London Daily

Focus on the big picture.
Saturday, Oct 10, 2026

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon Web Services and Microsoft Azure hold upwards of 70% of the cloud infrastructure market in the UK, compared to between 5% and 10% for Google. Even smaller providers include IBM and Oracle.
Amazon and Microsoft's "concerning" dominance in the cloud services market could require investigation by the UK's competitions regulator, Ofcom has said.

The Competitions and Markets Authority (CMA) was told it may want to look into the sector after the media watchdog identified issues of its own with how it is skewed towards the US tech giants.

Cloud services essentially provide computing power remotely. Most of us think of the cloud as somewhere we keep files and photos without taking up storage space on our phones.

But cloud services are also the backbone of websites and online platforms - and many businesses rely on those provided by Amazon Web Services (AWS) and Microsoft Azure.

They have 60-70% of the market share, Ofcom said.

When such a service has issues, it can have a knock-on impact on its customers. For example, Disney+ and Netflix have been knocked over by previous AWS outages.

Ofcom director Fergal Farragher described cloud services as "the digital backbone of our economy".

'More scrutiny needed'

Ofcom said it was "particularly concerned" about how Amazon and Microsoft used their position to charge "significantly higher" fees than smaller competitors for customers who want to switch provider.

It also said the companies prevent some services from working effectively alongside those from rivals. Less-known providers include IBM and Oracle, while Google (5-10% market share) is another player in the space.

Ofcom said Amazon and Microsoft's practices could see the market "concentrate further" towards them.

Mr Farragher added: "We think more in-depth scrutiny is needed, to make sure it is working well for people and businesses who rely on these services."

Consumer group Which? said Ofcom was "right to raise concerns", warning the "excessive influence" of tech giants "shut out smaller competitors" and "leads to less choice and potentially higher costs for consumers".

Ofcom to report back by October

Ofcom said it would take feedback on its findings until mid-May and make a final recommendation in October.

The CMA, which recently dropped concerns over Microsoft's £56bn deal for games giant Activision Blizzard, would likely not decide whether to investigate until then.

Microsoft said it would continue to engage with Ofcom's study.

"We remain committed to ensuring the UK cloud industry stays highly competitive, and to supporting the transformative potential of cloud technologies to help accelerate growth across the UK economy," it added.

Amazon said: "We design our cloud services to give customers the freedom to build the solution that is right for them, with the technology of their choice.

"This has driven increased competition across a range of sectors in the UK economy by broadening access to innovative, highly secure, and scalable IT services."
Newsletter

Related Articles

0:00
0:00
Close
UK and Germany Agree to Deepen Security and Economic Cooperation Following Berlin Talks
British Prime Minister Burnham Pledges Closer EU Ties During Visit to Germany
UK Announces New Sanctions on 17 Russia-Linked Entities During Foreign Secretary's Ukraine Visit
UK and Germany Finalize Kensington Treaty to Strengthen Defense and Technology Cooperation
Britain Maintains Diplomatic Mission in East Jerusalem Despite Israeli Closure Deadline
English Councils Push Government to Rethink Proposed Funding Cuts
Scottish Homebuilding Falls to Lowest Level in 11 Years
BBC Chief Matt Brittin Defends Restructuring as Staff Challenge Job Cuts
UK Finance Warns High Energy Costs and Bond Yields Are Complicating Fiscal Outlook
UK Adopts All 44 Recommendations on Regulating AI in Healthcare
Chancellor John Healey Prepares Autumn Budget as Borrowing Costs Strain Public Finances
UK Investigators See Strong Indications of Iranian Link After RAF Fairford Security Operation
Laura Trott Pledges Tighter Controls on Political Activism in UK Classrooms
Welsh Ministers Launch Long-Term Review of North Wales and Anglesey Crossings
Welsh Government Orders 18-Month Study of Road Solutions Around Newport
Reform UK MP Sarah Pochin Faces Scrutiny Over £800,000 Second Home Purchase
British Households Grow More Concerned About Fuel and Energy Prices
NHS Leaders Warn of Rising Winter Pressure on Emergency Departments
Kemi Badenoch Proposes £2.3 Billion Employer National Insurance Cut for Young Workers
Middle East Conflict Could Erase UK Fiscal Headroom, Economists Warn
Manchester City Found Guilty of Multiple Premier League Financial Rule Breaches
UK Security Services Find Strong Indications of Iranian Role in RAF Fairford Incident
Costa Coffee Returns to Operating Profit on Iced Drinks and Menu Changes
Asos Warns Customers After Unauthorized Access to Retail App and Data
Kemi Badenoch Puts Growth and Deregulation at Center of Conservative Conference
Campaigners Warn of Deepening Social Care Crisis for Disabled Adults
Study Finds Rising Early-Onset Cancer Rates Among Adults Under 50 in Britain
UK Coach Operators Warn High Diesel Prices Could Force Route Cuts
FCA Opens Independent Review Into Handling of Epstein-Linked Whistleblower Case
Argentina Vows to Block Falkland Islands Offshore Oil Development
UK Chancellor Prepares Fiscal Measures and Welfare Reforms Ahead of Autumn Budget
Sainsbury’s and Morrisons Explore Potential Multi-Billion-Pound Merger
UK Weighs Tariffs on Chinese Electric Vehicles to Align With European Union
UK Threatens Diplomatic Expulsions Over Planned Closure of East Jerusalem Consulate
UK Energy Price Cap Hits Three-Year High as Middle East Conflict Raises Costs
Seventh Arrest Made in Suspected Terror Plot at RAF Fairford
Systemic Education Collapse Sparks Mass Student Uprisings in France
Green Party Faces Backlash Over Resolution Equating Zionism With Racism
Conservatives Debate Scrapping Environmental Rules for New Homes
Cornwall Insight Warns UK Energy Bills Could Approach £2,000 This Winter
UK Coach Operators Warn of Service Cuts as Diesel Prices Exceed £2
Scottish Parliament Approves £68 Billion Budget With New Tax and Property Measures
FCA Opens Independent Review Into Handling of Epstein Whistleblower
UK Government Drops Plan to Suspend Jury Trials in England and Wales
Bank of England Holds Interest Rate at 3.75% as Markets Watch November
Two Iranian Nationals Charged Over Alleged Plot Targeting Manchester Jewish Community
UK Fiscal Headroom Halves to £11 Billion Ahead of Budget, EY Warns
US Bomber Withdrawal From RAF Fairford Prompts UK Security Review
Sarah Wakfer Appointed Chair of Northern Ireland’s Health and Care Regulator
Scotland Housing Completions Fall to 11-Year Low Amid National Shortage
×