London Daily

Focus on the big picture.
Sunday, Mar 29, 2026

Microsoft Says It Won't Sell Facial Recognition To The Police. These Documents Show How It Pitched That Technology To The Federal Government.

Last week, Microsoft said it would not sell its facial recognition to police departments. But new documents reveal it was pitching that technology to at least one federal agency as recently as two years ago.

In early June, Microsoft joined a growing list of tech companies that pledged not to sell facial recognition technology to police departments until the controversial technology was federally regulated. But that announcement left a loophole: selling facial recognition to the federal government.

Newly released emails show the company has tried to sell the controversial technology to the government for years, including to the Drug Enforcement Administration in late 2017.

Those documents, obtained by the American Civil Liberties Union via a public records lawsuit, provide a rare look into how the Redmond, Washington–based company tried to sell artificial intelligence services to federal agencies six months before its July 2018 call for "public regulation and corporate responsibility" around facial recognition. Last week, Microsoft said "we do not sell our facial recognition technology to US police departments today” and committed not to do so “until there is a strong national law grounded in human rights.”

But that pledge did not address any potential or ongoing relationships with federal agencies. When asked by BuzzFeed News, Microsoft did not immediately provide comment on whether it has provided or is currently providing its facial recognition technology to federal law enforcement agencies.

The emails obtained by the ACLU show that the company pitched facial recognition as a law enforcement tool to the DEA in late 2017 as the company pushed to expand its offerings on its government cloud platform, Microsoft Azure Government Cloud. In September of that year, an individual whose name has been redacted, but listed their title as the DEA’s chief technology officer, stated that he was hosting the Microsoft Cognitive Services Group “to discuss use-cases for their Media Services.”

“As you may be aware, Microsoft Azure has many of these services (Translation, Transcription, Video Processing, Facial Recognition, etc.) running in the Public Azure,” the person wrote on Sept. 15, 2017. “Microsoft has only some of these services running in the Microsoft Azure Government (MAG) Cloud and they are looking at what else needs to be transitioned over to MAG.”

The person later noted that MAG was approved for “Law Enforcement Sensitive things” and that they wanted to create a pilot project to test a variety of video and audio recording technologies.

A DEA spokesperson declined to comment on its conversations with Microsoft or the agency’s tests or deployment of facial recognition.

Other emails show that DEA representatives visited Microsoft’s office in Reston, Virginia, in November 2017 to see a demonstration of a suite of products including translation services, document transcription, “optical character recognition in video,” and Azure facial recognition. In a follow-up message after the meeting, a Microsoft employee, whose name was redacted, gave a brief overview of all the demos his team showed the agency including “Face API: Identify similar faces, develop a face database.”

“Please let us know when and how we can take the next step on a prototype,” they wrote. Based on the emails, it’s unclear if any prototype was built.

Eight months after those meetings, Microsoft President Brad Smith penned a blog post calling for “thoughtful government regulation and for the development of norms around acceptable uses” surrounding facial recognition.

“If there are concerns about how a technology will be deployed more broadly across society, the only way to regulate this broad use is for the government to do so,” he wrote, before acknowledging the possibility of racial profiling and misidentification.

Despite those concerns, Microsoft’s representatives continued to pitch facial recognition as part of its Azure Government offering. In November 2018, a “Sr. Microsoft SME,” whose name was redacted in the email, sent another note to a DEA representative requesting a meeting. Azure has a number of relationships with federal agencies including the Department of Defense and Immigration and Customs Enforcement (ICE).

While it’s not clear if the DEA moved forward with Microsoft’s Azure AI offerings, the fact that Microsoft pitched such services in the first place “is concerning,” Kade Crockford of the ACLU Massachusetts told BuzzFeed News. In October, the ACLU sued the Department of Justice, FBI, and DEA after those agencies failed to comply with a public records request regarding their use of facial recognition and other biometric tracking technology.

Microsoft's recent decision not to provide facial recognition to police departments is “a positive step,” said Crockford, noting that it’s what civil rights organizations have demanded for years after studies showed the technology has high rates of misidentification among racial minorities.

“The DEA has a long history of racially disparate or racist practices and has been engaged in wildly inappropriate mass surveillance,” they said.

BuzzFeed News previously reported that individuals associated with the DEA tested Clearview AI, a controversial facial recognition software that’s been built using billions of photos scraped from social media sites including Facebook, Instagram, and Twitter. As of February, more than 20 users associated with the DEA have run about 2,000 searches according to data viewed by BuzzFeed News.

Following nationwide protests of racial injustices and police brutality faced by Black people, companies have pulled back on their facial recognition offerings. Earlier this month, Amazon said it would place a one-year moratorium on selling its biometric face identification service, Rekognition, to police, while IBM said it would stop developing or researching facial recognition.

When asked by BuzzFeed News, however, Amazon, IBM, and Microsoft refused to disclose which police departments, if any, had previously used their facial recognition services.

Earlier this month, BuzzFeed News also reported that the Justice Department gave the DEA permission “to enforce any federal crime committed as a result of the protests over the death of George Floyd.”

Newsletter

Related Articles

0:00
0:00
Close
Thousands Rally in London to Oppose Rise of Far-Right Movements
Hong Kong Official Rejects Allegations of Surveillance Orders Targeting UK-Based Dissidents
PayPal Expands Cryptocurrency Services to Allow UK Users to Buy and Sell Bitcoin
UK Minister Challenges Reform Party’s ‘Pro-Family’ Agenda as Debate Intensifies
Concerns Grow Over Meningitis Risk Among UK Students Amid Warning Signs of New Outbreaks
Japanese Grand Prix 2026: Schedule, UK Start Times and Full Broadcast Details
Electric Vehicles Seen as Strategic Solution to UK Fuel Reserve Concerns
Rise of Lone-Actor Threats and Online Radicalisation Drives New Wave of Antisemitic Attacks in the UK
Canada Advances Plan to Ban Cryptocurrency Donations in Election Campaigns
UK Faces Looming Medicine Shortages as Iran Conflict Threatens Supply Chains
Deadly Meningitis Outbreak in the U.K. Highlights Urgent Need for Vaccination
Fresh Claims Emerge Over Harry and Meghan’s Australia Visit as Insider Speaks Out
NATO Assessment Indicates UK Defence Spending Has Fallen Below Alliance Average
FTSE 100 Slips as Middle East Tensions Weigh on Investor Sentiment
UK Economy Begins to Feel Early Impact of Iran Conflict as Policy Challenges Intensify
Russian National Jailed in UK After Assault Case Linked to Barron Trump’s Alert
Energy Price Surge Accelerates Shift Away from Fossil Fuels in UK Homes
UK Museums House More Than 260,000 Human Remains, New Report Reveals
Surging UK Gilt Yields Reflect Inflation Pressures and Fiscal Uncertainty
UK Issues Updated Guidance on Children’s Screen Time with Focus on Balance and Wellbeing
UK Migration Figures Show Shifting Trends Across Asylum, Visas and Channel Crossings
UK Watchdog Launches Probe into Five Firms Over Alleged Fake Reviews and Ratings
Jaguar Land Rover Halts Production at UK Plant Amid Supplier Disruption
UK Police Reverse Position, Confirm Arrests Will Resume for Palestine Action Protests
UK Small Businesses Face Europe’s Steepest Cost Pressures, New Survey Reveals
US Envoy Urges UK to Proceed with King’s Visit Amid Diplomatic Sensitivities
FTSE 100 Drops Over One Percent as Middle East Tensions Weigh on Markets
UK CO2 Plant Set to Reopen as Authorities Move to Safeguard Supplies Amid Middle East Tensions
Trump Urges Stronger Defence Investment as He Questions Allied Naval Capabilities
New COVID Variant Detected in UK Raises Concerns Over Vaccine Effectiveness
FTSE Russell Moves to Standardise Free-Float Rules for UK and International Listings
HBO Max Launches in UK and Ireland, Marking Major Step in Global Streaming Expansion
UK Signals Readiness to Seize Russian ‘Shadow Fleet’ Vessels in Escalation of Sanctions Enforcement
Escalating Middle East Conflict Seen as Major Threat to UK Economic Stability
Early Challenges Mark Prince Harry and Meghan’s Australia Visit
UK Government Rejects Cover-Up Claims After Theft of Former PM Aide’s Phone
Cyprus Opens Strategic Talks with UK Over Sovereign Base Areas
UK Faces Risk of Sharp Inflation Surge Despite Stable Pre-Crisis Figures
UK Police Arrest Two Over Suspected Antisemitic Arson as Iran Link Investigated
UK Inflation Holds at Three Percent Ahead of Oil Price Shock from Iran Conflict
UK Fuel Prices Face Upward Pressure as Global Oil Trends Raise Cost Outlook
Girlguiding UK Sets September Deadline for Membership Policy Change Affecting Trans Participants
Germany and UK Accelerate Wind Power Expansion to Strengthen Energy Security
UK Moves to Ban Cryptocurrency Donations to Political Parties Over Foreign Influence Concerns
UK and Turkey Finalise Major Air Defence Agreement Worth Billions
Apple Introduces Mandatory Age Verification for iPhone Users in the UK
Diverging Views Emerge Over Meghan Markle’s Planned Australia Appearance
Trump Signals Frustration with UK Leadership Amid Diverging Approaches to Iran Conflict
UK Government Takes Control of Hunterston B as Landmark Nuclear Decommissioning Begins
UK Public Inflation Expectations Jump Sharply in March, Raising Pressure on Bank of England
×