London Daily

Focus on the big picture.
Saturday, Dec 06, 2025

What are the options for managing skyrocketing energy bills this winter?

What are the options for managing skyrocketing energy bills this winter?

Explainer: The looming hardship is fuelling support for Don’t Pay UK campaign, but there are other approaches

Annual energy bills are predicted to surpass £4,200 come January – a startling number that many Britons will struggle to comprehend, let alone pay, given household budgets are already being stretched to the limit by soaring food and fuel prices.

This looming hardship has fuelled support for the Don’t Pay UK campaign, which says more than 100,000 people have pledged to join its mass protest and stop paying their energy bills from October. However, charities have issued warnings about the risks associated with doing this. So what are your options to manage skyrocketing energy bills this winter?

Could I refuse to pay my bills?


There is not necessarily safety in numbers, and joining the Don’t Pay UK boycott is a high-risk strategy. Gas and electricity demands are classed as priority bills, says the debt charity Stepchange, meaning there can be severe consequences for missing or being late on a payment. The supplier can chase arrears using a debt collection agency or seek a court warrant to enter your home and fit a prepayment card meter, which cuts off the electricity if it is not topped up and comes with a higher tariff.

Adam Hosker, a director of the mortgage broker Cyborg Finance, says anyone refusing to pay is “swinging a wrecking ball at their credit score”, with the resulting black mark making it harder to secure a mortgage or loan in the future.

What if my supplier tries to increase my direct debit?


Your supplier should explain how your payment has been worked out. Some suppliers have got into trouble for raising customers’ direct debit payments by too much – so check the maths and don’t be afraid to haggle if you think it’s wrong.

Ofgem, the energy regulator for England, Scotland and Wales, recently conducted a market review to ensure customers were being treated fairly and has threatened to take action against firms with poor customer service.

If you pay via monthly direct debit, your energy firm will have estimated your annual usage and spread the cost over 12 months. This means you’ll probably be in credit during the summer, with that cash helping to pay for the colder winter months when your usage is higher. If you are an existing customer your payments should be based on previous consumption levels and you should be given at least 10 days’ notice of any increase.

Can I reduce my direct debit?


Some companies allow you to manage your direct debit size and, in the face of rising living costs, reducing your monthly payment is one way to improve your cashflow. But doing this is not going to lower your overall energy costs. It just means you’re paying less towards them each month, and you could receive a big catchup bill later in the year.

If you are concerned about your billing, take it up with your supplier, and if you can’t resolve the issue, complain to the energy ombudsman. Energy companies then have eight weeks to resolve a formal complaint.

What if I set up a standing order instead?


This is an idea aired by the food writer poverty campaigner Jack Monroe, with the caveat that consumers should “check the T&Cs [terms and conditions] of your agreement first” as some cheap contracts are only valid if you pay by direct debit.

James Andrews, a senior personal finance expert at the price comparison website Money, says: “Standing orders are predictable. You set an amount and it will stay the same until you choose to update or cancel it. This can be a good way to budget. However, if your bills increase this may result in you going into debt with your energy supplier.

“Direct debits change based on what you owe. However, it may mean you pay out more than you budgeted for, leaving you with less money in your account for all your other expenses.”

Another alternative is to pay for your energy costs upon the receipt of a bill every three months, but doing it this way will cost more than if you paid by direct debit.

What help is there if I fall behind on my bill?


Contact your supplier first – Ofgem rules mean they must offer a payment plan you can afford. Some big energy firms have hardship funds that may give you a grant to help with the debt. Citizens Advice has a list of these and how to apply.

If you have a prepayment meter, you can ask your supplier for “emergency credit”. You might also be eligible for an emergency fuel voucher from the Fuel Bank Foundation. The £49 voucher (£30 in summer months) is accessed via a referral from one of the charity’s 250 partners, which include food banks and Citizens Advice branches.

The government’s energy bills support scheme, which applies to consumers in England, Scotland and Wales, can be accessed from the autumn. All households with a domestic electricity connection will receive a £400 discount on their bill, paid in six monthly instalments, from October.

There is other support too, including the £650 cost of living payments for those on income-related benefits and tax credits. Pensioners who receive the winter fuel payment will also get a one-off £300 payment, and there is an extra £150 for about 6 million people who claim certain disability payments.

Newsletter

Related Articles

0:00
0:00
Close
UK data-regulator demands urgent clarity on racial bias in police facial-recognition systems
Labour Uses Biscuits to Explain UK Debt — MPs Lean Into Social Media to Reach New Audiences
German President Lays Wreath at Coventry as UK-Germany Reaffirm Unity Against Russia’s Threat
UK Inquiry Finds Putin ‘Morally Responsible’ for 2018 Novichok Death — London Imposes Broad Sanctions on GRU
India backs down on plan to mandate government “Sanchar Saathi” app on all smartphones
King Charles Welcomes German President Steinmeier to UK in First State Visit by Berlin in 27 Years
UK Plans Major Cutback to Jury Trials as Crown Court Backlog Nears 80,000
UK Government to Significantly Limit Jury Trials in England and Wales
U.S. and U.K. Seal Drug-Pricing Deal: Britain Agrees to Pay More, U.S. Lifts Tariffs
UK Postpones Decision Yet Again on China’s Proposed Mega-Embassy in London
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
×