London Daily

Focus on the big picture.
Tuesday, Dec 02, 2025

With 9 Words, Tim Cook Just Explained the Biggest Problem With Facebook

With 9 Words, Tim Cook Just Explained the Biggest Problem With Facebook

It's about the paradox of privacy and digital technology.

It's really not a secret at all that Apple and Facebook aren't friends. They aren't even all that friendly of enemies. Sure, they're mostly polite, but there's no mistaking the degree to which there is hostility between the two companies.

It's sort of a strange position for two companies that arguably depend on each other in some unusual ways. For example, Facebook certainly depends on the iPhone considering that mobile represents 98 percent of the social platform's usage. Sure, a good portion of that comes from Android devices, but in the U.S. at least, the iPhone is probably Facebook's most important platform.

Of course, Facebook is also important to the iPhone. If suddenly you couldn't use Facebook's apps, that would be bad for Apple considering that people genuinely like using Facebook, despite its problems. Many of those people would switch to something else if they couldn't use it on their iPhone.

Still, the two companies can't seem to resist the urge to take shots at each other every chance they get. For example, Facebook took out full-page ads decrying Apple's decision to require developers to request permission before tracking users across apps and websites. That's a big deal to Facebook considering its business is largely based on doing just that.

Tim Cook responded that he isn't "focused on Facebook at all." Which, as I wrote at the time, is both brilliant and brutal in its dismissal of the company.

More recently, Facebook threw shade at Apple over the latter company's announcement that it was implementing a change in future versions of iOS in order to detect CSAM images uploaded to iCloud Photos. Will Cathcart, the CEO of WhatsApp (which is owned by Facebook) said that Apple's decision represented a surveillance state and was the wrong approach.

We'll set aside, for a moment, the fact that Facebook is widely considered the worst privacy offender in a tech industry that can't resist monetizing user data at every opportunity. The bigger point is that--considering how much emphasis Apple puts on privacy--Facebook saw a chance to hit the company where it hurts most.

Now, Cook has another response, this time in an interview with The Australian Financial Review about tech companies and privacy:

Technology doesn't want to be good. It doesn't want to be bad, it's neutral. And so it's in the hands of the inventor and the user as to whether it's used for good, or not used for good...The risk of not doing that means that technology loses touch with the user. And in that kind of case, privacy can become collateral damage. Conspiracy theories or hate speech begins to drown everything else out. Technology will only work if it has people's trust.


That last part is important--those nine words about how "technology will only work if it has people's trust." That's as clear an explanation of what's wrong with Facebook as I've heard yet. And, while Cook doesn't specifically mention Facebook, the part about "conspiracy theories or hate speech," makes it pretty clear who he's referring to.

The point seems to be that tech companies, specifically Facebook, are focused on building features and products, without regard for the impact they have on user privacy. It's not hard to see how that is true. Facebook has reportedly been working on ways to analyze encrypted messages for the purpose of targeting ads at WhatsApp users--something it hasn't been able to do so far.

The company has also gone out of its way to defend its use of tracking user data as the key to the free and open internet, and crucial to small businesses. Even if those things are true, it really just makes Cook's point, which is that "privacy can become collateral damage." If your business model depends on gathering up and monetizing as much data from your users as possible, it's pretty hard to also protect their privacy.

It is also worth mentioning that Apple is facing its own criticism over how it handles user privacy right now. Of course, much of that pushback is related to the fact that Apple has long been a champion of protecting personal data, and its decision to include technology on the iPhone that can "scan" your photos for CSAM, feels like a shift in that promise.

It makes sense that Apple would want to shift the focus back to what it considers far worse privacy offenders while reminding everyone of its own privacy bona fides. Of course, the reason that matters is the reason Cook mentions: trust. Sometimes it seems like there is a huge disconnect between the way Facebook sees its role in the world, and the way the rest of us see it. It's hard to give Facebook the benefit of the doubt if you don't trust that it has your best interests in mind.

Newsletter

Related Articles

0:00
0:00
Close
Head of UK Budget Watchdog Resigns After Premature Leak of Reeves’ Budget Report
Car-sharing giant Zipcar to exit UK market by end of 2025
Reports of Widespread Drone Deployment Raise Privacy and Security Questions in the UK
UK Signals Security Concerns Over China While Pursuing Stronger Trade Links
Google warns of AI “irrationality” just as Gemini 3 launch rattles markets
Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model
Macron Says Washington Pressuring EU to Delay Enforcement of Digital-Regulation Probes Against Meta, TikTok and X
UK’s DragonFire Laser Downs High-Speed Drones as £316m Deal Speeds Naval Deployment
UK Chancellor Rejects Claims She Misled Public on Fiscal Outlook Ahead of Budget
Starmer Defends Autumn Budget as Finance Chief Faces Accusations of Misleading Public Finances
EU Firms Struggle with 3,000-Hour Paperwork Load — While Automakers Fear De Facto 2030 Petrol Car Ban
White House launches ‘Hall of Shame’ site to publicly condemn media outlets for alleged bias
UK Budget’s New EV Mileage Tax Undercuts Case for Plug-In Hybrids
UK Government Launches National Inquiry into ‘Grooming Gangs’ After US Warning and Rising Public Outcry
Taylor Swift Extends U.K. Chart Reign as ‘The Fate of Ophelia’ Hits Six Weeks at No. 1
250 Still Missing in the Massive Fire, 94 Killed. One Day After the Disaster: Survivor Rescued on the 16th Floor
Trump: National Guard Soldier Who Was Shot in Washington Has Died; Second Soldier Fighting for His Life
UK Chancellor Reeves Defends Tax Rises as Essential to Reduce Child Poverty and Stabilise Public Finances
No Evidence Found for Claim That UK Schools Are Shifting to Teaching American English
European Powers Urge Israel to Halt West Bank Settler Violence Amid Surge in Attacks
"I Would Have Given Her a Kidney": She Lent Bezos’s Ex-Wife $1,000 — and Received Millions in Return
European States Approve First-ever Military-Grade Surveillance Network via ESA
UK to Slash Key Pension Tax Perk, Targeting High Earners Under New Budget
UK Government Announces £150 Annual Cut to Household Energy Bills Through Levy Reforms
UK Court Hears Challenge to Ban on Palestine Action as Critics Decry Heavy-Handed Measures
Investors Rush Into UK Gilts and Sterling After Budget Eases Fiscal Concerns
UK to Raise Online Betting Taxes by £1.1 Billion Under New Budget — Firms Warn of Fallout
Lamine Yamal? The ‘Heir to Messi’ Lost to Barcelona — and the Kingdom Is in a Frenzy
Warner Music Group Drops Suit Against Suno, Launches Licensed AI-Music Deal
HP to Cut up to 6,000 Jobs Globally as It Ramps Up AI Integration
MediaWorld Sold iPad Air for €15 — Then Asked Customers to Return Them or Pay More
UK Prime Minister Sir Keir Starmer Promises ‘Full-Time’ Education for All Children as School Attendance Slips
UK Extends Sugar Tax to Sweetened Milkshakes and Lattes in 2028 Health Push
UK Government Backs £49 Billion Plan for Heathrow Third Runway and Expansion
UK Gambling Firms Report £1bn Surge in Annual Profits as Pressure Mounts for Higher Betting Taxes
UK Shares Advance Ahead of Budget as Financials and Consumer Staples Lead Gains
Domino’s UK CEO Andrew Rennie Steps Down Amid Strategic Reset
UK Economy Stalls as Reeves Faces First Budget Test
UK Economy’s Weak Start Adds Pressure on Prime Minister Starmer
UK Government Acknowledges Billionaire Exodus Amid Tax Rise Concerns
UK Budget 2025: Markets Brace as Chancellor Faces Fiscal Tightrope
UK Unveils Strategic Plan to Secure Critical Mineral Supply Chains
UK Taskforce Calls for Radical Reset of Nuclear Regulation to Cut Costs and Accelerate Build
UK Government Launches Consultation on Major Overhaul of Settlement Rules
Google Struggles to Meet AI Demand as Infrastructure, Energy and Supply-Chain Gaps Deepen
Car Parts Leader Warns Europe Faces Heavy Job Losses in ‘Darwinian’ Auto Shake-Out
Arsenal Move Six Points Clear After Eze’s Historic Hat-Trick in Derby Rout
Wealthy New Yorkers Weigh Second Homes as the ‘Mamdani Effect’ Ripples Through Luxury Markets
Families Accuse OpenAI of Enabling ‘AI-Driven Delusions’ After Multiple Suicides
UK Unveils Critical-Minerals Strategy to Break China Supply-Chain Grip
×