London Daily

Focus on the big picture.
Monday, Mar 16, 2026

Bars and restaurants struggle with staff isolating

Bars and restaurants struggle with staff isolating

Becky Salisbury and her husband David were in the car on Sunday when they got the news: one of the staff at their pub, the Alford Arms in Berkhamsted, had tested positive for Covid.

Becky and David Salisbury worry that they could face repeated closures under the current rules

So, after a rollercoaster year, overhauling how they work and installing every hygiene measure they could think of, the pub is now closed again, for 10 days.

"It's frustrating," says Becky. "Having made some profit recently with nice weather and a good garden, unfortunately it's all going to go down the pan."

Becky and David are far from the only ones in this situation. Pubs and restaurants across the country are finding operating day-to-day a minefield.

It only takes one case on site, and the NHS Test and Trace alerts come thick and fast, instructing staff to isolate. Without them, venues can't open.

It isn't sustainable, the industry says, especially as cases continue to rise so rapidly.

The government says self-isolation remains an essential part of the effort to control the spread of the virus.

Ian Payne, chairman of the nationwide Stonegate group of pubs, wrote on social media that the chain has around 1,000 people off, because they had been alerted by NHS Test and Trace, and 15 sites closed, because the management team were self-isolating.

The Wetherspoon pub chain said six members of its staff had tested positive, leading to 69 further employees being required to self-isolate.

Nick Collins, chief executive of the chain Loungers, which operates 173 cafe-bars, has also had to close some sites, even after reallocating staff between venues.

"It's really challenging," he said, but he now fears that it "could get worse" as rates of the virus continue to rise.

Nick Collins says test and trace disruptions are incredibly frustrating

As a result, the body representing pubs and restaurants, UKHospitality, is calling on the government to reconsider the rules on isolation.

"For some weeks, we have been telling government about the severe staff shortages at venues," said UKHospitality chief executive Kate Nicholls.

She said some team members were being told to isolate even if they hadn't shared shifts with colleagues who tested positive.

UKHospitality would like to see a testing system that monitors whether staff are still negative for the virus, but allows them to continue working.

"If the system remains as it is, there's a threat of mass isolations, which would hugely damage trade, putting many companies at risk of failure," said Ms Nicholls.

"A strong focus on testing when cases are identified, rather than isolating fit and healthy people, would help to avoid mass isolations," she said.

The government is running a pilot scheme to see whether allowing people who have been exposed to the virus to take daily tests instead of isolating is effective at controlling its spread.

The government would continue to support the hospitality industry, but self-isolation was currently an essential part of the strategy for protecting the public, a government spokesperson said.

"By self-isolating, people are helping to break the chains of transmission while protecting friends and family from the virus and minimising the risk of further disruption in schools," the spokesperson said.

'Utterly vulnerable'


Without a change to the rules, pubs such as Becky and David's, which cannot switch staff between multiple sites, fear they could end up yo-yoing between being open and closed all summer.

"I think the risk to all hospitality of having more than one closure this summer is really high," says Becky.

"We've done everything we can and we are still utterly vulnerable."

"We have a machine that cleans the air. The staff wear hand cream that gives them four hours of protection. We clean religiously. But there's no way I can protect the staff from being pinged," she says.

She has gently asked her team to be as careful as they can outside work, but they are mostly young and she says she can't ask them not to see their friends. Yet she knows that is the age group where levels of the virus are highest.

"We're reopening on Tuesday and we're really excited. But there's every chance someone could be in contact on Wednesday and we'd have to close again. It could happen," she says.

Newsletter

Related Articles

0:00
0:00
Close
King Charles and Queen Camilla Share Personal Tributes to Their Mothers on UK Mother’s Day
Prince William Honors Princess Diana with Mother’s Day Tribute
UK Economy Stalls in January as Households Cut Back on Eating Out
AI-Generated Singer Becomes Viral Voice for Iranians With New Anthem
London Private Club Founder Plans Exclusive Palm Beach Venue Near Trump’s Mar-a-Lago
Ed Davey Urges Britain to Build Fully Independent Nuclear Missile Capability
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
What the UK Covid Inquiry Is and How It Investigates Britain’s Pandemic Response
US Treasury Links British Polo Patrons to Alleged Venezuelan Oil Proceeds Laundering Scheme
Hundreds Gather in London Despite Ban on Annual Pro-Palestinian March
Two Dead and Multiple Students Seriously Ill After Invasive Meningitis Outbreak at UK University
UK Considers Deploying Ships and Mine-Hunting Drones to Reopen Strait of Hormuz
Starmer and Trump Discuss Urgent Need to Reopen Strait of Hormuz Amid Escalating Iran Conflict
Prince Harry and Meghan Markle’s Planned Australia Visit Draws Mixed Reaction From Local Communities
Trump Calls on France and UK to Help Safeguard Strait of Hormuz Shipping Route
Boris Johnson Labels Bitcoin a ‘Ponzi Scheme’, Sparking Debate in Crypto World
UK Considers Targeted Aid for Vulnerable Households as Energy Costs Rise
Stellantis Urges Immediate Review of UK Electric Vehicle Sales Targets
Home Office Reverses Course to Allow Some Dual Nationals to Enter UK Using EU Passports
Reform UK Proposes Replacing Top Civil Servants With Officials Aligned to Government Agenda
Netflix Adds Critically Acclaimed ‘Best Film of 2025’ With Perfect Rotten Tomatoes Score
‘The Sums Don’t Add Up’: UK Farmers Hit by Soaring Costs as Iran War Disrupts Global Supplies
Confidential UK Biobank Health Records Found Online After Researchers Accidentally Expose Data
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Trump Urges Britain and Allies to Deploy Warships to Safeguard Strait of Hormuz
Middle East War Highlights Strategic Importance of Strong UK–Ireland Cooperation
Weak Growth Signals UK Economy Was Faltering Even Before Middle East Energy Shock
Marks & Spencer Tops UK Fashion Retail Rankings as Most Considered Brand
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
United States Launches Trade Investigation Into Allies Over Forced Labour Practices
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Russia Accuses Britain Over Storm Shadow Strike as London Reaffirms Ukraine’s Right to Self-Defence
Royal Navy to Acquire Twenty Uncrewed Surface Vessels for Autonomous Warfare Testing
Russia Summons British and French Envoys After Ukrainian Storm Shadow Strike on Strategic Facility
Starmer Confirms Britain Will Maintain Sanctions on Russia Despite U.S. Policy Shift
UK Moves to Refine AI Definition in Investment Security Reform
UK Economy Stalls in January as Growth Unexpectedly Falls to Zero
Asian Energy Security Tested as Strait of Hormuz Disruption Threatens Oil Supplies
Iran Sets Three Conditions for Ending Regional War as Diplomatic Efforts Intensify
Tesla Secures Approval to Supply Electricity Directly to Homes Across Britain
Prince William Delivers Tribute to Australia’s Naval Alliance Amid Renewed Royal Spotlight on the Country
UK Foreign Secretary Travels to Saudi Arabia to Reinforce Support for Regional Allies
Putin’s ‘Hidden Hand’ May Be Assisting Iran in Conflict With Trump, UK Defence Secretary Warns
UK Sets April Deadline for Tech Platforms to Strengthen Online Protections for Children
Elon Musk Moves Into Britain’s Energy Market as Tesla Wins Licence to Supply Power
UK Watchdog Warns Fuel Retailers Against Profiteering Amid Iran War Price Surge
Report Claims Iran Used UK Charity Network to Expand Influence
United States and United Kingdom Establish Joint Standards for Counter-Drone Technology
Iran May Be Laying Naval Mines in Strait of Hormuz, UK Warns Amid Escalating Gulf Tensions
US Deploys Bunker-Buster Bombs to UK Airbase as Iran Conflict Intensifies
×