London Daily

Focus on the big picture.
Sunday, Nov 16, 2025

UPS ends ban on beards and natural Black hairstyles

UPS ends ban on beards and natural Black hairstyles

UPS is getting hairier -- and more inclusive. The shipping company is lifting several of its longstanding strict rules on the personal appearance of its employees who interact with the public -- mostly its army of delivery drivers.
The changes loosen the previous strict limits on facial hair (no beards for most employees, and mustaches limited to above the crease of the lip), how long men could wear their hair (nothing longer than collar length) and hairstyles (no Afros or braids). While styles still must be business-appropriate and not pose a safety concern, those specific limits have been eliminated.

Wednesday's announcement also includes the lifting of gender-specific regulations, including rules like the length of the uniform's shorts. The new rules, first reported by the Wall Street Journal, were posted on an internal company web site for employees.

"These changes reflect our values and desire to have all UPS employees feel comfortable, genuine and authentic while providing service to our customers and interacting with the general public," UPS said in a a statement, adding that the company is "determined to continue to make UPS a great place to work for all of our more than 500,000 employees around the world."

UPS is also surely motivated by its scrambling to add the staff needed to handle the increase crush of packages associated with the surge in online shopping brought on by the Covid-19 pandemic.

"Our CEO, Carol Tomé, listened to feedback from employees and heard that changes in this area would make them more likely to recommend UPS as an employer," said UPS in its statement.

Tomé, the first woman to lead UPS, told investors on a recent conference call that the company had increased its employee training, including to combat unconscious bias and promote diversity and inclusion, "to ensure our actions match our values."

UPS had faced criticism that its appearance rules, particularly the hair guidelines, amounted to a form of discrimination. In 2018 it agreed to pay a $4.9 million fine and enter into a consent decree with the Equal Employment Opportunity Commission to allow greater freedom to wear beards and long hair by those who filed for a religious exemption.

"The EEOC alleged ... UPS failed to hire or promote individuals whose religious practices conflict with its appearance policy and failed to provide religious accommodations," said the EEOC at the time, which also alleged that "UPS segregated employees who maintained beards or long hair in accordance with their religious beliefs into non-supervisory, back-of-the-facility positions without customer contact."

The company then moved to allow religious and medical exemptions for facial hair.

But Wednesday's announcement addresses a broader problem of unconscious bias that the rules reflected, according to Lucinda Duncalfe, founder and CEO of AboveBoard.com, an executive hiring firm that promotes diversity.

"These policies are hold-overs from a different era and reflect the biases that hold back progress, and performance," said Duncalfe, who praised the change as "great news."

"It never made sense that "natural' hair was impermissible," she added.

Nearly 300,000 UPS employees are represented by the Teamsters union, and the former rules applied to many of them. The union praised the change.

"We are very pleased about it," said Teamsters' statement. "The union contested the previous guidelines as too strict numerous times over the years through the grievance/arbitration process and contract negotiations. We have proposed neatly trimmed beards during several previous national negotiations."

It's been a busy year for UPS. The volume of packages UPS handled increased 13.5% in the third quarter compared to a year earlier, and the company hired 39,000 permanent new employees in the second quarter of 2020, and it intends to hire more than 100,000 additional seasonal employees for the peak holiday season.
Newsletter

Related Articles

0:00
0:00
Close
Nearly Half of Job Losses Under Labour Government Affect UK Youth
UK Chancellor Reeves Eyes High-Value Home Levy in Budget to Raise Tens of Billions
UK Urges Poland to Choose Swedish Submarines in Multi-Billion € Defence Bid
US Border Czar Tom Homan Declares UK No Longer a ‘Friend’ Amid Intelligence Rift
UK Announces Reversal of Income Tax Hike Plans Ahead of Budget
Starmer Faces Mounting Turmoil as Leaked Briefings Ignite Leadership Plot Rumours
UK Commentator Sami Hamdi Returns Home After US Visa Revocation and Detention
UK Eyes Denmark-Style Asylum Rules in Major Migration Shift
UK Signals Intelligence Freeze Amid US Maritime Drug-Strike Campaign
TikTok Awards UK & Ireland 2025 Celebrates Top Creators Including Max Klymenko as Creator of the Year
UK Growth Nearly Stalls at 0.1% in Q3 as Cyberattack Halts Car Production
Apple Denied Permission to Appeal UK App Store Ruling, Faces Over £1bn Liability
UK Chooses Wylfa for First Small Modular Reactors, Drawing Sharp U.S. Objection
Starmer Faces Growing Labour Backlash as Briefing Sparks Authority Crisis
Reform UK Withdraws from BBC Documentary Amid Legal Storm Over Trump Speech Edit
UK Prime Minister Attempts to Reassert Authority Amid Internal Labour Leadership Drama
UK Upholds Firm Rules on Stablecoins to Shield Financial System
Brussels Divided as UK-EU Reset Stalls Over Budget Access
Prince Harry’s Remembrance Day Essay Expresses Strong Regret at Leaving Britain
UK Unemployment Hits 5% as Wage Growth Slows, Paving Way for Bank of England Rate Cut
Starmer Warns of Resurgent Racism in UK Politics as He Vows Child-Poverty Reforms
UK Grocery Inflation Slows to 4.7% as Supermarkets Launch Pre-Christmas Promotions
UK Government Backs the BBC amid Editing Scandal and Trump Threat of Legal Action
UK Assessment Mis-Estimated Fallout From Palestine Action Ban, Records Reveal
UK Halts Intelligence Sharing with US Amid Lethal Boat-Strike Concerns
King Charles III Leads Britain in Remembrance Sunday Tribute to War Dead
UK Retail Sales Growth Slows as Households Hold Back Ahead of Black Friday and Budget
Shell Pulls Out of Two UK Floating Wind Projects Amid Renewables Retreat
Viagogo Hit With £15 Million Tax Bill After HMRC Transfer-Pricing Inquiry
Jaguar Land Rover Cyberattack Pinches UK GDP, Bank of England Says
UK and Germany Sound Alarm on Russian-Satellite Threat to Critical Infrastructure
Former Prince Andrew Faces U.S. Congressional Request for Testimony Amid Brexit of Royal Title
BBC Director-General Tim Davie and News CEO Deborah Turness Resign Amid Editing Controversy
Tom Cruise Arrives by Helicopter at UK Scientology Fundraiser Amid Local Protests
Prince Andrew and Sarah Ferguson Face Fresh UK Probes Amid Royal Fallout
Mothers Link Teen Suicides to AI Chatbots in Growing Legal Battle
UK Government to Mirror Denmark’s Tough Immigration Framework in Major Policy Shift
UK Government Turns to Denmark-Style Immigration Reforms to Overhaul Border Rules
UK Chancellor Warned Against Cutting Insulation Funding as Budget Looms
UK Tenant Complaints Hit Record Levels as Rental Sector Faces Mounting Pressure
Apple to Pay Google About One Billion Dollars Annually for Gemini AI to Power Next-Generation Siri
UK Signals Major Shift as Nuclear Arms Race Looms
BBC’s « Celebrity Traitors UK » Finale Breaks Records with 11.1 Million Viewers
UK Spy Case Collapse Highlights Implications for UK-Taiwan Strategic Alignment
On the Road to the Oscars? Meghan Markle to Star in a New Film
A Vote Worth a Trillion Dollars: Elon Musk’s Defining Day
AI Researchers Claim Human-Level General Intelligence Is Already Here
President Donald Trump Challenges Nigeria with Military Options Over Alleged Christian Killings
Nancy Pelosi Finally Announces She Will Not Seek Re-Election, Signalling End of Long Congressional Career
UK Pre-Budget Blues and Rate-Cut Concerns Pile Pressure on Pound
×