London Daily

Focus on the big picture.
Friday, Feb 13, 2026

Half-term holiday plans in shreds as flights cancelled

Half-term holiday plans in shreds as flights cancelled

Andy Montgomery, his wife and daughters, 11 and 13, got up at 3am on Monday to get to Gatwick in good time for their flight to Rome.

But he isn't going anywhere now, after his flight was cancelled and the airline couldn't find him an alternative.

"It's absolutely diabolical," he said.

The Montgomeries are just one of hundreds of families left with their holiday plans in tatters after flights were cancelled.

The low-cost airlines Vueling and easyJet, in particular, are facing a barrage of customer complaints online.

It was going to be the family's first trip by air since the pandemic began. But Andy said: "We've been put on one flight - cancelled. Put on another flight - cancelled. And then literally told we can't fly anywhere."

"We said we'll fly anywhere you can get us to," he said. "[But] there are no flights anywhere for three days."After two years of restrictions, air travel is enjoying a post-pandemic bounce-back but airlines and airports are struggling to keep up with higher levels of demand after cutting thousands of jobs during lockdown.

Passenger numbers are still below pre-Covid peaks. But with school half-term holidays coinciding with the extra Jubilee bank holiday, airports are now busier than at any point since before the pandemic.

Over the weekend travellers at Gatwick, Bristol and Manchester airports faced long queues for check-in desks, security, and boarding.

Tui and EasyJet cancelled dozens of flights to try to ease the pressure.

Vueling, part of IAG which also owns British Airways, said "several operational issues" had affected its flight schedules on Friday, with a knock-on effect over the weekend.

"We always strive to offer a timely service, however, if this isn't possible our priority is to organise the best alternatives for our customers," said Vueling.

"Our team at Gatwick worked diligently to resolve these issues and our customer service team is in touch with those affected by the delays".

A spokesperson for Gatwick airport said there had been some difficulties over the weekend, but "not to the extent of the disruption that has been reported".

James, his wife and three children aged 16, five and two, were due to fly from Gatwick to Valencia on a 20.10 flight with Vueling on Saturday.

James, his wife and three children were told at the gate their Vueling flight has been cancelled


But they were told at the gate they couldn't board the flight because it was full.

Not happy with the idea of waiting for an early morning flight to a different Spanish airport, they spent £330 on a taxi home, and eventually flew out on Sunday evening 24 hours later than planned.

"It was gutting, very stressful, particularly for the children who were very distressed," said James.

Other customers who opted to wait in the airport said restaurants closed at 8.30pm and they were left without anything to eat.


'Really poor'


Alan Black was supposed to be attending his nephew's wedding in Seville. He and his wife won't be there after his flight with easyJet was cancelled while they were waiting at the boarding gate.

"We tried very hard to get an alternative flight but as you can imagine everyone else has been trying to do the same," he told BBC Sussex.

The groom had lined up two best men for the wedding, but since both were booked on the same flight as Alan, they're also unlikely to make it.

Alan Black will be holidaying at home after his easyJet flight was cancelled


He says the easyJet staff at the gate "knew pretty much nothing" and described customer services as "really poor".

EasyJet said at the weekend it had taken the decision to make advance cancellations over the half-term break because it believed it was "necessary to provide reliable services over this busy period".

It said passengers had been informed in advance and offered the chance to rebook or receive a refund.

A "rare cancellation" might take place without warning, said easyJet, due to "a live operational issue on that specific flight".

Airline sector expert John Strickland said the removal of the final Covid restrictions in March had come too late for the industry to feel confident about ramping up staffing levels.

"It's a structural challenge for the industry pretty much globally, to get back to [full] manpower levels," he told the BBC's Today programme.

Mr Strickland said it may be some time before the airlines can solve their staffing challenges.

"The level of pay on many of these frontline jobs that are so important to airlines, whether its security search, or check-in or baggage loading and so on, have always been pretty low. They're becoming less competitive now against other industries.

"Many of these jobs are physically and mentally demanding and so regardless of the pay... that pressure of day-to-day, dealing with the strain and getting the kick-back from passengers that are unhappy, means that it is going to be a structural question for the industry for the future."

Newsletter

Related Articles

0:00
0:00
Close
UK Green Party Considering Proposal to Legalize Heroin for an Inclusive Society
SpaceX's New Vision: Lunar City Takes Precedence Over Mars Colonization
OpenAI and DeepCent Superintelligence Race: Artificial General Intelligence and AI Agents as a National Security Arms Race
Document Suggests Prince Andrew Shared UK Briefing on Afghan Investment Opportunities with Jeffrey Epstein
We will protect them from the digital Wild West.’ Another country will ban social media for under-16s
McDonald's Shortens Breakfast Hours in Australia Due to Egg Shortage
Heineken announces cut of 6,000 jobs due to declining beer demand
Beijing Brands UK Hong Kong Visa Expansion ‘Despicable and Reprehensible’ After Jimmy Lai Sentencing
Tesco Chief Warns UK Is ‘Sleepwalking’ Toward a Joblessness Crisis
Trump’s ‘Act of Great Stupidity’ Comment on UK Chagos Deal Reverberates Through Diplomacy and Strategy
New U.S. filings say Jeffrey Epstein repaid Les Wexner one hundred million dollars after theft allegation
Commerce Secretary Howard Lutnick acknowledges 2012 visit to Jeffrey Epstein’s private island as lawmakers scrutinise past ties
Helsing and Stark Defence loitering-munition drones and Germany’s race to industrialise battlefield autonomy
UK orders deletion of Courtsdesk court-data archive, reigniting the fight over who controls public justice records
UK Police Review Fresh Claims Involving Prince Andrew as Senior Royals Respond to Epstein Files
Keir Starmer’s Premiership Faces Unprecedented Strain as Epstein Fallout Deepens
Starmer Vows to Stay in Office as UK Government Faces Turmoil After Epstein Fallout
China and UK Signal Tentative Reset with Commitment to Steadier, Professionally Managed Relations
UK Confirms Imminent Increase in ETA Fee to £20 as Entry Rules Tighten
UK Signals Possible Seizure of Russia-Linked ‘Shadow Fleet’ Tanker in Escalation of Sanctions Enforcement
Epstein Scandal Piles Unprecedented Pressure on UK Prime Minister Keir Starmer’s Leadership
UK’s ‘Most Romantic Village’ Celebrates Valentine’s Day and Explores the Festival’s Rich History
The Implications of Expanding Voting Rights to Non-EU Foreign Residents in France
Ghislaine Maxwell to Testify Before US Congress on February 9
Al.com Acquired by Crypto.com Founder for $70 Million
Apple iPhone Lockdown Mode blocks FBI data access in journalist device seizure
Belgium: Man Charged with Rape After Faking Payment to Sex Worker
KPMG Urges Auditor to Relay AI Cost Savings
US and Iran to Begin Nuclear Talks in Oman
Winklevoss-Led Gemini to Slash a Quarter of Jobs and Exit European and Australian Markets
Canada Opens First Consulate in Greenland Amid Rising Geopolitical Tensions
China unveils plans for a 'Death Star' capable of launching missile strikes from space
NASA allows astronauts to take smartphones on upcoming missions to capture special moments.
Trump administration to launch TrumpRx.gov for direct drug purchases
Investigation Launched at Winter Olympics Over Ski Jumpers Injecting Hyaluronic Acid
U.S. State Department Issues Urgent Travel Warning for Citizens to Leave Iran Immediately
Wall Street Erases All Gains of 2026; Bitcoin Plummets 14% to $63,000
Epstein Case Documents Reignite Global Scrutiny of Political and Business Elites
Eighty-one-year-old man in the United States fatally shoots Uber driver after scam threat
UK Royal Family Faces Intensifying Strain as Epstein-Linked Revelations Rock the Institution
Political Censorship: French Prosecutors Raid Musk’s X Offices in Paris
AI Invented “Hot Springs” — Tourists Arrived and Were Shocked
Tech Mega-Donors Power Trump-Aligned Fundraising Surge to $429 Million Ahead of 2026 Midterms
UK Pharma Watchdog Rules Sanofi Breached Industry Code With RSV Vaccine Claims Against Pfizer
Melania Documentary Opens Modestly in UK with Mixed Global Box Office Performance
Starmer Arrives in Shanghai to Promote British Trade and Investment
Harry Styles, Anthony Joshua and Premier League Stars Among UK’s Top Taxpayers
New Epstein Files Include Images of Former Prince Andrew Kneeling Over Unidentified Woman
Starmer Urges Former Prince Andrew to Testify Before US Congress About Epstein Ties
Starmer Extends Invitation to Japan’s Prime Minister After Strategic Tokyo Talks
×