London Daily

Focus on the big picture.
Friday, Nov 28, 2025

Bars and restaurants struggle with staff isolating

Bars and restaurants struggle with staff isolating

Becky Salisbury and her husband David were in the car on Sunday when they got the news: one of the staff at their pub, the Alford Arms in Berkhamsted, had tested positive for Covid.

Becky and David Salisbury worry that they could face repeated closures under the current rules

So, after a rollercoaster year, overhauling how they work and installing every hygiene measure they could think of, the pub is now closed again, for 10 days.

"It's frustrating," says Becky. "Having made some profit recently with nice weather and a good garden, unfortunately it's all going to go down the pan."

Becky and David are far from the only ones in this situation. Pubs and restaurants across the country are finding operating day-to-day a minefield.

It only takes one case on site, and the NHS Test and Trace alerts come thick and fast, instructing staff to isolate. Without them, venues can't open.

It isn't sustainable, the industry says, especially as cases continue to rise so rapidly.

The government says self-isolation remains an essential part of the effort to control the spread of the virus.

Ian Payne, chairman of the nationwide Stonegate group of pubs, wrote on social media that the chain has around 1,000 people off, because they had been alerted by NHS Test and Trace, and 15 sites closed, because the management team were self-isolating.

The Wetherspoon pub chain said six members of its staff had tested positive, leading to 69 further employees being required to self-isolate.

Nick Collins, chief executive of the chain Loungers, which operates 173 cafe-bars, has also had to close some sites, even after reallocating staff between venues.

"It's really challenging," he said, but he now fears that it "could get worse" as rates of the virus continue to rise.

Nick Collins says test and trace disruptions are incredibly frustrating

As a result, the body representing pubs and restaurants, UKHospitality, is calling on the government to reconsider the rules on isolation.

"For some weeks, we have been telling government about the severe staff shortages at venues," said UKHospitality chief executive Kate Nicholls.

She said some team members were being told to isolate even if they hadn't shared shifts with colleagues who tested positive.

UKHospitality would like to see a testing system that monitors whether staff are still negative for the virus, but allows them to continue working.

"If the system remains as it is, there's a threat of mass isolations, which would hugely damage trade, putting many companies at risk of failure," said Ms Nicholls.

"A strong focus on testing when cases are identified, rather than isolating fit and healthy people, would help to avoid mass isolations," she said.

The government is running a pilot scheme to see whether allowing people who have been exposed to the virus to take daily tests instead of isolating is effective at controlling its spread.

The government would continue to support the hospitality industry, but self-isolation was currently an essential part of the strategy for protecting the public, a government spokesperson said.

"By self-isolating, people are helping to break the chains of transmission while protecting friends and family from the virus and minimising the risk of further disruption in schools," the spokesperson said.

'Utterly vulnerable'


Without a change to the rules, pubs such as Becky and David's, which cannot switch staff between multiple sites, fear they could end up yo-yoing between being open and closed all summer.

"I think the risk to all hospitality of having more than one closure this summer is really high," says Becky.

"We've done everything we can and we are still utterly vulnerable."

"We have a machine that cleans the air. The staff wear hand cream that gives them four hours of protection. We clean religiously. But there's no way I can protect the staff from being pinged," she says.

She has gently asked her team to be as careful as they can outside work, but they are mostly young and she says she can't ask them not to see their friends. Yet she knows that is the age group where levels of the virus are highest.

"We're reopening on Tuesday and we're really excited. But there's every chance someone could be in contact on Wednesday and we'd have to close again. It could happen," she says.

Newsletter

Related Articles

0:00
0:00
Close
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
Taylor Swift’s “The Fate of Ophelia” Extends U.K. No. 1 Run to Five Weeks
UK VPN Sign-Ups Surge by Over 1,400 % as Age-Verification Law Takes Effect
Former MEP Nathan Gill Jailed for Over Ten Years After Taking Pro-Russia Bribes
Majority of UK Entrepreneurs Regard Government as ‘Anti-Business’, Survey Shows
UK’s Starmer and US President Trump Align as Geneva Talks Probe Ukraine Peace Plan
UK Prime Minister Signals Former Prince Andrew Should Testify to US Epstein Inquiry
Royal Navy Deploys HMS Severn to Shadow Russian Corvette and Tanker Off UK Coast
China’s Wedding Boom: Nightclubs, Mountains and a Demographic Reset
Fugees Founding Member Pras Michel Sentenced to 14 Years in High-Profile US Foreign Influence Case
WhatsApp’s Unexpected Rise Reshapes American Messaging Habits
United States: Judge Dressed Up as Elvis During Hearings – and Was Forced to Resign
Johnson Blasts ‘Incoherent’ Covid Inquiry Findings Amid Report’s Harsh Critique of His Government
Lord Rothermere Secures £500 Million Deal to Acquire Telegraph Titles
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Envoys Deliver Ultimatum to Ukraine: Sign Peace Deal by Thursday or Risk Losing American Support
×