London Daily

Focus on the big picture.
Wednesday, Jun 24, 2026

Covid-19: Crucial for pinged people to self-isolate - No 10

Covid-19: Crucial for pinged people to self-isolate - No 10

Downing Street has insisted it is "crucial" to self-isolate when sent an alert by the Covid app - and businesses should help employees to do so.

It comes after business minister Paul Scully said he would encourage people who are "pinged" to self-isolate but they can make an "informed decision".

The app has always been voluntary to download and any alerts are advisory.

Labour accused the government of "making it up as they go along" and creating confusion.

In recent days, there has been widespread criticism that the app has been sending out so many alerts that hundreds of thousands of people are self-isolating and missing work, causing widespread disruption.

Pub chains, supermarkets, transport networks and other businesses have warned of the crippling effect blanket stay-at-home orders for close contacts were having on their operations.

People who are "pinged" by the NHS Covid app and told they have been in close contact with someone with coronavirus are advised - but not legally obliged - to self-isolate for 10 days.

However, anyone contacted directly by NHS Test and Trace - either by phone, text or email - must self-isolate.

On Tuesday, the UK reported a further 46,558 new daily Covid cases alongside another 96 deaths within 28 days of a positive test.

Meanwhile, a "very small" number of critical workers - including NHS and care staff - could carry on working even if told to self-isolate under a new government scheme.

Industry bodies reacted to the plan with dismay, describing it as "simply unworkable", amid confusion over how it would operate.

Downing Street confirmed the first exemptions had been issued under the scheme by government departments.

No 10 was unable to say how many people the government will approve for the loosened rules.

Plans for the fully vaccinated to be made exempt from self-isolation were delayed until 16 August in England, with ministers warning at the time of a huge knock-on for the economy and workplaces, including the NHS.


In a BBC interview, Mr Scully was asked whether people should self-isolate if they are "pinged". "I would absolutely encourage people to do that. But they can make an informed decision," he replied.

"I don't want to have to mandate people and tell people what to do as government any longer than I really have to.

"But they do have a responsibility to themselves, to their families and to their communities. It's by doing the right thing that we can keep Covid at bay."

Earlier, he told Times Radio that self-isolating after being told to by the app was a decision for individuals and employers.

"It's important to understand the rules," he said. "You have to legally isolate if you are... contacted by Test and Trace, or if you're trying to claim isolation payments. The app is there to allow you to make informed decisions."

The Times is also reporting that ministers have written to major manufacturers emphasising that staff are not legally obliged to isolate if "pinged". Investment minister Lord Grimstone told one large employer the app was only an "advisory tool" and that people were not under any "legal duty", the paper said.

Following the ministers' comments, Downing Street attempted to clarify the government's position, insisting isolation remained the "most important action" people can take to stop the spread of the virus.

"Given the risk of having and spreading the virus when people have been in contact with someone with Covid, it is crucial people isolate when they are told to do so, either by NHS Test and Trace or by the NHS Covid app," a No 10 spokeswoman said.

"Businesses should be supporting employees to isolate, they should not be encouraging them to break isolation."


Now that legal restrictions have been lifted in England, cases of coronavirus will undoubtedly rise further.

But a significant number of adults are not yet fully vaccinated.

In the meantime, the test and trace system remains the only way the government can contain the virus to a level it deems acceptable.

So the message on how closely people should follow the advice to isolate if "pinged" by the app is crucial.

Although it's not a legal requirement to do so (only if contacted directly by test and trace) any suggestion that it's up to you, optional, or a judgement call risks undermining the government's entire approach.

That's why we saw a junior minister's choice of words was quickly corrected by Downing Street this morning.

The rules change next month, allowing double jabbed adults to avoid isolation.

Until then the government will have to hope it can keep the public's confidence in the app and its instructions to isolate.

John Edmunds, professor of infectious diseases at the London School of Hygiene and Tropical Medicine and a member of Sage, said contact tracing and self-isolation should be maintained "as stringently as we can".

"We have one of the highest rates of cases in the world right now. The NHS has been under strain for a long time and they are busy trying to catch up on operations and are very, very busy. So to put them under more pressure now is going to be awkward," he told Times Radio.

Justin Madders, Labour's shadow health minister, accused the government of "making it up as they go along".

"Yet again there is more confusion and incompetence from the heart of government at the expense of public health. They need to get a grip," he said.

While the Covid app can only advise people to self-isolate, anyone in England who is called, texted or emailed by NHS Test and Trace must isolate for 10 days.

Failure to self-isolate for the full time period can result in a fine, starting from £1,000.

In other developments:

* In the week ending 9 July, there were 213 deaths involving Covid reported in England, Scotland and Wales - 82 more than were registered the previous week, according to figures from the Office for National Statistics (there were no figures available for Northern Ireland because of a bank holiday)

* More than one million children in England were out of school last week due to Covid-related reasons, government figures show

Newsletter

Related Articles

0:00
0:00
Close
UK Biotechnology Sector Receives Increased Public Funding to Support Regional Growth
Police Chiefs Update National Protest Management Guidelines Amid Rising Demonstration Activity
UK Aviation Regulator Expands Support for Regional Airports to Strengthen Domestic Routes
CMA Launches Investigation Into Retail Pricing Across UK Grocery Sector
UK Energy Operator Warns of Winter Supply Pressures Despite Stable Overall Grid Outlook
UK Research Council Expands Funding for Regional Biotechnology and Life Sciences Clusters
UK Compensation Scheme for Post Office Horizon Scandal Reaches 80 Percent Completion
Police Chiefs Issue Updated National Guidance on Managing Large Public Demonstrations
UK Expands Regional Airport Funding Scheme to Boost Domestic Connectivity
UK Competition Watchdog Launches Inquiry Into Grocery Pricing Practices
National Grid Warns of Tight Energy Management Needs During Upcoming Winter Peak Demand
UK Education Department Introduces National Standards for AI Use in Secondary Schools
UK High Court Clears North Sea Carbon Capture Project After Final Legal Challenge Fails
Northern Ireland Leaders Hold Emergency Talks on Trade Disruption Under Windsor Framework
Welsh Government Moves to Expand Social Housing in Response to Severe Affordability Pressures
UK Economy Sees Unexpected Rise in Business Investment in Second Quarter, ONS Data Shows
Scottish Government Unveils Multi-Billion Pound Investment Plan for Renewable Energy and Grid Expansion
UK and EU Agree Enhanced Defence Cooperation Pact Covering Intelligence and North Sea Security
Prime Minister Orders Independent Review of NHS Performance After Record Waiting Lists
Bank of England Holds Interest Rates at 5 Percent as Services Inflation Remains Persistent
UK Heatwave Disrupts Transport, Healthcare and Public Services as Red Weather Alerts Expand Nationwide
Barclays Warns of Growing Cyber Risk Divide Between Large UK Firms and Micro Businesses
European Defence Plans Including Ukraine Integration Prompt UK Strategic Reassessment
UK Equity Markets React as US–Iran Peace Roadmap Eases Oil Price Pressures
United Kingdom Expands Global Clean Energy Partnerships With Brazil, Morocco and Tanzania
Lord David Frost Urges Incoming UK Leadership to Abandon EU Regulatory Reset Strategy
Housing Groups Support Amendment to Strengthen Fire and Gas Safety Access Powers in Social Housing
South London NHS Estates Staff Ballot on Industrial Action Over Pay Structures in Hospital Maintenance Services
United Kingdom Government Invests £60 Million in AI Research Labs at Oxford and University College London
Barclays Cyber Security Report Highlights Rising Threat Exposure Among UK Small Businesses in AI-Driven Attacks
UK Met Office Heatwave Triggers Transport Warnings as Rail Operators Urge Cancellations Amid Infrastructure Strain
South London NHS Estates Workers Ballot for Strike Action Over Pay Disputes Across Major London Hospitals
Barclays Warns of Severe Cyber Security Gap Between Large Corporations and Small Businesses in the United Kingdom
United Kingdom Government Allocates £60 Million for Artificial Intelligence Research Laboratories at Oxford and UCL
National Health Service Approves Teplizumab Treatment to Delay Onset of Type One Diabetes in First European Rollout
Met Office Issues Rare Red Extreme Heat Warning Across London, South East and West Midlands as Transport and Health Systems Face Disruption
Prime Minister Keir Starmer Resigns After Labour Party Revolt Following Economic Stagnation and Local Election Losses
United Kingdom Economy Contracts for Second Consecutive Month as Private Sector Weakens and Job Loss Fears Rise
Taxpayer Support Grows for Higher Digital Levies on Multinational Tech Companies
Bank of England Signals Caution Over Inflation Despite Easing Energy Prices
Lloyds Banking Group Expands Artificial Intelligence Hiring Amid Sector-Wide Automation Shift
Film Producer Corporate Collapse Leaves Creditors Facing Unrecoverable Losses
UK Ten-Year Brexit Anniversary Highlights Ongoing Political and Economic Uncertainty
Nottingham Maternity Scandal Inquiry Reveals Systemic Failings in NHS Care
Met Office Heatwave Prompts Public Health Warnings Across United Kingdom
Concerns Rise Over Fiscal Stability as Political Uncertainty Weighs on UK Borrowing Costs
UK Taxpayers Back Higher Digital Taxes on Global Technology Firms, Survey Shows
Bank of England Holds Interest Rates Steady Amid Persistent Services Inflation
Reform UK and Opposition Leaders Call for General Election Following Starmer’s Departure
Ten Years After Brexit Referendum, UK Faces Ongoing Political Fragmentation and Economic Debate
×