London Daily

Focus on the big picture.
Friday, Nov 28, 2025

Covid-19: Crucial for pinged people to self-isolate - No 10

Covid-19: Crucial for pinged people to self-isolate - No 10

Downing Street has insisted it is "crucial" to self-isolate when sent an alert by the Covid app - and businesses should help employees to do so.

It comes after business minister Paul Scully said he would encourage people who are "pinged" to self-isolate but they can make an "informed decision".

The app has always been voluntary to download and any alerts are advisory.

Labour accused the government of "making it up as they go along" and creating confusion.

In recent days, there has been widespread criticism that the app has been sending out so many alerts that hundreds of thousands of people are self-isolating and missing work, causing widespread disruption.

Pub chains, supermarkets, transport networks and other businesses have warned of the crippling effect blanket stay-at-home orders for close contacts were having on their operations.

People who are "pinged" by the NHS Covid app and told they have been in close contact with someone with coronavirus are advised - but not legally obliged - to self-isolate for 10 days.

However, anyone contacted directly by NHS Test and Trace - either by phone, text or email - must self-isolate.

On Tuesday, the UK reported a further 46,558 new daily Covid cases alongside another 96 deaths within 28 days of a positive test.

Meanwhile, a "very small" number of critical workers - including NHS and care staff - could carry on working even if told to self-isolate under a new government scheme.

Industry bodies reacted to the plan with dismay, describing it as "simply unworkable", amid confusion over how it would operate.

Downing Street confirmed the first exemptions had been issued under the scheme by government departments.

No 10 was unable to say how many people the government will approve for the loosened rules.

Plans for the fully vaccinated to be made exempt from self-isolation were delayed until 16 August in England, with ministers warning at the time of a huge knock-on for the economy and workplaces, including the NHS.


In a BBC interview, Mr Scully was asked whether people should self-isolate if they are "pinged". "I would absolutely encourage people to do that. But they can make an informed decision," he replied.

"I don't want to have to mandate people and tell people what to do as government any longer than I really have to.

"But they do have a responsibility to themselves, to their families and to their communities. It's by doing the right thing that we can keep Covid at bay."

Earlier, he told Times Radio that self-isolating after being told to by the app was a decision for individuals and employers.

"It's important to understand the rules," he said. "You have to legally isolate if you are... contacted by Test and Trace, or if you're trying to claim isolation payments. The app is there to allow you to make informed decisions."

The Times is also reporting that ministers have written to major manufacturers emphasising that staff are not legally obliged to isolate if "pinged". Investment minister Lord Grimstone told one large employer the app was only an "advisory tool" and that people were not under any "legal duty", the paper said.

Following the ministers' comments, Downing Street attempted to clarify the government's position, insisting isolation remained the "most important action" people can take to stop the spread of the virus.

"Given the risk of having and spreading the virus when people have been in contact with someone with Covid, it is crucial people isolate when they are told to do so, either by NHS Test and Trace or by the NHS Covid app," a No 10 spokeswoman said.

"Businesses should be supporting employees to isolate, they should not be encouraging them to break isolation."


Now that legal restrictions have been lifted in England, cases of coronavirus will undoubtedly rise further.

But a significant number of adults are not yet fully vaccinated.

In the meantime, the test and trace system remains the only way the government can contain the virus to a level it deems acceptable.

So the message on how closely people should follow the advice to isolate if "pinged" by the app is crucial.

Although it's not a legal requirement to do so (only if contacted directly by test and trace) any suggestion that it's up to you, optional, or a judgement call risks undermining the government's entire approach.

That's why we saw a junior minister's choice of words was quickly corrected by Downing Street this morning.

The rules change next month, allowing double jabbed adults to avoid isolation.

Until then the government will have to hope it can keep the public's confidence in the app and its instructions to isolate.

John Edmunds, professor of infectious diseases at the London School of Hygiene and Tropical Medicine and a member of Sage, said contact tracing and self-isolation should be maintained "as stringently as we can".

"We have one of the highest rates of cases in the world right now. The NHS has been under strain for a long time and they are busy trying to catch up on operations and are very, very busy. So to put them under more pressure now is going to be awkward," he told Times Radio.

Justin Madders, Labour's shadow health minister, accused the government of "making it up as they go along".

"Yet again there is more confusion and incompetence from the heart of government at the expense of public health. They need to get a grip," he said.

While the Covid app can only advise people to self-isolate, anyone in England who is called, texted or emailed by NHS Test and Trace must isolate for 10 days.

Failure to self-isolate for the full time period can result in a fine, starting from £1,000.

In other developments:

* In the week ending 9 July, there were 213 deaths involving Covid reported in England, Scotland and Wales - 82 more than were registered the previous week, according to figures from the Office for National Statistics (there were no figures available for Northern Ireland because of a bank holiday)

* More than one million children in England were out of school last week due to Covid-related reasons, government figures show

Newsletter

Related Articles

0:00
0:00
Close
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
Taylor Swift’s “The Fate of Ophelia” Extends U.K. No. 1 Run to Five Weeks
UK VPN Sign-Ups Surge by Over 1,400 % as Age-Verification Law Takes Effect
Former MEP Nathan Gill Jailed for Over Ten Years After Taking Pro-Russia Bribes
Majority of UK Entrepreneurs Regard Government as ‘Anti-Business’, Survey Shows
UK’s Starmer and US President Trump Align as Geneva Talks Probe Ukraine Peace Plan
UK Prime Minister Signals Former Prince Andrew Should Testify to US Epstein Inquiry
Royal Navy Deploys HMS Severn to Shadow Russian Corvette and Tanker Off UK Coast
China’s Wedding Boom: Nightclubs, Mountains and a Demographic Reset
Fugees Founding Member Pras Michel Sentenced to 14 Years in High-Profile US Foreign Influence Case
WhatsApp’s Unexpected Rise Reshapes American Messaging Habits
United States: Judge Dressed Up as Elvis During Hearings – and Was Forced to Resign
Johnson Blasts ‘Incoherent’ Covid Inquiry Findings Amid Report’s Harsh Critique of His Government
Lord Rothermere Secures £500 Million Deal to Acquire Telegraph Titles
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Envoys Deliver Ultimatum to Ukraine: Sign Peace Deal by Thursday or Risk Losing American Support
×