London Daily

Focus on the big picture.
Thursday, Aug 27, 2026

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

Amazon faces renewed pressure from UK lawmakers over warehouse conditions

UK lawmakers have called on Amazon (AMZN.O) to clarify comments made by a senior executive at a recent parliamentary hearing, after an advocacy group accused him of providing "misleading" evidence concerning the company's treatment of warehouse workers.
An Amazon spokesperson told Reuters the company strongly denied the executive - European policy chief Brian Palmer - had misled parliament when he testified to the Business, Energy, and Industrial Strategy (BEIS) Select Committee on Nov. 15 as part of a wide-reaching panel on technology in the workplace.

At issue is whether Amazon uses tracking technology in its warehouses in Britain primarily to surveil worker productivity – a claim Amazon has repeatedly denied – or to promote worker safety, as the company says.

In response to a question about workplace surveillance from the chairman of the committee, Labour MP Darren Jones, Palmer said it was used mostly to monitor goods rather than people: "They are not primarily or even secondarily to identify under-performers. Performance-related feedback is really focused on safety."

Palmer also told MPs that Amazon continues to "perform better than industry" on employee safety, and he said warehouse workers could easily access their performance targets through "online tools that are made available to every single employee".

In a Dec. 2 letter seen by Reuters, Foxglove, a London-based worker advocacy group, wrote to the committee disputing Palmer's statements.

"Brian Palmer's evidence was materially misleading in several respects," the letter said, refuting his statements on the use of tracking tools, Amazon's track record on safety and the transparency of workers' performance targets. It cited legal filings related to U.S. court cases where regulators say safety risks arose because of productivity pressure, and testimony from workers at five warehouses in the UK.

"The Committee may wish to clarify with Mr Palmer and Amazon whether the company can prove that the position is different in UK warehouses - a matter that Amazon should be asked to demonstrate with evidence, rather than merely assert," the group said.

Committee member Andy McDonald, MP for Middlesbrough for the opposition Labour party, said he had raised concerns about Palmer's testimony in writing with the group, after viewing Foxglove's letter.

"We were extremely unhappy with his testimony," McDonald told Reuters. "If somebody comes before the Committee and misleads us, they are duty-bound to correct the record."

Rather than recall Palmer, however, Committee chair Jones has written to Amazon, outlining eight points he said required further explanation, related to allegations of employee surveillance and health and safety data.

"If the Committee isn't satisfied with the quality of the answers we will call Amazon to give further public evidence," he wrote.

Palmer declined a Reuters request for comment.

An Amazon spokesperson said that Amazon used CCTV cameras "to ensure the safety of employees and security of products".

Amazon has a system to recognize strong performance by employees and to encourage coaching for those who are not meeting their goals, the spokesperson said.

"To suggest that the use of these standard business practices amount to surveillance of employees is wrong," the Amazon spokesperson added.

Labour's Shadow Minister for Employment Rights and Protections, Justin Madders MP, told Reuters his party would introduce legislation "to protect workers from surveillance" should it win the next general election in Britain.

The incident comes at a time when Amazon is facing accusations by the U.S. Department of Labor that it failed to properly record work-related injuries and illnesses at six warehouses in five states.

Amazon has until Jan. 24 to respond to Jones' letter.
Newsletter

Related Articles

0:00
0:00
Close
Andy Burnham Drops Plan to Cap Political Donations
Conservative Leadership Contest Intensifies as Robert Jenrick Attacks Kemi Badenoch
French-Born Defence Secretary Wes Streeting Condemns Homophobic Abuse Since Taking Office
UK Government Delays Commercial Robotaxi Rollout in London Over Regulatory Gaps
NHS Complaints About Autism and ADHD Care Waiting Times Triple Over Five Years
UK Government Launches 10,000 Work Placements for Young People With Sainsbury's
NHS England to Offer Free At-Home Cervical Cancer Screening Kits
EU Biometric Border Checks Cause Delays of Up to Five Hours for British Travellers
US Imposes Economic Sanctions on UK-Based Protest Group Palestine Action
Two Planned UK Datacentres Could Produce More Annual Carbon Emissions Than ExxonMobil's Entire UK Operation
London Surgeons Complete First Artificial Intelligence-Assisted Brain Tumour Removal
UK Services Growth Rebounds as Consumer Confidence Reaches Two-Year High
Ofgem Confirms Four Percent October Energy Price Cap Increase for UK Households
Government Considers Insolvency Law Changes to Bring Thames Water Into Public Ownership
Andy Burnham Signs Artificial Intelligence Defence Pact During Visit to Kyiv
Church of England Faces Renewed Scrutiny Over Historical Safeguarding Failures
Reform UK Proposes £30 Tax Credit for Long HMRC Telephone Queues
Greater Manchester Secures More Than £100 Million to Upgrade Victorian Railway Stations
East Midlands Railway Urges Essential Travel Ahead of Bank Holiday Strikes
UK Economy Grows 0.4 Percent in Second Quarter as Global and Energy Pressures Weigh
UK Government and Sainsbury’s Launch Plan for 10,000 Youth Work Experience Placements
Scottish Government Plans Tighter Remote-Working Rules and Possible Voluntary Redundancies
Scottish Budget Faces More Than £700 Million Reduction After Tax Revenue Adjustment
Nearly 100 Labour MPs Press Andy Burnham to Back Electoral Reform Commission
UK Energy Price Cap Rises Four Percent to £1,723 as Middle East Conflict Drives Wholesale Gas Costs
Turnbull Warns AUKUS Could Leave Australia Without Promised Nuclear Submarines
California Billionaires Pour More Than $150 Million Into Fight Over Proposed Wealth Tax
German Broadcaster Goes Dark to Warn AfD Could End Its Saxony-Anhalt Service
Badenoch Plans Major Shadow Cabinet Reshuffle as Tories Struggle in Third Place
UK Government Demands Action Against Social Media Content Promoting Dangerous Driving
Labour Backbenchers Prepare Push for Electoral Reform Under Andy Burnham
Fire at Gatwick Airport Car Park Destroys 140 Vehicles and Cuts Local Power
UK Plans Voluntary Libido-Suppressing Medication Programme Across 20 Prisons
NHS England Launches Free Home Cervical Cancer Testing Kits Nationwide
Imperial College Study Warns North Sea Oil Projects Could Cause Hundreds of Billions of Pounds in Climate Damage
UK Inflation Rises to 2.9% as Middle East Conflict Pushes Up Energy Costs
Prime Minister Andy Burnham Visits Kyiv to Strengthen UK Support for Ukraine
Premier League Season Opens With Managerial Debuts and Dramatic Early Fixtures
England Cricket Drops Brydon Carse From Selection Pending Club Investigation
Graeme Dott Convicted of Child Sexual Abuse Offences in Scotland
Protesters Occupy British Aircraft Parts Factory Over Alleged Military Links to Israel
More Than 100 Former British and French Diplomats Call for Sanctions on Israel
Ipsos Poll Shows British Public Split Between Immigration Controls and Economic Growth
British Cybersecurity Agencies Raise Alert Over Growing Threats to Critical Infrastructure
Two-Thirds of England Now Under Official Drought Conditions After Prolonged Summer Heat
Institute of Directors Calls for Urgent Action to Revive Britain’s Stagnant Labour Market
Andy Burnham Visits Kyiv on First Foreign Trip and Pledges Continued British Support for Ukraine
New Daily Diabetes and Weight-Loss Pill Launches in UK Pharmacies
UK Payroll Employment Falls by 94,000 as Labour Market Cools
Onshore Wind Planning Applications in England Reach Ten-Year High After Rules Eased
×