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Wednesday, Apr 02, 2025

UK Government Introduces 'Humphrey' AI Tools to Enhance Civil Service Efficiency

UK Government Introduces 'Humphrey' AI Tools to Enhance Civil Service Efficiency

AI package aims to reduce consultancy costs and expedite administrative processes in the UK Civil Service.
The UK Government is launching a new suite of artificial intelligence tools, collectively named 'Humphrey', to improve efficiency within the Civil Service.

This initiative is expected to cut consultant spending and enhance productivity in Whitehall.

According to a forthcoming report on government technology, replacing outdated systems could result in savings of £45 billion for taxpayer-funded services.

The AI tools, inspired by Sir Humphrey Appleby, a fictional character from the BBC series 'Yes, Minister', will soon be available for immediate use by civil servants.

Among these tools, 'Consult' is designed to rapidly process thousands of responses to consultations and present the results in interactive dashboards.

This process, which currently takes months and costs taxpayers approximately £100,000 per consultation, could be dramatically streamlined.

Additional tools in the package include 'Parlex', which analyzes decades of parliamentary debates, 'Redbox', a generative program for preparing briefings, and 'Lex', a legal research tool.

These tools are part of a broader strategy to modernize digital services, reduce costs, and improve public access to government services.

Plans to introduce digital driving licenses accessible via a government app are also set to be unveiled by Science Secretary Peter Kyle.

This measure is part of an effort to eliminate outdated processes, such as in-person council visits for registrations or posting notices for driving licenses.

The government further aims to enhance data sharing between central departments like HMRC, the Department for Business and Trade, and local councils to combat fraud effectively.

A dedicated team within the Department for Science, Innovation and Technology will coordinate efforts to integrate public services, thereby reducing redundant information submissions by citizens.

The Science Secretary emphasized the impact of slow technology on public service efficiency and highlighted AI's role in achieving the government's strategic goals.

Sir Keir Starmer also expressed his vision for the UK to become an AI leader, leveraging the technology to drive national growth.

The government has committed to implementing all 50 recommendations made by tech entrepreneur Matt Clifford, who was tasked with identifying AI opportunities.

Efforts to develop in-house AI tools will be complemented by acquiring solutions from the private sector.
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