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LONDON DAILY ARCHIVE

Royal Mail Faces Growing Criticism Over Delivery Failures

Customers and MPs demand accountability from national service

10 July 2025 · 23:28 UTC

Royal Mail is under fire amid a growing backlog of undelivered parcels and letters, prompting complaints from the public and scrutiny in Parliament.

The organization has cited staffing issues and operational disruptions, but critics argue it has failed to meet its basic responsibilities as a national postal provider.