ion Battery Identified as Cause of Fatal Merseyside House Fire
UK Department Rejects New Sea Use Framework Due to Stakeholder Fatigue
Major Thames Water Pipe Burst Causes School Closures in London
Aldi Commits £900 Million to Expand UK Supermarket Network
Scottish Affairs Committee Warns Skills Shortages Threaten Defence Sector Expansion
Parliamentary Committee Warns Northern Ireland Budget Deadlock is Stalling Economic Growth
NHS Hospitals in England Face Severe Shortages of Essential Medications
Home Secretary Signals Major Overhaul of UK Immigration and Leave to Remain Policies
Chancellor Promises New Job Schemes Alongside Strict Fiscal Discipline
Energy Secretary Proposes Taxpayer-Funded Green Transition and National Electricity Grid
UK Government to Renationalise Avanti West Coast Railway Franchise in March
Prime Minister Andy Burnham Pledges Major Social Care and Infrastructure Reforms
Five Suspects Released on Bail Following Alleged Bomb Plot Near RAF Fairford
UK Diesel Prices Hit Record High of 199p Per Litre
Transport for Wales and Network Rail Complete Electrification of South Wales Metro
Defra Expands Incentives for Sustainable Farming and Biodiversity in England
Northern Ireland Executive Approves Funding Package to Resolve Public Sector Pay Disputes
Universities UK Warns of Financial Insolvency Risks for Higher Education Institutions
UK Prisons Activate Emergency Protocols to Manage Capacity Pressures
×