London Daily

Focus on the big picture.
Sunday, Aug 24, 2025

Inside the company keeping the wheels of UAE trade turning

Inside the company keeping the wheels of UAE trade turning

How Etihad Credit Insurance is supporting UAE's businesses maintain trade deals in unprecedented times

Global economy and trade are under immense stress as they battle with the consequences of the coronavirus pandemic.

Massimo Falcioni, the CEO of Etihad Credit Insurance (ECI), the UAE Federal export credit company, tells Arabian Business how the UAE has been supporting businesses, and specifically SMEs, to trade in these difficult times.

ECI’s role, said Falcioni, is to support UAE exporters and businesses by providing protection against commercial and political risks and easing companies’ access to funding.

Given all the challenges UAE’s businesses have been dealing with this year, ECI is filling a valuable gap, he added.


Massimo Falcioni, the CEO of Etihad Credit Insurance (ECI)


AB: How has coronavirus impacted global and regional trade this year?


MF: We are facing unprecedented times in the economy. The last estimate from the International Monetary Fund (IMF), which was in August, indicated that the global economy is expected to contract by 4.9 percent. This estimate was before what is happening now with the second wave of coronavirus cases in many countries.

Furthermore, the IMF foresaw an 8 percent decline in GDP in developed countries so it is a big hit in the economy. This is immediately mirrored in an impact on global trade. In fact, the estimation for 2020 from the World Trade Organization (WTO) is that the global volume of trade might contract by 18.5 percent in the best-case scenario. In the worst-case scenario, if in winter there is another global lockdown, we go up to 32 percent of contraction of global trade.



AB: Was the UAE’s trade experience in line with these results?


MF: Of course, we contracted and of course, our exporters were impacted by the reduction on demand. I would say this was not only because of Covid 19 but also because of other elements which were already in the economy before the pandemic.

AB: Can you list a few examples?


MF: There were trade tensions between two major economies, the US and China, which impacted the global economy. We saw also a fluctuation of currency especially since some neighbouring countries, such as Turkey or India, experienced huge currency volatility against the dollar. We had also assisted previously in some fiscal consolidation of a few neighbouring countries and some countries abroad. Last but not least there were some geopolitical tensions in Greece, central Europe, and Asia and there was Brexit as well.

AB: How did the UAE, through Etihad Credit Insurance, support trade in this difficult scenario?


MF: Our main goal was to generate confidence since such situations tend to create a lack of confidence in global trade.

What we started to do as the federal credit agency of the UAE is we created guarantees to support sellers in selling in open credit terms: not on a cash basis, not on a letter of credit but through our guarantees. This creates trust with buyers. In case non-payment occurred, we would support the exporter. Secondly, we started to work with banks. Almost 90 percent of global trade is financed so trade finance is a very important leverage to have for successful exporters.


AB: Can you further elaborate on the importance of trade finance?


MF: Having a good product or service is just half of the story: companies need to have proper insurance and financial support to succeed globally.

So we started connecting with the banks and providing ourselves as a guarantee for them to trade finance. The WTO and the International Chamber of Commerce estimated the global trade finance gap to be between 2 trillion and up to 5 trillion dollars. This could create a problem during the post-Covid recovery period because without that finance, the economy will not accelerate and trading will not be there.

This is where we in the UAE tried to fill the gap by providing guarantees for the banks. The guarantee set means they can fund exporters and we guarantee the banks will be repaid in case something does not go as expected.

AB: How many guarantees have you issued this year and in what sectors?


MF: As of today, we have issued more than 1,600 revolving credit guarantees to exporters, since early 2020. 40 percent of the companies we are supporting are SMEs. Our main focus is actually on SMEs. 40 percent are large private exporters in sectors like cables, petrochemicals, food, mechanics or healthcare such as GE Healthcare or Petrochem. The remaining 20 percent are government companies such as RAK Ceramics.



AB: How has your experience working with SMEs been?


MF: It’s not easy. The first thing we did was to develop partnerships with associations that would help us educate SMEs. For example, we partnered with the Chambers of Commerce in Abu Dhabi, Dubai, Ras Al Khaimah and Fujairah as well as with Dubai Export to create workshops and webinars for SMEs on how to be competitive in the global environment.

The major issue is a lack of education in the sense that typically SMEs are small and usually the founder is also the CFO, the credit manager, the risk manager... is everything. They are very passionate and good in the activity they do but sometimes they lack expertise in the financial instrument part. We fill this gap.

Also, they think it is difficult for them to access bank funding and that we would not be interested in supporting them which is not the case.


They think they don’t need credit insurance but the reality is that for them to be competitive in trade, they need to be able to extend credit and not ask their customers to pay through cash or letter of credit. To do that, you need to have the proper information and you need a lot of expertise so we provide these gaps.

AB: How has the response from SMEs been?


MF: The response from SMEs is there but, to be honest, it should be bigger. Despite us doing a good job and launching a product online specifically for SMEs last year, only a few SMEs are approaching us. We will, however, continue to do our promotions tirelessly through the support of our partners.

Newsletter

Related Articles

0:00
0:00
Close
Deputy Prime Minister Angela Rayner Purchases Third Property Amid Housing Tax Reforms Debate
HSBC Switzerland Ends Relationships with Over 1,000 Clients from Saudi Arabia, Lebanon, Qatar, and Egypt
Sharia Law Made Legally Binding in Austria Despite Warnings Over 'Incompatible' Values
Italian Facebook Group Sharing Intimate Images Without Consent Shut Down Amid Police Investigation
Dutch Foreign Minister Resigns Amid Deadlock Over Israel Sanctions
Trump and Allies Send Messages of Support to Ukraine on Independence Day Amid Ongoing Conflict
China Reels as Telegram Chat Group Shares Hidden-Camera Footage of Women and Children
Sam Nicoresti becomes first transgender comedian to win Edinburgh Comedy Award
Builders uncover historic human remains in Lancashire house renovation
Australia Wants to Tax Your Empty Bedrooms
MotoGP Cameraman Narrowly Avoids Pedro Acosta Crash at Hungarian Grand Prix
FBI Investigates John Bolton Over Classified Documents in High-Profile Raids
Report reveals OpenAI pitched national ChatGPT Plus subscription to UK ministers
Labour set to freeze income tax thresholds in long-term 'stealth' tax raid
Coca‑Cola explores sale of Costa coffee chain
Trial hears dog walker was chased and fatally stabbed by trio
Restaurateur resigns from government hospitality council over tax criticism
Spanish City funfair shut after serious ride injury
Suspected arson at Ilford restaurant leaves three in critical condition
Tottenham beat Manchester City to go top of Premier League
Bank holiday heatwave to hit 30°C before remnants of Hurricane Erin arrive
UK to deploy immigration advisers to West Africa to block fake visas
Nurse who raped woman continued working for a year despite police alert
Drought forces closures of England’s canal routes, canceling boat holidays
Sweet tooth scents: food-inspired perfumes surge as weight-loss drugs suppress appetites
Experts warn Britain dangerously reliant on imported food
Family of Notting Hill Carnival murder victim call event unmanageable
Bunkers, Billions and Apocalypse: The Secret Compounds of Zuckerberg and the Tech Giants
Ukraine Declares De Facto War on Hungary and Slovakia with Terror Drone Strikes on Their Gas Lifeline
Animated K-pop Musical ‘KPop Demon Hunters’ Becomes Netflix’s Most-Watched Original Animated Film
New York Appeals Court Voids Nearly $500 Million Civil Fraud Penalty Against Trump While Upholding Fraud Liability
Elon Musk tweeted, “Europe is dying”
Far-Right Activist Convicted of Incitement Changes Gender and Demands: "Send Me to a Women’s Prison" | The Storm in Germany
Hungary Criticizes Ukraine: "Violating Our Sovereignty"
Will this be the first country to return to negative interest rates?
Child-free hotels spark controversy
North Korea is where this 95-year-old wants to die. South Korea won’t let him go. Is this our ally or a human rights enemy?
Hong Kong Launches Regulatory Regime and Trials for HKD-Backed Stablecoins
China rehearses September 3 Victory Day parade as imagery points to ‘loyal wingman’ FH-97 family presence
Trump Called Viktor Orbán: "Why Are You Using the Veto"
Horror in the Skies: Plane Engine Exploded, Passengers Sent Farewell Messages
MSNBC Rebrands as MS NOW Amid Comcast’s Cable Spin-Off
AI in Policing: Draft One Helps Speed Up Reports but Raises Legal and Ethical Concerns
Shame in Norway: Crown Princess’s Son Accused of Four Rapes
Apple Begins Simultaneous iPhone 17 Production in India and China
A Robot to Give Birth: The Chinese Announcement That Shakes the World
Finnish MP Dies by Suicide in Parliament Building
Outrage in the Tennis World After Jannik Sinner’s Withdrawal Storm
William and Kate Are Moving House – and the New Neighbors Were Evicted
Class Action Lawsuit Against Volkswagen: Steering Wheel Switches Cause Accidents
×