London Daily

Focus on the big picture.
Tuesday, Jan 06, 2026

John Lewis to permanently close eight more shops

John Lewis to permanently close eight more shops

John Lewis has said it will not reopen eight of its stores once lockdown eases, putting 1,465 jobs at risk.

The retail giant said some locations could not sustain a large store.

Four "At Home" shops in Ashford, Tunbridge Wells, Basingstoke, and Chester will close - as well as department stores in Aberdeen, Peterborough, Sheffield and York.

John Lewis said the eight shops were "financially challenged prior to the pandemic".

Earlier this month, the retailer warned it would be making more store closures after the impact of the pandemic led it to report a hefty annual loss.

The latest move comes on top of the closure of eight stores that John Lewis announced last year. The chain has now axed around a third of its stores in less than a year.

John Lewis 'is pretty much all we've got in Peterborough'
James Morrell says it could present an opportunity for small independent stores

For almost 40 years the John Lewis store in Peterborough has been the flagship of the city's shopping centre, but along with seven other branches it looks sets to close.

Shopper James Morrell says he usually goes to John Lewis to look at the "tech" and says it will be a shame to not see it reopen after lockdown.

"This is pretty much all we've got in Peterborough really, it's our main selling point," he says.

But he says it "might be nice for little independent shops to come along and take up the space".

Click-and-collect


The company said it planned to create more places to shop for John Lewis products across the UK. It suggested it would not entirely move out of areas where the main store was closing.

"In areas where we propose not to reopen stores, we will look at the right combination of options for that location to ensure we remain convenient for our customers, so they can continue to access John Lewis products and services."

It added it would invest in improving click-and-collect in its Waitrose stores and offer more local collection points through third parties. It also will continue experimenting with John Lewis shopping areas in Waitrose stores, as well as trying out smaller, local neighbourhood shops.

John Lewis said 34 stores would start reopening from 12 April, subject to government guidance, with the exception of Glasgow, which will reopen from 26 April, and Edinburgh, which will reopen on 14 May.

John Lewis expects 60-70% of its sales to take place online in future
The company said it would "enter into consultation with the 1,465 affected partners" about the proposals.

Should it proceed, it said it would make "every effort" to find alternative roles for as many as possible.

John Lewis has a unique structure in that its staff are also partners in the business, and receive a share in the profits in good years.

It said the stores that were closing were in locations where it did not have enough customers. "Given the significant shift to online shopping in recent years - and our belief that this trend will not materially reverse - we do not think the performance of these eight stores can be substantially improved."

John Lewis has an 'identity crisis'
Andrew Taylor

Andrew worked at the John Lewis store in Birmingham for five years before being made redundant last year.

He has worked in the retail industry for 20 years.

"I'm not surprised by today's announcement," he said. "While it's true that customer shopping habits have changed, I believe the partnership was in the middle of an identity crisis before the pandemic."

Mr Taylor said the company has "struggled to adapt and needs to work on diversity and inclusion as a business to reflect modern-day Britain."

Dan Jarvis, the mayor for Sheffield, said losing the store in Sheffield would be a heavy blow to the area.

"The store has been a cornerstone of the city's retail offer for more than a century," he said. "I am working with John Lewis and Sheffield City Council to determine what this means for those whose jobs are now on the line and what can be done to support them."


John Lewis has now axed around a third of its stores in less than a year. It wasn't all that long ago that the chain was opening stores. In 2007, it had 26 when it decided to embark on an aggressive expansion plan, almost doubling the number of stores in a decade, even though internet sales were starting to climb.

This is now a painful correction. Of the 23 department stores it went on to open, only 12 will still be trading when lockdown ends. Its Birmingham store was the most high-profile casualty last year. The company is also reining back on its smaller "John Lewis at home" stores. Only four of the original 12 remain. But it's also losing some older main department stores in regional cities, which will have a huge impact.

John Lewis has been a presence in Sheffield for some 80 years, for instance. The business insists that as the High Street changes, it has to change with it, reflecting changing shopping habits. It expects 70% of its sales to be online by 2025.

John Lewis is betting on fewer bigger "destination" shops as well as relying far less on retail in the future for its overall profits - from expanding financial services to using excess space for housing.

Some bold decisions are being made across retail given the turmoil over the past 12 months, but the question is whether John Lewis can pull off its turnaround plan without losing its competitive edge.

John Lewis said it expects from 60-70% of John Lewis sales to be made online in the future. Nearly 50% of its customers have been using a combination of store and online when making their purchases.

Despite the expected further shift to online, John Lewis said that stores were essential to its business, as people still wanted physical proximity: "They provide a sensory experience that online cannot, supported by the expertise of our partners."

The pandemic caused the chain's first ever annual loss of £517m for the year to January, against profits of £146m the previous year. At the time of that announcement earlier this month, the firm said it would reshape its business in response to the change in customer shopping habits.

Much of that loss was due to a write down in the value of its stores because of the shift to online shopping, as well as restructuring and redundancy costs.

Newsletter

Related Articles

0:00
0:00
Close
Béla Tarr, Visionary Hungarian Filmmaker, Dies at Seventy After Long Illness
UK and France Pledge Military Hubs Across Ukraine in Post-Ceasefire Security Plan
Prince Harry Poised to Regain UK Security Cover, Clearing Way for Family Visits
UK Junk Food Advertising Ban Faces Major Loophole Allowing Brand-Only Promotions
Maduro’s Arrest Without The Hague Tests International Law—and Trump’s Willingness to Break It
German Intelligence Secretly Intercepted Obama’s Air Force One Communications
The U.S. State Department’s account in Persian: “President Trump is a man of action. If you didn’t know it until now, now you do—do not play games with President Trump.”
Fake Mainstream Media Double Standard: Elon Musk Versus Mamdani
HSBC Leads 2026 Mortgage Rate Cuts as UK Lending Costs Ease
US Joint Chiefs Chairman Outlines How Operation Absolute Resolve Was Carried Out in Venezuela
Starmer Welcomes End of Maduro Era While Stressing International Law and UK Non-Involvement
Korean Beauty Turns Viral Skincare Into a Global Export Engine
UK Confirms Non-Involvement in U.S. Military Action Against Venezuela
UK Terror Watchdog Calls for Australian-Style Social Media Ban to Protect Teenagers
Iranian Protests Intensify as Another Revolutionary Guard Member Is Killed and Khamenei Blames the West
Delta Force Identified as Unit Behind U.S. Operation That Captured Venezuela’s President
Europe’s Luxury Sanctions Punish Russian Consumers While a Sanctions-Circumvention Industry Thrives
Berkshire’s Buffett-to-Abel Transition Tests Whether a One-Man Trust Model Can Survive as a System
Fraud in European Central Bank: Lagarde’s Hidden Pay Premium Exposes a Transparency Crisis at the European Central Bank
Trump Announces U.S. Large-Scale Strike on Venezuela, Declares President Maduro and Wife Captured
Tesla Loses EV Crown to China’s BYD After Annual Deliveries Decline in 2025
UK Manufacturing Growth Reaches 15-Month Peak as Output and Orders Improve in December
Beijing Threatened to Scrap UK–China Trade Talks After British Minister’s Taiwan Visit
Newly Released Files Reveal Tony Blair Pressured Officials Over Iraq Death Case Involving UK Soldiers
Top Stocks and Themes to Watch in 2026 as Markets Enter New Year with Fresh Momentum
No UK Curfew Ordered as Deepfake TikTok Falsely Attributes Decree to Prime Minister Starmer
Europe’s Largest Defence Groups Set to Return Nearly Five Billion Dollars to Shareholders in Twenty Twenty-Five
Abu Dhabi ‘Capital of Capital’: How Abu Dhabi Rose as a Sovereign Wealth Power
Diamonds Are Powering a New Quantum Revolution
Trump Threatens Strikes Against Iran if Nuclear Programme Is Restarted
Apple Escalates Legal Fight by Appealing £1.5 Billion UK Ruling Over App Store Fees
UK Debt Levels Sit Mid-Range Among Advanced Economies Despite Rising Pressures
UK Plans Royal Diplomacy with King Charles and Prince William to Reinvigorate Trade Talks with US
King Charles and Prince William Poised for Separate 2026 US Visits to Reinforce UK-US Trade and Diplomatic Ties
Apple Moves to Appeal UK Ruling Ordering £1.5 Billion in Customer Overcharge Damages
King Charles’s 2025 Christmas Message Tops UK Television Ratings on Christmas Day
The Battle Over the Internet Explodes: The United States Bars European Officials and Ignites a Diplomatic Crisis
Princesses Beatrice and Eugenie Join Royal Family at Sandringham Christmas Service
Fine Wine Investors Find Little Cheer in Third Year of Falls
UK Mortgage Rates Edge Lower as Bank of England Base Rate Cut Filters Through Lending Market
U.S. Supermarket Gives Customers Free Groceries for Christmas After Computer Glitch
Air India ‘Finds’ a Plane That Vanished 13 Years Ago
Caviar and Foie Gras? China Is Becoming a Luxury Food Powerhouse
Hong Kong Climbs to Second Globally in 2025 Tourism Rankings Behind Bangkok
From Sunniest Year on Record to Terror Plots and Sports Triumphs: The UK’s Defining Stories of 2025
Greta Thunberg Released on Bail After Arrest at London Pro-Palestinian Demonstration
Banksy Unveils New Winter Mural in London Amid Festive Season Excitement
UK Households Face Rising Financial Strain as Tax Increases Bite and Growth Loses Momentum
UK Government Approves Universal Studios Theme Park in Bedford Poised to Rival Disneyland Paris
UK Gambling Shares Slide as Traders Respond to Steep Tax Rises and Sector Uncertainty
×