London Daily

Focus on the big picture.
Monday, Oct 12, 2026

Cost of living: Food bank shame drives needy away - study

Cost of living: Food bank shame drives needy away - study

Rules around food banks are driving some people away from asking for help because of the "sense of shame", new research suggests.

Cardiff University found that having to prove you are struggling to get a voucher for food creates more stigma.

Dr Andrew Williams said those in close-knit communities were more worried about what people thought, and likely to wait until "absolutely desperate".

It comes as communities say they are turning inwards to support each other.

In the year to March 2022, the Trussell Trust gave out 131,232 emergency food parcels in Wales, part of 2.1 million across the UK.

"I've spoken to people who were afraid to ask for a voucher from social services," said Dr Williams, who argued that community food hubs would have less stigma.

Dr Williams has been studying food banks since 2014, and has interviewed more than 100 volunteers and users.

"I've spoken to people who have walked 12 miles to go to a different town," says Dr Andrew Williams of Cardiff University


He said they were "designed as a short-term gap before the benefits system would kick in" but said the system has "an unwritten, unspoken sense of shame".

"I've spoken to people who have walked 12 miles to go to a different town so they would not get a food parcel from their children's teacher who works at the food bank," he said.

He said that in close communities "everyone knows each others' business and there is a reluctance to out yourself as struggling".

Research published in the Journal of Poverty and Social Justice also found some people who had used food banks used words like "awkward", "embarrassed", "worthless", and "uncomfortable".


'It felt cap in hand'
Tracy Murphy says her husband felt "embarrassed" using a food bank and now grows her own produce


Tracy Murphy has lived in Aberfan for most of her life and when her husband could no longer work because of his ill health, her family had to turn to a food bank for help.

"My husband went to the church [to get a voucher] and he did feel embarrassed," she said.

"It's the stigma attached to it that we got that low that we had to rely on free food.

"It's just proudness, I suppose, wanting to stand on your own two feet.

"We'd never had to rely on anything like that in the past, it was a new experience and just felt a bit cap in hand, I suppose".

She is now a full-time carer for her husband, and has become involved with a local group, H Factor, which is setting up a food pantry where anyone living locally can buy food at low prices.

It will take over the delivery of half-price fresh fruit and vegetables from Merthyr Tydfil Housing Association and start growing food in the community garden, Afon Gwreiddau.

Lynne Colston works with a team of 20 to offer discrete support to people in Aberfan


H Factory organiser Lynne Colston, who works alongside a staff of 20, has already taken over the running of the local hotel for the community and the new food pantry will be based in its former garage, for discreet visits.

"We are trying to get rid of the stigma of going to a food bank and to make everything that we grow available to people on a reduced cost," she said.


'The poor are now working'


She added that people needing support were not necessarily who you would think.

"I don't think we know who the poorest are anymore. We have assumed the poor are people on benefits and we know that the poor are now people who are working," she said.

At home, Ms Murphy has tried her best to support herself and others where she can.

She had a small garden to grow vegetables and has 40 hens providing free eggs for the community.

She said: "I love it, I love it, we should all do a bit really, it's good for the environment and good for the bees."

She is now setting up egg production for the community with 40 hens.

Lowri Farnham, of H Factor's Afon Gwreiddiau garden, says people should not feel shame at using food banks


At the community garden in Aberfan, Afon Gwreiddau, they have already started selling the fresh produce they grow to local people, with the plan to expand into two more polytunnels.

Team leader Lynne Farnham said it "will be a mass abundance of food for the community in the form of food boxes".

"They shouldn't feel shame, but there is that stigma going into a food bank.

"So coming here, where everyone is free to come whatever background you come from, whatever your income, is based on is a really calm way of collecting your food," she said.

Newsletter

Related Articles

0:00
0:00
Close
Nearly 100,000 NHS Patients Treated in Hospital Corridors as England Braces for Winter Pressures
UK Government Rejects US-Russia Diesel Agreement and Reaffirms Sanctions Against Moscow
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
Two Iranian Nationals Charged Over Alleged Plot Targeting Manchester Jewish Community
UK Fiscal Headroom Halves to £11 Billion Ahead of Budget, EY Warns
US Bomber Withdrawal From RAF Fairford Prompts UK Security Review
×