London Daily

Focus on the big picture.
Saturday, Jan 24, 2026

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon Web Services and Microsoft Azure hold upwards of 70% of the cloud infrastructure market in the UK, compared to between 5% and 10% for Google. Even smaller providers include IBM and Oracle.
Amazon and Microsoft's "concerning" dominance in the cloud services market could require investigation by the UK's competitions regulator, Ofcom has said.

The Competitions and Markets Authority (CMA) was told it may want to look into the sector after the media watchdog identified issues of its own with how it is skewed towards the US tech giants.

Cloud services essentially provide computing power remotely. Most of us think of the cloud as somewhere we keep files and photos without taking up storage space on our phones.

But cloud services are also the backbone of websites and online platforms - and many businesses rely on those provided by Amazon Web Services (AWS) and Microsoft Azure.

They have 60-70% of the market share, Ofcom said.

When such a service has issues, it can have a knock-on impact on its customers. For example, Disney+ and Netflix have been knocked over by previous AWS outages.

Ofcom director Fergal Farragher described cloud services as "the digital backbone of our economy".

'More scrutiny needed'

Ofcom said it was "particularly concerned" about how Amazon and Microsoft used their position to charge "significantly higher" fees than smaller competitors for customers who want to switch provider.

It also said the companies prevent some services from working effectively alongside those from rivals. Less-known providers include IBM and Oracle, while Google (5-10% market share) is another player in the space.

Ofcom said Amazon and Microsoft's practices could see the market "concentrate further" towards them.

Mr Farragher added: "We think more in-depth scrutiny is needed, to make sure it is working well for people and businesses who rely on these services."

Consumer group Which? said Ofcom was "right to raise concerns", warning the "excessive influence" of tech giants "shut out smaller competitors" and "leads to less choice and potentially higher costs for consumers".

Ofcom to report back by October

Ofcom said it would take feedback on its findings until mid-May and make a final recommendation in October.

The CMA, which recently dropped concerns over Microsoft's £56bn deal for games giant Activision Blizzard, would likely not decide whether to investigate until then.

Microsoft said it would continue to engage with Ofcom's study.

"We remain committed to ensuring the UK cloud industry stays highly competitive, and to supporting the transformative potential of cloud technologies to help accelerate growth across the UK economy," it added.

Amazon said: "We design our cloud services to give customers the freedom to build the solution that is right for them, with the technology of their choice.

"This has driven increased competition across a range of sectors in the UK economy by broadening access to innovative, highly secure, and scalable IT services."
Newsletter

Related Articles

0:00
0:00
Close
Starmer Breaks Diplomatic Restraint With Firm Rebuke of Trump, Seizing Chance to Advocate for Europe
UK Finance Minister Reeves to Join Starmer on China Visit to Bolster Trade and Economic Ties
Prince Harry Says Sacrifices of NATO Forces in Afghanistan Deserve ‘Respect’ After Trump Remarks
Barron Trump Emerges as Key Remote Witness in UK Assault and Rape Trial
Nigel Farage Attended Davos 2026 Using HP Trust Delegate Pass Linked to Sasan Ghandehari
Gold Jumps More Than 8% in a Week as the Dollar Slides Amid Greenland Tariff Dispute
BlackRock Executive Rick Rieder Emerges as Leading Contender to Succeed Jerome Powell as Fed Chair
Boston Dynamics Atlas humanoid robot and LG CLOiD home robot: the platform lock-in fight to control Physical AI
United States under President Donald Trump completes withdrawal from the World Health Organization: health sovereignty versus global outbreak early-warning access
FBI and U.S. prosecutors vs Ryan Wedding’s transnational cocaine-smuggling network: the fight over witness-killing and cross-border enforcement
Trump Administration’s Iran Military Buildup and Sanctions Campaign Puts Deterrence Credibility on the Line
Apple and OpenAI Chase Screenless AI Wearables as the Post-iPhone Interface Battle Heats Up
Tech Brief: AI Compute, Chips, and Platform Power Moves Driving Today’s Market Narrative
NATO’s Stress Test Under Trump: Alliance Credibility, Burden-Sharing, and the Fight Over Strategic Territory
OpenAI’s Money Problem: Explosive Growth, Even Faster Costs, and a Race to Stay Ahead
Trump Reverses Course and Criticises UK-Mauritius Chagos Islands Agreement
Elizabeth Hurley Tells UK Court of ‘Brutal’ Invasion of Privacy in Phone Hacking Case
UK Bond Yields Climb as Report Fuels Speculation Over Andy Burnham’s Return to Parliament
America’s Venezuela Oil Grip Meets China’s Demand: Market Power, Legal Shockwaves, and the New Rules of Energy Leverage
TikTok’s U.S. Escape Plan: National Security Firewall or Political Theater With a Price Tag?
Trump’s Board of Peace: Breakthrough Diplomacy or a Hostile Takeover of Global Order?
Trump’s Board of Peace: Breakthrough Diplomacy or a Hostile Takeover of Global Order?
The Greenland Gambit: Economic Genius or Political Farce?
The Greenland Gambit: Economic Genius or Political Farce?
The Greenland Gambit: Economic Genius or Political Farce?
Will AI Finally Make Blue-Collar Workers Rich—or Is This Just Elite Tech Spin?
Prince William to Make Official Visit to Saudi Arabia in February
Prince Harry Breaks Down in London Court, Says UK Tabloids Have Made Meghan Markle’s Life ‘Absolute Misery’
Malin + Goetz UK Business Enters Administration, All Stores Close
EU and UK Reject Trump’s Greenland-Linked Tariff Threats and Pledge Unified Response
UK Deepfake Crackdown Puts Intense Pressure on Musk’s Grok AI After Surge in Non-Consensual Explicit Images
Prince Harry Becomes Emotional in London Court, Invokes Memory of Princess Diana in Testimony Against UK Tabloids
UK Inflation Rises Unexpectedly but Interest Rate Cuts Still Seen as Likely
AI vs Work: The Battle Over Who Controls the Future of Labor
Buying an Ally’s Territory: Strategic Genius or Geopolitical Breakdown?
AI Everywhere: Power, Money, War, and the Race to Control the Future
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
Trump vs the World Order: Disruption Genius or Global Arsonist?
Arctic Power Grab: Security Chessboard or Climate Crime Scene?
Starmer Steps Back from Trump’s ‘Board of Peace’ Amid Strained US–UK Relations
Prince Harry’s Lawyer Tells UK Court Daily Mail Was Complicit in Unlawful Privacy Invasions
UK Government Approves China’s ‘Mega Embassy’ in London Amid Debate Over Security and Diplomacy
Trump Cites UK’s Chagos Islands Sovereignty Shift as Justification for Pursuing Greenland Acquisition
UK Government Weighs Australia-Style Social Media Ban for Under-Sixteens Amid Rising Concern Over Online Harm
Trump Aides Say U.S. Has Discussed Offering Asylum to British Jews Amid Growing Antisemitism Concerns
UK Seeks Diplomatic De-escalation with Trump Over Greenland Tariff Threat
Prince Harry Returns to London as High Court Trial Begins Over Alleged Illegal Tabloid Snooping
High-Speed Train Collision in Southern Spain Kills at Least Twenty-One and Injures Scores
×