London Daily

Focus on the big picture.
Tuesday, Nov 25, 2025

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon and Microsoft's dominance in cloud services market 'concerning', says Ofcom

Amazon Web Services and Microsoft Azure hold upwards of 70% of the cloud infrastructure market in the UK, compared to between 5% and 10% for Google. Even smaller providers include IBM and Oracle.
Amazon and Microsoft's "concerning" dominance in the cloud services market could require investigation by the UK's competitions regulator, Ofcom has said.

The Competitions and Markets Authority (CMA) was told it may want to look into the sector after the media watchdog identified issues of its own with how it is skewed towards the US tech giants.

Cloud services essentially provide computing power remotely. Most of us think of the cloud as somewhere we keep files and photos without taking up storage space on our phones.

But cloud services are also the backbone of websites and online platforms - and many businesses rely on those provided by Amazon Web Services (AWS) and Microsoft Azure.

They have 60-70% of the market share, Ofcom said.

When such a service has issues, it can have a knock-on impact on its customers. For example, Disney+ and Netflix have been knocked over by previous AWS outages.

Ofcom director Fergal Farragher described cloud services as "the digital backbone of our economy".

'More scrutiny needed'

Ofcom said it was "particularly concerned" about how Amazon and Microsoft used their position to charge "significantly higher" fees than smaller competitors for customers who want to switch provider.

It also said the companies prevent some services from working effectively alongside those from rivals. Less-known providers include IBM and Oracle, while Google (5-10% market share) is another player in the space.

Ofcom said Amazon and Microsoft's practices could see the market "concentrate further" towards them.

Mr Farragher added: "We think more in-depth scrutiny is needed, to make sure it is working well for people and businesses who rely on these services."

Consumer group Which? said Ofcom was "right to raise concerns", warning the "excessive influence" of tech giants "shut out smaller competitors" and "leads to less choice and potentially higher costs for consumers".

Ofcom to report back by October

Ofcom said it would take feedback on its findings until mid-May and make a final recommendation in October.

The CMA, which recently dropped concerns over Microsoft's £56bn deal for games giant Activision Blizzard, would likely not decide whether to investigate until then.

Microsoft said it would continue to engage with Ofcom's study.

"We remain committed to ensuring the UK cloud industry stays highly competitive, and to supporting the transformative potential of cloud technologies to help accelerate growth across the UK economy," it added.

Amazon said: "We design our cloud services to give customers the freedom to build the solution that is right for them, with the technology of their choice.

"This has driven increased competition across a range of sectors in the UK economy by broadening access to innovative, highly secure, and scalable IT services."
Newsletter

Related Articles

0:00
0:00
Close
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
Taylor Swift’s “The Fate of Ophelia” Extends U.K. No. 1 Run to Five Weeks
UK VPN Sign-Ups Surge by Over 1,400 % as Age-Verification Law Takes Effect
Former MEP Nathan Gill Jailed for Over Ten Years After Taking Pro-Russia Bribes
Majority of UK Entrepreneurs Regard Government as ‘Anti-Business’, Survey Shows
UK’s Starmer and US President Trump Align as Geneva Talks Probe Ukraine Peace Plan
UK Prime Minister Signals Former Prince Andrew Should Testify to US Epstein Inquiry
Royal Navy Deploys HMS Severn to Shadow Russian Corvette and Tanker Off UK Coast
China’s Wedding Boom: Nightclubs, Mountains and a Demographic Reset
Fugees Founding Member Pras Michel Sentenced to 14 Years in High-Profile US Foreign Influence Case
WhatsApp’s Unexpected Rise Reshapes American Messaging Habits
United States: Judge Dressed Up as Elvis During Hearings – and Was Forced to Resign
Johnson Blasts ‘Incoherent’ Covid Inquiry Findings Amid Report’s Harsh Critique of His Government
Lord Rothermere Secures £500 Million Deal to Acquire Telegraph Titles
Maduro Tightens Security Measures as U.S. Strike Threat Intensifies
U.S. Envoys Deliver Ultimatum to Ukraine: Sign Peace Deal by Thursday or Risk Losing American Support
Zelenskyy Signals Progress Toward Ending the War: ‘One of the Hardest Moments in History’ (end of his business model?)
U.S. Issues Alert Declaring Venezuelan Airspace a Hazard Due to Escalating Security Conditions
The U.S. State Department Announces That Mass Migration Constitutes an Existential Threat to Western Civilization and Undermines the Stability of Key American Allies
Students Challenge AI-Driven Teaching at University of Staffordshire
Pikeville Medical Center Partners with UK’s Golisano Children’s Network to Expand Pediatric Care
Germany, France and UK Confirm Full Support for Ukraine in US-Backed Security Plan
UK Low-Traffic Neighbourhoods Face Rising Backlash as Pandemic Schemes Unravel
UK Records Coldest Night of Autumn as Sub-Zero Conditions Sweep the Country
UK at Risk of Losing International Doctors as Workforce Exodus Grows, Regulator Warns
ASU Launches ASU London, Extending Its Innovation Brand to the UK Education Market
UK Prime Minister Keir Starmer to Visit China in January as Diplomatic Reset Accelerates
Google Launches Voluntary Buyouts for UK Staff Amid AI-Driven Company Realignment
UK braces for freezing snap as snow and ice warnings escalate
Majority of UK Novelists Fear AI Could Displace Their Work, Cambridge Study Finds
UK's Carrier Strike Group Achieves Full Operational Capability During NATO Drill in Mediterranean
Trump and Mamdani to Meet at the White House: “The Communist Asked”
Nvidia Again Beats Forecasts, Shares Jump in After-Hours Trading
Wintry Conditions Persist Along UK Coasts After Up to Seven Centimetres of Snow
UK Inflation Eases to 3.6 % in October, Opening Door for Rate Cut
UK Accelerates Munitions Factory Build-Out to Reinforce Warfighting Readiness
UK Consumer Optimism Plunges Ahead of November Budget
A Decade of Innovation Stagnation at Apple: The Cook Era Critique
×