London Daily

Focus on the big picture.
Saturday, Dec 06, 2025

Cost of living: Food bank shame drives needy away - study

Cost of living: Food bank shame drives needy away - study

Rules around food banks are driving some people away from asking for help because of the "sense of shame", new research suggests.

Cardiff University found that having to prove you are struggling to get a voucher for food creates more stigma.

Dr Andrew Williams said those in close-knit communities were more worried about what people thought, and likely to wait until "absolutely desperate".

It comes as communities say they are turning inwards to support each other.

In the year to March 2022, the Trussell Trust gave out 131,232 emergency food parcels in Wales, part of 2.1 million across the UK.

"I've spoken to people who were afraid to ask for a voucher from social services," said Dr Williams, who argued that community food hubs would have less stigma.

Dr Williams has been studying food banks since 2014, and has interviewed more than 100 volunteers and users.

"I've spoken to people who have walked 12 miles to go to a different town," says Dr Andrew Williams of Cardiff University


He said they were "designed as a short-term gap before the benefits system would kick in" but said the system has "an unwritten, unspoken sense of shame".

"I've spoken to people who have walked 12 miles to go to a different town so they would not get a food parcel from their children's teacher who works at the food bank," he said.

He said that in close communities "everyone knows each others' business and there is a reluctance to out yourself as struggling".

Research published in the Journal of Poverty and Social Justice also found some people who had used food banks used words like "awkward", "embarrassed", "worthless", and "uncomfortable".


'It felt cap in hand'
Tracy Murphy says her husband felt "embarrassed" using a food bank and now grows her own produce


Tracy Murphy has lived in Aberfan for most of her life and when her husband could no longer work because of his ill health, her family had to turn to a food bank for help.

"My husband went to the church [to get a voucher] and he did feel embarrassed," she said.

"It's the stigma attached to it that we got that low that we had to rely on free food.

"It's just proudness, I suppose, wanting to stand on your own two feet.

"We'd never had to rely on anything like that in the past, it was a new experience and just felt a bit cap in hand, I suppose".

She is now a full-time carer for her husband, and has become involved with a local group, H Factor, which is setting up a food pantry where anyone living locally can buy food at low prices.

It will take over the delivery of half-price fresh fruit and vegetables from Merthyr Tydfil Housing Association and start growing food in the community garden, Afon Gwreiddau.

Lynne Colston works with a team of 20 to offer discrete support to people in Aberfan


H Factory organiser Lynne Colston, who works alongside a staff of 20, has already taken over the running of the local hotel for the community and the new food pantry will be based in its former garage, for discreet visits.

"We are trying to get rid of the stigma of going to a food bank and to make everything that we grow available to people on a reduced cost," she said.


'The poor are now working'


She added that people needing support were not necessarily who you would think.

"I don't think we know who the poorest are anymore. We have assumed the poor are people on benefits and we know that the poor are now people who are working," she said.

At home, Ms Murphy has tried her best to support herself and others where she can.

She had a small garden to grow vegetables and has 40 hens providing free eggs for the community.

She said: "I love it, I love it, we should all do a bit really, it's good for the environment and good for the bees."

She is now setting up egg production for the community with 40 hens.

Lowri Farnham, of H Factor's Afon Gwreiddiau garden, says people should not feel shame at using food banks


At the community garden in Aberfan, Afon Gwreiddau, they have already started selling the fresh produce they grow to local people, with the plan to expand into two more polytunnels.

Team leader Lynne Farnham said it "will be a mass abundance of food for the community in the form of food boxes".

"They shouldn't feel shame, but there is that stigma going into a food bank.

"So coming here, where everyone is free to come whatever background you come from, whatever your income, is based on is a really calm way of collecting your food," she said.

Newsletter

Related Articles

0:00
0:00
Close
UK data-regulator demands urgent clarity on racial bias in police facial-recognition systems
Labour Uses Biscuits to Explain UK Debt — MPs Lean Into Social Media to Reach New Audiences
German President Lays Wreath at Coventry as UK-Germany Reaffirm Unity Against Russia’s Threat
UK Inquiry Finds Putin ‘Morally Responsible’ for 2018 Novichok Death — London Imposes Broad Sanctions on GRU
India backs down on plan to mandate government “Sanchar Saathi” app on all smartphones
King Charles Welcomes German President Steinmeier to UK in First State Visit by Berlin in 27 Years
UK Plans Major Cutback to Jury Trials as Crown Court Backlog Nears 80,000
UK Government to Significantly Limit Jury Trials in England and Wales
U.S. and U.K. Seal Drug-Pricing Deal: Britain Agrees to Pay More, U.S. Lifts Tariffs
UK Postpones Decision Yet Again on China’s Proposed Mega-Embassy in London
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
×