London Daily

Focus on the big picture.
Tuesday, Jul 22, 2025

Teams and Outlook go down for thousands of Microsoft users

Teams and Outlook go down for thousands of Microsoft users

Downdetector.com, which tracks outages, recorded thousands of people across the world reporting problems with several services including Teams, Outlook, Microsoft 365 and XBox Live.
Microsoft is investigating an outage that left thousands of users around the world unable to access the website's services, including Teams and Outlook.

The company did not say how many were affected, but Downdetector.com, which tracks outages, recorded thousands of people reporting problems with Teams, Outlook, Microsoft 365 and XBox Live.

It showed 4,992 incidents had been reported with email platform Outlook in the UK by 8am today - and 2,173 with Teams.

Users in Manchester, London, Birmingham, Norwich, Oxford, Brighton and Cardiff reported problems.

The site also reported more than 3,900 issues with Microsoft Teams in India and more than 900 in Japan.

Outage reports also rose in other countries, including Australia and the United Arab Emirates.

During the outage, most users were unable to exchange messages, join calls or use any features of the Teams application - forcing office workers to return to in-person meetings and communicate in other ways.

Microsoft tweeted: "We're investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin centre under MO502273.

"We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps."

It later added: "We've isolated the problem to networking configuration issues, and we're analysing the best mitigation strategy to address these without causing additional impact.

"We've rolled back a network change that we believe is causing impact. We're monitoring the service as the rollback takes effect."

Microsoft's cloud unit Azure also tweeted about the outage, and said that a subset of users was experiencing problems with the platform.

Many Microsoft users posted on social media to share updates on the disruption, with #MicrosoftTeams trending as a hashtag on Twitter.

"Microsoft Teams and outlook are having issues here in Ethiopia… are these services down?" one tweeted.

Another wrote: "Microsoft Outlook, Teams services down in Sri Lanka and around the globe."

Microsoft Teams is used by more than 280 million people worldwide and forms an essential part of daily operations for businesses and schools, which use the service to make calls, schedule meetings and organise their workflow.

Microsoft Exchange Online, SharePoint Online and OneDrive for Business were also affected, according to the company's status page.

The outage comes after Microsoft - which employs more than 220,000 people, including 6,000 in the UK - announced plans last week to make 10,000 job cuts across its global operations.

In a note to employees, chief executive Satya Nadella said the layoffs, affecting less than 5% of the workforce, were the result of a fall in investment as fears grow that the US and other key growth markets are heading for recession.
Newsletter

Related Articles

0:00
0:00
Close
US Treasury Secretary Calls for Institutional Review of Federal Reserve Amid AI‑Driven Growth Expectations
UK Government Considers Dropping Demand for Apple Encryption Backdoor
Severe Flooding in South Korea Claims Lives Amid Ongoing Rescue Operations
Japanese Man Discovers Family Connection Through DNA Testing After Decades of Separation
Russia Signals Openness to Ukraine Peace Talks Amid Escalating Drone Warfare
Switzerland Implements Ban on Mammography Screening
Japanese Prime Minister Vows to Stay After Coalition Loses Upper House Majority
Pogacar Extends Dominance with Stage Fifteen Triumph at Tour de France
CEO Resigns Amid Controversy Over Relationship with HR Executive
Man Dies After Being Pulled Into MRI Machine Due to Metal Chain in New York Clinic
NVIDIA Achieves $4 Trillion Valuation Amid AI Demand
US Revokes Visas of Brazilian Corrupted Judges Amid Fake Bolsonaro Investigation
U.S. Congress Approves Rescissions Act Cutting Federal Funding for NPR and PBS
North Korea Restricts Foreign Tourist Access to New Seaside Resort
Brazil's Supreme Court Imposes Radical Restrictions on Former President Bolsonaro
Centrist Criticism of von der Leyen Resurfaces as she Survives EU Confidence Vote
Judge Criticizes DOJ Over Secrecy in Dropping Charges Against Gang Leader
Apple Closes $16.5 Billion Tax Dispute With Ireland
Von der Leyen Faces Setback Over €2 Trillion EU Budget Proposal
UK and Germany Collaborate on Global Military Equipment Sales
Trump Plans Over 10% Tariffs on African and Caribbean Nations
Flying Taxi CEO Reclaims Billionaire Status After Stock Surge
Epstein Files Deepen Republican Party Divide
Zuckerberg Faces $8 Billion Privacy Lawsuit From Meta Shareholders
FIFA Pressured to Rethink World Cup Calendar Due to Climate Change
SpaceX Nears $400 Billion Valuation With New Share Sale
Microsoft, US Lab to Use AI for Faster Nuclear Plant Licensing
Trump Walks Back Talk of Firing Fed Chair Jerome Powell
Zelensky Reshuffles Cabinet to Win Support at Home and in Washington
"Can You Hit Moscow?" Trump Asked Zelensky To Make Putin "Feel The Pain"
Irish Tech Worker Detained 100 days by US Authorities for Overstaying Visa
Dimon Warns on Fed Independence as Trump Administration Eyes Powell’s Succession
Church of England Removes 1991 Sexuality Guidelines from Clergy Selection
Superman Franchise Achieves Success with Latest Release
Hungary's Viktor Orban Rejects Agreements on Illegal Migration
Jeff Bezos Considers Purchasing Condé Nast as a Wedding Gift
Ghislaine Maxwell Says She’s Ready to Testify Before Congress on Epstein’s Criminal Empire
Bal des Pompiers: A Celebration of Community and Firefighter Culture in France
FBI Chief Kash Patel Denies Resignation Speculations Amid Epstein List Controversy
Air India Pilot’s Mental Health Records Under Scrutiny
Google Secures Windsurf AI Coding Team in $2.4 Billion Licence Deal
Jamie Dimon Warns Europe Is Losing Global Competitiveness and Flags Market Complacency
South African Police Minister Suspended Amid Organised Crime Allegations
Nvidia CEO Claims Chinese Military Reluctance to Use US AI Technology
Hong Kong Advances Digital Asset Strategy to Address Economic Challenges
Australia Rules Out Pre‑commitment of Troops, Reinforces Defence Posture Amid US‑China Tensions
Martha Wells Says Humanity Still Far from True Artificial Intelligence
Nvidia Becomes World’s First Four‑Trillion‑Dollar Company Amid AI Boom
U.S. Resumes Deportations to Third Countries After Supreme Court Ruling
Excavation Begins at Site of Mass Grave for Children at Former Irish Institution
×