London Daily

Focus on the big picture.
Monday, Sep 07, 2026

Cost of living: Food bank shame drives needy away - study

Cost of living: Food bank shame drives needy away - study

Rules around food banks are driving some people away from asking for help because of the "sense of shame", new research suggests.

Cardiff University found that having to prove you are struggling to get a voucher for food creates more stigma.

Dr Andrew Williams said those in close-knit communities were more worried about what people thought, and likely to wait until "absolutely desperate".

It comes as communities say they are turning inwards to support each other.

In the year to March 2022, the Trussell Trust gave out 131,232 emergency food parcels in Wales, part of 2.1 million across the UK.

"I've spoken to people who were afraid to ask for a voucher from social services," said Dr Williams, who argued that community food hubs would have less stigma.

Dr Williams has been studying food banks since 2014, and has interviewed more than 100 volunteers and users.

"I've spoken to people who have walked 12 miles to go to a different town," says Dr Andrew Williams of Cardiff University


He said they were "designed as a short-term gap before the benefits system would kick in" but said the system has "an unwritten, unspoken sense of shame".

"I've spoken to people who have walked 12 miles to go to a different town so they would not get a food parcel from their children's teacher who works at the food bank," he said.

He said that in close communities "everyone knows each others' business and there is a reluctance to out yourself as struggling".

Research published in the Journal of Poverty and Social Justice also found some people who had used food banks used words like "awkward", "embarrassed", "worthless", and "uncomfortable".


'It felt cap in hand'
Tracy Murphy says her husband felt "embarrassed" using a food bank and now grows her own produce


Tracy Murphy has lived in Aberfan for most of her life and when her husband could no longer work because of his ill health, her family had to turn to a food bank for help.

"My husband went to the church [to get a voucher] and he did feel embarrassed," she said.

"It's the stigma attached to it that we got that low that we had to rely on free food.

"It's just proudness, I suppose, wanting to stand on your own two feet.

"We'd never had to rely on anything like that in the past, it was a new experience and just felt a bit cap in hand, I suppose".

She is now a full-time carer for her husband, and has become involved with a local group, H Factor, which is setting up a food pantry where anyone living locally can buy food at low prices.

It will take over the delivery of half-price fresh fruit and vegetables from Merthyr Tydfil Housing Association and start growing food in the community garden, Afon Gwreiddau.

Lynne Colston works with a team of 20 to offer discrete support to people in Aberfan


H Factory organiser Lynne Colston, who works alongside a staff of 20, has already taken over the running of the local hotel for the community and the new food pantry will be based in its former garage, for discreet visits.

"We are trying to get rid of the stigma of going to a food bank and to make everything that we grow available to people on a reduced cost," she said.


'The poor are now working'


She added that people needing support were not necessarily who you would think.

"I don't think we know who the poorest are anymore. We have assumed the poor are people on benefits and we know that the poor are now people who are working," she said.

At home, Ms Murphy has tried her best to support herself and others where she can.

She had a small garden to grow vegetables and has 40 hens providing free eggs for the community.

She said: "I love it, I love it, we should all do a bit really, it's good for the environment and good for the bees."

She is now setting up egg production for the community with 40 hens.

Lowri Farnham, of H Factor's Afon Gwreiddiau garden, says people should not feel shame at using food banks


At the community garden in Aberfan, Afon Gwreiddau, they have already started selling the fresh produce they grow to local people, with the plan to expand into two more polytunnels.

Team leader Lynne Farnham said it "will be a mass abundance of food for the community in the form of food boxes".

"They shouldn't feel shame, but there is that stigma going into a food bank.

"So coming here, where everyone is free to come whatever background you come from, whatever your income, is based on is a really calm way of collecting your food," she said.

Newsletter

Related Articles

0:00
0:00
Close
University of Bristol Opens £500 Million Innovation Campus
Families Give Evidence to Independent Review of Sussex Maternity Failures
Sweden Confirms Deportation of 458 British Citizens Over Post-Brexit Residency Rules
UK Launches £3 Million Challenge for Long-Duration Energy Storage
Reform UK Proposes £100 Billion in Spending Cuts and Brownfield Deregulation
Andy Burnham Warns Macron That EU Procurement Rules Could Hurt British Steel
Andy Burnham Faces Major Decision on Future North Sea Oil and Gas Drilling
SEND Support in England Projected to Reach One in 10 Pupils
England’s Housing Courts Struggle With Surge in No-Fault Eviction Cases
Violent Clashes Erupt in Portsmouth During Protest Against Asylum Processing
Three-Quarters of NHS Emergency Staff Report Regular Violence or Aggression
UK Considers Converting Female Prison Space for Male Inmates as Overcrowding Worsens
UK House Prices Record First Annual Decline in Nearly Three Years
UK Government Reassesses Policy Toward Israel Amid Calls for Diplomatic Shift
Reform UK Faces Police Scrutiny Over Alleged Foreign Donations Scheme
University of Bristol Opens £500 Million Temple Quarter Enterprise Campus
Online Bookmakers Accused of Privacy Breaches Through Cookie Consent Practices
Health Campaigners Urge UK Government to Abandon U.S. Pharmaceutical Agreement
Three-Quarters of UK A&E Staff Report Regular Violence or Aggression
Far-Right Demonstrations Target Portsmouth as Small-Boat Crossings Fuel Tensions
UK Records Hottest Summer on Record After Severe Heatwaves
UK Travellers Face Renewed EU Border Delays as Temporary Flexibility Ends
UK Rejects Calls to Pause AI Data Centre Expansion Despite Energy Concerns
UK Defence Figures Push for 3% Spending Target Amid Falklands Concerns
England Faces Rising Financial Pressure as Special Educational Needs Plans Surge
Metropolitan Police Consider Reform UK Probe Over Overseas Donations
Keir Starmer to Leave Parliament, Triggering By-Election
UK Treasury Weighs Windfall Taxes on Banks and Oil Companies Amid Bond Market Turmoil
Jaguar Land Rover to Cut Thousands of Jobs as UK Government Rules Out Bailout
OpenAI Unveils GPT-6 and Says: "We May Already Have Reached AGI"
Congressman Accused Andrew of Sex Crimes in the United States
Donald Trump: "I'm Glad Harry and Meghan Left the United States"
Spicy Food Is Linked to Lower Death Risk — but It Is Not a Miracle Cure
AfD Enters Saxony-Anhalt Election at 41% in Historic Test for German Politics
Gen Z Turns to Investing as America's First-Home Dream Moves Further Out of Reach
Thousands Join London March Calling for Tighter Abortion Restrictions
Institute of Directors Says Tax and Regulatory Uncertainty Still Weighs on UK Investment
Bank of England Faces Rate Dilemma as Weak Growth and Persistent Inflation Raise Stagflation Risks
Masked Anti-Immigration Protesters Block Roads to Port of Dover
Prime Minister Andy Burnham Sets Out Devolution and Re-Industrialisation Agenda
British Chambers of Commerce Forecasts UK Growth of Just 1% Through 2027
UK Government Advances Bill to Tighten Rules on Overseas Political Donations
Nigel Farage Faces Scrutiny Over Alleged Reform UK Donation-Law Evasion
Thousands Join Anti-Abortion March Through Central London
UK Beekeepers Call for Nationwide Tracking as Asian Hornet Sightings Increase
England Sees Sharp Rise in Property Subsidence Claims After Record Summer Heat
House of Lords Advances Financial Services Reform Bill
House of Lords Begins Detailed Scrutiny of Railways Bill and Great British Railways Plan
UK Treasury Cuts Green Book Discount Rate to Support More Regional Infrastructure Projects
Reform UK Suspends Two Senior Aides After Undercover Report on Foreign Donation Rules
×