London Daily

Focus on the big picture.
Monday, Jul 27, 2026

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

UK lawmakers have called on Amazon (AMZN.O) to clarify comments made by a senior executive at a recent parliamentary hearing, after an advocacy group accused him of providing "misleading" evidence concerning the company's treatment of warehouse workers.
An Amazon spokesperson told Reuters the company strongly denied the executive - European policy chief Brian Palmer - had misled parliament when he testified to the Business, Energy, and Industrial Strategy (BEIS) Select Committee on Nov. 15 as part of a wide-reaching panel on technology in the workplace.

At issue is whether Amazon uses tracking technology in its warehouses in Britain primarily to surveil worker productivity – a claim Amazon has repeatedly denied – or to promote worker safety, as the company says.

In response to a question about workplace surveillance from the chairman of the committee, Labour MP Darren Jones, Palmer said it was used mostly to monitor goods rather than people: "They are not primarily or even secondarily to identify under-performers. Performance-related feedback is really focused on safety."

Palmer also told MPs that Amazon continues to "perform better than industry" on employee safety, and he said warehouse workers could easily access their performance targets through "online tools that are made available to every single employee".

In a Dec. 2 letter seen by Reuters, Foxglove, a London-based worker advocacy group, wrote to the committee disputing Palmer's statements.

"Brian Palmer's evidence was materially misleading in several respects," the letter said, refuting his statements on the use of tracking tools, Amazon's track record on safety and the transparency of workers' performance targets. It cited legal filings related to U.S. court cases where regulators say safety risks arose because of productivity pressure, and testimony from workers at five warehouses in the UK.

"The Committee may wish to clarify with Mr Palmer and Amazon whether the company can prove that the position is different in UK warehouses - a matter that Amazon should be asked to demonstrate with evidence, rather than merely assert," the group said.

Committee member Andy McDonald, MP for Middlesbrough for the opposition Labour party, said he had raised concerns about Palmer's testimony in writing with the group, after viewing Foxglove's letter.

"We were extremely unhappy with his testimony," McDonald told Reuters. "If somebody comes before the Committee and misleads us, they are duty-bound to correct the record."

Rather than recall Palmer, however, Committee chair Jones has written to Amazon, outlining eight points he said required further explanation, related to allegations of employee surveillance and health and safety data.

"If the Committee isn't satisfied with the quality of the answers we will call Amazon to give further public evidence," he wrote.

Palmer declined a Reuters request for comment.

An Amazon spokesperson said that Amazon used CCTV cameras "to ensure the safety of employees and security of products".

Amazon has a system to recognize strong performance by employees and to encourage coaching for those who are not meeting their goals, the spokesperson said.

"To suggest that the use of these standard business practices amount to surveillance of employees is wrong," the Amazon spokesperson added.

Labour's Shadow Minister for Employment Rights and Protections, Justin Madders MP, told Reuters his party would introduce legislation "to protect workers from surveillance" should it win the next general election in Britain.

The incident comes at a time when Amazon is facing accusations by the U.S. Department of Labor that it failed to properly record work-related injuries and illnesses at six warehouses in five states.

Amazon has until Jan. 24 to respond to Jones' letter.
Newsletter

Related Articles

0:00
0:00
Close
Following OpenAI's Cyberattack: 'Most Companies Still Do Not Understand What Is Coming'
Autopsy Finds No Violence in Death of Epstein-Linked Model Scout
Indian Education Minister Resigns After Cockroach Youth Protests
California Desert Data-Centre Plan Stalls as Water and Power Disputes Mount
Northern Ireland Border Security Tightened After Military-Grade Explosive Interception
British Hospitality Sector Targets Summer Visitors Through Regional Promotions
England River Access Debate Intensifies After New Data Shows Limited Public Access
Royal Navy Strengthens Maritime Vigilance Amid Rising Security Concerns
UK Education Department Expands Mental Health Support for Young People Entering Work
UK Tourism Industry Launches Summer Campaigns to Boost Domestic Travel
North England Transport Plans Advance to Support Industrial Growth
Financial Markets Watch New Government’s Economic Strategy as Investors Assess Fiscal Risks
Royal Navy Continues Monitoring Russian Naval Activity Near UK Waters
UK Care Workers May Receive Immigration Exemptions Under Proposed Visa Changes
Health Secretary Yvette Cooper Begins Emergency Talks to Address NHS Staffing Shortages
UK Banks Launch High-Interest Savings Offers to Attract Household Deposits
North Sea Oil Drilling Projects Face Delays After Offshore Equipment Accident
Cairngorms Wildfire Highlights Growing Pressure on UK Emergency Services
UK Government Borrowing Plans Put Pressure on Ten-Year Gilt Markets
Royal Navy Aircraft Carrier HMS Prince of Wales Returns After NATO Northern Flank Mission
Metropolitan Police Opens Criminal Investigation Into Reform UK Political Donations
Scottish Government Requests Military Support as Cairngorms Wildfire Forces Emergency Response
Andy Burnham Takes Office as UK Prime Minister and Unveils New Cabinet Team
War, Youth Revolt and the Global Struggle for Control
War, Power and the Rising Price of Political Decisions
High Street Sales Suffer Sharpest Summer Decline in Five Years
Wales Approves Higher Taxes on Second Homes and Long-Term Empty Properties
Environment Agency Imposes Record £150 Million Penalty on Water Companies
UK Competition Watchdog Blocks U.S. Takeover of Cambridge Chip Designer
Scotland Unveils Land Reform Bill to Expand Renewable Energy Projects
Northern Ireland Secures £500 Million Technology Investment for Belfast Cybersecurity Hub
NHS Rolls Out AI Triage System Across Major Hospitals in England
UK Strengthens North Sea Naval Cooperation With European Allies
UK Chancellor Commits £7 Billion to Accelerate Manchester-Leeds Rail Link
Bank of England Signals Interest Rate Cuts After Inflation Falls Below Target
Badenoch Rejects Grant Shapps' Bid to Return as Conservative Candidate
BAE Chief Warns Britain Has Underestimated the Risk of War
Burnham Rules Out New Scottish Independence Referendum in First Talks With Swinney
UK Government Strengthens Northern Economic Agenda Through Manchester Headquarters and Regional Partnerships
United Kingdom Opens New Furness Peninsula Coastal Route Under King Charles the Third England Coast Path
England Reduces Business Costs for Hospitality Sector Through New Relief Package
United Kingdom Allocates Seven Point Three Million Pounds for Zero-Emission Aviation Research
United Kingdom Begins Restoration Works on Portishead Railway Line After Six Decades Without Passenger Services
United States Tariff Measures Create New Trade Challenges for United Kingdom and European Union Businesses
Prime Minister Andy Burnham Meets Scottish and Welsh Leaders to Promote Regional Growth Cooperation
United Kingdom Government Announces Twenty Percent Business Rates Cut for Pubs, Clubs, and Music Venues
Prime Minister Andy Burnham Opens Manchester Government Headquarters to Shift Decision-Making Away From Westminster
United Kingdom Defence Ministry Says Armed Forces Ready After Iran Accuses London Over US Military Strikes
United Kingdom Inflation Falls to Two Point Six Percent as Prime Minister Andy Burnham Gains Economic Breathing Room
OpenAI Sued After ChatGPT Allegedly Discouraged Emergency Care Before Near-Fatal Embolism
×