London Daily

Focus on the big picture.
Monday, Mar 16, 2026

Watchdog urges tougher line on Covid test firms

Watchdog urges tougher line on Covid test firms

The government needs to apply tougher standards to its list of approved Covid travel test providers, the competition watchdog has said.

The call comes as part of fresh advice from the Competition and Markets Authority (CMA) amid concerns that consumers are being ripped off.

UK travellers must take PCR tests when they return from abroad, choosing from a list of 400 or more authorised firms.

But the CMA said basic standards should be upgraded and enforced.

It also said consumers should be able to "get the information they need to compare providers properly and find the best deals for them".

'Travellers lose out'


Last week, the CMA said it had begun an investigation into one firm, Expert Medicals, following complaints that Covid test results had not been provided on time or at all.

It has also warned a further 19 firms about advertising misleading prices, following a review that found customers often faced poor service, hidden fees and refund issues.

In its latest advice, the CMA said there were features of the PCR testing market which meant competition alone would not deliver the right outcomes for consumers.

"There is a risk of a 'race to the bottom', in which providers compete on grounds other than high clinical quality and travellers end up losing out," it added.

As a result, it said, it was making a number of recommendations to the government, including:

*  Creating a one-stop shop list of quality, approved test providers by significantly improving the basic standards to qualify for the government list
*  Introducing a comprehensive monitoring and enforcement programme to ensure providers on the list meet these basic standards and swiftly removing and sanctioning those that do not
*  Developing the NHS Test and Trace travel test as a benchmark for quality and price to drive higher standards and more competition
*  Monitoring prices and costs on a continuing basis

Tests cost about £75 per person on average in the UK, but there are reports of some being offered for as little as £20, and others for more than £500.

There have also been reports that some government-authorised providers do not have full accreditation.


The government has already issued warnings to 82 firms that they could be removed from its list of authorised providers if they advertise misleading prices.

Rory Boland, Which? travel editor, said the CMA's review "reinforces Which?'s repeated warnings to the government that the current private testing system is not fit for purpose".

"The government must now urgently set out how it will implement the regulator's recommendations and ensure safe, reliable and affordable tests are available for all travellers," he added.

Avi Lasarow, EMEA chief executive of Project Screen by Prenetics, which is on the government list of test providers and provides testing at the major UK airports, welcomed the CMA's findings, saying: "Hopefully this will drive the cowboy testers out of town."

He added: "Holiday PCR testing will be a way of life for travellers for some time to come as we need to protect the UK from new variants entering the country.

"However, the government could help travellers even more by abolishing VAT on holiday PCR tests, so they can travel safer and cheaper."

Newsletter

Related Articles

0:00
0:00
Close
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
London Private Club Founder Plans Exclusive Palm Beach Venue Near Trump’s Mar-a-Lago
Ed Davey Urges Britain to Build Fully Independent Nuclear Missile Capability
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
US Treasury Links British Polo Patrons to Alleged Venezuelan Oil Proceeds Laundering Scheme
Hundreds Gather in London Despite Ban on Annual Pro-Palestinian March
Two Dead and Multiple Students Seriously Ill After Invasive Meningitis Outbreak at UK University
UK Considers Deploying Ships and Mine-Hunting Drones to Reopen Strait of Hormuz
Starmer and Trump Discuss Urgent Need to Reopen Strait of Hormuz Amid Escalating Iran Conflict
Prince Harry and Meghan Markle’s Planned Australia Visit Draws Mixed Reaction From Local Communities
Trump Calls on France and UK to Help Safeguard Strait of Hormuz Shipping Route
Boris Johnson Labels Bitcoin a ‘Ponzi Scheme’, Sparking Debate in Crypto World
UK Considers Targeted Aid for Vulnerable Households as Energy Costs Rise
Stellantis Urges Immediate Review of UK Electric Vehicle Sales Targets
Home Office Reverses Course to Allow Some Dual Nationals to Enter UK Using EU Passports
Reform UK Proposes Replacing Top Civil Servants With Officials Aligned to Government Agenda
Netflix Adds Critically Acclaimed ‘Best Film of 2025’ With Perfect Rotten Tomatoes Score
‘The Sums Don’t Add Up’: UK Farmers Hit by Soaring Costs as Iran War Disrupts Global Supplies
Confidential UK Biobank Health Records Found Online After Researchers Accidentally Expose Data
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Royal Navy to Acquire Twenty Uncrewed Surface Vessels for Autonomous Warfare Testing
Russia Summons British and French Envoys After Ukrainian Storm Shadow Strike on Strategic Facility
Starmer Confirms Britain Will Maintain Sanctions on Russia Despite U.S. Policy Shift
UK Moves to Refine AI Definition in Investment Security Reform
UK Economy Stalls in January as Growth Unexpectedly Falls to Zero
Asian Energy Security Tested as Strait of Hormuz Disruption Threatens Oil Supplies
Iran Sets Three Conditions for Ending Regional War as Diplomatic Efforts Intensify
Tesla Secures Approval to Supply Electricity Directly to Homes Across Britain
Prince William Delivers Tribute to Australia’s Naval Alliance Amid Renewed Royal Spotlight on the Country
UK Foreign Secretary Travels to Saudi Arabia to Reinforce Support for Regional Allies
Putin’s ‘Hidden Hand’ May Be Assisting Iran in Conflict With Trump, UK Defence Secretary Warns
UK Sets April Deadline for Tech Platforms to Strengthen Online Protections for Children
Elon Musk Moves Into Britain’s Energy Market as Tesla Wins Licence to Supply Power
UK Watchdog Warns Fuel Retailers Against Profiteering Amid Iran War Price Surge
Report Claims Iran Used UK Charity Network to Expand Influence
United States and United Kingdom Establish Joint Standards for Counter-Drone Technology
Iran May Be Laying Naval Mines in Strait of Hormuz, UK Warns Amid Escalating Gulf Tensions
US Deploys Bunker-Buster Bombs to UK Airbase as Iran Conflict Intensifies
×