London Daily

Focus on the big picture.
Sunday, Oct 18, 2026

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

UK lawmakers have called on Amazon (AMZN.O) to clarify comments made by a senior executive at a recent parliamentary hearing, after an advocacy group accused him of providing "misleading" evidence concerning the company's treatment of warehouse workers.
An Amazon spokesperson told Reuters the company strongly denied the executive - European policy chief Brian Palmer - had misled parliament when he testified to the Business, Energy, and Industrial Strategy (BEIS) Select Committee on Nov. 15 as part of a wide-reaching panel on technology in the workplace.

At issue is whether Amazon uses tracking technology in its warehouses in Britain primarily to surveil worker productivity – a claim Amazon has repeatedly denied – or to promote worker safety, as the company says.

In response to a question about workplace surveillance from the chairman of the committee, Labour MP Darren Jones, Palmer said it was used mostly to monitor goods rather than people: "They are not primarily or even secondarily to identify under-performers. Performance-related feedback is really focused on safety."

Palmer also told MPs that Amazon continues to "perform better than industry" on employee safety, and he said warehouse workers could easily access their performance targets through "online tools that are made available to every single employee".

In a Dec. 2 letter seen by Reuters, Foxglove, a London-based worker advocacy group, wrote to the committee disputing Palmer's statements.

"Brian Palmer's evidence was materially misleading in several respects," the letter said, refuting his statements on the use of tracking tools, Amazon's track record on safety and the transparency of workers' performance targets. It cited legal filings related to U.S. court cases where regulators say safety risks arose because of productivity pressure, and testimony from workers at five warehouses in the UK.

"The Committee may wish to clarify with Mr Palmer and Amazon whether the company can prove that the position is different in UK warehouses - a matter that Amazon should be asked to demonstrate with evidence, rather than merely assert," the group said.

Committee member Andy McDonald, MP for Middlesbrough for the opposition Labour party, said he had raised concerns about Palmer's testimony in writing with the group, after viewing Foxglove's letter.

"We were extremely unhappy with his testimony," McDonald told Reuters. "If somebody comes before the Committee and misleads us, they are duty-bound to correct the record."

Rather than recall Palmer, however, Committee chair Jones has written to Amazon, outlining eight points he said required further explanation, related to allegations of employee surveillance and health and safety data.

"If the Committee isn't satisfied with the quality of the answers we will call Amazon to give further public evidence," he wrote.

Palmer declined a Reuters request for comment.

An Amazon spokesperson said that Amazon used CCTV cameras "to ensure the safety of employees and security of products".

Amazon has a system to recognize strong performance by employees and to encourage coaching for those who are not meeting their goals, the spokesperson said.

"To suggest that the use of these standard business practices amount to surveillance of employees is wrong," the Amazon spokesperson added.

Labour's Shadow Minister for Employment Rights and Protections, Justin Madders MP, told Reuters his party would introduce legislation "to protect workers from surveillance" should it win the next general election in Britain.

The incident comes at a time when Amazon is facing accusations by the U.S. Department of Labor that it failed to properly record work-related injuries and illnesses at six warehouses in five states.

Amazon has until Jan. 24 to respond to Jones' letter.
Newsletter

Related Articles

0:00
0:00
Close
Competition and Markets Authority Launches Formal Inquiry Into Corporate Artificial Intelligence Partnerships
Automotive Industry Leaders Urge Westminster to Accelerate Electric Vehicle Charging Infrastructure Rollout
Home Office Expands Digital Border Security Framework With Mandatory Electronic Travel Authorizations Across United Kingdom
Northern Ireland Executive Reaches Final Consensus on Public Sector Pay Reform and Budget Allocations
Welsh First Minister Secures Additional Funding for Rural Agricultural Transition and Sustainable Farming Schemes
Scottish Government Unveils Accelerated Regional Infrastructure Strategy to Boost Clean Energy Manufacturing
National Health Service England Launches Emergency Recruitment Drive to Alleviate Severe Acute Care Winter Backlogs
Bank of England Monetary Policy Committee Signals Cautious Approach to Interest Rate Reductions Amid Persistent Wage Growth
British Government Finalizes Emergency Energy Support Package to Protect Households From Winter Price Surges
Russell Brand Trial Begins at Southwark Crown Court
UK Parliament to Debate Climate Risks and Council Tax Following Public Petitions
Department for Transport Demands Safety Audits Following Regional Rail Disruptions
House of Lords Scrutinizes Amendments to Armed Forces Bill
Devolved Administrations in Scotland and Wales Criticize Post-Brexit Funding Framework
Prime Minister Andy Burnham Defends Middle East Military Support Under Parliamentary Scrutiny
NHS Leaders Warn of Severe Pressure on Hospitals from Winter Virus Outbreaks
Retailers and Business Groups Lobby Chancellor for Relief from Rising Employment Taxes
City of London Taskforce Urges Radical Reform to Prevent UK From Becoming "Incubator Nation"
Bank of England Officials Signal Potential November Interest Rate Hike
Institute for Fiscal Studies Warns of £35 Billion Funding Gap in Upcoming Autumn Budget
IMF Upgrades UK Growth Forecast to 1.3% for 2026
Former UUP leader Jeffrey Donaldson sentenced to 15 years in prison for historical child sex offences
UK ministers adopt independent commission blueprint to fast-track AI in the NHS
Labour leadership orders local councillors to end power-sharing deals with Green Party
UK government considers regulatory intervention in proposed Sky and ITV merger
Environment Agency declares severe drought across six English regions as reservoirs hit critical lows
NHS England issues new guidance prohibiting transgender women from female-only wards
Norwegian teenager sentenced to 20 years for part of Iran-backed assassination plot in Britain
UK government threatens complete visa ban on Eritrea over refusal to accept deportees
UK Treasury lobbies UBS to move global headquarters to London amid banking sector tax threats
MI5 Warns of Growing Russian Sabotage and Espionage Threats Across Britain
UK Prime Minister Andy Burnham Plans Brussels Talks to Renegotiate Post-Brexit Trade Deal
MI5 Warns of Rising Russian and Iranian Sabotage Threats to British Military Facilities
UK Prime Minister Andy Burnham Pledges Closer EU Ties as MI5 Reveals Russian Brexit Interference
UK Orders Security Review Following Reported Killing of Former Politician Ann Widdecombe
UK Prime Minister Andy Burnham Meets German Chancellor Merz to Strengthen European Security Ties
Nearly 100,000 NHS Patients Treated in Hospital Corridors as England Braces for Winter Pressures
UK Government Rejects US-Russia Diesel Agreement and Reaffirms Sanctions Against Moscow
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
×