London Daily

Focus on the big picture.
Wednesday, Nov 04, 2026

Courts waved through warrants for prepayment meter fitting

Courts waved through warrants for prepayment meter fitting

Courts waved through applications by energy firms to forcibly install prepayment meters in people's homes, according to internal advice from a top magistrate leaked to the BBC.

Previous guidelines required careful scrutiny of warrant applications, but new advice to courts deems those rules "disproportionate".

Energy firms can apply for warrants when bills go unpaid for a long period.

But suppliers were told to stop force-fitting meters earlier this week.

The energy regulator Ofgem told energy companies not to forcibly install the meters following a report from The Times showing debt agents had broken into vulnerable people's homes.

But in recent days warrants are still being issued. Privately industry voices are concerned that having ruled out disconnecting customers, and pausing prepayment meters, there is now a "charter for non-payers".

The new advice for magistrates was posted within the last month on an internal website for magistrates, by the National Leadership Magistrate Duncan Webster.

In an internal FAQ post for magistrates, Mr Webster told magistrates the "advice given to justices has not kept up with changes in the way utility companies operate". As the remedy sought by energy companies for unpaid bills is no longer disconnection, but installation of a prepayment meter, "checks magistrates have been asked to make are now disproportionate and go far beyond the legal requirements".

In 2022, as the cost of living crisis took hold, magistrates approved more than 1,000 warrants a day. Almost all of these claims are now authorised electronically or over the phone, by specific magistrates courts allocated to each energy company.

Energy company agents apply by telephone and send in large spreadsheets with between 100 and 1000 cases, where customers are told they do have the right to contest the warrant, but many do not respond. The hearings will sign off, issue and send all the electronic warrants in "a maximum of 15 minutes" according to evidence from pilots.

Legal experts suggest that the advice showed that magistrates were no longer safeguarding vulnerable people and were instead accepting the word of big energy companies "in good faith".

Calls are being made for the almost automated system of approval for warrants to be overhauled. Caroline Flint, chair of the government's Committee on Fuel Poverty, said it was making the situation "worse for already fuel-poor households".

The committee said no action by an energy company should make it harder for anyone to heat their home and that the system needed a complete overhaul.

The court system earns a per case fee from the arrangement, an important source of income after a decade when funding for the judicial system has been cut back substantially.

One magistrate, and former Justice of the Peace, stepped down last August after being left unable to check vulnerable people were being protected when a warrant for a prepayment meter was sought.

Robin Cantrill-Fenwick told BBC Newsnight changes to the court system meant magistrates "were doing nothing more than rubber stamping" warrants.

He said the lack of scrutiny is putting vulnerable households at risk.

Government officials have suggested current advice is a matter for the judiciary. A judicial source said "it just explains what the current law and processes that magistrates are bound to apply".

Scotland's court service has said it will review the process for utility warrants following outcry over forced installation of pay-as-you-go meters.

The Magistrates' Leadership Executive has been approached for comment.


Watch: The Times footage shows British Gas debt agents preparing to break into vulnerable family's home

Watch: The whole system of prepayment meters needs review


Newsletter

Related Articles

0:00
0:00
Close
Department for Energy Security and Net Zero Approves Construction of New North Sea Offshore Wind Hub
Northern Ireland Executive Finalizes Public Sector Pay Agreements Following Months of Inter-Agency Negotiations
Welsh First Minister Eluned Morgan Secures Cross-Party Support for Regional Clean Energy Infrastructure Bill
Competition and Markets Authority Launches Formal Investigation Into Dominant Artificial Intelligence Cloud Partnerships
United Kingdom Foreign Secretary David Lammy Concludes High-Level Diplomatic Mission to Washington and Ottawa
Scottish Government Announces Emergency Housing Investment Package to Address Escalating Urban Homelessness
Chancellor Rachel Reeves Finalizes Corporate Tax Adjustments Ahead of Upcoming Business Investment Summit
National Health Service England Unveils Emergency Winter Resilience Plan to Combat Projected A&E Overcrowding
Bank of England Monetary Policy Committee Votes to Hold Base Interest Rate Steady at Four Point Seven5 Per Cent
UK Gross Domestic Product Expands by Zero Point Four Per Cent in Third Quarter Driven by Resilient Services Growth
Northern Ireland Executive Agrees on Multi-Year Public Sector Pay Restructuring Framework at Stormont
Department for Transport Confirms Acceleration of Electric Vehicle Charging Infrastructure Rollout Along Strategic Motorways
Welsh Government Announces Emergency Funding Package to Support Agricultural Sector Facing Severe Weather Impacts
High Court Rules in Favor of Environmental Coalition Over Government Carbon Reduction Plan Deficiencies
Office for National Statistics Reports Stable Retail Sales Growth Supported by Strong Digital Commerce Volumes
Scottish First Minister John Swinney Secures Cross-Party Support for Renewable Energy Export Expansion
National Health Service Digital Reports Major Breakthrough in Reducing Elective Waiting Lists Across England
Chancellor Rachel Reeves Outlines Infrastructure Spending Reforms to Boost Regional Economic Growth Across Northern England
Bank of England Holds Baseline Interest Rate at Five Percent Amid Persistent Core Inflation Pressures
House of Lords Advances Representation of the People Bill to Modernize Electoral Law Ahead of General Election
Financial Markets and Private Equity Assess Tax and Corporate Realignment Following Recent Chancellor Budget Adjustments
Justice Committee Warns Legal Aid Is a Service in Managed Decline Due to Inadequate Government Funding Responses
Royal Navy Intercepts Russian Intelligence Vessel and Warships Across Intensive North Sea Operations
Business and Trade Committee Slams Government Policy on China as Fragmented and Lacking Strategic Direction
Home Secretary Shabana Mahmood Softens Immigration Plans Following Intensive Cabinet Backlash Over Settlement Timelines
Automotive Industry Data Reveals Continued Acceleration in Battery Electric Vehicle Registrations Across British Dealerships
High Court of England and Wales Rules on Landmark Legal Challenge Regarding Local Government Housing Mandates
Department for Energy Security and Net Zero Approves Expanded Offshore Wind Infrastructure Along Scottish Coastline
Competition and Markets Authority Launches Broad Investigation Into Artificial Intelligence Infrastructure and Cloud Partnerships
United Kingdom and European Union Launch High-Level Preparations for Bilateral Defense and Security Summit in Brussels
National Health Service England Unveils Emergency Workforce Reforms to Alleviate Winter Accident and Emergency Pressures
Chancellor Rachel Reeves Finalizes Autumn Budget Adjustments to Meet Fiscal Rules and Fund Public Services
Bank of England Prepares for Interest Rate Decision Amid Rising Bond Yields and Inflationary Pressures
House of Lords Begins Detailed Legislative Scrutiny of Representation of the People Bill and Cyber Security Laws
Metropolitan Police Detain More Than Three Hundred Individuals Following Large-Scale Demonstration Outside London Embassy
Home Office Prepares Stricter Residency Rules Requiring Vulnerable Migrants to Wait Decade for Settlement Rights
Professional Mental Health Bodies Demand Statutory Regulation for Counsellors and Psychotherapists
National Grid Confirms Construction of Britain's Largest Electrical Substation to Power Teesside Data Centre
Prime Minister Keir Starmer Travels to Samoa for Commonwealth Summit Amid Debates on Economic Cooperation and Reparations
Home Office Implements Enhanced Digital Border Controls and Visa Processing Systems at Major Airports
Office for National Statistics Reports Stable Employment Participation Rates Across Regional Labor Markets
Department for Business and Trade Announces Strategic Partnership to Secure Critical Mineral Supply Chains
Scottish Government Unveils Regional Economic Development Strategy to Boost Advanced Manufacturing in Glasgow and Dundee
Treasury Officials Review Taxation Frameworks and Capital Gains Rules Ahead of Autumn Budget Disclosures
National Health Service Leaders Warn of Winter Capacity Pressures Across Acute Care Facilities
Bank of England Prepares for Key Interest Rate Decision Amid Sticky Inflation and Fiscal Policy Pressures
Home Office Expands Border Security Operations and Intelligence Sharing With European Partners
Office for National Statistics Reports Modest Retail Sales Growth Ahead of Crucial Christmas Trading Season
Welsh Government Unveils Strategic Plan to Boost Regional Technology Innovation and Digital Skills Training
Department for Environment Food and Rural Affairs Implements New Agricultural Subsidies Framework for English Farmers
×