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LONDON DAILY ARCHIVE

UK Government Faces Criticism for Leaving 1.7 Million People Waiting too Long for Energy Support

The Public Accounts Committee has released a report stating that the UK government left 1.7 million people waiting too long for energy support due to a lack of "bandwidth." The Department of Business, Energy and Industrial Strategy, responsible for administering the payments, admitted it did not have the capacity to ensure support reached all groups in a timely manner.

18 June 2023 · 22:54 UTC

The report also criticizes the government's lack of urgency in addressing energy market failures that lead to high energy bills for consumers.

The committee recommends the government take further action to increase retrieval rates of vouchers for households on prepayment meters and invest unspent resources on helping low-income and vulnerable homes.

The universal nature of the energy support was also criticized in the report.