London Daily

Focus on the big picture.
Saturday, Jul 18, 2026

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

UK lawmakers have called on Amazon (AMZN.O) to clarify comments made by a senior executive at a recent parliamentary hearing, after an advocacy group accused him of providing "misleading" evidence concerning the company's treatment of warehouse workers.
An Amazon spokesperson told Reuters the company strongly denied the executive - European policy chief Brian Palmer - had misled parliament when he testified to the Business, Energy, and Industrial Strategy (BEIS) Select Committee on Nov. 15 as part of a wide-reaching panel on technology in the workplace.

At issue is whether Amazon uses tracking technology in its warehouses in Britain primarily to surveil worker productivity – a claim Amazon has repeatedly denied – or to promote worker safety, as the company says.

In response to a question about workplace surveillance from the chairman of the committee, Labour MP Darren Jones, Palmer said it was used mostly to monitor goods rather than people: "They are not primarily or even secondarily to identify under-performers. Performance-related feedback is really focused on safety."

Palmer also told MPs that Amazon continues to "perform better than industry" on employee safety, and he said warehouse workers could easily access their performance targets through "online tools that are made available to every single employee".

In a Dec. 2 letter seen by Reuters, Foxglove, a London-based worker advocacy group, wrote to the committee disputing Palmer's statements.

"Brian Palmer's evidence was materially misleading in several respects," the letter said, refuting his statements on the use of tracking tools, Amazon's track record on safety and the transparency of workers' performance targets. It cited legal filings related to U.S. court cases where regulators say safety risks arose because of productivity pressure, and testimony from workers at five warehouses in the UK.

"The Committee may wish to clarify with Mr Palmer and Amazon whether the company can prove that the position is different in UK warehouses - a matter that Amazon should be asked to demonstrate with evidence, rather than merely assert," the group said.

Committee member Andy McDonald, MP for Middlesbrough for the opposition Labour party, said he had raised concerns about Palmer's testimony in writing with the group, after viewing Foxglove's letter.

"We were extremely unhappy with his testimony," McDonald told Reuters. "If somebody comes before the Committee and misleads us, they are duty-bound to correct the record."

Rather than recall Palmer, however, Committee chair Jones has written to Amazon, outlining eight points he said required further explanation, related to allegations of employee surveillance and health and safety data.

"If the Committee isn't satisfied with the quality of the answers we will call Amazon to give further public evidence," he wrote.

Palmer declined a Reuters request for comment.

An Amazon spokesperson said that Amazon used CCTV cameras "to ensure the safety of employees and security of products".

Amazon has a system to recognize strong performance by employees and to encourage coaching for those who are not meeting their goals, the spokesperson said.

"To suggest that the use of these standard business practices amount to surveillance of employees is wrong," the Amazon spokesperson added.

Labour's Shadow Minister for Employment Rights and Protections, Justin Madders MP, told Reuters his party would introduce legislation "to protect workers from surveillance" should it win the next general election in Britain.

The incident comes at a time when Amazon is facing accusations by the U.S. Department of Labor that it failed to properly record work-related injuries and illnesses at six warehouses in five states.

Amazon has until Jan. 24 to respond to Jones' letter.
Newsletter

Related Articles

0:00
0:00
Close
Ukrainian Drone Barrage Kills Eight and Strikes Russian Logistics Network
The Monaco Bombing Has Become a Test of Ukraine’s Intelligence Accountability
Leadership Change and Strategic Rivalry Redraw the Political Map
Energy Risk, Uneven Growth and the New Geography of Global Capital
The AI Race Enters Its Infrastructure Era
Security and resilience remain long-term national priorities
Britain balances growth ambitions with public finance pressures
Regional devolution becomes a defining theme of the next Labour era
Industrial strategy returns to the centre of British economic policy
Political Instability Remains a Challenge for UK Investment Confidence
Brexit Economic Debate Continues as Public Concerns Over Long-Term Impact Remain
UK Climate Risks Rise as Met Office Warns Extreme Weather Is Becoming More Common
Housing Shortages and Regional Inequality Become Key Priorities Under Incoming Labour Leadership
National Health Service Reform Remains One of Britain’s Biggest Political Challenges
Bank of England Remains at Centre of UK Economic Debate Over Inflation and Growth
UK Economy Shows Recovery Signs but Households and Businesses Remain Under Pressure
Britain Deepens European Defence Cooperation as NATO Allies Seek Stronger Security Capabilities
United Kingdom Expands Sanctions Against Russian Cyber Networks Over Security Threats
UK Industrial Strategy Faces Test After Government Takes Control of British Steel
British Businesses Seek Policy Clarity as Andy Burnham Prepares to Lead Labour Government
Andy Burnham’s Labour Leadership Signals Major Shift Toward Regional Power and Devolution
British Steel Nationalisation Creates New UK-China Tensions Over Control of Strategic Industry
For 36 Years, He Scammed About 300 Luxury Hotels — Until He Was Caught
England's World Cup Exit Expected to Cost Hospitality and Retail £334 Million
Former ICC Prosecutor Aide Speaks Publicly About Allegations Against Karim Khan
Opposition Raises Questions Over June Heatwave Power Grid Pressures
Mastercard Explores Sale of Majority Stake in UK Payments Operator Vocalink
Boeing Forecasts Global Commercial Aircraft Fleet Will Double by 2045
London GP Surgeries Receive £18 Million to Expand Primary Care Capacity
Health Advisers Recommend Nationwide Meningitis B Vaccination for Teenagers
OECD Warns UK Economy Faces Slower Growth and Weak Productivity
Treasury Places Major Global Cloud Providers Under Direct Financial Oversight
Financial Markets Rally as Shabana Mahmood Emerges as Leading Treasury Candidate
Incoming Government Prepares Thames Water Nationalisation and New North Sea Drilling Approvals
UK Government Plans Deep Cuts to Bilateral Aid for African Nations
United States and Iran Exchange Direct Strikes for Seventh Consecutive Night
Incoming Prime Minister Andy Burnham Confirmed as Labour Leader Ahead of Downing Street Handover
Britain Nationalises British Steel to Protect Scunthorpe Production and Strategic Supply
Andy Burnham Takes Labour Leadership and Prepares to Become Britain’s Seventh Prime Minister in a Decade
Tech Companies Want to Move Computing Off Your Screen and Onto Your Body
White House Teleprompter Operator Earned More Than $100,000 From Bets Linked to the President's Speeches
French Prime Minister Survives No-Confidence Vote After Controversial Budget Cuts
European Commission Opens Excessive Deficit Procedure Against France
French Senate Blocks Key Immigration Reform Measures
French Government Pushes EU Action Against Ultra-Fast Fashion Imports
French Parliament Debates Expanded Autonomy Powers for Corsica
France Reopens Autonomy Talks With New Caledonia After Months of Unrest
Bordeaux Wine Producers Seek Three Hundred Million Euro Aid Package After Export Collapse
French Farmers Block Spain Border Crossings Over Imported Food Competition
Cannes Film Festival Bans Fully Artificial Intelligence-Generated Films From Competition
×