London Daily

Focus on the big picture.
Tuesday, Mar 31, 2026

Watchdog urges tougher line on Covid test firms

Watchdog urges tougher line on Covid test firms

The government needs to apply tougher standards to its list of approved Covid travel test providers, the competition watchdog has said.

The call comes as part of fresh advice from the Competition and Markets Authority (CMA) amid concerns that consumers are being ripped off.

UK travellers must take PCR tests when they return from abroad, choosing from a list of 400 or more authorised firms.

But the CMA said basic standards should be upgraded and enforced.

It also said consumers should be able to "get the information they need to compare providers properly and find the best deals for them".

'Travellers lose out'


Last week, the CMA said it had begun an investigation into one firm, Expert Medicals, following complaints that Covid test results had not been provided on time or at all.

It has also warned a further 19 firms about advertising misleading prices, following a review that found customers often faced poor service, hidden fees and refund issues.

In its latest advice, the CMA said there were features of the PCR testing market which meant competition alone would not deliver the right outcomes for consumers.

"There is a risk of a 'race to the bottom', in which providers compete on grounds other than high clinical quality and travellers end up losing out," it added.

As a result, it said, it was making a number of recommendations to the government, including:

*  Creating a one-stop shop list of quality, approved test providers by significantly improving the basic standards to qualify for the government list
*  Introducing a comprehensive monitoring and enforcement programme to ensure providers on the list meet these basic standards and swiftly removing and sanctioning those that do not
*  Developing the NHS Test and Trace travel test as a benchmark for quality and price to drive higher standards and more competition
*  Monitoring prices and costs on a continuing basis

Tests cost about £75 per person on average in the UK, but there are reports of some being offered for as little as £20, and others for more than £500.

There have also been reports that some government-authorised providers do not have full accreditation.


The government has already issued warnings to 82 firms that they could be removed from its list of authorised providers if they advertise misleading prices.

Rory Boland, Which? travel editor, said the CMA's review "reinforces Which?'s repeated warnings to the government that the current private testing system is not fit for purpose".

"The government must now urgently set out how it will implement the regulator's recommendations and ensure safe, reliable and affordable tests are available for all travellers," he added.

Avi Lasarow, EMEA chief executive of Project Screen by Prenetics, which is on the government list of test providers and provides testing at the major UK airports, welcomed the CMA's findings, saying: "Hopefully this will drive the cowboy testers out of town."

He added: "Holiday PCR testing will be a way of life for travellers for some time to come as we need to protect the UK from new variants entering the country.

"However, the government could help travellers even more by abolishing VAT on holiday PCR tests, so they can travel safer and cheaper."

Newsletter

Related Articles

0:00
0:00
Close
Russia Expels British Diplomat as UK Pushes Back Against Pressure
White House App Faces Scrutiny After Claims of Continuous User Location Tracking
BBC Faces Scrutiny Over Allegations of Paid Content Linked to Saudi Arabia
UK-France Coastal Patrol Agreement Nears Breakdown Amid Migration Pressures
UK Police Detain Pro-Palestine Activist Again Weeks After Bail Release
FTSE 100 Advances as Energy and Mining Shares Gain Amid Middle East Tensions
Eli Lilly Seeks UK Pricing Deal to Unlock Renewed Pharmaceutical Investment
Three Arrested in UK After Massive Cocaine Haul Discovered Hidden in Banana Shipment
UK Fuel Prices Poised for Further Surge Amid Global Energy Pressures
Apple Subsidiary Penalized by UK Authorities for Breach of Moscow Sanctions
Western Allies Intensify Coordinated Sanctions Strategy Against Russia
UK Lawmakers Face Criticism Over Renewed Push for Social Media Restrictions
Starmer Signals UK Crackdown on Addictive Social Media Features
Rising Costs Push One in Five UK Hospitality Businesses to the Brink of Closure
Man Arrested on Suspicion of Attempted Murder After Car Strikes Pedestrians in UK, Injuring Seven
Escalating Conflict Involving Iran Tightens Fiscal Pressures and Highlights UK Economic Vulnerabilities
UK Moves to Confront Russian ‘Shadow Fleet’ Operating in Its Waters
UK Housing Divide Deepens as Older Owners Hold Wealth While Under-30s Face Mounting Barriers
London Demonstration Calls on UK to Recognize Iranian Opposition’s Provisional Government
UK Green Party Vote on ‘Zionism is Racism’ Motion Collapses Amid Internal Disputes and Technical Failures
SNL UK Ignites Debate with Sharp Royal Satire Targeting Prince Andrew and Prince William
EU Proposes ‘Emergency Brake’ to Resolve Deadlock in UK Youth Mobility Talks
Thousands Rally in London to Oppose Rise of Far-Right Movements
Hong Kong Official Rejects Allegations of Surveillance Orders Targeting UK-Based Dissidents
PayPal Expands Cryptocurrency Services to Allow UK Users to Buy and Sell Bitcoin
UK Minister Challenges Reform Party’s ‘Pro-Family’ Agenda as Debate Intensifies
Concerns Grow Over Meningitis Risk Among UK Students Amid Warning Signs of New Outbreaks
Japanese Grand Prix 2026: Schedule, UK Start Times and Full Broadcast Details
Electric Vehicles Seen as Strategic Solution to UK Fuel Reserve Concerns
Rise of Lone-Actor Threats and Online Radicalisation Drives New Wave of Antisemitic Attacks in the UK
Canada Advances Plan to Ban Cryptocurrency Donations in Election Campaigns
UK Faces Looming Medicine Shortages as Iran Conflict Threatens Supply Chains
Deadly Meningitis Outbreak in the U.K. Highlights Urgent Need for Vaccination
Fresh Claims Emerge Over Harry and Meghan’s Australia Visit as Insider Speaks Out
NATO Assessment Indicates UK Defence Spending Has Fallen Below Alliance Average
FTSE 100 Slips as Middle East Tensions Weigh on Investor Sentiment
UK Economy Begins to Feel Early Impact of Iran Conflict as Policy Challenges Intensify
Russian National Jailed in UK After Assault Case Linked to Barron Trump’s Alert
Energy Price Surge Accelerates Shift Away from Fossil Fuels in UK Homes
UK Museums House More Than 260,000 Human Remains, New Report Reveals
Surging UK Gilt Yields Reflect Inflation Pressures and Fiscal Uncertainty
UK Issues Updated Guidance on Children’s Screen Time with Focus on Balance and Wellbeing
UK Migration Figures Show Shifting Trends Across Asylum, Visas and Channel Crossings
UK Watchdog Launches Probe into Five Firms Over Alleged Fake Reviews and Ratings
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
×